Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Site Reliability Engineer

Company: Veracode

Location: USA

Posted Dec 03, 2024

Veracode is seeking a skilled Senior Site Reliability Engineer to join their team and play a role in the evolution of the team to a full GitOps model. The ideal candidate will have a strong background in DevOps with a focus on security, experience in managing containerized infrastructures, and a deep understanding of CI/CD pipelines. The role involves ensuring the reliability, security, and scalability of their software security product, working closely with engineering, product, and security teams.

MuleSoft Senior Software Engineer

Company: First Citizens Bank

Location: USA

Posted Dec 02, 2024

The job posting is for a remote MuleSoft developer role that requires strong technical knowledge and experience with API management concepts. The responsibilities include system enhancement, analysis, business support, and on-call support. The preferred qualifications include experience with TIBCO Enterprise Service Bus, ESB, and knowledge of system life cycle development methodology.

Customer Success Manager

Company: Upkeep

Location: USA

Posted Dec 02, 2024

UpKeep is a leading cloud-based Asset Operations Management software company that provides mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. They aim to modernize workflows and maximize operational efficiency for over 3000 customers, including Shell, Yamaha, Unilever, McDonald's, Subway, and Marriott. As a Series B tech startup, UpKeep fosters an inclusive and mission-driven culture, offering stock options, great benefits, and flexibility to work remotely. They are ranked the 1 Facility Management software on Gartner 1 Maintenance Management software on G2 Crowd FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. The Customer Success Manager role involves overseeing a dedicated book of business, serving as a product expert, providing education, delivering engagements, driving customer engagement, and partnering with internal teams to deliver exceptional customer experiences.

HVAC Sales Account Manager

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is committed to providing an empowering company culture and supporting its employees' physical, financial, and emotional wellbeing.

Manager of Institutional Giving

Company: Code.org

Location: USA

Posted Dec 02, 2024

The job posting is for a Manager of Institutional Giving at Codeorg, responsible for driving contributed revenue through grant proposals, reports, and sponsorship requests. The role involves establishing and maintaining partnerships with grant funders and corporate foundation partners, and identifying new prospects to secure new revenue.

Systems Specialist (Centrifugal Chiller)

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

The text is a job description for a technical support role at Johnson Controls, offering competitive salary, benefits, and opportunities for growth. The role involves providing technical support for BE products to Field Sales and Service channels, creating and maintaining technical service bulletins, and driving product reliability through the Continuous Improvement Process.

Senior Director, Partner & Channel Marketing

Company: SecurityScorecard

Location: USA

Posted Dec 02, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with over 12 million companies continuously rated in 64 countries. They offer patented rating technology used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting. The company is recognized as a Best Workplace, Best Places to Work in NYC, and one of the 10 hottest SaaS startups in New York. They are seeking a dynamic Senior Director of Channel Partner Marketing to drive revenue growth and market expansion.

Client Operations Coordinator

Company: si

Location: USA

Posted Dec 03, 2024

At SimplyInsured, we are dedicated to simplifying and making health insurance more accessible for small business owners. With over 20,000 customers and major partnerships, we are growing quickly and disrupting the industry. The role of a Client Operations Coordinator involves assisting the Client Onboarding team, resolving eligibility concerns, and ensuring customers are properly enrolled on the SimplyInsured platform. We offer competitive compensation, a values-based culture, and a market-based compensation structure.

Junior Account Manager

Company: Getaround

Location: USA

Posted Dec 02, 2024

Getaround is a connected carsharing marketplace that connects people with cars for on-demand mobility. They aim to lessen greenhouse gasses and reduce pollution by encouraging carsharing. They are looking for a Junior Account Manager to develop and nurture long-term relationships with car owners and provide customer support.

Senior Solutions Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

SuccessKPI is looking for a motivated and customer-focused Solutions Consultant to join their team. The role involves running discovery workshops, partnering with sales teams, and creating customized demos. The company offers a diverse and dynamic culture, career development opportunities, and a fast-growth global company in the rapidly growing analytics space.

Bilingual Member Engagement Specialist

Company: BeneLynk

Location: USA

Posted Dec 02, 2024

BeneLynk is a social care company that assists people address Social Determinant of Health SDoH barriers and compensates well for doing so. They are hiring a Remote Bilingual Member Engagement Specialist to conduct telephonic screening services to Medicare Advantage beneficiaries.

Principal Campaign Strategist

Company: Simon Data

Location: USA

Posted Dec 02, 2024

Simon Data is a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for customers. They are building a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. The Principal Campaign Strategist role involves delivering comprehensive data-driven strategies, leveraging advanced capabilities to create and optimize personalized campaigns, and ensuring alignment with client goals.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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