Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Claims Team Lead - Auto/Property
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a motivated Team Lead with leadership and tech expertise. The role offers competitive benefits, remote work flexibility, and opportunities to drive innovation in insurance technology.
Senior Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description highlights a Senior FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, lead impactful projects, and contribute to high-growth initiatives. Responsibilities include cross-functional collaboration, quality standards, and oncall rotations, with requirements focusing on expertise in Ruby on Rails, React, and large-scale web development.
Litigation Claims Examiner - Rideshare
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a Rideshare Bodily Injury Litigation Resolution Specialist with expertise in managing litigated cases. The role emphasizes collaboration with teams, technology integration, and resolving claims efficiently. The job description highlights competitive benefits like health insurance, remote work flexibility, and professional development opportunities, portraying an innovative and supportive work environment.
Senior Product Marketing Manager
Company: CareMessage
Location: USA
Posted Dec 18, 2025
CareMessage, a nonprofit focused on health equity, seeks a Senior Product Marketing Manager to advance their mission. The role involves shaping product messaging and collaborating across teams to drive adoption and impact.
Account Manager - Digital Asset Solutions
Company: AlphaPoint
Location: USA
Posted Dec 18, 2025
AlphaPoint, a digital asset exchange company, seeks an Account Manager with crypto experience. Responsibilities include client management, product updates, and process development. Benefits include competitive salary and flexible work conditions.
Lead Web Engineer
Company: Green Dot Corporation
Location: USA
Posted Dec 18, 2025
Green Dot is seeking a Lead Web Engineer to develop scalable web applications using Azure and cloud-native technologies. The role emphasizes remote work flexibility, technical leadership, and collaboration with cross-functional teams. The position offers a competitive salary range and inclusive hiring practices.
Senior Infrastructure Software Engineer - Dash
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description highlights a Senior Software Engineer role at Dropbox focused on designing core systems for AI-driven agent platforms. Responsibilities include building orchestration systems, real-time execution frameworks, and evaluation platforms. The role emphasizes collaboration with AI teams and shaping Dropbox's AI infrastructure. Compensation ranges are provided for different US zones.
Enablement Technical Lead
Company: Consensys
Location: USA
Posted Dec 18, 2025
Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer tools like MetaMask and Linea, focusing on making decentralized web accessible. The job opportunities emphasize collaboration, technical expertise, and impactful projects within a dynamic team environment.
Lead ETL Engineer_Datawarehouse
Company: Green Dot Corporation
Location: USA
Posted Dec 18, 2025
This job description highlights a Lead Data Warehouse Developer role at Green Dot with competitive compensation, remote work flexibility, and opportunities for technical leadership. The position emphasizes cloud-based data solutions, ETL development, and collaboration on large-scale projects. Green Dot promotes an inclusive hiring process and values diversity in its workforce.
Director - Sales Executive: CCaaS
Company: TTEC Digital
Location: UK
Posted Dec 18, 2025
TTEC Digital emphasizes creating exceptional customer experiences through digital transformation and CCaaS solutions. The company highlights its global partnerships, innovative technology, and commitment to employee empowerment, while seeking a Sales Director to drive revenue and deliver transformative outcomes for clients.
Growth Product Manager
Company: Kodify
Location: Spain
Posted Dec 18, 2025
Kodify is seeking a data-driven Growth Product Owner to lead growth initiatives across customer lifecycle stages, emphasizing experimentation, analytics, and cross-functional collaboration. The role requires expertise in conversion optimization, funnel analysis, and scalable growth systems, with competitive benefits including remote work flexibility and professional development opportunities.
Senior Infrastructure Engineer
Company: BlueVoyant
Location: USA
Posted Dec 18, 2025
This job posting seeks a Senior Infrastructure Engineer with expertise in multicloud environments to design, implement, and maintain scalable infrastructure solutions. The role involves collaboration across teams, automation of tasks, and adherence to agile practices. BlueVoyant emphasizes cybersecurity, cloud optimization, and compliance with U.S. citizenship requirements.