Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
BackOffice Administrator
Company: Talent Hackers
Location: Latin America
Posted Nov 25, 2025
The role involves various administrative tasks such as data entry, calendar management, communication preparation, meeting coordination, project management assistance, and billing processes. The ideal candidate should have 3+ years of experience, excellent communication skills, project management experience, and proficiency in Google Suite.
Backend Engineer - Core Technology
Company: Stripe
Location: Remote
Posted Nov 25, 2025
Stripe seeks a software engineer to contribute to critical infrastructure systems, focusing on reliability, scalability, and productivity. The role involves working on distributed systems, developer tools, data platforms, and financial systems while aligning with Stripe's mission to grow the internet's GDP. The position offers autonomy, collaboration, and impact across multiple high-scale teams.
Content Strategist
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 25, 2025
Liberty Mutual's USRM Knowledge Management mission is to deliver accurate, efficient, and contextually relevant knowledge to support frontline employees, strengthen decision-making, and enhance operational performance through advanced technologies like AI. The role focuses on building a best-in-class Knowledge Management capability, requiring deep expertise in KM disciplines and leading complex projects.
Staff Software Engineer - Backend
Company: Sprout Social
Location: Remote
Posted Nov 25, 2025
Sprout Social is hiring a Staff Software Engineer to join their Engineering team. The role involves working on a tech-giant scale with smaller supportive teams, processing billions of requests and social messages daily. The ideal candidate will have 7+ years of experience in software development, 5+ years in object-oriented programming, and 3+ years leading engineering projects. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.
VP - Product Management (Platform & Signature Experience)
Company: EDB
Location: Remote
Posted Nov 25, 2025
The candidate is seeking a VP of Product Management role overseeing the end-to-end user journey and execution layer of the EDB Postgres AI platform. The role involves leading teams responsible for platform services, hybrid management, telemetry, migrations, and partner marketplace integration. The ideal candidate should have 10+ years of product leadership experience, deep technical fluency in modern database technology and cloud-native architecture, and proven ability to define a world-class user experience for enterprise-grade software.
Senior Product Designer, Design Systems - Commerce
Company: Netflix
Location: USA
Posted Nov 25, 2025
This text describes a System Designer role at Netflix, highlighting responsibilities related to design systems, collaboration with Commerce teams, and qualifications. It also outlines Netflix's benefits, culture, and inclusion values.
Assigned Support Engineer
Company: GitLab
Location: Remote
Posted Nov 25, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The Support team is distributed globally and values transparency, collaboration, and the ability to structure work to suit personal life.
Customer Experience Associate
Company: Origin
Location: USA
Posted Nov 25, 2025
Origin is seeking a part-time Customer Experience Associate to join their team and work closely with users and Financial Planners. The role involves providing exceptional support, identifying trends, and gathering customer feedback. The ideal candidate is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. The position offers flexible hours, remote work, and opportunities for career progression within the company.
Sr. Technical Project/Program Manager
Company: Fortive
Location: USA
Posted Nov 25, 2025
The text describes a strategic planning and execution role that involves defining program scope, objectives, timelines, and success metrics. The role requires leading cross-functional teams, managing integrated project plans, and ensuring seamless transitions. It emphasizes visionary leadership, robust program frameworks, and collaboration with IT and business leaders to drive transformation initiatives.
Platform Engineer (L5) - Computer Graphics Platform and Pipelines
Company: Netflix
Location: USA
Posted Nov 25, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across multiple genres and languages. Netflix provides a flexible viewing experience, allowing members to play, pause, and resume watching anytime, anywhere. The company is seeking a software engineer to work on the CG Platform and Pipelines team, which creates foundational elements for CG content production. The role involves architecting systems, building backend services, designing database structures, and partnering with infrastructure teams to establish hardware requirements.
IAM Engineer - SailPoint ISC
Company: GuidePoint Security
Location: Remote
Posted Nov 25, 2025
GuidePoint is expanding its Identity and Access Management service offerings and is hiring an Identity Governance and Administration Engineer with SailPoint ISCIDN Implementation experience. The role involves implementing and enhancing SailPoint ISCIDN Identity Governance and Administration solutions, gathering and documenting technical requirements, and acting as a subject matter expert for client discussions. The ideal candidate should have hands-on experience with SailPoint ISCIDN technologies, common connectors, XML, JSON, web services, configuring workflows, user access certification campaigns, segregation of duties policies, and the software development lifecycle. Strong verbal and written skills are required to develop technical documentation and presentations, and experience in leading technical discussions with technical and non-technical stakeholders is preferred. SailPoint IDNISC Engineer certification is highly preferred. The company offers access to vendor-supplied training, paid vendor certifications, the opportunity to learn additional IAM security tools, and 100% remote work.
Principal Data Solutions Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 25, 2025
The role of Principal Data Solutions Analyst involves collaborating with finance teams to modernize planning, forecasting, and budgeting platforms. The ideal candidate should have strong analytical skills, experience with financial systems, and excellent project management capabilities. The position offers opportunities to define next-generation FP&A tools, collaborate with development teams, and drive improvements in financial planning processes.