Health Insurance Jobs in Greater NYC Area
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Enterprise Architect
Company: Papa John's
Location: Greater Boulder Area
Posted Aug 03, 2023
Duties and Responsibilities As a technical thought leader, drive change, increase collaboration, and motivate agile delivery teams to achieve a high level of product performance and qualityLead technology evaluation and adoption efforts (including proof-of-concept, proof-of-technology, and riskiest assumption tests)Directly influence executive leadership with high-quality data and strategic, business-focused interactionsSupport creation of technology standards and reusable componentsVia a hands-on skillset, guide and support engineering teams during all phases of the DevOps lifecycleCreate Domain-Level Architectures (conceptual, logical, physical) and Enterprise-Level ArchitecturesLead cross-functional architecture team to translate requirements for complex and dynamic business needs into specific solution designs, with a highly pragmatic and evolutionary mindsetArticulate design impacts upon people, process, and technology, and clearly measure, score, and defend solution optionsAct as the Product Manager's advocate as an authority on technical capabilities, innovation opportunities, economic or risk tradeoffs, technical debt, and architecture strategiesCreate enterprise architecture roadmaps, promoting solutions that make progress towards a shared vision, leverage common services, and meet Product targetsBring "best in class" to Papa John's - apply enterprise and industry best practices to new business or technology requirements, and advocate for changes in requirements or roadmaps as neededPrescribe appropriate types and levels of architecture review, code review, testing, CI/CD, monitoring, and metrics to ensure the ongoing Digital Health and production support of our platformsDrive creation, adoption and reuse of enterprise technology assets within the Domain's delivery stream; identify opportunities to create new reusable technology assets and promote them for useIdentify and prioritize required Architectural Runway in support of upcoming business capabilities Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. If you want a fulfilling career with a company that's always moving forward, we're the right place. See terms & conditions for site use. Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please click on the following PDF. This includes emerging technology R&D, reference architecture for assigned domains, as well as solution design and verification through deep participation in the data engineering and Product Delivery lifecycle. This is complex and challenging work - but let's face it - it's also pizza! Job Summary The Enterprise Architect will provide technical direction, thought leadership, and hands-on support for a variety of industry-leading digital products and analytical assets, enabling Papa John's to deliver high-quality customer experiences with a test-and-learn, cloud-first, DevOps-driven mindset. She/he accountable for the architectural strategy as well as the overall health of various business-critical applications, with a strong focus on Data and Analytics.
Sr. Operations Manager (2nd Shift)
Company: Sierra Space
Location: Greater Boulder Area
Posted Aug 03, 2023
Sierra Space, a leading designer and manufacturer of advanced spacecraft, satellites, and propulsion systems, is seeking a Sr Operations Manager. The role involves developing strategic goals for operations, overseeing manufacturing functions, and ensuring regulatory compliance. The ideal candidate should have a Bachelor's degree in supply chain or related field, extensive experience in production/manufacturing principles, and supervisory experience. Familiarity with Lean, Six-sigma, and Aerospace industry is preferred. Sierra Space offers a competitive salary, incentive pay, and a comprehensive benefits package.
Customer Care Advocate
Company: Gusto
Location: Greater Denver Area
Posted Aug 03, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.Our cash compensation for this role is $20.20/hr in Denver & most remote locations. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Customer Care Advocate supporting payroll at Gusto, you will guide our customers to payroll solutions, answering queries via phone and email each day. Timezone: PST/MSTHere’s what you’ll do day-to-day:You will provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.You will be able to perform your duties in a fast-paced environment, being able to adapt to change quickly in order to quickly resolve customer issues.You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.You will work in close collaboration with other advocates as well as collaborate across the company in order to influence product development.You will be flexible in order to accommodate annual volume spikes ranging from December through March where we require additional weekend overtime and blackout periods for paid time off in order to provide the best service possible to our customers. You will be able to deliver exemplary customer service using a “search first” mentality. Here’s what we're looking for:You have the ability to work effectively and full-time in PST/MST time zones.6 months - 2 years of work experience in a customer-facing role Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image.Self Starter: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction for a minimum of 24 months.Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.Reliable: Reference checks should reveal no attendance/tardiness patterns. Ethical: The demands of this position are not an excuse to abandon our values, but rather, an opportunity to reveal them to our customers.Great written and verbal communicator: Loves writing and talking about technical concepts to a wide range of audiences and understands the importance of listening to the customer before delivering service.At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution.
Technical RFP Content / Proposal Writer - Cloud Telephony
Company: Eventus Solutions Group
Location: Greater Denver Area
Posted Aug 03, 2023
Eventus is seeking a highly skilled RFP Content / Proposal Writer for a remote, full-time temporary position (6 months with possible extension or full-time employment). The successful candidate will collaborate with cross-functional teams to develop detailed RFP responses, craft persuasive proposals, and ensure compliance with RFP requirements. The role involves technical research, quality assurance, and knowledge management. Qualifications include 7+ years of RFP/proposal writing experience, strong analytical skills, and the ability to convey complex technical concepts clearly. Eventus offers a competitive total rewards program, comprehensive benefits, and a collaborative environment.
Customer Care Advocate
Company: Gusto
Location: Greater Denver Area
Posted Aug 03, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Our customers come from all walks of life and so do we. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Customer Care Advocate supporting payroll at Gusto, you will guide our customers to payroll solutions, answering queries via phone and email each day. Timezone: PST/MSTHere’s what you’ll do day-to-day:You will provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.You will be able to perform your duties in a fast-paced environment, being able to adapt to change quickly in order to quickly resolve customer issues.You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.You will work in close collaboration with other advocates as well as collaborate across the company in order to influence product development.You will be flexible in order to accommodate annual volume spikes ranging from December through March where we require additional weekend overtime and blackout periods for paid time off in order to provide the best service possible to our customers. You will be able to deliver exemplary customer service using a “search first” mentality. Here’s what we're looking for:You have the ability to work effectively and full-time in PST/MST time zones.6 months - 2 years of work experience in a customer-facing role Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image.Self Starter: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction for a minimum of 24 months.Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.Reliable: Reference checks should reveal no attendance/tardiness patterns. Ethical: The demands of this position are not an excuse to abandon our values, but rather, an opportunity to reveal them to our customers.Great written and verbal communicator: Loves writing and talking about technical concepts to a wide range of audiences and understands the importance of listening to the customer before delivering service.At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals.
Channel Communications Manager
Company: RingCentral
Location: Greater Denver Area
Posted Aug 03, 2023
RingCentral is a global leader in cloud-based communications and collaboration software, seeking a dedicated marketing automation whiz to manage email communications to their base of 14,000+ channel partners. The role involves deploying high-converting registration pages, writing engaging subject lines, and collaborating with the team to build memorable programs. The ideal candidate should have experience with Marketo, Adobe Creative Cloud Suite, HTML/CSS, and email marketing best practices.
Technical Writer - Knowledge Management
Company: Eventus Solutions Group
Location: Greater Denver Area
Posted Aug 03, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, EAP, and critical illness insurance. With Eventus you can expect:• Entrepreneurial and collaborative environment• Competitive total rewards program• Comprehensive benefit plans• Professional training opportunities• Engaging and fun culture• Big business ambition with small company values• Opportunity to work with industry leading, talented peersApplicants can expect to make between $90,000 to $100,000 upon hire. Eventus also offers tax saving accounts; HSA and FSA.We are an equal opportunity employer. Eventus offers a 401(k) plan. http://eventusgcom/careers(303) 376-6161 Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description.BenefitsEventus offers a wide range of benefits to full-time employees. As part of the interview process, transactional content writing samples will be requested and a writing test will be conducted.How you'll make an impact:• Create internal and external facing knowledge articles accessible to audiences with mixed levels of experience• Translate complex or poorly-written documents into clear, concise, and comprehensible information• Learn and use client preferred knowledge management authoring tools• Independently follow established style guidelines maintaining contextual accuracy and stylistic consistency• Collaborate within a review and approval workflow that may include both Eventus and client resources• Conduct regular peer reviews with an eye for accuracy, completeness, and formatting• Correct formatting issues caused by HTML markupQualifications for success:• 5 or more years of experience writing transactional knowledge content that focuses on efficient issue resolution• Works efficiently and productively with minimal supervision• Communication skills and a demonstrated ability to deliver high-quality documentation• Reading comprehension and the ability to quickly develop a deep understanding of a variety of business products and services• Experience transforming the layout of a document to increase visual appeal, allow easy scanning and at-a-glance comprehension• Writing style that adapts to various content types including technical documentation, informational descriptions, reference materials, business policy, procedural step-by-step instructions, FAQs, and training guides• Experience using knowledge management collaboration tools such as Oracle, Salesforce, ServiceNow, Remedy, etc.• Experience with HTML markupWhy you'll love it here:With over 300 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies. Short-term and long-term disability coverage is also offered. Eventus employees enjoy PTO of 15 days annually and a generous holiday schedule.Eventus provides basic life and AD&D Insurance with option to purchase additional coverage.
Technical Writer - Knowledge Management
Company: Eventus Solutions Group
Location: Greater Denver Area
Posted Aug 03, 2023
Eventus Solutions Group is seeking a versatile technical writer for a 1-year project-based position. The writer will create internal and external knowledge articles, translate complex documents, and collaborate with the team. Qualifications include 5+ years of transactional content writing experience and proficiency in knowledge management tools. Applicants can expect competitive compensation and benefits.
Senior System Administrator
Company: Applied Research Associates (ARA)
Location: Greater Denver Area
Posted Aug 03, 2023
Together, our offices throughout the U.S. and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software, and simulation, systems analysis, environmental technologies, and testing and measurement. We are also very proud of our Women's Initiative Network (WIN), whose purpose is to motivate, support, and encourage professional career development for women to maximize career and professional accomplishments. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The motto, "Engineering and Science for Fun and Profit" sums up the ARA experience. 41 CFR 60-1.35(c) ARA also prides itself, on having a challenging culture where innovation & experimentation are the norms. Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company. To find out more about what the Intelligence, Surveillance & Reconnaissance Division has to offer, visit our website at: https://www.ara.com/benefits/ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Configuring and managing UNIX and Windows operating systems and installing/loading operating system software, troubleshooting, maintaining the integrity, and configuring network components along with implementing operating systems enhancements to improve reliability and performance. Providing support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Site Reliability Engineer I
Company: Vertafore
Location: Greater Denver Area
Posted Aug 03, 2023
Vertafore is a leading technology company that provides innovative software solutions to advance the insurance industry. The company focuses on customer success, product innovation, and technology partnerships. They are looking for a technologist to ensure high availability and stability of their products.
Robot Test Technician
Company: Scythe Robotics
Location: Greater Boulder Area
Posted Aug 03, 2023
ScytheHumanity is seeking a Test Technician to help develop autonomous outdoor equipment. The role involves daily testing, working with engineers, and identifying issues. The company values collaboration, problem-solving, and a positive impact on the world. However, the text also highlights the need to work in outdoor environments and the potential for long hours.
Consumer Care Representative
Company: King's Hawaiian
Location: Greater LA Area
Posted Aug 04, 2023
Flexibility to work in shifts, including evenings, weekends, and holidays. Proficient in multitasking, prioritizing, and managing time effectively in a fast-paced environment. Adhere to established performance metrics, including response time, resolution time, customer satisfaction ratings, and quality standards. ADDITIONAL QUALIFICATIONS (JOB SKILLS, ABILITIES, KNOWLEDGE) Expert in a customer service or consumer care role. Working knowledge of Zendesk.Working knowledge of Microsoft Word, PowerPoint, and Excel.Expert in prioritizing, multi-task, working independently and effectively collaborate with others.Ability to travel up to 5% of the time.Ability to consistently demonstrate King's values of excellence, dignity, saying it like it is in a way it can be heard; and curiosity, collaboration, critical thinking and emotional intelligence.Compensation: $16.95-$22.93King's Hawaiian is an equal opportunity employer. Facilitating all the mailing to consumers which includes letters, loyalty boxes, coupons, and other miscellaneous items. Document customer interactions, inquiries, and resolutions accurately in Zendesk, ensuring a complete and up-to-date customer history. Identify opportunities for improving customer satisfaction, retention, and loyalty, and communicate these insights to the relevant teams. Proficient in strong problem-solving skills, with the ability to think quickly and creatively to resolve customer issues. Stay updated on industry trends, product knowledge, and customer care best practices to continuously improve your skills and deliver exceptional service.