Highly Motivated Jobs in Chicago, IL
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Sales Development Representative (Remote)
Company: Denim
Location: Chicago, IL
Posted Mar 15, 2024
<p><strong>Sales Development Representative <strong><p> <p><strong>Remote <strong><p> <p><strong>Company<strong><p> <p>At Denim they have made it their mission to advance the supply chain by accelerating the movement of money and data Denim is a techforward freight factoring partner processing over $1 million daily Denim delivers fast access to the working capital freight brokers and fleets need when they need it With Denims proven flexible factoring solutions customers can easily manage their business financing options monetize working capital and automate backoffice operations to build a resilient business<p> <p>A remotefirst company Denim has been named a Best Place To Work by Built In and Fast Company At Denim they depend on the unique approaches of their team members to help us solve complex problems They are committed to increasing diversity across their team and ensuring that Denim is a place where people from all backgrounds can make an impact<p> <p><strong>The Opportunity<strong><p> <p>Denim is looking for a Sales Development Representative to join our rapidly expanding sales organization From building qualified pipeline to developing team wide best practices you will be an integral member to our Sales organization In this role youll be responsible for creating qualified pipeline and working closely with Account Executives to generate revenue Youll get to work alongside an extremely passionate and supportive team but most importantly youll have an opportunity to directly contribute to a fast growing company <p> <p><strong>What Excites You<strong><p> <ul><li><strong>Youre curious <strong>Youre inherently curious about how things work and asking why <li> <li><strong>Youre tenacious <strong>You understand that sales is all about overcoming adversity and objections and are able to compartmentalize rejection and use it as fuel<li> <li><strong>Youre results oriented <strong>You think objectively and are driven by the outcomes you generate<li> <li><strong>You collaborate<strong> Partner with Sales to drive qualified prospective customers to the funnel and engage them with the right messaging <li> <li><strong>Youre coachable <strong>You seek and give feedback and appreciate transparent communication that fosters continuous improvement<li> <ul><p><strong>What Excited Us <strong><p> <ul><li>Excellent written and oral communication organizational and analytical skills<li> <li>Very strong work ethic with confidence to work autonomously<li> <li>Highly motivated to succeed both individually and with a young and fast growing company <li> <li>Proven ability to build positive relationships and influence<li> <li>Previous experience in marketing customer success product management or sales <li> <li>Ideal background in a highgrowth startup FinTech andor B2B SaaS<li> <ul><p><strong>Unbelievable<strong><strong> Benefits and Perks<strong><p> <ul><li>Fully remote work by design<li> <li>Company laptop $1000 home office buildout allowance<li> <li>$50month mobile phone $75month WiFi allowances<li> <li>Unlimited paid time off PTO<li> <li>Generous parental leave policy<li> <li>100 PAID medical dental and vision insurance<li> <li>Short term disability long term disability life insurance<li> <li>401k with potential future employer match<li> <li>$100month wellness allowance<li> <li>$1000year professional development allowance<li> <li>$100year philanthropy match to employee donations<li> <li>Biannual inperson retreats for fun and learning<li> <li>Generous option equity grant opportunities<li> <li>Volunteer days in your local community<li> <ul><p><strong>Compensation Range <strong><p> <p><strong>$100000 OTE<strong><p> <p><strong>$5000000 base + $5000000 variable <strong><p> <p>Denim believes in providing pay transparency to all candidates For annual compensation our pay ranges for all roles are based on geographic location job responsibilities and experience benchmarked against similar stage companies in our industry We share salary ranges on all job postings regardless of desired hiring location Every final offer presented is determined by several components including location as well as candidate experience and skills and could alter from the amounts listed above<p>
Verity™ Channel Manager
Company: GumGum
Location: Chicago, IL
Posted Mar 15, 2024
<div> <p><span>GumGum is a contextualfirst global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention without the use of personal data At GumGum we dont need to know who you are to deliver relevant and engaging ads that align with your active frame of mind We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers publishers and advertisers alike Our blueprint for the future The Mindset Matrix™ combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data <span><p> <p><span>To be a part of this next phase of digital advertising that prioritizes data privacy please visit <span><span>wwwgumgumcomcareers<span><p> <div> <p>GumGum is looking for an experienced passionate Channel Manager to join an exciting and entrepreneurial division within GumGum our Data Division The Verity™ team sits within the Data Division and operates as a smallbutmighty startup within the greater GumGum ecosystem therefore would be the ideal place for someone who thrives in a fastgrowing dynamic environment This is also the first role of its kind within the organization so if you like paving new pathways and building new businesses this is the role for you <p> <p>The <strong>Verity™ Channel Manager<strong> is responsible for owning operational support and revenue growth for Verity™ within our media division This role will partner with our Strategy Sales Account Management and Programmatic teams to provide expertise and bestinclass support specific to our GumGum Verity™ platform Reporting into the Director Verity™ Customer Success the Verity™ Channel Manager ultimately drives deep partnerships both internally and with our clients and they are accountable for the successful planning and execution of Verity™ data across programmatic video amp display campaigns<p> <p>This position will serve as a trusted advisor within GumGums media division and they will be a key support in the engagement success retention and growth of Verity™ customers They are a trusted voice and subject matter expert on activating Verity™ Contextual amp Brand Safety data connecting with every function in the business to drive success for our customers This role understands the realities of our customers businesses and their objectives and innovates on the best way for Verity™ to become an integral and impactful part of our clients businesses<p> <p>Note This position offers the opportunity for remote work or work from home as there isnt a nearby office However GumGum is excited to only consider applicants residing in the local area listed in the job description for business needs including some or all of the following client interaction team interaction timezone etc<p> <p>liremote<p> <p><strong>What Youll Achieve<strong><p> <ul><li>Serve as the Media Sales amp Operations Teams Subject Matter Expert for Verity™ <ul><li>Collaborate effectively with crossfunctional partners Sales Account Managers Programmatic Solutions Managers Operations to drive success for our customers and Verity™ be accountable for processes amp SLAs across all stages of the client lifecycle<li> <li>Provide internal expertise and presale support on programmatic video CTVOLV to our strategy and sales teams<li> <li>Be the trusted advisor and champion of Verity™ both internally and with our customers accountable for advertiser satisfaction retention and growth<li> <li>Advise on Video PMP deals and PreBid activations leveraging Verity™ Contextual Data support key stakeholders customers on strategy set up and targeting best practices<li> <li>Support pods with customer relationship growth and expansion in programmatic video and prebid campaigns work with Account Managers and Sales to identify upsell opportunities and areas for increased value and adoption with Verity™<li> <li>Leverage Verity™ insight tools to support Strategy in building cookieless data strategies drive feedback cycle with Product to shape new reporting features and data visualization<li> <li>Build and own feedback loops with sales amp operations team to synthesize customer feedback and identify key opportunities to influence product strategy and direction<li> <ul><li> <li><strong>Support of Verity™ Platform<strong> <ul><li>Oversee client segment activation amp troubleshooting in DSPs report to the Director Verity™ Customer Success on overall deal volume health amp revenue trends <li> <li>Partner closely with Director Verity™ Customer Success to actively support department initiatives to continue to refine and enhance Verity™ Customer Success at GumGum<li> <li>Support Verity™ team in driving successful rollout of new Verity™ solutions and market launches related to video amp prebid activations partner with Marketing to facilitate trainings crossfunctionally <li> <li>Report to Director Verity™ Customer Success on operational gaps or deal trends that could put revenue at risk identify opportunities for growth initiatives <li> <li>Continuously increase knowledge and understanding of programmatic video and the CTV space serving as a firstline consultant<li> <ul><li> <ul><p><strong>Skills Youll Bring<strong><p> <ul><li>Bachelors Degree or equivalent experience required<li> <li>45 years of experience in Customer Success working closely alongside Strategy Sales andor Buying teams<li> <li>Experience with online advertising and the Programmatic ecosystem<li> <li>Experience with leading meetings and creating presentations Google Slides Powerpoint <li> <li>Strong knowledge and experience in the digital landscape is required specifically in Programmatic advertising<li> <li>Proven track record of successfully owning client relationships and driving retention and growth through strategic support<li> <li>Prior experience working with Programmatic video CTVOTTOLV is required<li> <li>Prior experience working in DSPs or SSPs highly preferred <li> <li>Prior experience working with Cookieless data solutions a plus ideally in the Contextual space<li> <li>Familiarity with Salesforcecom<li> <li>Proactive with ability to selfdirect through multiple concurrent projects<li> <li>High sense of urgency driven with ability to understand and prioritize initiatives<li> <li>Success at building and maintaining relationships and work crossfunctionally with internal and external teams <li> <li>Ability to thrive in a constantly changing fastpaced highly collaborative environment comfortable with navigating in start up environment<li> <li>Ability to build trust quickly navigate difficult conversations comfortably and maintain strong relationships across several different teams<li> <li>Natural evangelist for the product inmarket capturing the hearts and minds of influential decision makers<li> <li>A passion to solve market problems using technology<li> <li>Collaborative and effective communicator<li> <li>Strong attention to detail <li> <li>Comfortable with ambiguity and agility as priorities move rapidly<li> <li>Ability to catch the vision and direction of the product and pragmatically execute to deliver results<li> <li>Integrity and emotional intelligence will need to create relationships and collaborate with a wide range of internal teams always acting with the best interest of the company in mind and handling sensitiveconfidential information<li> <li>Excellent interpersonal skills<li> <ul><p><strong datastringifytype=bold>What We Offer<strong><p> <p>At GumGum competitive base pay is a part of a total rewards package which also includes benefits an emphasis on recognition development and wellness The reasonable estimated base pay range for this role is from<strong datastringifytype=bold><em datastringifytype=italic> $79000 $96000<em><strong><strong datastringifytype=bold><em datastringifytype=italic> annually<em><strong> The actual amount may be higher or lower Individual compensation will vary based on factors including but not limited to relevant qualifications work location and labor market conditions<p> <p>The total rewards package offered also includes an employermatched 401k retirement plan and depending on the role participation in a bonus commission or stock incentive program Your recruiter can share more specifics during the hiring process Learn more about our US benefits amp perks package at gumgumcombenefits<p> <div> <p><span><strong>Awards<strong><span><p> <ul><li><span>Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards<span><li> <li><span><span>2024 Winner of 7 BuiltIn Awards on a national regional and remote scale including Remote Best Places to Work at 25 and Best Midsize Places to Work in Los Angeles CA at 9<span><span><li> <li><span><span>Ad Exchanger Programmatic Power Player 2022 and 2021<span><span><li> <li><span>CTO Hero Award of OTTX 2023<span><li> <li><span><span>Digiday Media Awards Europe finalist 2022 and 2021<span><span><li> <li><span>Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers<span><li> <li><span><span>Gold Award at the IAB Mixx Awards in Belgium in the Best Use of Advertising Technology category <span><span><li> <li><span><span>The Drum Award Digital Advertising Gamechanging Technology for Dominos case study<span><span><li> <ul><p><span><em><span>GumGum is proud to be an equal opportunity employer At GumGum we believe in cultivating an environment where our team members can bring their authentic whole selves to work Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation We are committed to building and delivering a diverse inclusive and equitable workforce that is representative of the world around us where all individuals are treated with respect and dignity and to act swiftly if this value is ever threatened We are constantly striving to be better and we continue to take strategic steps to advance representation Phil Schraeder CEO<span><em><span><p> <p><span><em><span>Learn more about our DEIB programming at gumgumcomdeib<span><em><span><p> <p><span><strong>Follow us on our socials<strong><span><p> <p><span>Instagram gumgum amp dogsofgumgum<span><br ><span>LinkedIn GumGum<span><br ><span>Tweet us gumgum<span><br ><span>Facebook GumGum<span><p> <div>
Business Risk Associate
Company: Avant
Location: Chicago, IL
Posted Mar 15, 2024
<p>Avant is adding to our Business Risk Team in Chicago We are looking for an entrepreneurial selfdriven candidate who is passionate about the function of Risk Management and interested in making a difference This person will be responsible for contributing to our Issues Management program and supporting risk mitigation activities across the enterprise If youre looking for an opportunity to join a great team where you can be yourself deepen your skills and experiences and have the flexibility and access to find new areas of inspiration then consider a career at Avant on the Business Risk Team<br >This position is not considered remote eligible and requires in office attendance at our downtown Chicago office <br ><b>What you do at Avant<b><br ><p><ul><li>Drive Avants Corrective Action program forward by reviewing and reconciling internal and external risk incidentsloss events to ensure that incidents are addressed in a timely manner consistent with incident management response standards<li> <li>Develop close partnerships across lines of business and drive discussions with business stakeholders to ensure that key risks are properly identified managed and mitigated<li> <li>Document and develop frontline controls identify emerging risks and material enterprisewide risk issues<li> <li>Create strong documentation surrounding risk identified in Avant operations and develop frontline controls in partnership with key stakeholders to ensure risk mitigation in the future<li> <li>Support change management for new products business initiatives and strategies and assess impact on the divisions risk profile to ensure a consistent customer focus through Avant operations<li> <li>Contribute to developing a strong risk culture and work with the business to reinforce accountability and transparency across the organization<li> <ul><p><br ><b>Why you are a fit for Avant<b><br ><p><ul><li>Familiarity with operational risk management concepts and practices and ability to deliver insights and recommendations to leadership stakeholders<li> <li>Experience in querying and analyzing large datasets on a regular basis to assess scope and impact<li> <li>A collaborative and crossfunctional skillset with the ability to develop working relationships with business and functional partners<li> <li>Strong collaboration and crossfunctional skill set with the proven ability to develop effective working relationships with business and functional partners to influence decisions<li> <li>Experience with project management and the ability to independently manage multiple priorities while delivering a quality work product<li> <li>A strong moral compass and a commitment to high ethical standards<li> <li>Bachelors degree in Finance Business Administration Accounting or a related field or equivalent years of experience<li> <li>2+ years of work experience in Risk Management Audit Compliance or Project Management capacity<li> <li>2+ years of experience on projects within a complex business environment preferred<li> <li>1+ years of experience with SQL preferred<li> <li>Advanced Microsoft Office skills required<li> <ul><p><br ><b>Check out our Avant Blog<b><br >We believe that a diverse set of backgrounds and experiences helps us create the most innovative solutions for our customers We invite you to apply to our positions even if you do not meet 100 of the qualifications listed in the description If youre passionate about our mission and aligned to our values we hope youll come contribute to our awesome culture<br ><b>Why Avant is the place for you<b><br >At Avant we believe our values make a difference<br >Authenticity We show up to work as our whole selves and make sure others can too<br >Collaboration We can only succeed when we do so as a team<br >ProblemSolving The harder the problem the more satisfying the solution<br >Customer We are all owners of the customer experience<br >Initiative Plan Adapt Get Sht Done<br ><b>We believe that great ideas come from anyone and anywhere that everyone is an owner who drives change and that we have more fun when we work together Were problem solvers who love collaborating with intelligent and highlymotivated people to reshape the face of digital banking Avant offers terrific perks and benefits fun social events with employees who actually like hanging out together and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported<b><br ><b>Some of our benefits include<b><br ><p><ul><li>Choice of great Medical Dental and Vision Insurance Plan options<li> <li>401k Match<li> <li>Unlimited Paid Time Off<li> <li>Flexible Work Environment<li> <li>Generous Paid Parental Leave<li> <li>Lunch Allowance Fooda and Inoffice Snacks<li> <li>WFH Stipends for our Remote Employees<li> <li>Access to LinkedIn Learning for Professional Development<li> <li>No Meeting Wednesdays aka planned time to Get Sht Done<li> <li>Summer Fridays<li> <li>Fun InOffice and Virtual Social Events<li> <li>And who doesnt love the swag<li> <ul><p><br >This position may require you to be fully vaccinated against COVID19 If required youll be asked to provide proof that youre fully vaccinated upon your start date or before working in or visiting our Chicago office Youre considered fully vaccinated two weeks after you receive the second dose of a twodose vaccine series eg Pfizer or Moderna or two weeks after a singledose vaccine eg Johnson amp JohnsonJanssen Failure to provide proof of vaccination may result in termination Subject to applicable law and requests for accommodation<p>
Intermediate Software Engineer (Remote)
Company: Super.com
Location: Chicago, IL
Posted Mar 15, 2024
<p><b>About Supercom<b><p> <p><br ><p> <p>We started Supercom to help maximize livesboth the lives of our customers and the lives of our employees so that everyone can experience all that life has to offer For our employees our promise is that Supercom is more than just a job its an opportunity to unlock ones potential where learning is celebrated and impact is realized <p> <p><br ><p> <p>We are more than a fastpaced highgrowth tech company we care about our people and take career progression seriously This is your career and our aim is to supercharge it through the people the work and the programs that fuel who we are<p> <p><br ><p> <p><b>About this role<b><p> <p><br ><p> <p>As a fullstack engineer you will be a key technical contributor on our fintech teams You will tackle technical challenges the team faces spanning both frontend and backend web development work This will include building features for our fintech products along with the engines and frameworks that power them You will predominantly work with React on the frontend and a combination of Python and Node microservices on the backend Other technologies youll work with include Gitlab AWS Postgres Redis Datadog Amplitude and Snowflake You will report into an Engineering Manager From a Software Engineer you may grow on the IC track into a Senior Software Engineer and from there into a Staff Software Engineer or Engineering Manager<p> <p><b>Responsibilities<b> <p><ul><li>Ship projects endtoend in a fastpaced iterative environment<li> <li>Have the opportunity to very meaningfully propel the business forward and experience the impact of your work on the companys business metrics and user experience<li> <li>Own features services caches and databases including deployment monitoring debugging and testing<li> <li>Participate in crossfunctional team projects work with external stakeholders and help shape the roadmap for future team projects<li> <li>Be datadriven and close to the customer conducting experiments for nearly everything you launch<li> <ul><p><b>About You<b> <p><ul><li>Were looking for highlymotivated self starters who share our excitement for growth and impact<li> <li>Willing and able to work with both backend and frontend parts of the stack though the proportion of time spent doing each will be influenced by the candidates interests<li> <li>Interested in building products in a startup environment moving quickly being datadriven wearing multiple hats continuously learning<li> <li>Strong communicator and able to thrive on an agile team contributing to standups sprint ceremonies and quarterly project planning and working with various internal and external stakeholders<li> <li>Highly motivated have a strong sense of ownership and are able to drive projects endtoend<li> <ul><p><b>Preferred Experience<b> <p><ul><li>2+ years professional working experience in software development including 1+ years of Python or Node on the backend and 1+ years working with a modern frontend JS framework ex React Vue Angular<li> <li>Experience working with web services modern web technologies<li> <ul><p><b>Nice To Have<b> <p><ul><li>Working experience across a breadth of our infrastructure languages and stacks React Python Node Gitlab AWS Docker Postgres Redis Datadog Amplitude and Snowflake<li> <li>SQL analytics knowhow and experienced with devops concepts<li> <li>Experience in a startup environment<li> <li>Worked closely with business stakeholders<li> <li>Experience writing endtoendbrowser based tests<li> <ul><p> <p><p><span>This position is currently on hold however we are still accepting applications Thank you for your patience as we try to get back to you as soon as we can <span><p> <p><br ><p> <p><b>We Believe in Equal Opportunity<b><span> <span><p> <p><br ><p> <p>We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p><br ><p> <p>Accommodations are available on request for candidates taking part in all aspects of the selection process If needed please notify our Talent Acquisition Partner<p> <p><p>
Operations Coordinator
Company: Five to Nine
Location: Chicago, IL
Posted Mar 14, 2024
<p><b>Company Description<b> <p><p>Five to Nine is an awardwinning VCbacked startup looking to hire an<strong> Operations Coordinator <strong>who wants to help scale a product that is influencing the future of work <p> <p>Weve been featured in Vice Business Insider Yahoo Finance Marketwatch and others<p> <p><strong>WHO WE ARE <strong>Our B2B SaaS software helps companies manage and measure the impact of their employee engagement event programs Think of us as SurveyMonkey meets Eventbrite <strong>Were remote scaling quickly and were funded by Google and Slack<strong><p> <p><br ><strong>WHO OUR CLIENTS ARE <strong>Our clients include program leaders eg ERGs office managers workplace teams at the top global tech companies<p> <p><b>Job Description<b> <p><p><strong>WHO YOU ARE <strong>Youre a selfstarter and enjoy taking ownership You can effectively manage tasks projects and problemsolve Youre a dynamic team player who is an effective communicator and enjoys an environment of collaboration <p> <p><strong>YOUR DAYTODAY <strong>As an Operations Coordinator you will own the efficiency of our daily company processes As an ideal candidate youll have a sharp business mind and proven success managing across multiple stakeholders to maximize productivity collaboration and communication Youll display a proven ability to develop and maintain an environment of trust diversity and inclusion as those are key values for us Your ultimate responsibility is to increase our operational efficiency across the board<p> <p><b>Qualifications<b> <p><p><strong>OBJECTIVES OF THIS ROLE<strong><p> <ul><li> <p>Maintain constant communication with management staff and vendors to ensure proper operations of the organization<p> <li> <li> <p>Assist the CEO in top strategic initiatives from sales to people management<p> <li> <li> <p>Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organizations internal capacity<p> <li> <li> <p>Actively pursue strategic and operational objectives<p> <li> <li> <p>Ensure operational activities remain on time and within a defined budget<p> <li> <li> <p>Track staffing requirements helping to hire new employees as needed<p> <li> <li> <p>Oversee accounts payable and accounts receivable departments<p> <li> <li> <p>Manage timely data collection to update operations metrics to achieve productivity targets reduce cost per unit eliminate errors and deliver excellent customer service<p> <li> <li> <p>Partner with crossfunctional support teams in improving the proprietary tools and systems<p> <li> <li> <p>Conduct budget reviews and report cost plans to upper management<p> <li> <ul><p><strong>SKILLS AND QUALIFICATIONS<strong><p> <ul><li> <p>2+ years proven experience in an operations management position<p> <li> <li> <p>Strong budget development and oversight skills<p> <li> <li> <p>Excellent ability to collaborate across multiple teams<p> <li> <li> <p>Highly trained in conflict management and business negotiation processes<p> <li> <li> <p>Knowledge of general business software and aptitude to learn new application<p> <li> <ul><p>If some or most of this sounds like you wed love to hear from you <p> <p>Youll be joining an exceptionally talented and motivated team helping us drive demand for the Five to Nine platform We are creating massive value for our customers and were just getting started<p> <p><b>Additional Information<b> <p><p>All your information will be kept confidential according to EEO guidelines<p>
Executive Support Engineer
Company: DRW
Location: Chicago, IL
Posted Mar 15, 2024
<p><strong>DRW<strong> is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world We value autonomy and the ability to quickly pivot to capture opportunities so we operate using our own capital and trading at our own risk <p> <p>Headquartered in Chicago with offices throughout the US Canada Europe and Asia we trade a variety of asset classes including Fixed Income ETFs Equities FX Commodities and Energy across all major global markets We have also leveraged our expertise and technology to expand into three nontraditional strategies real estate venture capital and cryptoassets <p> <p>We operate with respect curiosity and open minds The people who thrive here share our belief that its not just what we do that mattersits how we do it <strong>DRW<strong> is a place of high expectations integrity innovation and a willingness to challenge consensus <p> <p>We are looking for an <strong>Executive Support Engineer<strong> to join our Support Team A highly motivated selfstarter who is eager to grow within our organization will be a perfect fit<p> <p><strong>What youll do in this role<strong><p> <ul><li>As a Executive Support provider you will provide one on one support for CSuite staff and their executive admins in office over the phone and off site<li> <li>Work with numerous teams to align priorities of executive requests<li> <li>Support technical setups both in office and in residential locations traveling within the United States when necessary<li> <li>Effectively navigate novel support challenges and deadlines while managing expectations<li> <li>Own and improve support framework tailored to each executive<li> <li>Identify develop and maintain automated processes through a variety of shared services<li> <li>Constantly learn and promote new technologies<li> <li>Work collaboratively with teams across the globe<li> <ul><p><strong>What were looking for<strong><p> <ul><li>2+ years of supporting executives and their administrative staff experience or similar<li> <li>3+ years supporting and troubleshooting macOS Windows iOS and AV conferencing equipment<li> <li>Experience researching and implementing prosumer technology for home including but not limited to AV desktops laptops and networking gear<li> <li>Refined written and verbal communication skills with a high degree of business acumen<li> <li>Ability to work well on a team and independently<li> <li>Tenacious self starter who will continue to refine their skills and provide a consistent world class executive experience<li> <ul><p><span><strong>Insert at bottom of every job posting <strong><span><p> <p><strong>For more information about DRWs processing activities and our use of job applicants data please view our Privacy Notice at httpsdrwcomprivacynotice<strong><p> <p><strong>California residents please review the California Privacy Notice for information about certain legal rights at httpsdrwcomcaliforniaprivacynotice<strong><p> <p>LIBL1<p>
Senior Data Scientist
Company: Kin Insurance
Location: Chicago, IL
Posted Mar 15, 2024
<div> <p>The world has changed Why hasnt insurance<p> <p>Kins mission is to reimagine home insurance <strong datastringifytype=bold>For Every New Normal<strong> While other insurers struggle to handle a fastchanging world Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same<p> <p>Kin is proud to be a 4time recipient 20212024 of BuiltIn Chicagos Best Mid Sized Companies to work for and Forbes 2021 2022 amp 2023 Best Startup Employers in North America Simply put our people are what make us great and we need forwardthinking inspired gamechangers like you to join us in our mission<p> <div> <p><strong>So whats the role<strong><p> <p><span>At Kin we are modernizing and simplifying a 100yearold industry through the use of data amp technology The data science team at Kin is a centralized department supporting the rest of the organization including underwriting claims insurance product operations finance and marketing The <span><strong>Senior Data Scientist<strong><span> role will build machine learning and AI models to deliver value to all these business units and more We want to hire someone with a diverse methodological skill set who enjoys digging into data and using it to solve business problems whatever they may be Because we are building the team there is ample opportunity for creative freedom and flexibility<span><p> <p><strong>A day in the life could include <strong><p> <ul><li><span>Development of GLM and treebased models to predict profitability of each insured<span><li> <li><span>Working with data engineering amp business intelligence to develop modeling datasets and contributing to the buildout of these data models<span><li> <li><span>Build ensemble algorithms to predict customer retention amp conversion<span><li> <li><span>Automation of Kins direct mail strategy<span><li> <li><span>Creation of a lifetime value model to prioritize marketing by personproperty and marketing initiative<span><li> <li><span>Researching advanced AI techniques to advance the industry including building a computer vision model and developing state of the art NLP models to interpret documents and assist in claims handling<span><li> <li><span>Ideating Machine Learning use cases with business partners gathering requirements testing feasibility etc<span><li> <ul><p><strong>Ive got the skills but do I have the necessary ones<strong><p> <ul><li><span>Bachelors degree or Masters in Machine Learning Statistics Mathematics Computer Science Economics or a related field<span><li> <li><span>Masters PhD in a technical field preferred<span><li> <li><span>Experience developing GLMs amp treebased models<span><li> <li><span>Experience mentoring and providing technical oversight to ML teams<span><li> <li><span>57+ years working experience developing ML models<span><li> <li><span>Familiarity with tools used to develop and implement predictive models ie Domino Data Labs Sagemaker Docker etc<span><li> <li><span>Experience interfacing with business partners to define data science projects and solutions<span><li> <li><span>Must have experience in applied mathematics or statistics <span><li> <li><span>Experience in programming in Python and understanding of the software development life cycle<span><li> <li><span>Excellent communication skills both oral and written<span><li> <li><span>Familiarity with natural language processing models a plus<span><li> <li><span>Interest or experience in highly regulated and or startup environments<span><li> <li><span>Passion for telling stories with data<span><li> <ul><p><strong>Oh and dont worry weve got you covered <strong><p> <ul><li datastringifyindent=0 datastringifyborder=0>Medical Dental Vision Disability + Life Insurance<li> <li datastringifyindent=0 datastringifyborder=0>Flexible PTO policy<li> <li datastringifyindent=0 datastringifyborder=0>Remote work<li> <li datastringifyindent=0 datastringifyborder=0>Generous equity package<li> <li datastringifyindent=0 datastringifyborder=0>401K w company match<li> <li datastringifyindent=0 datastringifyborder=0>Parental leave<li> <li datastringifyindent=0 datastringifyborder=0>Continuing education + professional development<li> <li datastringifyindent=0 datastringifyborder=0>The excitement of joining a highgrowth Insurtech company and seeing your work make an impact<li> <ul><div><b><strong>About Kin<strong><b> <p><span>In an industry that hasnt budged in more than 100 years our technology transforms the user experience cuts inefficiencies that waste billions of consumer dollars and customizes coverage homeowners want We believe insurance was always meant to be a digital product were making that a reality <span><p> <p><span>Our approach to the industry makes us unique and the people at Kin help us excel Were a team of problem solvers collaborators builders and dreamers who are passionate about creating positive change in the lives of our customers and in our industry Kin is more than just our name its how we treat each other Thats one of the many reasons weve been recognized as a great place to work by Built In Forbes and Fast Company<span><p> <p><br ><b><strong>EEOC Statement<strong><b> <p><p><span>Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer We dont just accept difference we honor it nurture it and celebrate it We dont discriminate based on race religion color national origin gender including pregnancy childbirth or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics<span><p> <p><span>Kin encourages applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities<span><p> <p><br ><p><p><span>LI<span>Remote<span><span><p> <div>
Senior Machine Learning Engineer
Company: SpotHero
Location: Chicago, IL
Posted Mar 15, 2024
<p>SpotHero is seeking a Senior Machine Learning Engineer to join the Data Science squad This squad interacts with data consumers such as Data Engineering Marketing Engineering and Business Analytics to provide data solutions that meet their daytoday needs and long term vision<p> <p>As a Sr Machine Learning Engineer youll apply machine learning to solve classification regression computer vision and natural language problems Youll rely on your engineering background to implement productionready code and pipelines and build out infrastructure that supports fast safe and scalable model development and deployment Being among the inaugural team members youll have the unique opportunity to shape the teams development ethos and devise architectural solutions that foster agility and swift iteration Youll be solving some of the most interesting problems in the business<p> <p><strong datarenderermark=true>Who we are<strong><p> <p>SpotHero is a parking reservation service that helps drivers find and reserve parking at thousands of lots and garages in many major North American cities We are on a mission to bring the parking industry into the future through technology Drivers in the US and Canada use the SpotHero mobile app or website to reserve convenient and affordable parking onthego or in advance Also parking companies rely on us to help them reach new customers while optimizing their business We combine hardwon industry knowledge a large parking demand and supply dataset and solid software engineering to serve both sides of the parking market<p> <p><strong datarenderermark=true>What will you do<strong><p> <ul><li>Deliver AIpowered products and features that create a frictionless experience for our customers and internal stakeholders<li> <li>Conduct thorough exploratory data analysis to glean insights that inform the development of robust models<li> <li>Create the foundation of ML model building through all phases of development including robust production deployment Be rigorous in design and create modularity and microservices when applicable<li> <li>Be a thought leader and challenge conventional ways of thinking throughout the business to understand and identify pain points and improve the status quo through datadriven solutions<li> <li>Obsess over the customer journey and at what points data can make an impact to create a better user experience<li> <ul><p><strong>Who you are <strong><p> <ul><li>You are comfortable working with stakeholders across the business and excel at defining and honing requirements<li> <li>You have success metrics at the forefront of your mind Youre no stranger to productionlevel monitoring and can quickly determine when something is off course You envision what a successful end state should look like before you even begin<li> <li>You are comfortable presenting results to executives and nontechnical stakeholders and you embrace taking a stance and making recommendations<li> <li>You are autonomous and able to work independently but know when to ask questions First and foremost you seek clarity and understanding<li> <li>You prioritize practical solutions that deliver business value over flashy trends<li> <ul><p><strong><strong datarenderermark=true>What you bring<strong><strong><p> <ul><li>Bachelors degree in Data Science Mathematics Statistics Econometrics Economics Operations Research Computer Science or related field with 6+ years of professional experience in data sciencemachine learning<li> <li>Must have experience with AWS services lambda s3 sagemaker redshift cloudwatch or equivalent experience in GCP<li> <li>Must be able to write effective SQL queries<li> <li>Must have Python experience writing productionlevel code testing CICD and docker bonus kubernetes<li> <li>Proven track record of designing delivering and productionalizing AIdriven business solutions and products<li> <li>Experience using Airflow or similar technologies to develop data pipelines<li> <ul><p><br ><br ><p><p datarendererstartpos=4830><strong datarenderermark=true>Technology we use<strong><p> <ul dataindentlevel=1><li> <p datarendererstartpos=4852><em datarenderermark=true>Our Android Stack is<em> Kotlin and XML standard for Android apps using MVI architecture still working on refactoring old views our database layer is built in Realm Bitrise for CICD We also make heavy use of Dagger RxJava Espresso testing Network stack uses Retrofit<p> <li> <li> <p datarendererstartpos=5133><em datarenderermark=true>Our iOS Stack is<strong datarenderermark=true> <strong><em>Swift using MVC architecture CoreData for Local Storage XCUI for UI Testing XCTest for Unit testing SPM for Package Management Fastlane for app automation and build scripts Bitrise for CICD and Sentry for crash reporting<p> <li> <li> <p datarendererstartpos=5384><em datarenderermark=true>Our Back End Stack is<em> Monolith using DjangoPythonPostgreSQL We are moving our Monolith to a Modular Monolith using Domain Driven Design When relevant we extract specific domains to Services currently using Java Kotlin and Go We also use Docker deploy our apps via Kubernetes We use Kafka for asynchronous and gRPC for synchronous servicetoservice communication Our Integrations are on a Net CORE moving to Kotlin<p> <li> <li> <p datarendererstartpos=5818><em datarenderermark=true>Our Front End Stack is<em> ReactRedux Sass JestReact Testing LibraryCypress and Webpack We maintain a private npm repository with shareable UI components utility functions BabelESLintPrettier configurations and custom tasks<p> <li> <li> <p datarendererstartpos=6054><em datarenderermark=true>Our Data Stack is<em> Our Monolith Database is Postgres and Redis for caching We also use Redshift as our data warehouse and S3 as our data lake The data lake is queried using Trino We use Apache Airflow Python and Apache Spark for ETL For streaming data we use Apache Kafka managed by a vendor and use Kafka Connect Kafka Streams and Spark Streaming for stream processing All machine learning work is done in Python using the PyData ecosystem Our analysts use Looker for internalfacing business intelligence reports and Amazon Quicksight for externalfacing data visualizations<p> <li> <li> <p datarendererstartpos=6648><em datarenderermark=true>Our Dev Tools Stack is<em> AWS+Kubernetes for hosting Terraform + Helm Charts for IaaSDeployment ConcourseCI for CICD PrometheusAlertmanagerVictorOps for team alerting Were starting to work on multiregion available services<p> <li> <ul><p datarendererstartpos=6883><strong datarenderermark=true>What we are offering<strong><p> <ul dataindentlevel=1><li> <p datarendererstartpos=6908>Excellent benefits <p> <ul dataindentlevel=2><li> <p datarendererstartpos=6933>In the US we cover up to 90 of Medical Premiums 50 of Dental amp Vision Premiums company sponsored Life Insurance 401K and generous parental leave <p> <li> <li> <p datarendererstartpos=7093>In Canada we offer Medical prescription drug and paramedical coverage Dental Vision Life Insurance STD and LTD<p> <li> <ul><li> <li> <p datarendererstartpos=7215>Flexible PTO policy and great worklife balance We value and support each individual team member<p> <li> <li> <p datarendererstartpos=7318>Annual parking stipend we help people park<p> <li> <li> <p datarendererstartpos=7367>The opportunity to collaborate with fun innovative and passionate people in a casual yet highly productive atmosphere<p> <li> <li> <p datarendererstartpos=7492>A workplace recognized as the <u datarenderermark=true>Best Consumer Web Company<u> by Built in Chicago <u datarenderermark=true>Top Company Culture<u> by Entrepreneur a <u datarenderermark=true>Top Workplace<u> by Chicago Tribune and one of <u datarenderermark=true>Chicagos Best Places to Work for Women Under 35<u> by Crains Chicago Business <p> <li> <ul><p datarendererstartpos=7735><strong datarenderermark=true>Steps to apply <strong>Please include a resume and any other links which you think might improve our understanding of your abilities eg a GitHub account or LinkedIn profile<p> <p datarendererstartpos=7907>At SpotHero we <strong datarenderermark=true>Respect Fellow Drivers<strong> by providing an inclusive interview experience for everyone including people with disabilities We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process Please let our team know of your need when you apply or as you begin interviewing with our team<p> <p datarendererstartpos=8266>SpotHero is an equal opportunity employer We know that a diverse workforce is the strongest workforce and are committed to building and supporting an inclusive environment for all<p> <p><br ><p>
Senior Accountant
Company: Built In
Location: Chicago, IL
Posted Mar 14, 2024
<p><b><strong>Hello Were Built In<strong><b><b><strong>What Were Up To <strong><b><p> <p>Were building the largest platform for tech professionals globally Monthly millions of professionals visit BuiltIncom from across the world Were the only platform they need to stay ahead of tech trends and news develop their careers and find opportunities at companies they believe in <p> <p>Our 1500 customers include innovative companies of all sizes from exciting startups to companies in the Fortune 500 To attract our audience of skilled professionals they trust us to tell the stories of their cultures and share their job opportunities This helps them hire the industrys most soughtafter professionals locally nationally and remotely ultimately contributing to the industrys ability to innovate a better future<p> <p><strong> <strong><p> <p><strong>What Youll Be a Part Of <strong><p> <p>Working at Built In is the chance to help shape a fastgrowing company Whereas we served eight tech hubs at the start of 2021 we entered 72 new markets across the US by years end Global plans are in flight for 2024 With venture funding of $36 million to date were expanding not just our geographic footprint but our products and technology <p> <p>As we grow into the leading SaaS product for tech recruitment were using the latest technologies to serve customers in new exciting ways and youll contribute to that <p> <p>Youll also be a part of changing the lives of professionals like you ambitious people with a passion for tech and love of learning As a result youll understand the impact of your work in a deeply personal especially meaningful way <p> <p> <b><strong>Were looking for a Senior Accountant<strong><b><p> <p>The<strong> Senior Accountant<strong> will take ownership of monthly close and reporting and bring their expertise to automate and improve current processes This person will be detailoriented selfmotivated and driven by personal success This role is perfect for you if you thrive in a fastpaced environment and want to make your mark on a growing tech company<p> <p><b><strong>What youll do<strong><b><p> <ul><li>Support and participate in the monthly quarterly and annual financial statement close processes including journal entries account reconciliations and analysis of subledger and general ledger accounts<li> <li>Manage full cycle accounts payable process<li> <li>Manage full cycle invoicing collections and accounts receivable processes<li> <li>Prepare and maintain schedules for assets related to costs of obtaining and fulfilling a contract including commission accruals and expenses<li> <li>Maintain and improve the use of accounting and commission systems including the implementation of changes and new functionality <li> <li>Support the Controller in identifying and implementing improvements to automate existing processes for increased efficiency and accuracy <li> <li>Assist in preparing monthly reporting package providing insight into business trends and variance analysis to leadership<li> <li>Support the overall business by analyzing company spend and account balances providing accurate and insightful information to support business decisions<li> <li>Assist with the annual external financial audit<li> <li>Perform ad hoc projects and other assigned tasks <li> <ul><p><b><strong>What you need<strong><b><p> <ul><li>Bachelors degree in Accounting or Finance CPA preferred <li> <li>5+ years of progressive accounting experience 2+ years of public accounting experience preferred<li> <li>Indepth knowledge of US GAAP experience with revenue recognition under ASC 606 including contract modifications and costs of obtaining a contract<li> <li>Experience in a SaaS company preferred <li> <li>Strong analytical and problemsolving skills highly detailoriented and resourceful<li> <ul><ul><li>Highly motivated selfdirected and able to work independently<li> <li>Thrives in a demanding startup fastpaced environment<li> <li>NetSuite or other large ERP systems and Salesforce experience required<li> <li>Experience with SPIFF or other commission systems preferred experience with spend management systems preferred <li> <li>International experience andor foreign language skills would be a plus<li> <ul><p><b><strong>What We Value<strong><b><p> <p><span>W<span><span>ere revolutionizing tech recruitment So we<span><span> question everything because the best answers sit just to the right of a question mark Thats our heritage as a disruptive company as a company whose future depends on our capacity to innovate with a sense of drive purpose and urgency If you join Built In you will work from this set of values <span><p> <ul><li><strong>Be Inclusive Always<strong><span> Were committed to a culture where all people are respected have a say and can be their whole selves We will uplift and advocate for one another Always<span><li> <li><strong>Be Unreasonably Passionate <strong><span>Our passion is borderline obsessive and were ok with that No one ever built anything great on a meh We work with outsized passion to fulfill our mission<span><li> <li><strong>Be Humble <strong><span>You dont have all the answers Luckily you dont have to Dont worry about being right Be humble instead <span><li> <li><strong>Stay Curious <strong><span>Curiosity is a springboard to the future It can transform the wisp of an idea into a breakthrough We ask what if We work with wonder Its how we innovate<span><li> <li><strong>Lead with Solutions <strong><span>Question everything But offer solutions as you do Raise issues But propose a few answers For every hole you poke offer a way to patch it up <span><li> <li><strong>Own the Result <strong><span>We have no time for blame or shame When you stumble own it learn from it + get back to business <span><li> <li><strong>Do More <strong><span>Do more than your job description Take initiative Take charge No job is beneath you and no job is too big Be a leader and do more do whatever it takes <span><li> <ul><p><b><strong>Be Inclusive Always<strong><b><p> <p><span>Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory <span><p> <p><span>Built In is an equal employment opportunity employer Qualified candidates are considered for employment without regard to race religion gender gender identity sexual orientation national origin age military or veteran status disability or any other characteristic protected by applicable law<span><p> <p> <em><span>NOTE BUILT IN <span><em><strong><em>NEVER CONTACTS<em><strong><em><span> JOB APPLICANTS VIA TEXT MESSENGER OR OTHER SIMILAR APPLICATIONS BE AWARE OF PHISHING AND SPOOFING SCAMS BOTH VIA TEXT AND EMAIL ONLY RESPOND TO EMAILS FROM <span><em><em><span>BUILTINCOM<span><em><p>
Senior Manager, Transformation Communication - S4 and o9
Company: Mondelēz International
Location: Chicago, IL
Posted Mar 14, 2024
<p><b>Job Description<b><br ><b>Are You Ready to Make It Happen at Mondelēz International<b><br ><b>Join our Mission to Lead the Future of Snacking Make It Matter<b><br >You will lead communications for one of the largest transformations within Mondelēz ensuring successful implementation of new SAP S4HANA and o9 information systems <br >SAP S4Hana and o9 Planning Transformation is a multiyear journey and provides a significant opportunity to transform and optimi z e business capabilities in service of our Vision 2030 Post executive review MDLZ will proceed with a Smart Field approach which means reviewing processes for opportunities to harmoni z e them improve user interfaces creating a digital core of systems that talk to each other and more <br >You will be a core member of the Global Transformation Office providing directions to global and regional team members on communication strategy plan and execution C ollaborating closely with program leadership change management Mondelēz Digital Service s MDS and corporate communication teams <br ><b> How you will contribute <b> <br >You will <br ><p><ul><li> Create visibility and positive coverage for the program and ensure internal and external stakeholders are aware and understanding of the upcoming change <li> <li> Develop a communication strategy for the program and implement effective communication processes<li> <li> As a subject matter expert collaborate with core program leader s to develop strong messaging around the vision and the need for change<li> <li> Provide clear directions to workstreams and regional teams on program communication ways of working<li> <li> Develop program content and enable workstreams and regional teams with guidelines templates and communication work products<li> <li> I dentify and manage communication channels and create opportunities to spotlight the program<li> <li> Monitor execution and effectiveness of communications<li> <li> Collaborate with senior leaders This role will require close collaboration with senior leaders to understand business objectives and develop plans that align with the companys overall goals <li> <li> Monitor and report on progress R esponsible for monitoring and reporting on the progress of transformational initiatives and adjusting as needed to ensure their success <li> <li> Lead and drive global SAP S4Hana transformational communications initiatives and projects of significant complexity <li> <li> Uses data to evaluate opportunities and adapt global strategies where needed eg brand team programs etc into actionable plans to maximize delivery and execution<li> <ul><p><br ><b> What you will bring <b> <br >A desire to lead the future for our company and accelerate you career with experience and knowledge in <br ><p><ul><li> Minimum of 7 years of relevant experience including at least 4 years of strategic communications planning organizational analysis corporate communications or communications projectprogram implementation experience<li> <li> Exceptional strategic planning initiative engagement stakeholder management projectprogram management competence and skill s Global c orporate c ommunications <li> <li> Creating clear and impactful communication content<li> <li> Setting up effective communication processes and governance<li> <li> Directing and coaching team members <li> <li> Partnering with leaders building relationships and influencing for outcomes<li> <li> Working with communication and content creation tools and platforms <li> <li> Demonstrating creativity and flexibility <li> <li> Working experience with different geographies and cultures<li> <li> System implementation exposure highly preferred<li> <ul><p><br ><b> Nice to have <b> <br ><p><ul><li> Experience in ConsumerPackaged Goods industry <li> <ul><p><br ><b> More about this role <b><br ><b> Educ a tion Certifications <b> <br ><p><ul><li> 4year bachelors degree in business administration Project Management Communications or other relevant area<li> <ul><p><br ><b> Travel requirements <b> Yes less than 10 <br ><b> Work schedule <b> Hybrid <br >No Relocation support available<br ><b><b>Business Unit Summary<b><b><br ><b>The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint Here weproduce our wellloved household favorites to provide our consumers with the right snack at the right moment made the right way We have corporate offices sales manufacturing and distribution locations throughout the US to ensure our iconic brandsincluding Oreo and Chips Ahoy cookies Ritz Wheat Thins and Triscuit crackers and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country <b><br >Mondelēz Global LLC is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran status sexual orientation gender identity gender expression genetic information or any other characteristic protected by law Applicants who require accommodation to participate in the job application process may contact 8479435460 for assistance<br ><b><b> Job Type <b><b><br >Regular<br >Communications and Public amp Government Affairs<br >Corporate amp Government Affairs<p>
Sales Development Representative
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Mar 15, 2024
<p>Keeper Security is hiring a hardcharging and driven Sales Development Representative to support and drive new business relationships within our B2B sales division This is a 100 remote position with an opportunity to work a hybrid schedule for candidates based in the Chicago IL metro area<p> <p>Keepers cybersecurity software is trusted by millions of people and thousands of organizations globally Join one of the fastestgrowing cybersecurity companies and be responsible for uncovering and initializing new customer relationships<p> <p>About Keeper<p> <p>Keeper Security is transforming cybersecurity for people and organizations around the world Keepers affordable and easytouse solutions are built on a foundation of zerotrust and zeroknowledge security to protect every user on every device Our nextgeneration privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches reduce help desk costs and ensure compliance Trusted by millions of individuals and thousands of organizations Keeper is the leader for bestinclass password management secrets management privileged access secure remote access and encrypted messaging Learn more at KeeperSecuritycom<p> <p>About the Job<p> <p>The Sales Development Representative will report to the Vice President of Global Revenue Operations This individual is passionate about sales and will be responsible for hunting and qualifying new opportunities with a focus on turning missed leads into meetings and building interest in prospective customers This will be a very collaborative role working closely with our marketing and sales teams <p> <p>Responsibilities <p> <ul><li>Develop new customer relationships through multiple channels of engagement<li> <li>Target new customers through cold outreach and lead generation campaigns via phone calls emails and other avenues<li> <li>Call into organizations to prospect new business opportunities<li> <li>Prepare and execute email campaigns<li> <li>Efficiently manage leads through Salesforce and other sales enablement tools to manage and track lead generation activities prioritize tasks and maintain accurate records of interactions<li> <li>Use additional sales resources to target and identify new business<li> <li>Resurrect missed opportunities re engage and build interest<li> <li>Partner with marketing and sales teams to create outreach strategies<li> <li>Set appointments and product demonstrations<li> <li>Participate in cold callrole play activities and shadow cold calls with colleagues<li> <li>Meet or exceed set KPIs<li> <ul><p><strong>Requirements<strong><p> <ul><li>2+ years of sales or business development experience SaaS experience preferred<li> <li>Strong knowledge of Salesforce CRM and proficiency in using sales automation tools<li> <li>A track record of exceeding KPIs or sales quotas<li> <li>Driven and passionate about sales and garnering new relationships<li> <li>Ability to build crossfunctional relationships influence and collaborate at all organizational levels<li> <li>Outstanding verbal and written communications skills for a global audience<li> <li>Strong business acumen analytical and detail oriented<li> <li>Ability to take initiative highly organized technically proficient and can work in a fast paced environment<li> <ul><p><strong>Benefits<strong><p> <ul><li>Medical Dental amp Vision inclusive of domestic partnerships<li> <li>Employer Paid Life Insurance amp EmployeeSpouseChild Supplemental life<li> <li>Voluntary ShortLong Term Disability Insurance<li> <li>401K RothTraditional<li> <li>A generous PTO plan that celebrates your commitment and seniority including paid BereavementJury Duty etc<li> <ul><p>Keeper Security Inc is an equal opportunity employer and participant in the US Federal EVerify program We celebrate diversity and are committed to creating an inclusive environment for all employees<p> <p>Classification NonExempt<p>
Customer Success Representative
Company: Honeycomb Insurance
Location: Chicago, IL
Posted Mar 15, 2024
<p>Honeycomb is a deeptech digital insurer focusing on multifamily property insurance a $34B market in the US alone Our core value proposition is delivering a differentiated longlasting customer and partner experience Our proprietary Artificial Intelligence technology enables us to do so while generating 4x YoY topline growth and unparalleled profit margins<p> <p>In contrast with the traditional insurance industry which relies primarily on costly manual labor Honeycomb already automated 60 of its underwriting processes achieving significantly better customer experience consistency and scalability and at the same time delivering extremely low and highly consistent loss ratios Honeycomb is expected to cross $100M in annual sales in Q1 2024 while maintaining its strong and highly sustainable growth<br > <p> <p><strong>What Youll Do<strong><p> <ul><li>Serve as a first point of contact by answering inbound calls email inquiries and chat<br >messages in the process establishing and maintaining effective relationships with<br >customers by providing the highest level of service experience<li> <li>Help gather additional information from agents required in obtaining a quote as well as<br >assists in making changes to existing open quotes<li> <li>Work towards resolving agentcustomer service and billing related inquiries and escalate<br >to relevant departments where needed<li> <li>Ensure that account notes are current complete and associated to the applicable<br >assets in the Customer Relationship Management CRM platform<li> <li>Consolidate and escalate product feedback based on customeragent suggestions as<br >well as your own observations<li> <li>Support internal processes such as agency appointments and producer login creations<li> <li>Advise customers agents on technology best practices<li> <li>Assist in other duties as requested<li> <ul><p><strong>Requirements<strong><p> <ul><li>At least 3 years experience in a similar role<li> <li>Adaptable to regular process changes and technology updates<li> <li>Strong typing skills and comfort with cloudbased systems including knowledge of CRM<br >tools and telephony<li> <li>Ability to solve problems analytically<li> <li>Capable of executing range of diverse tasks prioritizing and efficiently managing time<li> <li>Having the ability to meet assessment knowledge checks and application expectations<br >during training<li> <li>Excellent communication skills with the ability to actively listen empathize build trust<br >establish rapport and effectively deescalate customer issues<li> <li>Integrity commitment and drive to deliver a positive differentiated service that improves<br >our customers experience<li> <li>Knowledge of CRM tools such as Hubspot or Salesforce<li> <ul><p><strong>Benefit<strong><p> <ul><li>Health Benefits<li> <li>Employee options grant<li> <li>401K<li> <li>Flexible paid time off<li> <li>Paid national holidays<li> <ul>