Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Associate Product Marketing Manager - EMS
Company: Finalsite
Location: USA
Posted Dec 16, 2025
Finalsite's job posting outlines a remote Associate Product Marketing Manager role focused on driving product strategies, cross-functional collaboration, and customer engagement. The position emphasizes strategic marketing, sales enablement, and alignment with product roadmaps while highlighting the company's commitment to diversity and remote work opportunities.
Software Engineer – Hardware Emulation (Hardware Emulation)
Company: Boeing
Location: USA
Posted Dec 16, 2025
This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in emulation solutions, virtualization technologies, and software development. The position involves collaboration with teams to design software models, ensure system reliability, and meet project requirements. It offers competitive pay, benefits, and opportunities for growth in a drug-free workplace environment.
Operations Lead - Brand & Product Experiences and Community Engagement
Company: General Motors
Location: USA
Posted Dec 16, 2025
The Operations Lead role at GM involves managing brand experiences and events with a focus on operational excellence. It offers a competitive salary, benefits, and opportunities for growth.
Senior Product Manager - Outage Management
Company: Kraken
Location: USA
Posted Dec 16, 2025
Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.
VP Product Platform
Company: Masabi
Location: Canada
Posted Dec 16, 2025
Masabi is revolutionizing fare payment systems globally with innovative platforms used in over 250 locations. The company seeks a VP Product Platform to scale their technology for enterprise-grade transit solutions, emphasizing innovation, commercial impact, and a collaborative culture focused on urban mobility and accessibility.
Litigated Claims Consultant | Public Entity
Company: Sedgwick
Location: USA
Posted Dec 16, 2025
Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.
Associate Product Marketing Manager - Comms
Company: Finalsite
Location: USA
Posted Dec 16, 2025
Finalsite, a K12 school platform, seeks an Associate Product Marketing Manager for remote roles. The position involves driving product strategies, creating marketing materials, and collaborating across teams. The company emphasizes remote work and diversity.
Software Engineer I
Company: SpryPoint
Location: Canada
Posted Dec 16, 2025
SpryPoint, a fast-growing utility tech company, offers innovative solutions and a dynamic work environment. They seek Software Developers to join their team, emphasizing collaboration, growth, and competitive benefits.
Senior Full-stack Engineer
Company: Innovecs
Location: Europe
Posted Dec 16, 2025
Innovecs is a globally recognized digital services company with a strong track record of growth and innovation. The company offers competitive benefits, flexible work arrangements, and a supportive culture, making it an attractive workplace for professionals seeking opportunity and development.
Senior/Expert Illustrator - Franchise Art
Company: CD PROJEKT RED
Location: Poland
Posted Dec 16, 2025
CD PROJEKT RED seeks a Senior Expert Illustrator for their Franchise Development Art Team, emphasizing collaboration, high-quality illustrations, and a commitment to excellence. The role includes creative freedom, technical expertise, and a dynamic work environment with flexible working modes. The company offers comprehensive benefits like healthcare, mental health support, a gym, and a dog-friendly office, highlighting a positive and inclusive culture.
Brand & Product Communications Manager - Events & Experiences
Company: General Motors
Location: USA
Posted Dec 16, 2025
This job description outlines a Brand & Product Communications Manager role at General Motors, focusing on strategic brand experiences, agency management, competitive analysis, and event execution. It highlights qualifications, compensation ($149,000–$198,600), benefits, and remote work flexibility with travel requirements.
Software Engineer – Hardware Emulation (Hardware Emulation)
Company: Boeing
Location: USA
Posted Dec 16, 2025
This job posting seeks a Senior Software Engineer specializing in Hardware Emulation for Boeing's Emulation Team in Berkeley, Missouri. The role involves developing software models, collaborating with cross-functional teams, and working on virtualization technologies. It highlights required skills in C/C++, embedded systems, and hardware emulation, along with competitive pay and benefits.