Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Staff Accountant
Company: Sanity
Location: USA
Posted Dec 18, 2025
Sanity.io is seeking a Staff Accountant to support their fast-paced startup environment, offering competitive compensation and a positive work culture. The role involves accounting operations, month-end close processes, and ad-hoc projects, with opportunities for growth in a diverse, innovative company.
Senior Strategy & Operations Program Manager
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, emphasizing cross-functional collaboration, operational excellence, and strategic leadership. The position requires experience in program management, data-driven decision making, and aligning teams across Product, Engineering, Design, and GTM. Key responsibilities include defining strategic vision, managing operating cadences, and driving execution while maintaining transparency and accountability.
Staff Technical Program Manager - Carrier Integrations
Company: Shippo
Location: USA
Posted Dec 18, 2025
Shippo's mission is to support ecommerce through shipping solutions. The role involves managing carrier integrations and offers competitive benefits like healthcare, flexible work, and professional growth opportunities.
Digital Health Solutions Project Manager (Lab Informatics)
Company: Abbott
Location: USA
Posted Dec 18, 2025
Abbott promotes itself as a global healthcare leader offering innovative solutions and comprehensive employee benefits. The job emphasizes impactful projects, career growth, and a supportive work environment with competitive compensation and development opportunities.
Sr. Analytics Consultant (Power BI)
Company: phData
Location: Latin America
Posted Dec 18, 2025
phData, a dynamic data leader, seeks consultants with expertise in data analytics and visualization. They offer a remote-first environment, competitive benefits, and opportunities for growth.
Engineer - Full Stack (Revenue Zone)
Company: Zapier
Location: North America
Posted Dec 18, 2025
Zapier is hiring a Full Stack Engineer to enhance customer experiences through AI collaboration, emphasizing innovation, diversity, and inclusive practices.
Growth Marketing Lead
Company: Allium
Location: USA
Posted Dec 18, 2025
Allium addresses blockchain data challenges by providing scalable solutions for accessing and analyzing blockchain information, positioning itself as a pioneer in organizing public blockchain data similar to Bloomberg and Google's approaches.
Legal Operations Manager
Company: n8n
Location: Europe
Posted Dec 18, 2025
n8n showcases its rapid growth, strong community, and innovative AI platform, offering exciting opportunities to contribute to a dynamic, impactful startup environment with competitive compensation and remote-first collaboration.
Sales Development Representative
Company: Lattice
Location: USA
Posted Dec 18, 2025
The job posting highlights the role of an Inbound Sales Development Representative at Lattice, emphasizing a collaborative culture, growth opportunities, and competitive compensation including salary ranges, benefits, and variable pay.
Senior Consultant - NICE CXone
Company: TTEC Digital
Location: Philippines
Posted Dec 18, 2025
This job description outlines a remote Senior Engineer role at TTEC Digital focusing on NICE CXone software development with technical expertise requirements. It highlights benefits like medical/dental coverage, PTO, and remote work flexibility while detailing responsibilities across software design, testing, and team collaboration.
Senior Software Engineer II - Messaging Platform
Company: HubSpot
Location: UK
Posted Dec 18, 2025
The text highlights HubSpot's messaging infrastructure team, emphasizing their role in handling massive scale email operations, ensuring reliability security and deliverability. It describes the team's work on intelligent routing, global IP networks, and mission-critical systems that power billions of messages monthly, impacting customer communication and business success.
Sr. Manager - Enterprise Sales
Company: Zapier
Location: North America
Posted Dec 18, 2025
Zapier is hiring a Sr Sales Manager for their Enterprise Sales team, focusing on AI orchestration and remote work. They emphasize diversity, inclusion, and a collaborative approach with AI tools.