Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Financial Solutions Sales Account Executive

Company: Blackbaud

Location: USA

Posted Dec 19, 2025

This job description outlines a Financial Solutions Functional Sales Executive role requiring expertise in financial systems, nonprofit sector experience, and sales leadership. Responsibilities include partnering with account executives, delivering sales results, and developing strategies. The position emphasizes remote work flexibility, competitive compensation, and comprehensive benefits including healthcare, retirement plans, and wellness perks.

Senior Frontend Engineer (React / Next.js)

Company: InPost

Location: Poland

Posted Dec 19, 2025

InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers and a mission to redefine ecommerce logistics. They seek a Frontend Software Engineer to build scalable cloud applications and enhance developer integration experiences while maintaining high security standards.

SailPoint Engineer

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

This job description outlines a Software Development role requiring expertise in SailPoint, IAM, and cloud technologies. It highlights competitive compensation, a comprehensive benefits package, and opportunities for professional growth. The position emphasizes adherence to security standards and collaboration with cross-functional teams.

Content Creator - Learning & Development

Company: WCG International Consultants Ltd.

Location: Canada

Posted Dec 19, 2025

This job description highlights WCG's mission to create sustainable employment opportunities through work, emphasizing their commitment to inclusive workplaces, professional development, and impactful roles. The Content Creator position involves designing engaging learning resources, collaborating with teams, and delivering training materials that align with company values and accessibility standards.

Consultant - SmartRecruiters Implementation

Company: Cielo

Location: UK

Posted Dec 19, 2025

The text describes a job opportunity at Cielo as a functional implementation consultant, emphasizing career growth, collaboration with industry experts, and a supportive work environment. It highlights the company's mission to create careers for ambitious individuals and outlines requirements, responsibilities, and qualifications for the remote role. The description focuses on professional development, technology implementation, and a positive team culture.

Software Engineer - DevSecOps (Experienced or Senior) (Virtual)

Company: Boeing

Location: USA

Posted Dec 19, 2025

This job posting seeks a Software Engineer DevSecOps role at Boeing focusing on CICD environments and cloud platforms. The position requires expertise in Java Python and containerization technologies with competitive pay ranges and a coding challenge requirement.

Customer Support Specialist

Company: Linux Foundation

Location: USA

Posted Dec 19, 2025

The job description outlines a full-time Customer Support Specialist role at The Linux Foundation, emphasizing remote work, global collaboration, and responsibilities such as resolving customer inquiries, providing training support, and troubleshooting issues. Qualifications include a bachelor's degree and experience in customer support, with specific technical and communication requirements. The role requires flexibility, self-motivation, and proficiency in business technologies.

Clinical Denial Specialist

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

This job posting outlines a Medical Assistant role with responsibilities in claims documentation, patient communication, and compliance. It lists qualifications, preferred skills, and benefits including competitive compensation, healthcare coverage, retirement plans, and professional development opportunities. The employer emphasizes a supportive workplace and equal opportunity policies.

Senior Machine Learning Engineer - Agents data

Company: Canva

Location: Austria

Posted Dec 19, 2025

Canva seeks a Machine Learning Engineer to innovate AI-driven design tools. The role involves building data pipelines, collaborating with research teams, and contributing to impactful projects. The company offers equity, flexible benefits, and a supportive work culture.

Customer Support Engineer

Company: Hammerspace

Location: USA

Posted Dec 19, 2025

Hammerspace is hiring a Customer Support Engineer with L3L4 experience in cloud storage and networking. Responsibilities include technical support, collaboration with teams, and feedback. The role requires strong communication and troubleshooting skills. The company emphasizes equal opportunity employment.

Engineering Referrals Emerging Talent

Company: Referrals by HubSpotters

Location: Canada,Ireland,UK

Posted Dec 19, 2025

HubSpot seeks Software Engineers to contribute to scalable systems and impactful tools. The role offers growth, collaboration, and a supportive culture with flexible work options.

Technical Sourcer - AI/ML Engineers

Company: Cielo

Location: USA

Posted Dec 19, 2025

Cielo promotes career growth opportunities with a focus on innovation and inclusivity. The job description highlights talent acquisition roles with responsibilities spanning candidate sourcing, recruitment processes, and employer branding. Requirements include experience in sourcing and proficiency with recruitment tools.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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