Health Insurance Jobs in Ann Arbor, MI
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Customer Service Representative
Company: Integra Partners
Location: Detroit, MI
Posted Dec 14, 2023
Sound judgement and critical thinking Must be reliable, highly motivated self-starter, able to multitask and work independently within a fast-paced, team environment. Conduct yourself in a courteous, helpful, and professional manner Ability to work overtime as required Must follow policies regarding attendance and punctuality Maintain a climate of teamwork and collaborative problem solving Add value and positive contributions towards the company and department culture Required Experience At least 1-year previous experience in a customer service role Previous call center and/or healthcare experience preferred Ability to type at least 40 words per minute (WPM) Proficiency using a Microsoft Windows operating system Proficiency using Microsoft Outlook, Word, internet browsers, and web-based applications Proficient verbal and written English communication skills Detail-oriented and accurate in your work Ability to conduct yourself in a courteous, helpful, and professional manner Active listening skills Ability to work assigned schedules and follow policies regarding attendance and punctuality High-speed home internet connection A private workspace within the home free from distractions Ability to handle confidential and protected health information in accordance with company policies and procedures Starting Pay: $16.00/hour Knowledge/Skills/Abilities Able to prioritize, organize with excellent attention to detail and problem-solving skills. You will receive feedback and coaching from our Quality Assurance team to ensure you adhere to company policies and are providing exceptional customer service. You will have regular monthly one-on-one meetings with leaders for mutual feedback and have initiated your personal development plan. You will be able to answer basic inquiries and questions, as well as how to escalate inquiries to other representatives and departments What will you achieve in the first 90 days? You will be able to answer complex questions or know where to get answers or support. You will be contributing your skills and knowledge to meet your department’s metrics and goals. Job Responsibilities and Duties Handle and resolve customer questions and concerns; you’ll answer 50-60 calls per day on average Provide detailed notes and follow-up information in the CRM during each call Research and respond to inquiries using our internal systems, CRM, and other software programs Manage other patient, health plan, or healthcare providers needs and escalate as required Route health plan representatives and providers to appropriate internal resources Maintain a 90% or higher quality assurance score on calls What will you learn in the first 30 days? In your first 30 days you will learn the function of the call center within the company and go through a comprehensive training program You will fully understand your job role and responsibilities, and which tools assist you in your position.
RDS Program Director
Company: AssuredPartners
Location: Detroit, MI
Posted Dec 14, 2023
protocols. Our expertise is broad, and our innovative culture runs deep. Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Bachelor's degree in auditing, management, or information systems a plus. Pet benefits & discounts. Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive. Accretive is passionate about fueling our clients' innovation and growth. Manage new strategic partner initiatives. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members.
Senior Safety Engineer (Onsite)
Company: May Mobility
Location: Ann Arbor, MI
Posted Dec 16, 2023
All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. May Mobility is an equal opportunity employer. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! If you believe that you will need any type of accommodation, please let us know. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Rich retirement benefits, including an immediately vested employer safe harbor match. Understanding of software and hardware development life cycles, integration processes, and test/validation complexity Preferred Qualifications: Master’s degree in Computer Engineering, Electrical Engineering, or similar field 7+ years of experience in Safety Engineering Functional Safety Engineer/Professional/Expert Certification Experience leading teams through buying, creating, or integrating Functional Safety Qualified software packages Proven track record as a Functional Safety Engineer through a complete product lifecycle Tool Qualification Experience Experience with ADAS integration Experience with requirements management and tools (e.g., Polarion, Jama) Experience in the AV space Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Completion of these questions is entirely voluntary. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes.
Service Operations Business Analyst
Company: Integra Partners
Location: Detroit, MI
Posted Dec 13, 2023
Demonstrated experience identifying solutions using standard analysis techniques such as business process and information modeling, root cause analysis, etc. Energetic, motivated with a strong work ethic, eager to take on challenging tasks. Solid understand of and demonstrated experience in using project management tools such as PowerPoint, Excel, Vision/Miro, Power BI, Tableau Strong analytical background in statistics and mathematical optimization, forecasting and simulation. EDUCATION: Bachelor’s degree in math, statistics, data science, computer science, Business Administration or health-related field, with 1 or more years of relevant experience or 5 years relevant experience in in lieu of degree. Familiarity with data extraction and visualization tools, Tableau, Customer Relationship Management, Phone System, Claims & Appeal, and/or other data warehouse analytical tools. Capture, process, analyze, and share data that has been pulled from multiple platforms. EXPERIENCE: 1-year of experience across one or more of the following disciplines: analytics, data warehousing, software engineering Experience in Healthcare domain is highly preferred. Ability to interact with business leadership and make dynamic presentations. Excellent data presentation skills Ability to independently and quickly ramp up on new business and technical concepts.
Senior Data Engineer
Company: Everest
Location: Detroit, MI
Posted Dec 14, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. Collaboration. Leadership. Diversity, Equity and Inclusion. Humility. Execution. Efficiency. Win together. Pursue better. Lead by example.
Service Manager
Company: Light & Wonder
Location: Detroit, MI
Posted Dec 12, 2023
Medical, Dental, and Vision insurance. Company incentives. Challenging work, with award-winning products, in a dynamic, international team. Competitive salary. If you’d like more information, please click on this link: EEO Poster Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. L&W is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. As a result, certain Light & Wonder employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. Professional and personal development. Opportunities to progress within the company. Evacuation, Fire warden and First Aid Training.
Senior Vehicle Release Update Engineer
Company: Mercedes-Benz Research & Development North America, Inc.
Location: Ann Arbor, MI
Posted Dec 16, 2023
Familiar with vehicle troubleshooting, Mercedes-Benz AG diagnostic tools, project management. Please do not forward resumes to our applicant tracking system, MBRDNA employees, or send to any MBRDNA location. Master's degree with emphasis in Computer, Mechatronics or Electrical Engineering. Mercedes-Benz Research and Development North America, Inc. PRIVACY NOTICE FOR CALIFORNIA RESIDENTS https://mbrdna.com/california-employee-privacy-notice/ Automotive Development Knowledge: Good understanding of vehicle development process, system development process, liability and quality requirements, knowledge of automobile technology, vehicle electrical and onboard communication architecture, assembly structure, modules and parts. Ability to test drive vehicles. Here at MBRDNA, you create digital ecosystems around cars, you design a language between humans and machines, you make a car even more intelligent - you make the new reality for cars. Organizational and Leadership Skills: ability to organize people, budget, logistics, data, parts and workshop workflows within MBRDNA, as well as with the customer departments, functional teams, and management in Germany. Knowledge of common measurement and diagnostic tools (CANalyzer, CANape, DTS Monaco, Diagmera) and ability to analyze and interpret test and diagnostic data. We have an open and flexible environment to allow you to push boundaries, join MBRDNA and design your future.
Senior Electrical Engineer (Hybrid)
Company: May Mobility
Location: Ann Arbor, MI
Posted Dec 16, 2023
All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. gate, design, milestones, etc.) Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! If you believe that you will need any type of accommodation, please let us know. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. May Mobility is an equal opportunity employer. Rich retirement benefits, including an immediately vested employer safe harbor match. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. Collaborating with other teams such as: Supply Chain, Functional Safety, Cyber Security, Software, Autonomy, Production, Quality, Test and Validation to ensure the product safety.
Software Integration and Test Engineer
Company: May Mobility
Location: Ann Arbor, MI
Posted Dec 16, 2023
All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. May’s pay ranges are determined by the role, level, and location. CPU performance, memory usage, disk usage, network usage). Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Bachelor's degree in Robotics, Computer Science, Computer Engineering, Electrical Engineering or an applied engineering field. Successful candidate’s starting base pay will be determined based on factors including but not limited to- job-related skills, experience, qualifications, relevant education or training, and market conditions. May Mobility is an equal opportunity employer. A masters or PhD degree in Robotics, Computer Science, Computer Engineering, Electrical Engineering or an applied engineering field. A successful candidate will also be eligible for an annual discretionary bonus, equity compensation, and generous company benefits. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway!
Hard Working Smart Person Needed
Company: Proactive Technology Management
Location: Detroit, MI
Posted Dec 12, 2023
This could include testing, documenting processes, and note taking. Project management experience and a background in IT are a plus, but not required. Requirements We are looking for someone who can quickly understand concepts, communicate with our team, and just gets things done. If you thrive in a fast-paced environment working with various projects and communicating with clients, this could be the right fit for you. Benefits Full Medical Benefits 2 Weeks Paid Vacation Quarterly Bonus and Reviews Full Time Health insurance Dental insurance Vision insurance 401(k) matching They need help writing proposals, documenting processes, guiding projects, and communicating with clients to focus on fixing networks and keeping the hackers at bay. You will be joining our Project Management Office on a team of 6 people. This person would start by supporting our development team in staying on track and prioritizing projects internally, evolving into client and external communications. We need someone who is smart, organized, and communicates. We have a great team of technical people.
Client Executive Manager
Company: Thomson Reuters
Location: Ann Arbor, MI
Posted Dec 17, 2023
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. At Thomson Reuters, we've been doing just that for almost 160 years. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. More information about Thomson Reuters can be found on https://thomsonreuters.com. Builds rapport and relationships with internal and external customers through prompt, courteous, efficient, and professional service.
Bilingual Customer Service Representative
Company: Integra Partners
Location: Detroit, MI
Posted Dec 14, 2023
EDUCATION: High School diploma required EXPERIENCE: · Exceptional communication skills – verbal and written / English and Spanish fluency (verbal and written) is a must · Computer skills – Microsoft Word, Excel and ability to type 45 wpm · Highly detail oriented with an emphasis on accuracy · Maintains an attitude of responsibility, ownership and accountability · High energy and passion · Customer / Client Focused · Have a pleasant telephone personality · Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public · Outstanding organizational and multitasking abilities · Active listener with excellent communication skills · Sound judgement and critical thinking · Passion for your work and the mission of the company · Motivated and able to work independently within a fast paced, team environment · Prior experience in a call center preferred · Healthcare / DME O&P experience preferred · Must follow policies regarding attendance and punctuality · Ability to work overtime as required Answering on average 50 – 60 calls per day. Keeping all email turnaround time to one (1) day or less. Handle and resolving customer questions and/or issues. Routing fax and mail correspondence to appropriate resource. Maintaining a 90% or higher quality assurance score on calls. Routing health plan representatives and providers to appropriate internal resources. Starting Pay: $17.00/hour JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES: The Bilingual Customer Service Representative’s responsibilities include but are not limited to: Managing our Spanish-speaking patient, health plan or healthcare providers needs by telephone or email. To WOW our customers, you are driven by providing a best-in-class client experience for all parties both internally and externally, you take great pride in operating in a client-facing environment and value working cross-functionally to deliver innovative client and member-focused solutions. As the first point of contact for inquiries from our external partners and patients, this role will also be tasked with managing a large volume of important documents that ensure our business runs smoothly.