Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
EHR/Platform Integration Architect
Company: GetWellNetwork, Inc.
Location: USA
Posted Dec 19, 2025
This job description outlines a remote or Bethesda MD-based EHR Integration Architect role with responsibilities in healthcare workflow optimization and collaboration. The position offers competitive compensation, travel opportunities, and benefits from a company focused on digital patient engagement. Get Well emphasizes employee empowerment and comprehensive workplace support.
Marketing Campaign - Project Manager
Company: GrowthAssistant
Location: Philippines
Posted Dec 19, 2025
This job posting seeks an Integrated Marketing Campaign Manager to oversee multichannel campaigns, collaborate with teams, and ensure client satisfaction. It highlights benefits like remote work, bonuses, and comprehensive benefits while outlining requirements for experience and organizational skills.
SSO Global Service Solutions Product Manager
Company: Ralliant
Location: USA
Posted Dec 19, 2025
The text outlines job responsibilities emphasizing strategic leadership, customer focus, and operational excellence. It highlights requirements for driving revenue growth, managing complex portfolios, and fostering innovation across global teams. Key competencies include influencing cross-functional organizations, delivering measurable results, and maintaining continuous improvement through data-driven approaches.
Analytics Engineer (L5) - Identity
Company: Netflix
Location: USA
Posted Dec 19, 2025
Netflix seeks an Analytics Engineer to drive data-driven commerce strategies, emphasizing collaboration and innovation in a global context. The role involves shaping analytical frameworks for identity platforms while leveraging cross-functional expertise and advanced data tools.
Engineering Lead - Test
Company: ScienceLogic
Location: USA
Posted Dec 19, 2025
The QA Lead role involves leading test automation for an AI product, managing a distributed team, and ensuring quality standards. The position offers benefits like flexible time off, comprehensive healthcare, and a supportive work environment.
Global Quality Systems Specialist
Company: Fortive
Location: USA
Posted Dec 19, 2025
The text describes a quality assurance role involving document management, compliance, cross-functional collaboration, training, audit support, and continuous improvement initiatives in regulated industries. It emphasizes technical expertise, communication skills, and leadership responsibilities.
Chief Engineer - Equipment Breakdown
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 19, 2025
This job description outlines the responsibilities of a chief engineer role, including overseeing equipment breakdown engineering operations, ensuring compliance with regulations, and managing training programs. It highlights qualifications required and emphasizes Liberty Mutual's commitment to employee development, inclusion, and competitive compensation.
Complex Claims Advisor | Commercial GL and Auto
Company: Sedgwick
Location: Remote
Posted Dec 19, 2025
This job posting highlights Sedgwick's commitment to hiring experienced attorneys for a role involving complex claims analysis and insurance coverage evaluation. The position offers opportunities for career growth, flexibility, and collaboration with global teams. Sedgwick emphasizes its reputation as a great workplace with comprehensive benefits and a supportive culture, while outlining specific qualifications and responsibilities for the role.
Senior Game Producer - Kids
Company: Netflix
Location: USA
Posted Dec 19, 2025
Netflix seeks a Senior Producer for Kids games, emphasizing innovation, team collaboration, and high-quality game development. The role offers remote work flexibility, comprehensive benefits, and a focus on creating memorable gaming experiences. The job highlights Netflix's commitment to diversity, inclusion, and professional growth.
Account Executive - SLED
Company: Armada
Location: USA
Posted Dec 19, 2025
This job posting seeks a motivated Account Executive for a remote federal sales role with competitive compensation, equity, and comprehensive benefits. The position involves driving federal civilian agency business through relationship-building, sales strategy, and procurement expertise. Qualifications include government sales experience and CRM proficiency.
Programmatic Trader
Company: EVERSANA
Location: USA
Posted Dec 19, 2025
EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek a Programmatic Trader with DSP experience, strong analytical skills, and a commitment to inclusion.
Software Architect
Company: Fortive
Location: USA
Posted Dec 19, 2025
The text describes a technical leadership role focused on AI architecture, cloud solutions, and cross-functional collaboration. It outlines responsibilities involving AI/ML technologies, Azure platforms, and compliance standards, while specifying required qualifications and experience.