Full Time Jobs in Sturtevant, WI
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Senior Project Manager
Company: Hiebing
Location: Madison, WI
Posted Mar 15, 2024
<p><strong>Hiebing is a fullservice marketing agency focused on driving momentum for the brands and clients we serve We are a curious crew who live by a We Before Me credo knowing that teams outperform individuals and that we always have each others backs We have the privilege to serve within our communities donating thousands of hours of our time in probono work for organizations making meaningful change Camaraderie is real as is the Beer Fairy And together we generate great work good karma and a pretty nice chunk of bonus money for <i>everyone <i>at the end of a good year Come learn and grow with us<strong><p> <p><span><span><span><span>We are seeking a <b>Senior<b> <b>Project Manager<b> who will be responsible for ensuring the successful delivery of projects<b> <b>As our organization grows and adopts agile methodologies tailored for agencies were eager to introduce a new project management discipline to enhance internal project planning and workflow This role will facilitate project schedules resource conflict resolution and effective communication to meet project objectives As part of the agile methodology you will collaborate closely with crossfunctional teams to ensure teamled deliverables schedules and scope are on time and within budget This role demands understanding of agency operations critical thinking leadership communication and organizational skills to manage multiple projects concurrently and achieve successful outcomes<span><span><span><span><br ><u><strong>Responsibilities<strong><u><p> <ul><li>Work closely with other teams such as Brand Development PR amp Social Media Content Digital and Media to gather and understand project milestones and scope requirements to facilitate project scheduling and delivery<li> <li>Manage daytoday project work from inception to completion including developing project timelines scheduling internal meetings resourcing and entering and managing work into and through our systems<li> <li>Lead the prioritization of deliverable timelines that align with capacity of the team against project milestones<li> <li>Engage with discipline and project leads to identify schedule scope or resource capacity conflicts and help find solutions<li> <li>Enter project deliverables and resourcing information into our project management system and maintain updates as project timing or scope changes<li> <li>Assist project leads with managing client budgets against teamled deliverable scopes and monitoring QvAs through the life of the project to stay on budget<li> <li>Listen for and give project status updates during daily checkin meetings with the team<li> <li>Champion change in agency workflow and responsibilities with a positive cando attitude<li> <li>Learn and maintain quality and consistency across teams of internal processes workflows and tools that support the profitable delivery of client work<li> <li>Champion a culture of continuous improvement within the project management function identifying opportunities to enhance processes and methodologies<li> <li>Mentor Project Managers and Coordinators to promote internal learning and development within the Project Management team by engaging them in processes meetings and relevant activities to ensure team alignment and effectiveness<li> <li>Lead the identification evaluation and implementation of changes to operational processes or technologies to enhance efficiency and effectiveness<li> <ul><p><u><strong>Desired Skills Experience amp Qualifications<strong><u> <p><ul><li>Bachelors or associate degree in related field preferred<li> <li>5+ years proven experience in project management preferably in advertising marketing or related field<li> <li>Experience with advertising campaign development and production processes<li> <li>Ability to adapt to changing priorities and manage multiple projects simultaneously while maintaining attention to detail<li> <li>Proven selfstarter and a team player who sees tasks from start to finish with oversight only as necessary<li> <li>Strong critical thinking and problemsolving skills with the ability to proactively resolve conflicts with multiple stakeholders<li> <li>Strong written and verbal communication skills<li> <li>Selfmotivated proactive and curious<li> <li>Strong computer skills required including Microsoft Excel and Word<li> <li>Experience with project management software eg Hive Smartsheet Asana etc<li> <li>Experience with traditional waterfall as well as agile processes and understanding the difference and when both are appropriate<li> <li>Demonstrated leadership capabilities with a track record of successfully leading crossfunctional project teams towards achieving common goals<li> <li>This position is a hybrid position You must be able to be onsite Monday Tuesday amp Wednesday weekly <li> <li>Ability to work in the United States without requiring sponsorship now or in the future <li> <ul>
Customer Support Specialist
Company: Direct Supply
Location: Milwaukee, WI
Posted Mar 14, 2024
<p><b><b>Position Summary<b> <b> <p> <p>Direct Supply is building the future of healthcare technology with industryleading products solutions and platforms to help improve the lives of millions of seniors and those who care for them <p> <p>In the Customer Support Specialist position youll serve as a critical component in customer satisfaction and loyalty as you respond to provider and supplier inquiries and requests through phone email and other electronic means Youll provide support to customers on a variety of items including data updates site navigation and advising on how to best utilize the system Customer satisfaction is at the core of this role and your feedback and involvement with process improvement initiatives will be key to ensure a positive customer impact <p> <p>This position works within our DSSI business <p> <p><b><b>Direct Supply<b>® <b>DSSI<b>®<b> <p> <p>The DSSI platform connects care providers directly to their unique supply chain networks and delivers datadriven and AIpowered procurement tools to help our customers optimize profitability and efficiency at every turn <p> <p><b><b>Competencies amp Skills Needed<b><b> <p> <ul><li>Ability to <b>exude a sense of urgency<b> Prioritize and jumps into customer situations in a fast pace high volume environment Handles them with ease moving quickly collaborating with others and maintaining composure<li> <li><b>Solves Problems<b> Independently and effectively triages incoming tickets to identify the problem and quickly deploys the appropriate solution to solve customer requests<li> <li><b>Communicates Effectively<b> Delivers timely and exceptional customer support through verbal and written communication ensuring customers have clarity on next steps and outcomes<li> <li>Leverages <b>proficiency with technology applications<b> such as Microsoft Word Excel Google Suite and ticketing software to design and deploy refined and streamlined processes to further advance our support efforts<li> <ul><p><b><b>What Youll Do and Impact <b><b> <p> <ul><li>Provide exceptional customer support to internal and external customers through a focus on quality and timeliness of resolution<li> <li>Complete incoming customer and supplier requests received through ticketing system as well as through phone and email within defined service level agreements<li> <li>Review and complete existing configuration changes adhering to our operational standards<li> <li>Perform data updates on customers behalf utilizing operational tools<li> <li>Provide feedback and documentation from intelligence gained through customer interactions<li> <li>Educate providers and suppliers on DSSI interface including how to submit requests or issues via online portal and serve as a navigation expert providing support on general use of the system<li> <li>Maintain documentation on issue resolution activities<li> <li>Identify and initiate process improvement opportunities to improve customer satisfaction by reducing the time it takes for issue resolution<li> <li>Flex across multiple areas within the DSSI Operations team when need arises<li> <li>Perform project related work as assigned by the Operations Manager<li> <ul><p><b><b>Experience<b><b> <p> <ul><li>2+ years of customer support experience<li> <li>Occasional off hours oncall support up to one weekend per quarter<li> <li>Must be available for the first 90180 days to complete inperson training<li> <ul><p><b><b>Additional Items of Interest<b><b> <p> <ul><li>Associates or Bachelors degree in technology or related field<li> <li>Experience with Ticketing Software such as Zendesk<li> <li>Experience updating databases and maintaining large amounts of data<li> <li>Business process improvement experience<li> <ul><p>Job to be performed in the location listed Generous benefit package available Click here to learn more <p> <p>Direct Supply Inc and its US subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces <p> <p>© 2013 to 2024 Direct Supply Inc All rights reserved<p>
Senior Manager of Client Experience
Company: Bank of Montreal
Location: Milwaukee, WI
Posted Mar 14, 2024
<p>Application Deadline <p> <p>03302024 <p> <p>Address <p> <p>790 N Water Street <p> <p>Job Family Group <p> <p>Customer Solutions <p> <p>Supports the profitable acquisition and growth of priority customer segments through the development and execution of segmentdriven integrated product crosschannel sales marketing and pricing strategies Supports the sustained growth of Key Performance Indicators eg new customer acquisition targets share of wallet growth revenue and earnings and segment engagement targets to achieve customer acquisition and revenue growth targets <p> <ul><li>Identifies short and longterm value creation opportunities for target customer segments<li> <li>Recommends changes to maintain the overall business for the customer segment<li> <li>Supports the sustained growth of Key Performance Indicators eg new customer acquisition targets share of wallet growth revenue and earnings and segment engagement targets to achieve our customer acquisition and growth revenue targets<li> <li>Acts as a trusted advisor to assigned businessgroup<li> <li>Influences and negotiates to achieve business objectives<li> <li>Recommends and implements solutions based on analysis of issues and implications for the business<li> <li>Assists in the development of strategic plans<li> <li>Identifies emerging issues and trends to inform decisionmaking<li> <li>Supports the execution of strategic initiatives in collaboration with internal and external stakeholders<li> <li>Conducts independent analysis and assessment to resolve strategic issues<li> <li>Helps determine business priorities and best sequence for execution of businessgroup strategy<li> <li>Builds effective relationships with internalexternal stakeholders<li> <li>Breaks down strategic problems and analyses data and information to provide insights and recommendations<li> <li>Designs and produces regular and adhoc reports and dashboards<li> <li>Monitors and tracks performance and addresses any issues<li> <li>Analyzes customer feedback to report on effectiveness and recommends changes to business leadership teams and customer segment and channel teams<li> <li>Builds change management plans of varying scope and type leads or participates in a variety of change management activities including readiness assessments planning stakeholder management execution evaluation and sustainment of initiatives<li> <li>Leads or participates in defining the communication plan designed to positively influence or change behaviour develops tailored messaging and identifies appropriate distribution channels<li> <li>Executes work to deliver timely accurate and efficient service<li> <li>Provides input into the planning and implementation of operational programs<li> <li>Contributes to the development of customer experience blueprints for priority customer segments and customer value propositions to identify valuecreation opportunities such as new tools or services<li> <li>Coordinates streams of work with multiple internal partners eg Product Marketing Sales Pricing Risk Technology Operations to deliver a seamless customer experience<li> <li>Reviews the customer segments for effectiveness considers industry trends to recommend andor implement enhancements<li> <li>Works closely with the Enterprise Customer Experience team to design develop and implement customer experience tools and frameworks<li> <li>Analyzes trends behaviors and demographics to build increased understanding of customer needs and expectations track performance and address any issues<li> <li>influences others with or without formal authority to structure ideas or proposals that engages the agreement commitment and championship of others<li> <li>Focus is primarily on businessgroup within BMO may have broader enterprisewide focus<li> <li>Provides specialized consulting analytical and technical support<li> <li>Exercises judgment to identify diagnose and solve problems within given rules<li> <li>Works independently and regularly handles nonroutine situations<li> <li>Broader work or accountabilities may be assigned as needed <p><b>Qualifications<b><p><li> <li>Typically between 3 5 years of relevant experience and postsecondary degree in Business or a related field of study or an equivalent combination of education and experience<li> <li>Strong experience with developing customer acquisition segmentation and growth strategies and customer value propositions<li> <li>Moderate experience coordinating and executing customer strategies and value propositions with key stakeholders across the organization<li> <li>Advanced understanding of applicable policies procedures and practices<li> <li>Solid understanding of related legal and regulatory requirements<li> <li>Deep knowledge and technical proficiency gained through extensive education and business experience<li> <li>Verbal amp written communication skills Indepth<li> <li>Collaboration amp team skills Indepth<li> <li>Analytical and problem solving skills Indepth<li> <li>Influence skills Indepth<li> <li>Data driven decision making Indepth<li> <ul><p><b>Compensation and Benefits<b> <p> <p>$6530000 $12110000 <p> <p><b>Pay Type <b> <p> <p>Salaried <p> <p>The above represents BMO Financial Groups pay range and type <p> <p>Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure Salaries for parttime roles will be prorated based on number of hours regularly worked For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position <p> <p>BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans To view more details of our benefits please visit httpsjobsbmocomglobalenTotalRewards <p> <p><b>Were here to help<b> <p> <p>At BMO we are driven by a shared Purpose Boldly Grow the Good in business and life It calls on us to create lasting positive change for our customers our communities and our people By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world <p> <p>As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact We strive to help you make an impact from day one for yourself and our customers Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset <p> <p>To find out more visit us at httpjobsbmocomusen <p> <p>BMO is committed to an inclusive equitable and accessible workplace By learning from each others differences we gain strength through our people and our perspectives BMO is an equal opportunityaffirmative action employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law Accommodations are available on request for candidates taking part in all aspects of the selection process To request accommodation please contact your recruiter <p> <p>Note to Recruiters BMO does not accept unsolicited resumes from any source other than directly from a candidate Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes<p>
Enterprise Account Executive (Wisconsin - Corporate)
Company: Verkada Inc
Location: Madison, WI
Posted Mar 14, 2024
<div><b><strong>Who We Are<strong><b> <div> <p>Verkada is the largest cloudbased B2B physical security platform company in the world Only Verkada offers six product lines video security cameras access control environmental sensors alarms workplace and intercoms integrated with a single cloudbased software platform<p> <p> <p> <p>Designed with simplicity and scalability in mind Verkada gives organizations the realtime insight to know what could impact the safety and comfort of people throughout their physical environment while empowering them to take immediate action to minimize security risks workplace frustrations and costly inefficiencies<p> <p> <p> <p>Founded in 2016 with more than $460M in funding raised to date Verkada has expanded rapidly with 16 offices across three continents 1700+ fulltime employees and 20000+ customers across 70+ countries<p> <div> <div> <p>We are seeking a hardworking driven individual with superb energy passion and experience driving new business acquisition in the Corporate all NonSLED organizations with 2000 20000 employees market This person will join a growing Corporate Field Sales team and will cover the Wisconsin territory The Enterprise Account Executive will play an integral role in developing the territory and will focus on formulating and executing a sales strategy within an assigned territory resulting in new customer acquisition and revenue growth<p> <p>With Verkadas consistent year over year growth now is the perfect time to join the sales team This is an outstanding career option for an enthusiastic sales professional looking to further their career in a fast paced dynamic environment while also being part of a rapidly growing startup<p> <p>This position reports to the Regional Sales Director Enterprise Central Corporate<p> <p><strong>You Will<strong><p> <ul><li>Dedicate at least 50 of your time to fieldbased sales activities away from the workplace including customer meetings site visits and relationshipbuilding<li> <li>Develop and implement a comprehensive territory plan<li> <li>Manage the entire sales process to ensure delivery against key performance metrics and quota with a strong emphasis on generating net new business sales This includes prospecting and outreach providing product demos and trials and engaging in strategic negotiations with customers and channel partners<li> <li>Meet or exceed individual targets and contribute to the overall team and company success This includes proactively penetrating greenfield accounts and achieving a quarterly quota of at least 23 qualified net new logos<li> <li>Initiate and manage expansion discussions to drive customer retention This includes identifying customers goals and requirements including budgetary constraints and key decision makers<li> <li>Devise a comprehensive customer acquisition strategy and partner with Verkadas channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter<li> <li>Drive business growth and enhance market presence and help enterprise organizations modernize their physical security solutions through a combination of customer engagements marketing campaigns executive briefings industry conferences events and physical security market knowledgeintelligence <li> <li>Gain an indepth and detailed understanding of Verkadas business and products as well as the physical security market to confidently sell to Clevel executives within Enterprise organizations <li> <li>Create effective presentations and proposals create urgency to drive deal closure negotiate pricing and contractual agreements<li> <li>Provide account analysis conduct quarterly business reviews and generate accurate revenue forecasts<li> <ul><p><strong>You Have<strong><p> <ul><li>510+ years quota carrying B2B softwarehardware technology sales with focus on building a greenfield territory and landing new business within an Enterprise organization 3+ years Enterprise sales is highly preferred <li> <li>Proven track record of success in a salesdriven organization selling a highly complex technical solution with the awards and references to prove it <li> <li>Possess a hunter sales mentality with a strong desire to be successful and have a proven track record of prospecting closing new logos and landing major accounts against incumbents <li> <li>Willingness to have a strong field presence multiple days per week Must live in territory amp willingness to travel up to 50 <li> <li>A demonstrable track record of success managing longer complex sales cycles and engaging with all levels from end users to business champions to Clevel executives Experience selling to CIOCTOCISOCFO leaders at Fortune 1000 companies is highly preferred<li> <li>Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus<li> <li>Proven experience running a processdriven sales cycle<li> <li>Relevant software or hardware industry experience in any of the following domains security software physical security or hardware computer networking and how the internet works subscription SaaS or Cloud software is a plus<li> <li>Strong knowledge and execution of MEDDIC is highly preferred <li> <li>Selfmotivated tenacious confident with a willingness to engage in prospecting to maintain individual funnels as expected <li> <li>Intellectually curious High IQ EQ and selfawareness<li> <li>Excellent communication skills verbal and written with peers customers and partners<li> <li>Thrive working in a fast paced dynamic environment with a strong sense of urgency<li> <li>BSBA degree strongly preferred<li> <ul><p><b><strong>US Employee Benefits<strong><b> <p><div> <p>Verkada is committed to investing in the holistic health and wellbeing of all employees and their families Our benefits and perks programs include but are not limited to<p> <ul><li>Healthcare programs that can be tailored to meet the personal health and financial wellbeing needs Premiums are 100 covered for the employee under most plans and 80 for family premiums<li> <li>Nationwide medical vision and dental coverage<li> <li>Health Saving Account HSA and Flexible Spending Account FSA with tax saving options<li> <li>Expanded mental health support<li> <li>Paid parental leave policy amp fertility benefits<li> <li>Time off to relax and recharge through our paid holidays firmwide extended holidays flexible PTO and personal sick time<li> <li>Professional development stipend<li> <li>Wellnessfitness benefits<li> <li>Healthy lunches and dinners provided daily<li> <ul><div> <div> <div> <div> <p><span><strong><span>Pay Disclosure<span><strong><span><p> <p><span>At Verkada we want to attract and retain the best employees and compensate them in a way that appropriately and fairly values their individual contribution to the company With that in mind we carefully consider a number of factors to determine the appropriate starting pay for an employee including their primary work location and an assessment of a candidates skills and experience as well as market demands and internal parity This estimate can vary based on the factors described above so the actual starting annual base salary may be above or below this range This estimate is also just one component of Verkadas total rewards package A Verkada employee may be eligible for additional forms of compensation depending on their role including sales incentives discretionary bonuses andor equity in the company in the form of Restricted Stock Units RSUs<span><p> <div> <p>Estimated Annual Pay Range<p> <p><span>$175000<span><span><span><span>$280000 USD<span><p> <div> <div> <div><b><strong>Verkada Is An Equal Opportunity Employer<strong><b> <p>As an equal opportunity employer Verkada is committed to providing employment opportunities to all individuals All applicants for positions at Verkada will be treated without regard to race color ethnicity religion sex gender gender identity and expression sexual orientation national origin disability age marital status veteran status pregnancy or any other basis prohibited by applicable law<p> <div>
IT GRC - Regulatory Response Specialist II
Company: Northwestern Mutual
Location: Milwaukee, WI
Posted Mar 14, 2024
<p><b><b> At Northwestern Mutual we are strong innovative and growing We invest in our people We care and make a positive difference <b><b><br ><b> At Northwestern Mutual we believe relationships are built on trust <b> That our lives and our work matter These beliefs launched our company nearly 160 years ago Today theyre just a few of the reasons why people choose to build careers at Northwestern Mutual <br ><b> Were strong and growing <b> In a company with such a long and storied history this may be the most exciting and important time to be a part of Northwestern Mutual Were strong innovative and growing <br ><b> We invest in our people <b> We provide opportunities for employees to grow themselves their careers and in turn our business <br ><b> This position is a hybrid position Onsite days will be required M T W for Milwaukee <b> <br ><b> Whats the role <b> <br >As a member of Northwestern Mutuals NM IT regulatory readiness and response team you will play a crucial role in empowering our technology teams to confidently demonstrate compliance with a wide range of existing and emerging IT and cybersecurity regulations In this role you will design and execute programs related to New York Department of Financial Services NYDFS Cybersecurity regulation the National Association of Insurance Commissioners NAIC model data security law and other risk and compliance initiatives Your responsibilities will include cultivating relationships with IT process owners across the Technology function serving as a consultant and advocate for teams adopting new requirements providing executive leaders with support for required attestations and monitoring the regulatory landscape for emerging topics Youll hold yourself to a high standard proactively working to attainimprove pertinent industry knowledge <br ><b> Primary Duties and Responsibilities <b> <br ><p><ul><li> Accountable for executing on large sophisticated and ambiguous IT efforts as part of the second line of defense<li> <li> Executing and evolving programs to meet cybersecurity regulation including NYDFS cybersecurity regulation and Wisconsin Office of the Commissioner of Insurance OCI Insurance Data Security law among others<li> <li> Evaluating proposed IT regulations for applicability to NMs IT environment<li> <li> Developing responses to examinations by regulators including the Security and Exchange Commission SEC and Office of the Comptroller of the Current OCC among others<li> <li> Performing key responsibilities on IT topics related to internal controls over financial reporting ICFR which may include identification of IT risk and controls identification of interface controls or detailing data flow diagrams<li> <li> Accountable for working as part of a team to facilitate the periodic review of access<li> <ul><p> <br ><b> Bring your best What this role needs <b> <br ><p><ul><li> Bachelors degree with an emphasis in MIS Business or related field or related work experience beyond the minimum required<li> <li> 3+ of experience in information systems or systems audit with a proven knowledge in technologies and processes<li> <li> Previous experience with regulatory certifications to regulators such as NYDFS and WIOCI<li> <li> Previous experience with examinations by regulators<li> <li> Previous experience with SarbanesOxley SOX or Model Audit Rule MAR including the ability to assess and implement IT general controls desired<li> <li> Shown flexibility to adjust to changing business needs by effectively handling and prioritizing concurrent assignments<li> <li> Proven ability to independently identify and resolve critical issues through effective problemsolving skills<li> <li> Strong ability to develop and leverage relationships<li> <li> Excellent interpersonal skills passionate about facilitation of meetings<li> <li> Ability to deliver informative wellorganized documentation and ability to effectively communicate in difficult andor sensitive situations<li> <ul><p> <br ><b> Our Benefits <b> <br ><p><ul><li> Tons of room for career growth<li> <li> We offer highly competitive compensation including annual bonus opportunities<li> <li> MedicalDentalVision plans 401k pension program<li> <li> We provide tuition reimbursement PTO and Holiday Pay<li> <li> We provide extensive Professional Training Opportunities<li> <li> We offer an excellent WorkLife Balance<li> <ul><p> <br >LIHybrid <br ><b> Compensation Range <b> <br >Pay Range Start <br >$6356000 <br >Pay Range End <br >$11804000 <br >Northwestern Mutual pays on a geographicspecific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills education training credentials and experience of the candidate the scope complexity as well as the cost of labor in the market and other conditions of employment At Northwestern Mutual it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case Please note that the salary range listed in the posting is the standard pay structure Positions in certain locations such as California may provide an increase on the standard pay structure based on the location Please click here for additional information relating to locationbased pay structures <br ><b><b> Grow your career with a bestinclass company that puts our clients interests at the center of all we do Get started now <b><b><br >We are an equal opportunityaffirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion gender identity or expression sexual orientation national origin disability age or status as a protected veteran or any other characteristic protected by law <br >If you work or would be working in California Colorado New York City Washington or outside of a Corporate location please click here for information pertaining to compensation and benefits <br ><b>FIND YOUR FUTURE<b><br >Were excited about the potential people bring to Northwestern Mutual You can grow your career here while enjoying firstclass perks benefits and commitment to diversity and inclusion <br ><p><ul><li>Flexible work schedules<li> <li>Concierge service<li> <li>Comprehensive benefits<li> <li>Employee resource groups<li> <ul>
Senior UI/UX Designer
Company: ECP
Location: Milwaukee, WI
Posted Mar 14, 2024
<p>ECP is a marketleading SaaS software solution that enables senior living communities to better care for their residents ECP is used in over 6500 communities around the world Were looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products <p> <p>Were looking for an experienced UIUX Designer to join our Product team who is excited to make an impact at a fastgrowing 60person company This role is new to our organization and will be the first UIUX team member hired at ECP We are looking for someone to operate as an experienced individual contributor while helping to establish UIUX best practices in collaboration with our Product and Engineering department heads <p> <p>Ultimately you will make our product more userfriendly and intuitive to attract and retain customers Youll be working on a set of products that weve built in house in various stages within the product lifecycle <p> <p>ECPs headquarters are in Wisconsin but we are open to remote candidates within the US This is a fulltime employment opportunity we are not open to contract or freelance applicants <p> <ul><li>Collaborate with product management and engineering to define and implement innovative solutions for the product direction visuals and experience <li> <li>Gather and evaluate user requirements in collaboration with product managers and engineers<li> <li>Conduct user research build out user personas and usability studies perform analysis of research data to enhance user experience<li> <li>Create wireframes storyboards user journeys process flows and site maps to effectively communicate interaction and design ideas <li> <li>Develop UI mockups and prototypes that clearly illustrate how products and features would look and function including highfidelity mockups<li> <li>Prepare and present design ideas and prototypes to internal teams and key stakeholders <li> <li>Design graphic user interface elements eg buttons icons tabs menus widgets<li> <li>Communicate ideas clearly with the product management team and communicate specifications clearly with the development team<li> <li>Find creative ways to solve UX problems eg usability findability <li> <li>Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks <li> <li>Establish and promote design guidelines best practices and standards<li> <li>Keep abreast with competitors and industry trends<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Bachelors degree in relevant field preferred<li> <li>Proven work experience as a UIUX Designer or similar role<li> <li>Knowledgeable about HTML CSS and JS<li> <li>Portfolio of design projects<li> <li>Knowledge of wireframe amp highfidelity mockup tools <li> <li>Familiarity with interaction design and information architecture<li> <li>Uptodate knowledge of design software such as Figma Invision Sketch Zeplin Adobe Illustrator Photoshop etc <li> <li>Team spirit strong communication skills to collaborate with various stakeholders<li> <li>Good timemanagement skills<li> <li>Analytical mind with a business acumen<li> <li>Experience working in an AgileScrum development process<li> <ul>
Consultant, Strategic Consulting
Company: Cielo Talent
Location: Milwaukee, WI
Posted Mar 15, 2024
<p><b>Company Description<b> <p><p>Are you ready to accelerate your career Join Cielo as a Consultant A career at Cielo will give you the opportunity to work with the industrys smartest people and to take ownership of your success <p> <p>Cielo is a brand that reflects our big idea that talent is rising and with it our opportunity to rise above We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition<p> <p>Cielo is the worlds leading strategic Recruitment Process Outsourcing RPO partner The industry has verified Cielos reputation for executing innovative solutions that provide business impact through numerous awards and recognitions including its annual leadership position on the HRO Today RPO Bakers Dozen listing Peak Matrix Leader placement by Everest Group and Industry Leader designation by Nelson Hall <p> <p>Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race color religion sex national origin disability age genetic information or any other status protected by state or local law for an individual who falls within the jurisdiction of such law Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at +1 877 797 3379 or at talentacquisitioncielotalentcom<p> <p><b>Job Description<b> <p><p>The Consultant is responsible for delivering quality consulting project management and support services to achieve a high level of customer satisfaction as an individual contributor or a team member <p> <p>Duties and Responsibilities<p> <p>Service Delivery Expertise<p> <p> Provide strategic consulting on cloudbased talent acquisition technology solutions<p> <p> Follow delivery methodologies appropriate to the project and the consultants role and promote industry best practices Deliver high quality execution and completion rates on all client engagements<p> <p> Develop andor implement effective change management strategies including communications testing and training programs<p> <p> Demonstrate the highest level of ethical behavior and personal integrity<p> <p> Engage in positive and proactive communication with peers and colleagues building effective relationships within and across the business<p> <p> Apply talent acquisition strategies and concepts in organizations with diverse needs Functional ConsultingBusiness Analyst Expertise<p> <p> Provide functional process and design support to understand the current and desired future state of people processes and technology<p> <p> Gather feedback to accurately assess the business requirements pain points and gaps facilitating best practice recommendations Market Expertise<p> <p> Strive to be versatile effective and continually deepen skill sets in recruitment practices related to people process and technology<p> <p> Promote company at professional business organizationsconferences and seminars Cultural Expertise<p> <p> Contribute to and support a positive team environment<p> <p> Provide and accept feedback while looking for opportunities to help others<p> <p> Contribute to broader business goals by attending participating and collaborating in all relevant company meetings and initiatives to enable continuing development and understanding of the market landscape <p> <p><b>Qualifications<b> <p><p>Education<p> <p> Bachelors degree strongly preferred High School Diploma or equivalent required<p> <p>Experience<p> <p> Must have experience supporting full life cycle of projectprogram execution following established project management methodology<p> <p> Demonstrate thorough knowledge of talent acquisition platforms tools products and other complimentary technologies to support these platforms<p> <p> A minimum of 2 years experience supporting client facing talent acquisition implementations with progressive responsibility<p> <p>23 years of project management experience <p> <p>23 years of consulting experience<p> <p> A minimum of 3 years of experience implementing optimizing and supporting endtoend talent acquisition functions and systems ATS CRM around prospect engagementsourcing recruitment marketing talent acquisition analytics with indepth experience in at least 2 functions<p> <p> Demonstrated ability supporting the successful implementation of technology solutions for talent acquisition processes<p> <p> Experience with development and implementation of change management communications testing and training collateral<p> <p>FunctionalTechnical Knowledge Skills and Abilities Required<p> <p> Experience with one or more of the following systems is desires iCIMS Taleo Jobvite CornerstoneOnDemand Workday Recruiting Phenom People Greenhouse Lever SuccessFactors Recruiting Beamery and SmashFly Avature and Smart Recruiters <p> <p> Deep understanding of best practices relating to organizational design resource productivity metrics and reporting technology recruitment programs and policies and process optimization<p> <p> Proficient in Word Excel PowerPoint Outlook Smartsheet and other related software <p> <p><b>Additional Information<b> <p><p>The anticipated starting salary range for individuals in this position is of $94000 $120000 dependent upon experience geography and industry knowledge <br >This position is eligible for an annual bonus based on the achievement of defined goals and benefits including<br > Various medical plans based on coverage needed including medical dental and vision<br > STD LTD and HSA<br > Holiday pay<br > Flex Paid Time Off PTO model<br > 401K with a match of 50 up to the first 4<br > Volunteer Time Off VTO<p> <p>This is a remote role for candidates in the US only <p> <p>Language requirements English<p> <p>All your information will be kept confidential according to EEO guidelines<p>
Data Platform Product Manager
Company: Northwestern Mutual
Location: Milwaukee, WI
Posted Mar 14, 2024
<p><b><b> At Northwestern Mutual we are strong innovative and growing We invest in our people We care and make a positive difference <b><b><br ><b> Summary <b> <br >Build the tools and experiences that empower our advisors and help our clients achieve those dreams Work with a talented team of engineers designers data scientists and financial experts to define product vision strategy and deliver experiences to enable clients to achieve financial security <br ><b> Primary Duties amp Responsibilities <b> <br ><p><ul><li> Set Product Vision Responsible for product vision and appropriate positioning with key stakeholders across the organization <li> <li> Develop Roadmap Foster the development acceptance and communication of roadmap <li> <li> Define and track KPIs for measure of success <li> <li> Gather Requirements Participate in cross functional work to solicit key requirements relative to the accountable product <li> <li> Define the product Responsible for multiple low to medium complexity products and product features from start to finish <li> <li> Stakeholdering Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain <li> <li> Design Partnership Partner with design to ensure cohesive future state user visions and experiences that are aligned with a quarterly vision with an understanding of the total design process <li> <li> Author User Stories Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively <li> <li> Data amp Customer Research Inform product decisions with both qualitative and quantitative data on behavior and experimentation <li> <li> Feature Prioritization Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or ROI <li> <li> Facilitate ceremonies Facilitate the daily Scrums Sprint Planning Meetings and Sprint Reviews and Retrospectives <li> <ul><p> <br ><b> Qualifications <b> <br ><p><ul><li> Bachelors degree <li> <li> 45 Years of prior experience with at least 4 working in a Product Management Role with agile team experience <li> <li> Knowledge Preferred formal business analyst engineering or testing experience knowledge of the financial services industry familiar with BI tools certification or experience with Product Owner or Scrum Master role <li> <li> Must have demonstrated cross functional work in previous experience along with strong communication skills time management project management skills business acumen and high selfawarenessEQ <li> <li> Demonstrated previous research experience influence skills initial leadership exposure ability to translate product requirements into technical requirements and work in ambiguity and solutioning <li> <li> Solves complex problems take a new perspective on existing solutions exercise judgment based on the analysis of multiple sources of information <li> <ul><p> <br ><b> Compensation Range <b> <br >Pay Range Start <br >Pay Range End <br >Northwestern Mutual pays on a geographicspecific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills education training credentials and experience of the candidate the scope complexity as well as the cost of labor in the market and other conditions of employment At Northwestern Mutual it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case Please note that the salary range listed in the posting is the standard pay structure Positions in certain locations such as California may provide an increase on the standard pay structure based on the location Please click here for additional information relating to locationbased pay structures <br ><b><b> Grow your career with a bestinclass company that puts our clients interests at the center of all we do Get started now <b><b><br >We are an equal opportunityaffirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion gender identity or expression sexual orientation national origin disability age or status as a protected veteran or any other characteristic protected by law <br >If you work or would be working in California Colorado New York City Washington or outside of a Corporate location please click here for information pertaining to compensation and benefits <br ><b>FIND YOUR FUTURE<b><br >Were excited about the potential people bring to Northwestern Mutual You can grow your career here while enjoying firstclass perks benefits and commitment to diversity and inclusion <br ><p><ul><li>Flexible work schedules<li> <li>Concierge service<li> <li>Comprehensive benefits<li> <li>Employee resource groups<li> <ul>
Specialist, Formulary Operations-Remote
Company: Navitus Health Solutions
Location: Madison, WI
Posted Mar 15, 2024
<p><strong>Putting People First in Pharmacy <strong>Navitus was founded as an alternative to traditional pharmacy benefit manager PBM models We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them At Navitus our team members work in an environment that celebrates diversity fosters creativity and encourages growth We welcome new ideas and share a passion for excellent service to our customers and each other <p> <p>We are unable to offer remote work to residents of Alaska Hawaii Maine Mississippi New Hampshire New Mexico North Dakota Rhode Island South Carolina South Dakota West Virginia and Wyoming <p> <p>The <strong>Specialist Formulary Operations<strong> will perform the daily weekly and monthlyperiodic administrative functions necessary to update and maintain the formularies for Navitus clients for all lines of business This includes working with the Formulary Services Supervisors to make all changes to the formulary information accessed by clients as well as day to day formulary maintenance and having advisory input to how this information is presented maintained and reviewed <p> <p>Is this you Find out more below <p> <p><strong>How do I make an impact on my team<strong> <p> <ul><li>Take formulary information from various sources including the Pharmacy and Therapeutics Committee the Formulary Advisory Committee and Clinical Account Executives to coordinate the process of entering the information into the formulary change database and communicating changes to Benefits Systems and Auditing <li> <li>Maintain uptodate formulary documents available through multiple resources including ePocrates web portals and eprescribing <li> <li>Review weekly Medispan Reports for new drugs and drug changes that impact the formulary<li> <li>Collaborate with clinical and client services throughout new client implementations to capture the formulary information needed for plan setup<li> <li>Troubleshoot various formulary setup questions<li> <li>Maintain open lines of communication with other functional areasdepartments<li> <li>Maintain an environment of collaboration and cooperation with coworkers<li> <li>Be an effective ambassador of Navitus vision mission values goals and policies<li> <li>Participate in meetings and committees as requestedassigned<li> <li>Approximate travel required 510<li> <ul><p><strong>What our team expects from you <strong> <p> <ul><li>A minimum of a High School diploma plus knowledge relating to pharmacy practice is required<li> <li>CPhTexperience as a pharmacy technician strongly preferred <li> <li>Previous experience with pharmacy claims software is a definite plus<li> <li>Must have a working knowledge of pharmacy practice including drug names brand vs generic NDC GPI and claims processing background either from managed care or community practice<li> <li>Familiarity with Formulary Prior Authorization Step Therapy and other utilization management tools preferred<li> <li>Strong computer skills Excel Word Outlook<li> <li>Participate in adhere to and support compliance program objectives<li> <li>The ability to consistently interact cooperatively and respectfully with other employees<li> <ul><p><strong>What can you expect from Navitus<strong> <p> <ul><li>HoursLocation MondayFriday 830am500pm CST Madison WI Office or Remote<li> <li>Paid Volunteer Hours<li> <li>Educational Assistance Plan and Professional Membership assistance<li> <li>Referral Bonus Program up to $750<li> <li>Top of the industry benefits for Health Dental and Vision insurance Flexible Spending Account Paid Time Off Nine paid holidays 401K Shortterm and Longterm disability College Savings Plan Paid Parental Leave Adoption Assistance Program and Employee Assistance Program<li> <ul><p><strong>LIRemote<strong> <strong>LIOnsite<strong><p>
Technical Product Owner
Company: Mirus Bio LLC
Location: Madison, WI
Posted Mar 14, 2024
<p><span><span><b><span><span>JOB TITLE <span><span><b><span><span>Technical Product Owner<span><span><br ><b><span><span>DEPARTMENT<span><span><b><span><span> Operations<span><span><br ><b><span><span>FOCUS<span><span><b><span><span> Operations Product Management<span><span><span><span><br ><span><span><b><span><span>LOCATION<span><span><b><span><span> Onsite Madison WI <span><span><span><span><br ><strong>JOB SUMMARY<strong><br ><span><span><span><span>For over 25 years Mirus Bio pioneered the manufacture of transfection reagents and proprietary technologies for nucleic acid delivery applications Despite our extensive experience we pride ourselves on maintaining the spirit of a startup Our dynamic and forwardthinking approach has allowed us to stay agile and adapt to emerging trends Our work is technical and cuttingedge and we promote a culture of that encourages creativity initiative responsibility and respect Our team members are engaged and motivated by the desire to support our customers to practice good science to generate strong results Mirus together with Gamma Biosciences is establishing the future of science and medicine by developing products that enable researchers within the cell and gene therapy space<span><span><span><span><br ><span><span><b><span><span>OUR MISSION<span><span><b><span><span> Empower Discovery Enable Innovation Improve Life<span><span><span><span><br ><span><span><span><span>Mirus Bio is expanding and has an immediate opening for a Technical Product Owner that will use their expertise and technical background to boost the connectivity between our Quality Operations Product Management and Commercial Teams This role will serve as the technical Subject Matter Expert SME for our current and future products and drive technical and operational enhancements for our product portfolio This role interfaces directly with our partner contract manufacturing organizations and test labs to drive efficiencies and oversee external production activities This role works closely with the Director of Strategy Product and Business Development Senior Quality Manager and their teams to influence product line decisions by understanding the customer need knowing the product manufacturing controls and limits and driving quality assurance expectations of our products<span><span><span><span><br ><span><span><span><span>We are currently on the lookout for a handson individual to join our passionate team If you are someone who thrives in a collaborative innovative and fastpaced environment join us in shaping the future of our industry and be a part of a team that continues to redefine possibilities This role works crossfunctionally with all departments within Mirus Bio and is a fulltime onsite position<span><span><span><span><br ><strong>DUTIES amp RESPONSIBILITIES<strong> <p><ul><li><span><span><span><span>Technical SME for our current and future products driving product and portfolio improvements for both internal operations and customer objectives<span><span><span><span><li> <li><span><span><span><span>Own critical internal and customer facing documentation including Product Specifications Product Regulatory Support Packets Customer OperationalSupply ChainQA FAQs Mirus Quality Supplier Survey etc Includes creation maintenance and improvements to this documentation<span><span><span><span><li> <li><span><span><span><span>Lead operational product line management activities during the NPI processes including creation of product specifications product item cards product labels and driving product portfolio consistency<span><span><span><span><li> <li><span><span><span><span>Create connectivity between Quality Operations Product Management Support and Commercial Teams by facilitating internal conversations and decisions regarding our products<span><span><span><span><li> <li><span><span><span><span>Compile information and author comprehensive operational technical reports and presentation materials for use with internal and external stakeholders<span><span><span><span><li> <li><span><span><span><span>Drive efficiencies and oversee production activities at our partner contract manufacturing organizations and test labs including technical review and oversight of production<span><span><span><span><li> <li><span><span><span><span>Project manage and drive product process improvements using Mirus Bios Quality Management System QMS including authoring change controls <span><span><span><span><li> <li><span><span><span><span>Demonstrate behavior outlined within the Mirus Bio Employee Handbook <span><span><span><span><li> <li><span><span><span><span>Perform other duties as assigned by Director of Operations<span><span><span><span><li> <ul><p><strong>REQUIREMENTS<strong><br ><span><span><span><b><span><span><span>Education<span><span><span><b><span><span><span><span><span><span><span><span><span> <p><ul><li><span><span><span><span>Bachelor of Science BS degree in Biology Engineering or related field <span><span><span><span>with commensurate work experience<span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>Professional<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span><span>Minimum of 5 years experience in highly technical roles focused on products and product applications such as technical support field application specialist technology transfer technical writing etc<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>2 years experience in the cell and gene therapy industry andor biosciences tools industry<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Excellent crossfunctional communicator comfortable working with all levels in an organization<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Strong background working in a cGMP environment navigating an ISO certified QMS and supporting quality assurance <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Able to effectively translate technical concepts into userfriendly content suitable for diverse audiences including laboratory scientists researchers sales teams procurement teams and quality assurance teams<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Prefer regulatory andor quality assurance experience<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>PM certification or training through an accredited program is preferred<span><span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>Travel Requirements<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span>Ability to travel independently 5 of the time including overnight travel <span><span><span><span><li> <li><span><span><span><span>Ability to drive a vehicle Must have current and valid US driver license<span><span><span><span><li> <ul><p><br ><span><span><span><span><span><span>This position has a salary range of $80000k to $90000k per year and will be commensurate with experience<span><span><span><span><span><span><br ><strong>OUR CORE VALUES<strong><br ><span><span><span><span><span><span>Mirus Core Values<span><span><span><span><span><span><br > <p><ul><li><span><span><span><span><span><span>Empower<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Passion<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Integrity<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Compassion<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Collaboration<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Innovation <span><span><span><span><span><span><li> <ul><p><br ><span><span><span><span><span><span>Our passion is at the heart of our mission to give our customers and the scientific community the best transfection products methods and applications <span><span><span><span><span><span><br ><span><span><span><span><span><span>Mirus benefits include noncompensation benefits like health care paid time off retirement savings and professional development<span><span><span><span><span><span><br ><span><span><span><span><span><span>Mirus Bio is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws<span><span><span><span><span><span><br ><span><span><span><span><span><span>This applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits and training Mirus Bio makes hiring decisions based solely on qualifications merit and business needs at the time<span><span><span><span><span><span><br ><span><span><span><span><span><span>The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification Management reserves the right to add modify change or rescind work assignments and to make reasonable accommodations as needed To perform this job successfully an individual must be able to perform each essential duty satisfactorily The job requirements for the positions listed above are representative of the knowledge skills andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <span><span><span><span><span><span><br > <p>
Technical Support Representative II
Company: Brady Corporation
Location: Milwaukee, WI
Posted Mar 15, 2024
<p><strong>Job Description<strong> <p> <p><strong>Who we are<strong> <p> <p>Brady makes products that make the world a safer and more productive place We are a global leader in safety identification and compliance solutions for a diverse range of workplaces From the depths of the ocean to outer space from the factory floor to the delivery room were just about everywhere you look Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications powered by our worldclass manufacturing capabilities <p> <p>We have a diverse customer base in industries including electronics telecommunications manufacturing electrical construction healthcare aerospace and more As of July 31 2023 Brady employed approximately 5600 people worldwide Our fiscal 2023 sales were approximately $133 billion Brady stock trades on the New York Stock Exchange under the symbol BRC You can learn more about us at wwwbradycorpcom <p> <p><strong>Why work at Brady<strong> <p> <p>A career at Brady means working for a global company that has thrived for over 100 years and whose innovative spirit drives our future growth <p> <p>Brady offers competitive pay and great benefits supported by a culture that encourages collaboration and innovation We strive to foster an inclusive workplace where diverse talent can learn grow and succeed And with deeply rooted values no matter where you work at Brady youll feel connected to the community through our charitable contributions and opportunities to give back <p> <p>Our headquarters are in Milwaukee Wisconsin but we have more than 70 locations globally giving our employees the opportunity to work with colleagues around the world <p> <p><strong>What we need<strong> <p> <p>Brady is seeking a Technical Support Representative II who will provide support for Bradys full printer product line including portables benchtops and the majority of software functionality excluding advanced specialty systems Escalate cases that are more complex or involve specialty or advanced support to Tier II Job specific training will be provided at intervals agreed upon by supervisor <p> <p>Potential Assigned Support Channels Phone Email Chat <p> <p><strong>What youll be doing<strong> <p> <p><p><ul><li>Provide technical support and training for Bradys customers distributors and international and domestic sales personnel via phone email chat channels<li> <li>Maintain service levels set forth by the Technical Support Supervisor<li> <li>Provides answers to customers by identifying and troubleshooting problems research answers and guide customers through corrective action steps<li> <li>Consistently capture and document product issues and suggestions for product improvements from endusers and distributors to be passed on to the appropriate marketing managers through a CRM system<li> <li>Constantly upgrade skills to keep pace with products within their responsibility with opportunities to grow in the role and potential to advance<li> <li>Contribute to the department and company goals<li> <li>Recognize and protect proprietary and confidential information Help maintain technical integrity and timeliness of the Product Information Database Knowledgebase<li> <li>Put the customer at the center of everything and maintain customer focus<li> <p><p><ul><p><strong>What youll need to be successful <strong> <p> <p><p><ul><li>High school diploma or equivalent college degree preferred but not required<li> <li>13 years of working in a customer service or support function or equivalent jobrelated experience<li> <li>Effective verbal written and listening communication skills with multitasking capabilities on a daily basis<li> <li>Ability to multitask pay attention to details and work under pressure<li> <li>Champions changes in the workplace<li> <li>Team player willing to share job knowledge<li> <li>Ability to be proactive in approach and learn independently<li> <li>Receptive to coaching and constructive feedback Passionate about selfdevelopment<li> <li>Effective time management and prioritization<li> <li>Problem identification and solutions to identify the root cause for sustainable problem solving<li> <li>Build relationships and collaboration with other departments<li> <li>Strong willingness to assist customers<li> <li>Ability to learn new technology quickly with detailed troubleshooting ability for customer solutions<li> <li>Working knowledge of Microsoft operating systems and Office products with other software and hardware skills<li> <p><p><ul><p><strong>Benefits<strong> <p> <p><p><ul><li>Complete insurance coverage starting on first day of employment medical dental vision life<li> <li>401k with company match<li> <li>Tuition reimbursement<li> <li>Bonus opportunity<li> <li>Vacation and Holiday pay<li> <p><p><ul><p>LIOnsite<p>
Optical Design Engineer (Level I/II)
Company: ETC (Electronic Transaction Consultants)
Location: Madison, WI
Posted Mar 15, 2024
<p>ETC the world leader in Theatrical Lighting is seeking an <strong>Optical Design Engineer <strong>to join our team Were open to candidates of all experience levels including seasoned Optical and Photonics Engineers who can share their experience and knowledge as we continue to make cutting edge products for our customers around the globe <p> <p>Strong candidates will have a minimum of a Bachelors degree experience designing opticalphotonic systems and a solid understanding of optical component design tolerances Experience with Zemax TracePro and Solidworks software is a plus <p> <p>In additional to our casual and fun work environment ETC offers fantastic benefits that start on day one of employment an onsite fitness center onsite deli unique break areas and so much more Come join our team and be part of a company that likes to Have Fun and Make Money <p> <p><strong>Representative Responsibilities<strong> Performs assigned project tasks under direct supervision of more seniorlevel engineers Participates in the development effort under the direction of management and more senior team members Makes design modifications or improvements to development projects with supervision Maintains project reference documentation Develops test and verification procedures May be involved in continuing engineering maintenance and manufacturing floor support of existing products Provides task completion time estimates Attends identified training classes Participates as a team member works effectively in a team environment Becomes familiar with tools and applications utilized by department Learns department and corporate policies procedures and plans Define acceptable optical performance parameters for ETCs lighting fixtures Develop procedures to ensure that designed and manufactured fixtures perform to those parameters Assist mechanical engineer with design of optomechanical systems Develop quantifiable beam and image specifications for new light fixtures based on Marketing specification requirements Utilize software design and analysis programs to analyze optical elements and systems that meet these specifications Design and perform experiments to investigate design problems and determine optical element fabrication tolerances Assist in the preparation review and editing of marketing photometric data sheets and technical documents Assist in Communications with suppliers Qualify new optical element suppliers Discuss qualityrelated problems and work with supplier and Quality to resolve them Assist Senior optical design engineer in the development of optical portions of the design specification Develop and conduct and report on photometric testing of ETC amp competitive products to benchmark their performance Compile all photometric testing data and format for insertion into the design specification and publishable photometric data Assist Senior optical design engineer with the optical validation test plan of a project Define methods of qualification of optical system and individual optical components Define methods for verification of performance of the optical system and individual components Perform photometric and optical component validation testing in conjunction with vendors on mockups prototypes and production as required Develop methods of measuring and maintaining acceptable optical component tolerance in production and monitor optical components and system quality in Manufacturing on a regular basis Assist with the design and building of optical component test fixtures for QA and production Provide technical assistance to QA and production on optical components and the use of test fixtures and related equipment Write Work Instructions for quality control of optical system and individual components and train Quality personnel in these Work Instructions Work with suppliers and QA personnel to resolve any optical quality problems Verifies ECRECOs on optical components Assist in the creation and maintenance or production test records Provide training to QA and production personnel on the proper assembly of new products Write and maintain the photometric and optical test procedure documentation for ISO 9001 quality system Maintain a library of photometric and other optical testing literature including standards and references Responsible for the organization and maintenance of the optical test lab and equipment Provides technical assistance to other departments vendors and customers on optic related matters Provide input to improve departmental processes and quality Recommends the purchase of new equipment for departmental improvements Performs other duties as assigned Completes special projects and assignments in a positive and timely manner <p> <p><strong>Minimum Requirements<strong> Bachelors Degree 03 years of jobrelated experience Communication Skills Demonstrates basic writtenverbal skills Has good grasp of grammar and sentence structure for technical writing Listensgives constructive feedback Good group interaction skills Ability to follow directions and project plans CreativityProblem Solving Demonstrates ability to solve problems of limited scope and perform root cause analysis Analyzes data using standard straightforward methods Grasps technical concepts and asks for clarification and direction when needed Technical Expertise Ability to implement designs for welldefined blocks Understands and applies accepted engineering principles and practices Assists with design or modification of a product service or process Experience in the development of optical systems components and test equipment and procedures Good knowledge of illumination optics and beam patterns Good knowledge of optical design principles component specification and tolerances Good knowledge of various optical production methods Good knowledge of the use of light measurement equipment ie light meter color meter CCD camera Good knowledge of the use of electrical test equipment ie voltmeter scope power meter Some knowledge of Prometric photometric testing software desirable Some knowledge of Zemax optical design software desirable Good knowledge of the use of mechanical test equipment ie dial calipers heights gage feeler gage<p>