Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

DevOps Engineer I

Company: Pax8

Location: USA

Posted Oct 04, 2024

The DevOps Engineer I is responsible for handling planned project work, team ticket triage, and tools and access support for Engineering staff. They also monitor the performance of pipelines and support the development of applications and services.

Software Engineer III - Practice Management

Company: Nextech

Location: USA

Posted Oct 04, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite.

Technical Program Manager

Company: Nava

Location: USA

Posted Oct 04, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company is looking for a project manager to oversee delivery outcomes and client relationships.

Payroll Manager

Company: SmithRx

Location: USA

Posted Oct 04, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Payroll Manager to manage and process payroll and employee benefits.

Onboarding Solutions Architect

Company: Grafana Labs

Location: USA

Posted Oct 04, 2024

Grafana Labs is looking for a Customer Onboarding SA to join their world-class Professional Services team. The role involves working with new customers to execute launch service packages, providing onboarding-focused training, and ensuring customers realize full value within 90 days.

Security Engineer

Company: SmithRx

Location: USA

Posted Oct 04, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is seeking a Security Engineer with expertise in Governance, Risk, and Compliance.

Staff Data Scientist - Shopper Engagement

Company: Instacart

Location: USA

Posted Oct 04, 2024

Instacart is a company that is transforming the grocery industry by providing a platform for customers to order groceries online and have them delivered to their doorstep. The company is looking for a data scientist to join their team and help drive engagement data science work.

Copywriter

Company: Possiblefinancialinc

Location: USA

Posted Oct 04, 2024

Possible Finance is a company that aims to help customers end the debt cycle and unlock economic mobility. They are looking for a Copywriter to join their creative team and help shape their messaging and brand narrative.

Director - Product Support Operations and Strategy

Company: Figma

Location: USA

Posted Oct 04, 2024

The job description is for a key leader in the Product Support Team at Figma, responsible for fostering an environment for exceptional customer experiences, guiding the team, and leading workforce planning. The ideal candidate is a strong collaborator with experience in strategic problem-solving and customer support.

Senior Customer Reliability Engineer

Company: Astronomer

Location: USA

Posted Oct 04, 2024

Astronomer is hiring a Customer Reliability Engineering (CRE) team member to work on the reliability of their managed Airflow service. The role involves troubleshooting customer environments, participating in on-call rotation, and providing feedback to product development teams.

Director of Product and Engineering

Company: Taproot Foundation

Location: USA

Posted Oct 04, 2024

The job description is for a Director of Product and Engineering at Taproot Foundation, a nonprofit organization. The role involves leading a team of engineers and UX resources to develop and implement a product strategy for Taproot Plus, a digital marketplace. The ideal candidate has 7+ years of experience in technical product management and is comfortable working in an agile environment.

UI Architect

Company: Witnessai

Location: USA

Posted Oct 04, 2024

The job posting is for a UI Architect position at WitnessAI, a company that combines innovation and security in AI. The role involves designing the user interface for web and mobile applications, collaborating with cross-functional teams, and mentoring frontend developers.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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