Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Sales Specialist - AI
Company: Blackbaud
Location: USA
Posted Dec 18, 2025
Blackbaud seeks a Senior Sales Specialist AI to drive AI adoption in the social good sector. The role involves sales enablement, customer discovery, and product expertise. Benefits include remote work, competitive salary, and comprehensive benefits.
Product & Research Communications
Company: Runway
Location: North America
Posted Dec 18, 2025
This job description outlines a communications role focused on AI research and content creation, requiring experience in media relations and storytelling. It details responsibilities like crafting narratives, managing speaking opportunities, and collaborating across teams, while also mentioning salary ranges and diversity initiatives.
Games Product Manager - Mainstream
Company: Netflix
Location: USA
Posted Dec 18, 2025
This text describes Netflix's global entertainment services with 300 million members and a job opening for a Games Product Manager. It outlines responsibilities, requirements, and benefits including competitive compensation and comprehensive employee perks.
Senior Strategy & Operations Program Manager
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, focusing on driving operational excellence through cross-functional collaboration. The position requires translating strategic vision into actionable plans, managing operating cadences, and leading initiatives across product, engineering, and executive teams. Key qualifications include extensive program management experience, data-driven decision making, and expertise in scaling operational systems for high-growth environments.
Concierge - Call Center
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 18, 2025
This job posting describes a Concierge role for American Specialty Health Incorporated, focusing on coordinating Virtual Physical and Occupational Therapy services. The position requires remote work with specific technical requirements, including stable internet connectivity. Responsibilities include member support, appointment scheduling, and maintaining confidentiality. The company emphasizes equal opportunity employment and outlines qualifications and competencies for the role.
Head of Home Supply
Company: Airbnb
Location: Canada
Posted Dec 18, 2025
This job description outlines a leadership role at Airbnb Canada focused on growing the Homes Supply business through strategic initiatives, team collaboration, and market expansion. The position requires extensive experience in operations and leadership, with emphasis on driving growth, fostering innovation, and maintaining high-quality standards across diverse markets.
Integrated Campaign Specialist
Company: Vonage
Location: USA
Posted Dec 18, 2025
This job description highlights a high-visibility role with opportunities for immediate impact and cross-functional collaboration. The position requires managing integrated marketing campaigns, ensuring brand consistency, and delivering results through strategic planning and stakeholder engagement. Key responsibilities include coordinating teams, analyzing performance, and maintaining consistent messaging across the organization.
Strategic Account Executive
Company: GitLab
Location: Israel
Posted Dec 18, 2025
This job description outlines a Strategic Account Executive role focused on managing enterprise accounts, solving business problems, and driving growth through collaboration with cross-functional teams. It emphasizes opportunities for account expansion, strategic partnerships, and long-term customer success.
Operations Specialist
Company: First Advantage
Location: Philippines
Posted Dec 18, 2025
The Operations Specialist role involves verifying candidate details, maintaining relationships with HR and education contacts, and ensuring accuracy in verification processes. Qualifications include computer skills, communication abilities, and flexibility. The position emphasizes confidentiality, attention to detail, and equal opportunity practices.
Full-Stack Software Engineer - Product Team
Company: Canopy Connect
Location: USA
Posted Dec 18, 2025
This job posting highlights opportunities to join a growing Product Team as a FullStack Software Engineer, focusing on enhancing user experiences, building integrations, and revamping customer dashboards. The role emphasizes collaboration, ownership, and professional growth, with a competitive salary range for qualified candidates.
Associate Software QA Specialist / Software QA Specialist
Company: First Advantage
Location: India
Posted Dec 18, 2025
First Advantage offers rewarding careers in inclusive tech environments, emphasizing innovation, accessibility, and comprehensive employee benefits. They seek experienced professionals to join dynamic teams and contribute to impactful solutions.
Account Executive - Direct Mail (Nonprofit)
Company: MissionWired
Location: USA
Posted Dec 18, 2025
MissionWired helps nonprofits create impactful fundraising strategies, achieving over $45 billion in donations. They prioritize social change, diversity, and innovative campaigns while offering competitive benefits and remote work opportunities for Account Executives.