Highly Motivated Jobs in Chicago, IL
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Sr. Sales Coordinator
Company: Inspira Financial
Location: Chicago, IL
Posted Mar 14, 2024
<p>Take the next step in your journey at Inspira Financial You will help businesses and individuals thrive today tomorrow and into retirement Become part of a company that is people centric and client obsessed in every interaction a community of forwardthinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity Join us as we strengthen and simplify the health and wealth journey relentlessly pursuing better outcomes for all <strong>We believe in finding the best talent While some roles are based at one of our office locations remote roles can sit in any of the following states AL AZ FL GA IA IL IN MI MN MO NC NE PA SC TN TX UT VA and WV Remote status and role locations are subject to change Relocation is not provided<strong><br >Dont meet every single requirement Here at Inspira Financial we believe there is no perfect candidate and want to encourage applying even if all the requirements listed arent met Our goal is to build an authentic workplace by valuing diversity in our candidates We work to ensure that our team reflects the diversity of the businesses and clients we serve We are always looking to expand our growing team with dynamic and enthusiastic individuals If you enjoy a collaborative fun environment that champions career development Inspira Financial is the place for you We look forward to receiving your application Check out this Inspira Financial video to learn more about our company <br ><strong>HOW YOU WILL SOAR <strong><br >The Sr Sales Coordinatoris responsible for providing support to the Retirement Services Sales team by assisting with tracking inquires working with internal business units to resolve issues conducting research running regional campaigns supplying data from Salesforce and partnering with the team on lead generation The ideal candidate will be highly organized reliable proactive and a strong team player <br ><p><ul><li>Provide support to the team members by identifying opportunities increasing communications and coordinating engagement events reminders and lists <li> <li>Assist with the delivery of lead generation and prospecting support through data mining and extraction of key information <li> <li>Provide daily weekly and monthly reporting as required by management and team members <li> <li>Assist the CRM Program Manager when working directly with Technology to support improve and create reports in Salesforce <li> <li>Assist with requests for proposal RFPs searches and notifications <li> <li>Assist with trend analysis of sales data and proforma projections <li> <li>Work to continually enhance the data consistency data entry user interface capabilities functionality and streamlining of data processes <li> <li>Assist with reviewing presentations proposals and newsletters <li> <li>Support conference activity working closely with Sales and Marketing <li> <li>Collect maintain and perform basic analysis of data using Salesforce and various internet and database search tools <li> <li>Partner with team members on CRM governance <li> <li>Research and analyze information to support sales efforts and integrated marketing automation campaigns <li> <li>Assist with special projects <li> <li>Other duties as assigned <li> <ul><p> <br ><strong>IF YOU HAVE SOME OR ALL OF THE FOLLOWING APPLY <strong><br ><p><ul><li>Bachelors Degree <li> <li>Preferred Majors Business Communications Marketing or related field <li> <li>13 years of experience<li> <li>Adaptable to learn various 3rd party sales support technologies <li> <li>Selfstarter with solid time management skills <li> <li>Able to be proactive while prioritizing and organizing multiple projects <li> <li>Strong interpersonal and verbal and written communication skills <li> <li>Collaborative teaming skills <li> <li>Experience with databasesdata management Salesforce or other CRM tool preferred <li> <ul><p> <br >Inspira Financial provides health wealth retirement and benefits solutions that strengthen and simplify the health and wealth journey With more than 7 million clients representing over $62 billion in assets Inspira works with thousands of employers plan sponsors recordkeepers TPAs and other institutional partners helping the people they care about plan save and invest for a brighter future Inspira relentlessly pursues better outcomes for all with our automatic rollover services health savings accounts emergency savings funds custody services and more Learn more at inspirafinancialcom <br >We have been recognized for our remarkable growth on lists such as Crains Fast 50 and Inc 5000 and for our outstanding workplace culture and benefits with Built Ins 2023 Best Places to Work and Gallaghers 2022 BestInClass Employer awards<br >LIMG1<p>
Product Marketing - 2024 Summer Internship
Company: Motorola Solutions
Location: Chicago, IL
Posted Mar 14, 2024
<p><b><b>Company Overview<b><b><br ><p><p><span>At Motorola Solutions were guided by a shared purpose helping people be their best in the moments that matter and we live up to our purpose every day by solving for safer Because people can only be their best when they not only feel safe but are safe Were solving for safer by building the best possible technologies across every part of our safety and security ecosystem Thats missioncritical communications devices and networks AIpowered video security amp access control and the ability to unite voice video and data in a single command center view Were solving for safer by connecting public safety agencies and enterprises enabling the collaboration thats critical to connect those in need with those who can help The work we do here matters<span><p> <p><b><b><p> <p><b>Department Overview<b>Motorola Solutions has been on the cutting edge of technology for over 90 years Our public safety customers are some of the most demanding people in the world and with good reason They trust their lives to us and we earn that trust daily by providing them with solutions that help them be more efficient more effective and safer in the moments that matter <br >In Global Product Marketing our mission is to bring that story to lifeto show the world what the Motorola Solutions public safety ecosystem can do and make sure that customers understand how our solutions can help them in their mission<br >The Software team within Global Product Marketing advocates for the software that helps our customers manage the entire public safety workflow from incoming 911 calls through case closure<b><br >Job Description<b> <p><p><span>Motorola Solutions offers a comprehensive 12week fulltime paid internship program designed to offer handson experience with real projects for real products that make a real difference You will work collaboratively with a Product Marketing Manager and alongside the larger product marketing team to develop marketing strategy messaging and content<span><p> <p><span>Were looking for a storyteller someone who will clearly and simply communicate the positive outcomes that result from public safety agencies using Motorola Solutions software This is not just about an individual solution but also the collaboration between our solutions to streamline the overall public safety workflow ultimately helping our end users be more safe more effective and more efficient<span><p> <p><span>Product Marketing Intern Responsibilities<span><p> <ul><li> <p><span>Work with your manager to understand the outcomes enabled for users of your products as a function of the features it brings to the workflow<span><p> <li> <li> <p><span>Serve as a resource and subject matter expert on your products and user persona within the global product marketing organization<span><p> <li> <li> <p><span>Depending on the maturity of your solutions specific responsibilities may include<span><p> <ul><li> <p><span>Marketing strategy for new solutions<span><p> <li> <li> <p><span>Solution naming<span><p> <li> <li> <p><span>Creation of core solution messaging including copy guide<span><p> <li> <li> <p><span>Development of marketing assets brochures videos web pages spec sheets etc<span><p> <li> <li> <p><span>Coordination with and guidance for creative agencies or internal graphic designers<span><p> <li> <li> <p><span>Collaborating with other marketing managers to crosspromote the larger value proposition of integrations <span><p> <li> <li> <p><span>Producing training content and tools for internal sales teams<span><p> <li> <li> <p><span>Supporting regional marketing and corporate communications for demand generation campaigns or corporate media engagements<span><p> <li> <li> <p><span>Providing demo or staffing support at trade shows and other customerfacing events<span><p> <li> <ul><li> <ul><p><span>This role will require you to work with people across multiple aspects of the Motorola Solutions marketing organization as well as members of Product Management Software Development Sales and Operations<span><p> <p>Preferred KnowledgeSkills<p> <ul><li> <p><span>Candidates must be pursuing a degree in Marketing or a related field eg Communications Business with a graduation date on or after December of 2024<span><p> <li> <li> <p><span>Familiarity with the Google and Microsoft suite of office applications<span><p> <li> <li> <p><span>Excellent writing and presentation skills<span><p> <li> <li> <p><span>Strong project management and organizational skills able to shift focus and work under short<span><p> <li> <li> <p><span>deadlines<span><p> <li> <li> <p><span>Highly collaborative able to build productive positive working relationships internally and externally<span><p> <li> <li> <p><span>B2B marketing experience or classwork a plus<span><p> <li> <ul><p><b><br >Basic Requirements<b> <p><ul><li> <div> <div> <div> <div> <p><span>Must be currently pursuing a Bachelors or Masters degree with a graduation date on or after December 2024<span><p> <div> <div> <div> <div> <li> <ul><p><b><br >Travel Requirements<b>None<b><br >Relocation Provided<b>None<b><br >Position Type<b>Intern<b><br >Referral Payment Plan<b>No<br ><p><p><p> <p><b>Our <span><span><span><span><span><span><span><span><span><span>US Benefits include<span><span><span><span><span><span><span><span><span><span><b><p> <ul><li>Incentive Bonus Plans<li> <li>Medical Dental <span><span>Vision benefits<span><span><li> <li>401K with Company Match<li> <li>9 Paid Holidays<li> <li><span><span><span><span><span><span><span><span><span><span>Generous Paid Time<span><span><span><span><span><span><span><span><span><span> Off Packages<li> <li>Employee Stock Purchase Plan<li> <li>Paid Parental amp Family Leave<li> <li>and more<li> <ul><p><i><b>EEO Statement<b><i><p> <p><span>Motorola Solutions is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic <span><p> <p><span>We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team<span><p> <p><span>Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions To request an accommodation please email <span><span>ohrmotorolasolutionscom<span><p>
Privileged Access Management Analyst
Company: Bank of America
Location: Chicago, IL
Posted Mar 14, 2024
<p><b>Job Description<b><br >At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day<br >One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world Were devoted to being a diverse and inclusive workplace for everyone We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical emotional and financial wellbeing<br >Bank of America believes both in the importance of working together and offering flexibility to our employees We use a multifaceted approach for flexibility depending on the various roles in our organization<br >Working at Bank of America will give you a great career with opportunities to learn grow and make an impact along with the power to make a difference Join us<br ><b>Job Description<b><br >This role is primarily responsible for ensuring that relevant Privileged Access Controls are adequately enforced across platforms and applications to comply with IAM Standard This individual will partner with PAM Governance leads to ensure that Privileged Access Controls are appropriately measured reported and governed<br ><b>Responsibilities<b><br ><p><ul><li>Apply industry PAM best practices templates and documentation while also proposing improvements based on practical knowledge<li> <li> Document and convey PAM related requirements to technology partners to buildimplement enhanced PAM solutions that are efficient effective and modern and able to result in material risk reduction in sustainable manner<li> <li>Collaborate with stakeholders to develop PAM requirements that iteratively support long term PAM modernization and transformation covers Process Data and Technology aspects<li> <li>Provide education to team members and technology partners regarding the proposed changes to PAM controls<li> <li>Partners with the policy governance team for socialization and publication of proposed changes to the PAM Standard<li> <li> Takes accountability for addressing PAM risks Proactively identify risk and ways to continuously enhance and improve BACs PAM controls Implement and take decisive actions in finding solutions Drives towards intended outcomes<li> <li> Engage senior management to provide factual transparent and timely reporting on existing and emerging PAM or information security risks<li> <li>Active participation in GIS IAMPAM forums including but not limited to Monthly IAM Stakeholder Forum and Control Owner Forum for standard and Single Process Inventory SPI enhancements<li> <li>Supports audit issues for closure and sustainability<li> <ul><p><br ><b>Required Skills and Qualifications <b><br ><p><ul><li>Good knowledge and understanding of PAMspecific laws rules and regulations within the financial services sector<li> <li> Understanding and interpreting BACs established information security Policy Standards Procedure and Guides and applying this knowledge to related PAM decisions and response Serve as the Subject Matter Experts in advising BAC business and technology counterparts on effective ways to achieve or exceed compliance with applicable Policy Standards Procedures and Guides Familiarity with security standards such as NIST ISOEC FFIEC<li> <li>Possession of CISSP certification would be an advantage<li> <li>Expert level knowledge of privileged access management methodologies and techniques for onprem and Cloud implementation<li> <li>Expert knowledge of PAM related tools which support session proxy vaulting justintime provision integration with service management tool would be an advantage<li> <li>Bachelors Degree or equivalent work experience<li> <li>7 years relevant handson experience in PAM in complex and heterogenous technology environment<li> <li>Deep security knowledge which covers core technology infrastructure network storage servers databases etc identity management and application security practice<li> <li>Deep experience with Linux Windows Cloud scale Identity Access Management Single SignOn Multi Factor Authentication Authorization services or design and architecture of PAM services<li> <li> Experience with CyberArk PowerBroker Hashi andor other PAM solutions <li> <li>Expert level knowledge of authentication platforms such as Active Directory LDAP Kerberos LDAP Radius<li> <li> Deep knowledge on Federation platforms or protocols such as Oauth OpenID SAML WSFed etc<li> <li>Working level experience with IAM platforms such as Ping Identity Active Directory OpenLDAP OpenDJ<li> <li>Experience in consumption of Web Service APIs such as JSON XML<li> <li>Proficient in articulating facts and datadriven plans and to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to PAM standards<li> <li>Strong attention to detail and advanced analytical skills<li> <li>Excellent communication and presentation skills Able to effectively prioritize multiple tasks <li> <li>Hands on experience and involvement in large and complex projects<li> <li>Proven track record in delivering outcomes that result in sustainable risk reductions in PAM<li> <li>Proficient in Microsoft Office suite of products with ability to quickly analyze and synthesize large volumes of data<li> <li>Ability to work independently on initiatives with little oversight Motivated and willing to learn<li> <li>Confident and effective in delivering messages across a wide spectrum of individuals with varying degrees of technical and business understanding<li> <li>Deep knowledge of bank financial practices and policies and ability to adapt to fast changing environment<li> <li>Knowledge of Compliance Certifications such as SOX SOC SOC2<li> <ul><p><br >This job will be open and accepting applications for a minimum of seven days from the date it was posted<br >Enterprise Role Overview<br >This job is responsible for supporting evaluations of cyber security threats and updating defensive capabilities to reduce the banks risk of exposure Key responsibilities include conducting analyses of the threat environment and threats to the bank including post incident analysis applying a multifaceted situational awareness of cyber security processes to protect against threats and implementing proactive defensive actions for the security continuity and confidentiality of information<br ><b>Shift<b><br >1st shift United States of America<br ><b>Hours Per Week <b><br >40<p>
Sales Representative
Company: Echo Global Logistics
Location: Chicago, IL
Posted Mar 14, 2024
<p>At Echo we foster a culture that promotes continuous learning innovation and personal development Apply today and grow with Echo<br >Our sales team members are energetic collaborative and driven to grow a book of business in a fastpaced dynamic industry Were looking for a passionate selfmotivated client sales representative to join our winning team and help grow Echos book of business In this role youll have no limit to your earning potential with no cap on commissions alongside countless opportunities to learn and grow <br ><b><b>Compensation Plan $5500000 base + uncapped commission eligible starting day one <b><b><br ><b>What will you be responsible for<b><br ><p><ul><li>Grow a book of business through identifying sourcing and developing relationships with prospective clients<li> <li>Manage a high volume of outbound phone calls to sell Echos transportation solutions negotiate rates and service your existing client network<li> <li>Effectively utilize Salesforce and Echos proprietary software to handle daily operational tasks such as client prospecting invoicing and tracking shipments<li> <li>Build relationships with internal departments to ensure Echo is growing with and ahead of industry standards<li> <li>Onboard new and existing carrier accounts onto EchoDrive® Echos web portal and mobile app for carriers<li> <ul><p><br ><b>What are we looking for<b><br ><p><ul><li>Sales experience preferred but not required<li> <li>Strong interpersonal and relationship building skills<li> <li>Outstanding written and verbal communication<li> <li>Exceptional timemanagement and organizational skills<li> <li>Motivated to reach and exceed sales quotas<li> <li>Ability to cold call with persistent and assertive style<li> <li>Thrives in a fastpaced competitive environment that requires problem solving and decision making<li> <ul><p><br ><b>8Week Paid Training Program<b><br >No experience in the industry No problem At Echo our people are our most valuable asset and it is our mission to give you the tools you need to succeed Members of our sales team will complete classroom training a mentorship program and an inhouse continuous education program<br ><b>Whats in it for you<b><br ><p><ul><li>Competitive base salary and opportunity to earn uncapped commission<li> <li>Exceptional benefits Medical Dental Vision Disability and Life Insurance as well as 401K with company match Pet Insurance and more<li> <li>Opportunities for professional growth and internal advancement<li> <li>A collaborative upbeat and inclusive work environment<li> <li>Worklife balance and flexible work accommodations<li> <li>Lifestyle and wellness perks PTO Commuter Benefits Gym Membership Discounts Subsidized Meals etc<li> <ul><p><br >This job currently operates in a hybrid office environment It also requires occasional travel outside of typical work hours to company events client sites and carrier locations to record video testimonials or take photographs for marketing purposes This role requires the use of a computer telephone and other office equipment as needed to perform duties The noise level in the work environment is typical of that of an office with an open seating floor plan The employee may encounter frequent interruptions throughout the work day The employee is regularly required to sit talk or hear<br ><b>All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin status as a qualified individual with a disability or Vietnam era or other protected veterans<b><br >LIDG1<p>
Sr. Privileged Access Management Analyst
Company: Bank of America
Location: Chicago, IL
Posted Mar 14, 2024
<p><b>Job Description<b><br >At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day<br >One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world Were devoted to being a diverse and inclusive workplace for everyone We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical emotional and financial wellbeing<br >Bank of America believes both in the importance of working together and offering flexibility to our employees We use a multifaceted approach for flexibility depending on the various roles in our organization<br >Working at Bank of America will give you a great career with opportunities to learn grow and make an impact along with the power to make a difference Join us<br ><b>Job Description<b><br >This role is primarily responsible for ensuring that relevant <b>Privileged Access Controls<b> are adequately enforced across platforms and applications to comply with IAM Standard This individual will partner with PAM Governance leads to ensure that Privileged Access Controls are appropriately measured reported and governed In addition you will assess Privileged Access risk when business and technology decisions are made demonstrating risk management mindset and practices to safeguard BACs reputation its clients and assets by driving compliance with applicable laws rules and regulations adhering to BAC Policy and Standards<br ><b>Required Skills and Qualifications <b><br ><p><ul><li>Extensive knowledge and understanding of PAMspecific laws rules and regulations within the financial services sector<li> <li>Understanding and interpreting BACs established information security Policy Standards Procedure and Guides and applying this knowledge to related PAM decisions and response Serve as the Subject Matter Experts in advising BAC business and technology counterparts on effective ways to achieve or exceed compliance with applicable Policy Standards Procedures and Guides<li> <li>Familiarity with security standards such as NIST ISOEC FFIEC<li> <li>Possession of CISSP certification would be an advantage<li> <li>Expert level knowledge of privileged access management methodologies and techniques for onprem and Cloud implementation<li> <li><b>Expert knowledge of PAM related tools which support session proxy vaulting justintime provision integration with service management tool would be an advantage<b><li> <li>Bachelors Degree or equivalent work experience<li> <li> 10 years relevant handson experience in PAM with at least of 5 years of management experience <li> <li>Deep security knowledge which covers core technology infrastructure network storage servers databases etc identity management and application security practice<li> <li>Deep experience with Linux Windows Cloud scale Identity Access Management Single SignOn Multi Factor Authentication Authorization services or design and architecture of PAM services<li> <li>Experience with CyberArk PowerBroker Hashi andor other PAM solutions<li> <li>Expert level knowledge of authentication platforms such as Active Directory LDAP Kerberos LDAP Radius<li> <li>Deep knowledge on Federation platforms or protocols such as Oauth OpenID SAML WSFed etc<li> <li>Working level experience with IAM platforms such as Ping Identity Active Directory OpenLDAP OpenDJ<li> <li>Experience in consumption of Web Service APIs such as JSON XML<li> <li>Hands on experience and proficient with AWS Azure GCP andor Cloud Technologies will be an advantage<li> <li> Proficient in articulating facts and datadriven plans and to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to PAM standards<li> <li>Strong attention to detail and advanced analytical skills<li> <li>Excellent communication and presentation skills<li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks<li> <li>Hands on experience and involvement in large and complex projects<li> <li>Proficient in data management which includes strong data analytical capability with advanced understanding of the collection and management of metadata<li> <li>Efficient in motivating engaging and leveraging other teams and business partners to efficiently deliver business solutions Proven track record of influencing and relationship management skills<li> <li>Proficient in Microsoft Office suite of products with ability to quickly analyze and synthesize large volumes of data<li> <li> Proactive and able to drive direction of work that needs to be completed ability to work independently on initiatives with little oversight Motivated and willing to learn<li> <li> Confident and effective in delivering messages across a wide spectrum of individuals with varying degrees of technical and business understanding<li> <li>Deep knowledge of bank financial practices and policies and ability to adapt to fast changing environment<li> <li>Knowledge of Compliance Certifications such as SOX SOC SOC2<li> <ul><p><br >This job will be open and accepting applications for a minimum of seven days from the date it was posted <br >Enterprise Role Overview<br >This job is responsible for leading evaluations of cyber security threats and enhancing defensive capabilities to reduce the banks risk of exposure Key responsibilities include conducting analyses of the threat environment and threats to the bank including post incident analysis applying a multifaceted situational awareness of cyber security process to protect against threats and implementing proactive defensive actions for the security continuity and confidentiality of information<br ><b>Shift<b><br >1st shift United States of America<br ><b>Hours Per Week <b><br >40<p>
RCM Specialist, Accounts Receivable
Company: Help At Home
Location: Chicago, IL
Posted Mar 14, 2024
<p><br ><p><p><em>Help at Home is the leading national provider of inhome personal care services where our mission is to enable individuals to live with independence and dignity at home Our team supports 66000 clients monthly with the help of 49000 compassionate caregivers across 12 states Were focused on serving people and the communities we are part of<em><p> <p><span><span><strong>Job Summary<strong><span><span><p> <p><span><span>The RCM Specialist AR reports to the RCM Client Access Supervisor This position performs g<span>eneral data entry keying and bookkeeping tasks for the Revenue Cycle Management Department accounts receivable functions that require a high degree of attention to detail and the ability to analyze and resolve routine problems<span><span><span><p> <p><strong><span><span>This is a REMOTE <span><span><strong><span><b>role<b><span><p> <p><b><span><span><em><strong>As a key member of the team<strong><em><span><span><b> <p><ul><li><span><span>You are flexible and can embrace change<span><span><li> <li><span><span>You value <i>progress<i> over perfection<span><span><li> <li><span><span>You care about your work the team youre on and the <i>people we are helping<i><span><span><li> <li><span><span>You make it a priority to get to know the people around you <i>build relationships with your colleagues and business partners<i><span><span><li> <li><span><span>You say what needs to be said while considering how itll affect culture and output<span><span><li> <li><span><span><i>Hold others to a high standard<i><span><span><li> <ul><p><span><span><strong> Essential Duties and Responsibilities<strong><span><span><p> <ul><li><span><span><span>Submits claims to payors in accordance with payor requirements and agency policy<span><span><span><li> <li><span><span><span>Receives notices of claim rejections amp denials<span><span><span><li> <li><span><span><span>Properly track and resolve issues to ensure claim payment<span><span><span><li> <li><span><span><span>Maintains complete and accurate accounts receivable records<span><span><span><li> <li><span><span><span>Performs troubleshooting for billing error codes<span><span><span><li> <li><span><span><span>May work with the payer or branch operational team to identify and resolve issues<span><span><span><li> <li><span><span><span>Maintains accurate billing analysis reports and communicates implications promptly to the appropriate parties<span><span><span><li> <li><span><span><span>Analyzes daily reports from the state and matches the approved payments to the client<span><span><span><li> <li><span><span><span>Alerts the Operations Team and Manager regarding late or missing documents required for billing<span><span><span><li> <li><span><span><span>Assists with the collection of receivables by monitoring accounts receivables resubmitting bills to overdue accounts and alerting Manager regarding seriously overdue accounts<span><span><span><li> <li><span><span><span>Produces reports as needed<span><span><span><li> <li><span><span><span>Performs administrative duties such as sorting scanning filing and emailing records<span><span><span><li> <li><span><span><span>Performs other duties as assigned<span><span><span><li> <ul><p><span><span><strong>Required SkillsAbilities<strong><span><span><br > <p> <ul><li><span><span>Selfmotivated reliable strong attention to detail maintains confidentiality complies with all Company policies and procedures<span><span><li> <li><span><span>Demonstrates excellent communication and customer service skills under duress at a fast pace ability to function as a positive team <span><span><span>member<span><li> <ul><p><span><span><strong>Education and Experience<strong><span><span><p> <ul><li><span><span>High School diploma or GED required<span><span><li> <li><span><span>One 1 to two 2 years experience of revenue cycle management or billing experience in the healthcare field<span><span><li> <li><span><span>Knowledge of MedicaidManaged Care Organization MCO billing practices<span><span><li> <li><span><span>Experience with billing in an Electronic Data Interchange3rd party clearinghouse environment<span><span><li> <li><span><span>Intermediate to advanced computer skills including the use of Microsoft Office applications<span><span><li> <ul>
Strategic Finance Associate
Company: Attain
Location: Chicago, IL
Posted Mar 14, 2024
<p><strong>About Attain<strong><p> <p><strong>Built for consumers and companies alike <strong>In a world driven by data we believe consumers and businesses can coexist Our founders had a vision to empower consumers to leverage their greatest assettheir datain exchange for modern financial services Built with this vision in mind our platform allows consumers to access savings tools earned wages and rewards without cost or hidden fees In exchange they give permission to use their realtime data for research insights and targeted advertising<p> <p>At Attain your contribution will help us build a more equitable and efficient data sharing ecosystemwhether helping consumers access modern financial services or businesses leverage data to achieve better outcomes Youll have the opportunity to work directly with handson leaders and missiondriven individuals everyday<p> <p><strong>About the role<strong><p> <p>The Strategic Finance Associate will support the most important financial and operational projects at the company This position will work with our business leaders across the organization driving financial planning business forecasting and analysis around key initiatives and growth opportunities This position will also be integral to managing relationships with the executive team board members and existing and potential new investors<p> <p>A successful candidate has a strong foundation in crossfunctional project management analytics communication and reporting They can immerse themselves in the data processes and procedures of individual functions in order to create cohesive solutions that bring clarity across all teams The candidate is a selfstarter and always looking for new ways to iterate and improve on processes and can drive projects forward with limited oversight<p> <p><strong>Preferred Qualifications<strong><p> <ul><li>Excellent proficiency in financial modeling and working with large data sets<li> <li>2+ years of professional experience in strategic finance investment banking private equity or management consulting<li> <li>Expert capabilities in Microsoft Excel and PowerPoint<li> <li>Highly organized and comfortable managing highpriority projects<li> <li>Impeccable and concise communication and presentation skills verbal and written<li> <li>Ability to work collaboratively and thrive in a fastpaced highpressure environment<li> <li>Teamwork cooperation and ability to take direction<li> <li>Reliable focused and detailoriented with the ability to consistently meet deadlines<li> <li>Operate with high degree of tact and diplomacy<li> <ul><p><strong>Responsibilities<strong><p> <ul><li>Help build unit economic frameworks to better understand our business model and drive continuous improvement of KPIs <li> <li>Collaborate with business partners to evaluate the ROI of products features and initiatives<li> <li>Break down complex problems into components and generate actionable insights<li> <li>Create analytical framework for the business through different lenses financial operational etc to identify underlying performance trends<li> <li>Work on the companys annual budget and longterm forecast model<li> <li>Collaborate on strategic initiatives related to capital markets new markets to enter budgeting potential MampA activity etc<li> <li>Support capital markets efforts and manage relationships with existing stakeholders<li> <li>Contribute to board materials fundraising materials and other external reporting to advise investors and other key team members on overall company financial health<li> <ul><p><strong><em>Were excited to hear from you <em><strong><p> <p>At Attain we are passionate about finding people to continuously help us grow our organization We encourage you to apply even if your experience doesnt match every detail of the job description If we dont see something that immediately fits we will keep your resume on file for future opportunities<p>
Senior Network Engineer - Low Latency Trading
Company: Hudson River Trading
Location: Chicago, IL
Posted Mar 14, 2024
<p>The Networks team designs builds and maintains all the communications infrastructure that allows our highcapacity lowlatency trading and data research environments to run 247 This network spans over 25 countries and 100 locations We are looking for a Senior Network Engineer with experience designing and managing large environments to fulfill the highperformance and availability requirements of a premiere algorithmic trading firm operating in global financial markets <p> <p>This position requires both project management and deep technical skills Working together with some of the brightest minds in our industry youll be responsible for everything from product selection and design to routing configuration and troubleshooting You will work closely with our Systems and Trading Operations teams as well as others at HRT to build manage and monitor our lowlatency trading network Youll have broad responsibilities with freedom to analyze and solve problems and your solutions will have an immediate impact on our worldwide operations <p> <p>Were looking for someone with a love for technology and an excitement for tackling big picture problems You will work on a wide variety of projects to enhance the performance and capacity of the global trading and research platforms and contribute to both highlevel strategy andt the technical nittygritty of our global network architecture<p> <p><strong>Qualifications<strong><p> <ul><li>BS in Computer Science Electrical Engineering or related IT field<li> <li>510 years of relevant experience preferably in lowlatency and highfrequency trading environments<li> <li>In depth understanding of common layer 2 and layer 3 network protocols and best practices working knowledge of OSPF BGP PIM IGMP<li> <li>Experience managing Arista Cisco and other common networking devices on a daytoday basis<li> <li>Familiarity with lowlatency microwave networks andor optical transmission systems such as Adva Ciena is desirable<li> <li>Experience in designing enterprise networks capacity planning and full lifecycle project management<li> <li>Experience with packet decoding and analysis tools such as tcpdump and Wireshark<li> <li>Excellent oral and written communication skills able to distill complicated issues into clear and concise terms and to create and maintain effective technical documentation<li> <li>Experience with UnixLinux command line utilities and networking stack<li> <li>Excellent troubleshooting skills on a wide range of networking issues including common ethernet LAN problems multicast market data distribution and global WAN<li> <li>Understanding of basic power consumption and cooling issues in a datacenter environment<li> <li>Knowledge of fiber optics technology and cabling standards Ability to sort through specs and make recommendations on appropriate purchases<li> <li>Willingness and ability to solve small technical problems in the field yourself<li> <li>You have excellent collaboration skills and a willingness to admit mistakes<li> <li>Familiarity with firewalls including Cisco Palo Alto Fortinet VPNs and NAT<li> <li>Familiarity with configuration management tools such as Ansible or Salt is desirable<li> <li>Familiarity with Python Prometheus Grafana ELK GitHub is desirable<li> <li>Familiarity with public cloud networks such as AWS GCP Azure is desirable<li> <ul><p><br ><br ><p><div> <p><strong>Culture<strong><p> <p><span datasheetsvalue= river= trading= brings= a= scientific= approach= to= financial= products= we= have= built= one= of= the= world= most= sophisticated= computing= environments= for= research= and= development= our= researchers= are= at= forefront= innovation= in= algorithmic= trading= hrt= come= from= variety= disciplines= mathematics= computer= science= physics= engineering= media= tech= community= selfstarters= who= motivated= by= excitement= being= cutting= edge= automation= every= part= organization= business= operations= recruiting= beyond= culture= celebrates= great= ideas= whether= they= veterans= or= new= hires= friends= colleagues= sharing= meal= playing= latest= board= game= writing= elegant= code= embrace= togetherness= that= extends= far= beyond= walls= office= like= you= belong= goal= is= find= best= people= bring= them= together= do= work= place= where= everyone= valued= proud= diverse= staff= offices= all= over= globe= benefit= varied= unique= perspectives= an= equal= opportunity= employer= so= whoever= love= get= know= you= datasheetsuserformat= plex= sans= datasheetstextstyleruns=>Hudson River Trading HRT brings a scientific approach to trading financial products We have built one of the worlds most sophisticated computing environments for research and development Our researchers are at the forefront of innovation in the world of algorithmic trading <br ><span>At HRT we welcome a variety of expertise mathematics and computer science physics and engineering media and tech Were a community of selfstarters who are motivated by the excitement of being at the cutting edge of automation in every part of our organizationfrom trading to business operations to recruiting and beyond We value openness and transparency and celebrate great ideas from HRT veterans and new hires alike At HRT were friends and colleagues whether we are sharing a meal playing the latest board game or writing elegant code We embrace a culture of togetherness that extends far beyond the walls of our office<span><br >Feel like you belong at HRT Our goal is to find the best people and bring them together to do great work in a place where everyone is valued HRT is proud of our diverse staff we have offices all over the globe and benefit from our varied and unique perspectives HRT is an equal opportunity employer so whoever you are wed love to get to know you<span><p> <div>
IT Operations Admin I
Company: Inspira Financial
Location: Chicago, IL
Posted Mar 14, 2024
<p>Take the next step in your journey at Inspira Financial You will help businesses and individuals thrive today tomorrow and into retirement Become part of a company that is people centric and client obsessed in every interaction a community of forwardthinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity Join us as we strengthen and simplify the health and wealth journey relentlessly pursuing better outcomes for all <strong>We believe in finding the best talent While some roles are based at one of our office locations remote roles can sit in any of the following states AL AZ FL GA IA IL IN MI MN MO NC NE PA SC TN TX UT VA and WV Remote status and role locations are subject to change Relocation is not provided<strong><br >Dont meet every single requirement Here at Inspira Financial we believe there is no perfect candidate and want to encourage applying even if all the requirements listed arent met Our goal is to build an authentic workplace by valuing diversity in our candidates We work to ensure that our team reflects the diversity of the businesses and clients we serve We are always looking to expand our growing team with dynamic and enthusiastic individuals If you enjoy a collaborative fun environment that champions career development Inspira Financial is the place for you We look forward to receiving your application Check out this Inspira Financial video to learn more about our company <br ><strong>HOW YOU WILL SOAR <strong><br >The IT Operations Admin I will report to the IT Operations Manager in the Technology Department This role is responsible for providing technical and functional support of the application suite of products used by Millennium Trust This position serves as a supporting interface with the Operations and Client Service teams to build maintain and provide processes for using the applications Working within a team environment IT Operations Admin assists in system creation documents how an application functions conducts training sessions andstudies understands and analyzes multiple data sources to find patterns and dependencies <br >This role will assist in monitoring Application Support inboxes triaging and responding to inquiries related to Millennium Trust applications and products You will also be responsible for logging bugs and defects that arise as a result of your investigations <br >The IT Operations AdminI role plays an important part in our companys product development process The ideal incumbent will be creative client focused solutionsdriven organized and have exceptional interpersonal skills <br ><p><ul><li>Field incoming problem tickets from end users to resolve application and software issues within servers databases and other missioncritical systems<li> <li>Document all pertinent end user identification information including name department contact information and nature of problem or issue<li> <li>Prioritize schedule and administer all instances where enhancements and issue resolution are required<li> <li>Record track and document the problemsolving process including all successful and unsuccessful decisions made and actions taken through to final resolution<li> <li>Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems<li> <li>Communicate application problems and issues to key stakeholders including management development teams end users Informatics and unit leaders<li> <li>Test fixes and perform postresolution followups to ensure problems have been adequately resolved<li> <li>Assist in the maintenance and enhance performance of all new and existing software and applications across the organization<li> <li>Identify and learn appropriate software applications used and supported by the organization<li> <li>Participate in the design development and delivery of software applications training programs and individual classes<li> <li>Post software updates drivers knowledge bases and frequently asked questions resources on company intranet to assist in problem resolution<li> <li>Provide support for the testing of new and existing software applications under development or consideration for purchase<li> <li>Maintain knowledge of enterprise applications<li> <li>Utilize troubleshooting principles methodologies and issue resolution techniques<li> <li>Develop and interpret technical documentation for training and end user procedures<li> <li>Stay current on knowledge of trends in technology relating to software applications<li> <li>Understands and adheres to compliance standards as they appear in the Corporate Compliance Policy Code of Conduct and Conflicts of Interest Policy<li> <li>Willing to crosstrain in order to better assist coworkers and to provide maximum efficiency in organization<li> <li>Ensure applicationsystem quality integrity and performance<li> <li>Provide handson application management for mission critical systems<li> <li>Provide timely resolution of functional issues and report incidents to the escalation resource where necessary<li> <li>Troubleshoot functional issues in a complex financial environment with various applications and architecture<li> <li>Create and maintain procedural documentation and business process mapping<li> <li>Assist with code releases and upgrades of existing software<li> <li>Crosstrain other team members in order to facilitate coverage<li> <li>Other duties as assigned<li> <ul><p> <br ><strong>IF YOU HAVE SOME OR ALL OF THE FOLLOWING APPLY <strong><br ><p><ul><li>Bachelors Degree in Computer Science or related field<li> <li>13 years of applicable experience<li> <li>Possess sound technical experience in fastpaced financial services environments<li> <li>Understanding of MS Office Applications including SharePoint Visio and Project<li> <li>Experience with document imaging solutions Laserfiche and BPM automation Active batch a plus<li> <li>Strong client service orientation<li> <li>Strong analytical skills followup capability and problemsolving ability<li> <li>Ability to effectively prioritize and execute tasks in a highpressure environment<li> <li>Strong interpersonal and oral communication skills<li> <li>Capable of respectful strong working relationships with business units from nontechnical users to technical leads to developers<li> <li>Adept at reading writing and interpreting technical documentation and procedure manuals<li> <li>Ability to conduct research into hardware and software issues and products as required<li> <li>Ability to present ideas and solutions in userfriendly language<li> <li>Highly selfmotivated and directed<li> <li>Provides excellent service to internal and external clients<li> <li>Prepare and present training and howto guidance across the organization<li> <li>Maintains composure in highly stressful or adverse situations<li> <li>Previous experience supporting applications and product<li> <li>Working knowledge of SQL query and reporting<li> <li>Excellent analytical and critical thinking skills with the ability to analyze and solve problems<li> <li>Ability to identify and document solutions to business problems with accuracy<li> <li>Ability to coordinate and manage multiple projects and deadlines simultaneously<li> <ul><p> <br >Inspira Financial provides health wealth retirement and benefits solutions that strengthen and simplify the health and wealth journey With more than 7 million clients representing over $62 billion in assets Inspira works with thousands of employers plan sponsors recordkeepers TPAs and other institutional partners helping the people they care about plan save and invest for a brighter future Inspira relentlessly pursues better outcomes for all with our automatic rollover services health savings accounts emergency savings funds custody services and more Learn more at inspirafinancialcom <br >We have been recognized for our remarkable growth on lists such as Crains Fast 50 and Inc 5000 and for our outstanding workplace culture and benefits with Built Ins 2023 Best Places to Work and Gallaghers 2022 BestInClass Employer awards<p>
System Monitoring Specialist (New Relic) Remote
Company: HHS Technology Group
Location: Chicago, IL
Posted Mar 14, 2024
<p><span><span><span> <span><span><span><p> <p><b><span><span><span><span><u><span><span><span>System Monitoring Specialist<span><span><span><u><span><span><span><span><b><br ><p><p><span><span><span><b><span><span><span><span>WHO WE ARE <span><span><span><span><b><span><span><span><p> <p><span><span><span><span><span>At HHS Tech Group HTG our work matters and each of us makes a difference in the lives of people every day <span><span><span><span><span><p> <p><span><span><span><span><span>HTG is a leader in the development and delivery of innovative purposebuilt modular software and technology solutions to clients in the commercial and government sectors <span><span><span><span><span><p> <p><span><span><span><b><span><span><span><span>WHAT WE DO <span><span><span><span><b><span><span><span><p> <p><span><span><span><span><span>HHS Tech Group creates innovative purposebuilt technology products and solutions resulting in value and positive quantifiable impact for our clients and the people they serve <span><span><span><span><span><p> <p><span><span><span><span><span>Our people bring our software to life through collaborative relationships with our clients working as a team helping to solve complex problems that create positive personal and community impact for the people our clients serve <span><span><span><span><span><p> <p><span><span><span><span><span>Each day our software products and our people are making a difference <span><span><span><span><span><p> <p><span><span><span><b><span><span><span><span>OUR PEOPLE MATTER MOST <span><span><span><span><b><span><span><span><p> <p><span><span><span><span><span>Improving the lives of others and making an impact daily is no simple task We are dedicated to our teams professional and personal growth and wellbeing Some key rewards and benefits include <span><span><span><span><span><p> <ul><li><span><span><span><span><span>Generously sponsored Medical Insurance <span><span><span><span><span><li> <li><span><span><span><span><span>Fully paid premiums on dental vision life and disability insurance <span><span><span><span><span><li> <li><span><span><span><span><span>Generous 401k matching program 100 match up to 6 <span><span><span><span><span><li> <li><span><span><span><span><span>Tuition and Certification reimbursement <span><span><span><span><span><li> <li><span><span><span><span><span>Open PTO policy <span><span><span><span><span><li> <ul><p align=center><span><span><span><b><span><span><span>Join us<span><span><span><b><span><span><span><p> <p><span><span><span><b><span><span><span><span>WHO WE ARE HIRING <span><span><span><span><b><b> <b><b><u><span><span>System Monitoring Specialist <span><span><u><b><span><span><span><p> <p> <p> <p><span><span><span><b><span><span><span><span>WHAT YOU WILL DO<span><span><span><span><b> <span><span><span><p> <p><span><span><span><span><span>We are seeking a highly skilled and motivated Systems Monitoring Specialist with expertise in <b>New Relic<b> <b>AWS CloudWatch GuardDuty<b> and familiarity with Lacework The ideal candidate will have a proven track record of implementing optimizing and maintaining infrastructure system monitoring solutions The candidate will perform daytoday system monitoring functions and make recommendations to IT Operations for system maintenance necessary to remediate system monitoring findings The System Monitoring Specialist will define and present proactive system monitoring policy and procedures ensuring the reliability security and performance of our systems for our clients <span><span><span><span><span><p> <p> <p> <p><span><span><span><b><span><span>ESSENTIAL RESPONSIBILITIES <span><span><b><span><span><span><p> <p> <p> <ol><li><span><span><span><span><b><span>New Relic Configuration and Optimization<span><b><span><span><span><span><br ><ul><li><span><span><span><span><span>Configure manage and optimize New Relic to monitor application performance infrastructure and user experience<span><span><span><span><span><li> <li><span><span><span><span><span>Develop system performance reports consistent with SLAs language regarding system performance contractual requirements <span><span><span><span><span><li> <li><span><span><span><span><span>Demonstrated experience working with New Relic Agents Platform issues and alerts New Relic Query Language NRQL working with metrics and setting service levels application logs from Java to New Relic One <span><span><span><span><span><li> <ul><li> <li><span><span><span><span><b><span>AWS CloudWatch and GuardDuty<span><b><span><span><span><span><br ><ul><li><span><span><span><span><span>Utilize AWS CloudWatch for monitoring and managing AWS resources ensuring high availability and performance<span><span><span><span><span><li> <li><span><span><span><span><span>Implement and oversee AWS GuardDuty for threat detection and response<span><span><span><span><span><li> <li><span><span><span><span><span>Report daily on any spikes in system performance This includes all spikes exceeding thresholds for performance of CPU Application IO statements network bandwidth Database utilization and storage VPN tunnels with AWS Cloud<span><span><span><span><span><li> <li><span><span><span><span><span>Provider recommendations and information to IT production support team<span><span><span><span><span><li> <li><span><span><span><span><span>Follow thru and assist IT operations team in planning and implementing system maintenance that will remediate all findings from system performance monitoring and reporting <span><span><span><span><span><li> <li><span><span><span><span><span>Review all published patches and updates from AWS Follow thru and assist IT Operations in planning scheduling and implementing all system and security patches and releases as documented from AWS <span><span><span><span><span><li> <li><span><span><span><span><span>Ensure HTG does not fall behind and fall off support of aging versions of software<span><span><span><span><span><li> <ul><li> <li><span><span><span><span><b><span>Network and Security Monitoring<span><b><span><span><span><span><br ><ul><li><span><span><span><span><span>Take daytoday accountability for network and security monitoring proactively identifying issues Issues include identification of security risks and vulnerabilities<span><span><span><span><span><li> <li><span><span><span><span><span>Maintain PoAMs that identify all network and security risks found during proactive system monitoring<span><span><span><span><span><li> <li><span><span><span><span><span>Follow thru with IT Operations to ensure PoAMs are planned and scheduled for remediation and system modifications are implemented<span><span><span><span><span><li> <li><span><span><span><span><span>Produce security reports consistent with client contractual requirements <span><span><span><span><span><li> <li><span><span><span><span><span>Implement and maintain tools to monitor and manage security and network infrastructure<span><span><span><span><span><li> <ul><li> <li><span><span><span><span><b><span>ClientFacing Responsibilities<span><b><span><span><span><span><br ><ul><li><span><span><span><span><span>Participate in client discussions to understand system performance requirements and the clients expectations for system performance monitoring and reporting <span><span><span><span><span><li> <li><span><span><span><span><span>Ensure successful client delivery by performing day to day proactive system performance monitoring reporting of findings and follow thru with IT Operations for systems maintenance to remediate risks and issues<span><span><span><span><span><li> <ul><li> <li><span><span><span><span><b><span>Collaboration<span><b><span><span><span><span><br ><ul><li><span><span><span><span><span>Work cross functionally with IT Operation including DevOps DBA and networksecurity teams to ensure findings and reporting of outcomes from proactive system monitoring are acted upon and system maintenance is planned and executed<span><span><span><span><span><li> <li><span><span><span><span><span>This includes ensuring that client communications are made prior to and after system performance maintenance occurs<span><span><span><span><span><li> <ul><li> <ol><p> <p> <p><span><span><span><b><span><span>MINIMUM QUALIFICATIONS<span><span><b><span><span><span><p> <p> <p> <ul><li><span><span><span><span><span>Experience as a system performance monitoring specialist <span><span><span><span><span><li> <li><span><span><span><span><span>Handson expertise in New Relic configuration optimization query writing and report generation <span><span><span><span><span><li> <li><span><span><span><span><span>Indepth knowledge of AWS services including EC2 and EKS structure<span><span><span><span><span><li> <li><span><span><span><span><span>Experience with CloudWatch and GuardDuty<span><span><span><span><span><li> <li><span><span><span><span><span>Knowledge of Lacework for cloud security and compliance<span><span><span><span><span><li> <li><span><span><span><span><span>Experience with Java Spring Spring Cloud<span><span><span><span><span><li> <li><span><span><span><span><span>CICD tools Jenkins Kubernetes <span><span><span><span><span><li> <li><span><span><span><span><span>SOAP and RESTful webservices<span><span><span><span><span><li> <li><span><span><span><span><span>MongoDB and PostgreSQL<span><span><span><span><span><li> <li><span><span><span><span><span>Proficiency with Agile Methodologies<span><span><span><span><span><li> <li><span><span><span><span><span>Strong understanding of network and security monitoring best practices<span><span><span><span><span><li> <li><span><span><span><span><span>Excellent communication skills for client interactions and crossfunctional collaboration<span><span><span><span><span><li> <li><span><span><span><span><span>Flexibility for the occasional need for offhours work to support our customers<span><span><span><span><span><li> <ul><p> <p> <p><span><span><span><b><span><span>DESIRED SKILLS<span><span><b><span><span><span><p> <ul><li><span><span><span><span><span>Relevant certifications eg New Relic Certified Performance Pro AWS Certified Security Specialty are a plus<span><span><span><span><span><li> <ul><p> <p> <p><span><span><span><b><span><span>EDUCATION and CERTIFICATION<span><span><b><span><span><span><p> <ul><li><span><span><span><span><span>Bachelors degree in computer science Information Technology or a related field preferred<span><span><span><span><span><li> <li><span><span><span><span><span>Certifications relevant to system performance monitoring<span><span><span><span><span><li> <li><span><span><span><span><span>New Relic Certified Performance Pro preferred<span><span><span><span><span><li> <li><span><span><span><span><span>AWS Certified Security Specialty a plus<span><span><span><span><span><li> <ul><p> <p> <p> <p> <p> <p>
Strategic Success Engineer
Company: Coro
Location: Chicago, IL
Posted Mar 14, 2024
<p><br >About the Role <br ><p><p>We are looking for a technical and customercentric Strategic Success Engineer Youll serve as the technical subject matter expert guiding both current and prospective customers through the sales cycle and ensuring their success postdeployment Your responsibilities span the entire customer lifecycle from developing tailored Success Plans to driving product adoption and mitigating churn risks By proactively engaging with customers and partners youll facilitate understanding of our product features and industry best practices Internally youll advocate for customer needs and collaborate crossfunctionally with Engineering Product Sales and Marketing teams<p> <p>To excel in this role you will need strong communication skills with a solid understanding of the cybersecurity ecosystem and network architecture If youre motivated and thrive in a fastpaced environment this role offers an exciting opportunity to make a significant impact and drive the success of our customers and partners<p> <p><br >About Us <br ><p><p>Over the past few years Coro has received $175M in funding and is one of the fastest growing Cybersecurity companies in the world The funding is primarily being used to enhance the Coro Cybersecurity SaaS platform and for additional headcount growth as Coro continues to expand globally <p> <p>Coro started in TelAviv Israel and is also headquartered in Chicago IL with additional offices in New York London and remotely across the globe As a global organization Coro gives you the ability to work with people and teammates from around the world <p> <p>Coros AI enabled Modular Cybersecurity Platform is the only one in the industry specifically designed to provide MidMarket customers with scalable and affordable enterprise grade protection for all of their priority threat vectors <p> <p><br >Responsibilities <br ><p><ul><li>Serve as the technical subject matter expert SME offering product guidance to both current and prospective customers and partners<li> <li>Own and execute the technical aspect of the sales cycle collaborating closely with the Sales team<li> <li>Lead the complete customer lifecycle from successful deployments through adoption and retention phases<li> <li>Own and drive a Success Plan for our customers and partners ensuring product adoption and value extraction<li> <li>Take ownership of the assigned Book of Business actively mitigating churn risks and identifying growth opportunities <li> <li>Drive consumption and adoption of products with proactive customer engagement and enablement regarding the products features and industry best practices<li> <li>Represent the voice of our customers internally with Engineering Product Sales and Marketing teams <li> <ul><p><br >Skills and Experience <br ><p><ul><li>Experience in technical customer success solution engineering sales engineering or a similar role <li> <li>Strong communication skills ability to clearly articulate technical issues to both technical and nontechnical audiences and explain their impact on business <li> <li>Proven track record of managing customer escalations balancing customer expectations and negotiating successful resolutions<li> <li>Knowledge of the cybersecurity ecosystem including riskbased security assessments frameworks and regulations<li> <li>Analytical approach to problem solving curiosity and a robust sense of ownership over all projects and tasks <li> <li>Understanding of information security and privacy Experience with network architecture SASE technology VPN solutions and authentication protocols a HUGE advantage<li> <li>High motivation and aptitude to work in a fast paced and dynamic environment<li> <li>Proficiency in English required Additional European languages a huge advantage<li> <ul><p><br >Job Benefits and How We Work <br ><p><ul><li>Unlimited vacation days Sick Days and 10 Paid Holidays <li> <li>Robust benefits package includes medical dental vision 8090 company paid HSA with contribution FSA 401k with company match company paid STD amp LTD company paid life amp ADampD pet insurance and Paytient <li> <li>Essential Technology and Marketing <li> <li>World class product <li> <li>This position is hybrid in Chicago<li> <li>LIHybrid<li> <ul><p><br >What to Expect in the Interview Process <br ><p><ul><li>30minute Phone interview with our Recruiting Team <li> <li>45minute Zoom interview with hiring managerDirector of Customer Success<li> <li>Professional assessment<li> <li>45minute Zoom interview with Customer Success Team Leader and Director of Sales Engineering <li> <li>30minute Zoom interview with our People Team <li> <ul>
Help Desk Technician
Company: Ardmore Roderick
Location: Chicago, IL
Posted Mar 14, 2024
<p>Ardmore Roderick is a fullservice civil engineering firm providing infrastructure design construction services and program management to a variety of agencies Headquartered in Chicago we have offices in Champaign IL Orlando FL and Philadelphia PA Ardmore Roderick was recently named by Crains Chicago as one of the fastest growing companies in the Chicagoland area<p> <p><strong>Our Mission<strong> We advance the design and construction of critical infrastructure and the built environment to improve communities<p> <p><strong>We Value<strong><p> <p> <strong>Our team<strong> Our teams safety experience and professional development is our top priority<p> <p> <strong>Excellence <strong> Our clients receive bestinclass service and innovative solutions<p> <p> <strong>Diversity amp Inclusion<strong> Diversity is a cornerstone in everything we do Whether among our team or within the community we advocate for inclusion and equality<p> <p> <strong>Innovation<strong> We look for ways to move people forward through thoughtful engineering<p> <p><strong> Our Communities<strong> We not only pledge safe engineering solutions but we also work with our neighbors to strengthen our bond and provide for the future<p> <p><br ><span><span>The Help Desk Technician is an onsite position that will support inbound tickets and phone calls from our employees in all locations including our remote workforce Duties include supporting users hardware desktops laptops tablets mobile phones and printers and software requests in person and over the phone email or web creatingtrackingresolvingclosing tickets installing and provisioning new hardware and software<span><span><p> <p><strong><span><span>Qualifications for Help Desk Technician<span><span><strong><p> <ul><li><span><span><span>1 year of experience working in a help desk or similar role 2 years preferred<span><span><span><li> <li><span><span><span>College level courses in IT andor certification preferred<span><span><span><li> <li><span><span><span>Professional IT Certifications such as Microsoft MCPMCSA Cisco CCNA CompTIA Network+ OR possessing the drive to achieve professional IT certifications applicable to the services and solutions used by Ardmore Roderick<span><span><span><li> <li><span><span><span>Knowledge of Microsoft products including Windows server and desktop OS MS Office and Windows Networking<span><span><span><li> <li><span><span><span>General knowledge of Microsoft Office 365 including basic administration tasks like user management password resets<span><span><span><li> <li><span><span><span>General knowledge of MS Active Directory traditional and Azure including onboarding new computers andor users<span><span><span><li> <li><span><span><span>Selfmotivated with the ability to multitask in a fastmoving environment<span><span><span><li> <li><span><span><span>Strong organizational and customer service skills<span><span><span><li> <li><span><span><span>Excellent oral communication skills<span><span><span><li> <li><span><span><span>Solid diagnostic and troubleshooting skills of technical issues<span><span><span><li> <ul><p><span><span><strong>Responsibilities for Help Desk Technician<strong><span><span><p> <ul><li><span><span>Manage Help Desk tickets in a timely manner<span><span><li> <li><span><span>Respond to employee issues via phone email and computer chat<span><span><li> <li><span><span>Provide Employee assistance<span><span><li> <li><span><span>Document employee interactions<span><span><li> <li><span><span>Run diagnostics to resolve employee reported issues<span><span><li> <li><span><span>Escalate issues to the next Tier with next level of difficulty<span><span><li> <li><span><span>Install make changes and repair computer hardware and software<span><span><li> <li><span><span>Followup with employees to ensure issues are resolved<span><span><li> <ul><p><span><span><strong>Additional knowledge preferred<strong><span><span><p> <p><span><span> Zendesk ticketing system<span><span><p> <p><span><span> Experience with Linux VMware Cisco Palo Alto networking<span><span><p> <p><span><span> Knowledge of IP telephony<span><span><br > <p> <p>We strongly encourage you to apply even if you dont meet all of the job requirements If you are looking for the opportunity to gain invaluable experience and thrive in a collaborative environment this may be the position for you Ardmore Roderick offers a competitive salary and benefits package as well as the opportunity to significantly affect the development of our rapidly growing firm Benefits package includes health insurance dental insurance vision insurance 401k match life insurance disability insurance flexible spending accounts health savings account paid holidays PTO paid maternity leave and employee assistance program<p> <p>Ardmore Roderick is an Equal Employment Opportunity employer that is committed to diversity and inclusion in the workplace All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity and expression age disability status protected veteran status or any other characteristic protected by local state or federal law Ardmore Roderick participates in EVerify<p> <p>We are committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities Please reach out to us if you require reasonable accommodation in responding to a job announcement interviewing or otherwise participating in the employee selection process<p>