Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Project Manager-SAP HANA ADM
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This job description highlights a Project Manager role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud/AI expertise, and career growth opportunities. Responsibilities include leading projects, managing teams, and delivering SAP solutions. Requirements include a bachelor's degree, SAP experience, and project management certifications.
Account Technical Leader
Company: IBM
Location: Beijing, CN
Posted Dec 17, 2025
This role as an Account Technical Leader at IBM involves collaborating with clients on complex solutions, requiring technical expertise in cloud technologies and strong communication skills. IBM offers growth opportunities and a supportive culture.
Information Developer (Technical Writer) – Storage
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
This job description outlines a technical writer role focused on creating high-quality documentation for storage products. Responsibilities include developing customer-facing content, collaborating with cross-functional teams, and adhering to IBM's style guidelines. Required skills involve English communication, DITA markup, and UX design knowledge, with preferences for advanced degrees and specific tools like Adobe Experience Manager.
Application developer - DevOps Internship
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
The text promotes a DevOps Intern role at IBM Consulting, emphasizing hands-on experience with cloud technologies, collaboration with experts, career growth opportunities, and contributions to real client projects. It highlights a supportive culture, learning resources, and the potential to drive innovation through DevOps and cloud automation.
Application Developer Intern
Company: IBM
Location: BANGKOK, TH
Posted Dec 17, 2025
IBM's internship program emphasizes innovation, career growth, and technical development through mentorship and real-world projects. The role offers opportunities to work on impactful client projects, enhance skills, and contribute to transformative technology solutions in a supportive learning environment.
Software Developer (f/m/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 17, 2025
This job posting highlights opportunities to shape enterprise software development, collaborate with global teams, and make a significant impact on SAP solutions. The role emphasizes innovation, career growth, and working with cutting-edge technologies in a dynamic environment.
Senior Services Project Manager
Company: IBM
Location: MADRID, ES
Posted Dec 17, 2025
This job description highlights a senior project manager role at IBM Software, emphasizing collaboration on cloud-native solutions and managing complex projects. The position offers opportunities to work with cross-functional teams, deliver exceptional client experiences, and contribute to innovative AI-powered technologies. Requirements include PMP certification, bilingual skills, and experience with cloud transformation projects.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 17, 2025
This job description outlines a customer service role at IBM's consulting centers, emphasizing collaboration, innovation, and problem-solving. Responsibilities include handling customer inquiries, providing technical support, and ensuring satisfaction through effective communication and empathy. The position requires 12 years of call center experience, strong interpersonal skills, and adaptability to multishift environments.
Infrastructure Specialist-AWS Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
IBM Consulting offers career growth through client collaboration on hybrid cloud and AI projects, emphasizing innovation and technical expertise with opportunities for professional development and impactful solutions.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI initiatives, and the implementation of Workday systems. It outlines responsibilities such as aligning business requirements, conducting workshops, and supporting client projects, while highlighting required certifications and skills.
Infrastructure Specialist Jnr.
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 17, 2025
The job description outlines a TAM role at IBM Infrastructure & Technology, focusing on client support, technical expertise, and career growth. It highlights responsibilities, required skills, and preferred qualifications, emphasizing a supportive environment and opportunities for innovation.
DevOps Engineer – Product Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This job description outlines a DevOps Engineer role requiring expertise in CICD pipelines, containerization, cloud platforms, and automation tools, emphasizing collaboration and operational excellence.