Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Engineering Manager
Company: Pitchup.com
Location: Remote
Posted Dec 11, 2025
Pitchup seeks an Engineering Manager to lead software development, foster collaboration, and drive product excellence. The role offers competitive salaries, remote work, and a dynamic environment with global reach.
Senior Data Engineer
Company: Loka, Inc
Location: Remote
Posted Dec 11, 2025
Loka seeks a Senior Data Engineer to join their global team, offering opportunities to work on innovative projects, remote flexibility, and career growth. The role involves designing scalable data solutions and collaborating with cross-functional teams, while the company emphasizes mission-driven work and a supportive culture.
Implementation Manager
Company: Qualia
Location: Remote
Posted Dec 11, 2025
Qualia offers advanced real estate tech solutions, focusing on seamless home buying experiences. Their onboarding program ensures customers leverage AI effectively, supported by comprehensive training and a flexible work environment.
Support Specialist
Company: Cadwell
Location: Remote
Posted Dec 11, 2025
This job posting describes a Support Specialist role requiring technical phone support for medical devices, on-call rotations, and expertise in neurodiagnostic care. It outlines educational requirements, experience preferences, and skills needed, while including a note about mentioning 'PAMPERS' to confirm human applicants.
SailPoint Engineer - Architect
Company: Airitos
Location: Remote
Posted Dec 11, 2025
This job description outlines a role requiring expertise in Identity and Access Management (IAM) with a focus on SailPoint Identity Security Cloud. It emphasizes engineering experience, implementation of modern authentication protocols, and collaboration with stakeholders. Required skills include 8+ years in IAM, proficiency with SailPoint platforms, and experience with governance policies. Nice-to-have qualifications include Role Mining tools and SailPoint certification.
Site Reliability Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 12, 2025
This job description highlights opportunities for growth in IBM's cloud-native software solutions, emphasizing collaboration, innovation, and global career development. The role involves maintaining high-availability systems, working in agile environments, and collaborating with development teams to ensure product reliability.
Senior Backend Software Engineer
Company: The Zebra
Location: Remote
Posted Dec 11, 2025
The Zebra is seeking a Senior Software Engineer to join their inclusive, growth-oriented team in Austin. The role involves developing scalable solutions, collaborating with cross-functional teams, and contributing to innovative insurance comparison tools. The company emphasizes flexibility, professional development, and competitive benefits including equity, health coverage, and unlimited PTO.
Patient Access Coordinator Full Time
Company: Envera Health
Location: USA
Posted Dec 11, 2025
Access Healthcares Patient Access Engagement Division is seeking dependable candidates for a high-volume inbound call position offering competitive benefits, growth opportunities, and a supportive work environment. The role includes scheduling appointments, handling patient inquiries, and collaborating with healthcare organizations, with a starting wage of $16/hour and potential bonuses.
Staff Technical Product Manager Cloud Infrastructure Türkiye
Company: JumpCloud
Location: Ankara, Türkiye - Remote
Posted Dec 11, 2025
This job posting describes a remote Staff Technical Product Manager role at JumpCloud, focusing on cloud infrastructure strategy, technical leadership, and cross-functional collaboration. The position requires expertise in cloud technologies and offers remote work in Turkey with English fluency requirements. JumpCloud emphasizes diversity and provides details about their hiring process and scam prevention measures.
Remote Technical Support
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a role at IBM emphasizing technical support, collaboration, and problem-solving, highlighting both responsibilities and required skills. It presents the position as challenging yet impactful, with a focus on innovation and customer service.
Quality Engineer-Automation
Company: IBM
Location: Cairo, EG
Posted Dec 12, 2025
This text describes a Senior Automation Test Engineer role with responsibilities in test planning, automation framework development, cross-functional collaboration, and required technical expertise. It outlines qualifications, preferred skills, and tools like Selenium, Appium, and Jenkins.
Executive Assistant & Accountability Partner (Full‑Time, Remote, ET Hours)
Company: N/A
Location: Worldwide
Posted Dec 11, 2025
This job description outlines a remote Executive Assistant role requiring calendar management, travel coordination, family operations oversight, and accountability coaching. The position emphasizes proactive leadership, tool fluency, and cross-timezone coordination with competitive compensation and performance bonuses.