Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Engineer–Hardware Emulation (Hardware Emulation)
Company: Boeing
Location: USA
Posted Dec 16, 2025
This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in virtualization, embedded systems, and hardware emulation. The position involves developing software models, collaborating with teams, and ensuring reliable emulation solutions. Benefits include competitive pay, health insurance, and retirement plans.
Sr. Manager, Sales - PubSec
Company: Twilio
Location: USA
Posted Dec 16, 2025
This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.
Staff Software Engineer - Structure
Company: Webflow
Location: USA
Posted Dec 16, 2025
Webflow seeks a Staff Software Engineer to contribute to their innovative platform, offering equity, comprehensive benefits, and a remote-first culture focused on empowerment and inclusivity.
Sales Development Representative (Outbound)
Company: Hostaway
Location: UK
Posted Dec 16, 2025
Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.
VIP Relationship Manager
Company: Kraken
Location: UK,Australia,Switzerland,Hong Kong,Germany,Ireland
Posted Dec 16, 2025
Kraken emphasizes crypto innovation and global adoption, seeking passionate candidates to join their mission-driven team focused on financial freedom and industry leadership.
Senior Product Manager
Company: MariaDB plc
Location: Bulgaria
Posted Dec 16, 2025
MariaDB is making a significant impact globally, powering applications used by billions. The role seeks a Product Manager to drive strategy for distributed databases and high-availability solutions, emphasizing technical expertise and community collaboration. The company values diversity and innovation while offering hybrid work arrangements.
Corporate Marketing Events Analyst
Company: InvGate
Location: Argentina
Posted Dec 16, 2025
InvGate seeks a Corporate Marketing Events Analyst to support growth through event planning, stakeholder collaboration, and brand initiatives. The role involves coordinating global events, supporting sales/HR, and enhancing employer branding. Benefits include career development, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.
Senior Enterprise Account Executive - Health Plans
Company: H1
Location: Remote
Posted Dec 16, 2025
H1's mission is to provide equitable healthcare through data and AI, offering roles like Enterprise Account Executive with competitive compensation and a focus on diversity. The company emphasizes innovation and impactful work in healthcare.
Senior Product Manager
Company: MariaDB plc
Location: Croatia
Posted Dec 16, 2025
MariaDB is making a significant global impact with its database solutions. The role of a Product Manager is crucial for driving innovation in distributed systems and high availability solutions, requiring technical expertise and collaboration with communities and partners.
Analytics Project Manager
Company: Blackbaud
Location: India
Posted Dec 16, 2025
This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.
Solution Architect - Ecosystems
Company: GitLab
Location: Asia,Australia
Posted Dec 16, 2025
This job description outlines the role of an Ecosystem Solutions Architect at GitLab, focusing on guiding partners through technical activation, collaboration with cross-functional teams, and driving partner-led growth while maintaining expertise in GitLab technologies.
Customer Success Manager
Company: Elicit
Location: USA
Posted Dec 16, 2025
Elicit is an AI research assistant with a mission to enhance reasoning and decision-making across multiple fields. The company has achieved strong product-market fit and seeks experienced professionals to drive enterprise growth. The role involves customer success, onboarding programs, and collaboration with sales teams. Benefits include competitive compensation, flexible work arrangements, and professional development opportunities.