Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Full Stack Software Engineer (L5) - Game Developer Tools
Company: Netflix
Location: USA
Posted Dec 11, 2025
Netflix is hiring for a Games Developer Tools Engineer role, detailing responsibilities, qualifications, and company culture. The position emphasizes fullstack development, developer tools, and end-to-end ownership. The company highlights diversity and inclusion, with a compensation structure based on annual salary.
Sr Principal Product Management
Company: Twilio
Location: USA
Posted Dec 11, 2025
This job posting seeks a Senior Principal Product Manager for Twilio's AI infrastructure team, outlining responsibilities in defining product strategy, collaborating with engineering teams, and driving AI capabilities. It details qualifications, compensation ranges, and benefits, emphasizing remote work and travel requirements.
Success Specialist
Company: Fortive
Location: USA
Posted Dec 11, 2025
The text describes a role focused on managing contractor relationships, utilizing CRM tools, and fostering collaboration across teams. It emphasizes communication skills, travel requirements, and the importance of contractor satisfaction while outlining specific responsibilities and qualifications.
Senior Software Engineer - Frontend
Company: Tines
Location: Remote
Posted Dec 11, 2025
This role offers opportunities to shape technical direction and product development in a supportive, collaborative environment with a focus on impactful, sustainable work.
Senior HRBP Manager - Engineering
Company: Twilio
Location: USA
Posted Dec 11, 2025
This job description highlights a Senior HRBP Manager role at Twilio with opportunities to shape talent strategies, collaborate with engineering leaders, and drive organizational growth. The position offers competitive compensation, benefits, and remote work flexibility, emphasizing impact and innovation in a dynamic product development environment.
Blackbaud Advisory+ Consultant - Education Management (K-12 & Higher Education)
Company: Blackbaud
Location: USA
Posted Dec 11, 2025
This text describes a job role for a Blackbaud Advisory+ Consultant, outlining responsibilities such as providing consulting services to customers, collaborating with stakeholders, and managing customer portfolios. It also mentions company benefits like remote work flexibility, healthcare, and career development opportunities.
Principal Product Manager - AI
Company: Webflow
Location: USA
Posted Dec 11, 2025
Webflow seeks a Principal Product Manager AI to lead their AI platform, driving innovation and growth. The role involves strategic leadership, collaboration, and shaping the future of web development with competitive benefits and remote flexibility.
Senior Manager - Engineering
Company: Red Cell Partners
Location: USA
Posted Dec 11, 2025
Trase Systems, founded in 2023 by Joe Laws and Grant Verstandig, is an AI platform empowering enterprises with end-to-end solutions for AI deployment and optimization. The company leads in AI agent innovation, topping industry benchmarks and targeting complex sectors like healthcare and national security. They seek a Senior Engineering Manager to scale engineering efforts with expertise in AI infrastructure, security, and enterprise workflows, offering competitive benefits including comprehensive healthcare and professional development opportunities.
Web Engineer
Company: Hightouch
Location: North America
Posted Dec 11, 2025
Hightouch seeks a senior web engineer to shape their marketing website and product offerings. Responsibilities include designing projects, integrating CMS, and building a design system. The role offers a competitive salary of $170k-$220k and a structured interview process.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Italy
Posted Dec 11, 2025
This job posting seeks an Enterprise Account Executive based in Italy with experience in infrastructure technology sales. Responsibilities include prospecting, managing sales pipelines, and articulating product value. Requirements emphasize communication skills, Salesforce expertise, and fluency in English and Italian.
Engineering Manager - Core Voice Platform
Company: Vonage
Location: USA
Posted Dec 11, 2025
This job description outlines a Core Voice Manager role requiring leadership of global voice operations, expertise in SIP infrastructure, and collaboration with cross-functional teams. The position emphasizes reliability, security, and innovation in enterprise voice systems, with competitive benefits and career growth opportunities.
Junior Talent Sourcer
Company: JustAnswer
Location: Ukraine
Posted Dec 11, 2025
This job description outlines a Talent Sourcer role requiring proactive sourcing, candidate engagement, and collaboration with recruiters. It emphasizes skills in AI tools, ATS systems, and market research while detailing responsibilities like pipeline building and candidate qualification.