Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: Chennai, IN
Posted Dec 17, 2025
This job description outlines a Process Analyst role at IBM Consulting, emphasizing collaboration with global clients, digital transformation using AI and cloud technologies, and career growth opportunities. Responsibilities include invoice processing, vendor management, and compliance with SLAs, requiring a bachelor's degree and 24+ years of Accounts Payable experience.
Business Transformation Consultant-Finance Transformation
Company: IBM
Location: SYDNEY, AU
Posted Dec 17, 2025
The text promotes IBM Consulting's internship program, emphasizing career growth, collaboration with clients, and opportunities for professional development. It highlights a supportive culture, skill-building, and exposure to innovative projects in hybrid cloud and AI, while showcasing a positive outlook on long-term career advancement.
WW Solution Architect – Multiple Focus Areas (see below)
Company: IBM
Location: Krakow, PL
Posted Dec 17, 2025
IBM's job role emphasizes collaboration, innovation, and career growth, offering opportunities to solve complex challenges and drive digital transformation through technology expertise and a supportive culture.
Oracle Cloud Projects & Grants Lead (Public Sector/K12)
Company: IBM
Location: Irvine, US
Posted Dec 17, 2025
This job description outlines a role as an Oracle Cloud PPM Lead, requiring expertise in managing project portfolio modules, client collaboration, and strategic partnerships. Responsibilities include leading project implementations, configuring systems, and ensuring alignment with business processes. The position demands extensive ERP experience, strong communication skills, and the ability to work in a dynamic environment.
Package Consultant-SAP Ariba SLP
Company: IBM
Location: KARACHI, PK
Posted Dec 17, 2025
The text outlines job responsibilities related to customer needs analysis, solution design, and sales support. It details required education, technical expertise, and preferred skills such as business process development and quantitative analysis. The role emphasizes collaboration, client relationship building, and staying updated with procurement solutions.
iPO Category Manager
Company: IBM
Location: Guangzhou, CN
Posted Dec 17, 2025
This text describes a job role at IBM Finance & Operations, outlining responsibilities such as sourcing management, supplier negotiations, and strategic procurement. It lists required education and skills, emphasizing analytical abilities, communication, and bilingual proficiency.
Application Developer - RPA
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
The text describes an Application Developer role at IBM, highlighting responsibilities like software development, strategic projects, and career growth opportunities. It emphasizes benefits such as learning resources, global impact, and cross-functional collaboration, while mentioning perks like travel and skill development.
Application Developer-Edge & Network Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
The text highlights opportunities in IBM Cloud, emphasizing career growth, innovation, and technical development. It outlines roles involving product development, collaboration, and expertise in cloud technologies, with requirements including certifications and experience in networking and automation.
SAP PLM Technical Support
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and technical expertise in SAP systems. It outlines responsibilities involving implementation and support of PLM solutions, along with required skills in ABAP and problem-solving for enterprise-level companies.
Consultant Oracle Cloud PPM
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. The role involves delivering Oracle Cloud PPM projects, leading solution development, and supporting client success through expertise in finance, technology, and process optimization.
Java Software Developer
Company: IBM
Location: Hursley, GB
Posted Dec 17, 2025
This job description highlights opportunities to work on innovative WebSphere technologies, collaborate with senior engineers, and contribute to cloud-native and AI advancements in a supportive environment.
Data Scientist-Advanced Analytics
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
IBM Consulting offers a career focused on AI and analytics, emphasizing innovation, client collaboration, and professional growth through advanced technologies and strategic partnerships.