Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Client Engagement Ops Analyst - Content
Company: Kraken
Location: UK,Portugal,Ireland,Cyprus,Brazil
Posted Dec 16, 2025
Kraken promotes its mission to accelerate crypto adoption through a worldclass team and innovative products. The company emphasizes financial freedom, security, and education while seeking passionate candidates for roles in client experience and analytics.
Senior Solutions Consultant
Company: Apollo.io
Location: USA
Posted Dec 16, 2025
This text describes a Senior Solutions Consultant role at Apolloio, highlighting responsibilities such as technical discovery, sales partnership, POC execution, and solution design. It outlines requirements like GTM tech experience, integration expertise, and cross-functional collaboration. The company emphasizes an AI-native culture, growth opportunities, and benefits like equity, bonuses, and global travel coverage.
Senior Software Engineer - Developer Platform
Company: Webflow
Location: USA
Posted Dec 16, 2025
Webflow seeks a Senior Software Engineer to contribute to their remote-first platform development, emphasizing scalability, innovation, and inclusive culture. The role offers competitive compensation, equity, and benefits like health coverage, flexible work, and career growth opportunities.
Senior Full Stack Engineer - Core UX
Company: Kalepa
Location: Europe
Posted Dec 16, 2025
This job offers a competitive salary, equity, and opportunities to work with a global team on impactful projects. It emphasizes growth, quality, and a premium user experience, with benefits like 20 days PTO and global offsites.
New Business Account Executive
Company: GitLab
Location: USA
Posted Dec 16, 2025
This job description highlights a high-impact role in GitLabs new business sales, emphasizing growth strategy, market expansion, and direct influence on company growth. The position requires strong B2B sales skills, prospecting expertise, and a startup mentality, with competitive compensation and a dynamic team environment.
Senior Manager - Engagement Manager
Company: GitLab
Location: USA
Posted Dec 16, 2025
This text describes a Senior Manager role in Engagement Management at GitLab, focusing on leading a team to drive Professional Services sales, aligning with customer outcomes, and collaborating with cross-functional teams. It outlines responsibilities such as forecasting bookings, developing strategies, coaching teams, and ensuring scalable sales motions. The role requires experience in subscription-based business models and strong leadership skills.
Technical Lead
Company: Nearform
Location: Ireland
Posted Dec 16, 2025
Nearform offers a permanent Technical Lead role in Ireland with remote options and travel. The position includes competitive benefits, flexible work, and a collaborative environment. The company emphasizes innovation, technical excellence, and professional growth.
Senior Product Analyst
Company: Grafana Labs
Location: Sweden
Posted Dec 16, 2025
This job posting highlights a remote Senior Product Analyst role at Grafana Labs with opportunities to work on analytics, documentation strategy, and open-source projects. The position offers competitive compensation, collaboration with cross-functional teams, and benefits like RSUs. Required skills include SQL, data tools, and experience with documentation impact measurement.
New Business Account Executive
Company: GitLab
Location: Canada
Posted Dec 16, 2025
This job description highlights a high-growth sales role focused on new business development, market expansion, and impactful contributions to company growth. It emphasizes skills in prospecting, consultative selling, and strategic territory planning, while showcasing a dynamic team environment with opportunities for development and success.
Senior Backend Engineer - Client integrations
Company: Kalepa
Location: Europe
Posted Dec 16, 2025
This job description highlights a software engineering role with competitive compensation, equity options, and benefits like PTO and remote work flexibility. It emphasizes collaboration with a global team and opportunities for growth, while outlining technical requirements and career development prospects.
Exclusive Operations Executive
Company: Justlife
Location: Egypt
Posted Dec 16, 2025
Justlife is seeking skilled professionals for a fast-growing tech startup in Dubai, offering opportunities to shape the future of home services. The role includes key operations responsibilities, collaboration with teams, and benefits like remote work, vacation perks, and career development. The company emphasizes a positive work culture, continuous learning, and a supportive environment for employees.
Senior Full Stack Engineer - Core UX
Company: Kalepa
Location: USA
Posted Dec 16, 2025
This job posting highlights a senior software engineering role with a competitive salary range of $170K-$210K, offering equity options, global team collaboration, and benefits like 20 days of PTO. The position emphasizes iterative improvement, system design expertise, and working with cutting-edge technologies while contributing to a transformative global industry.