Hospital Jobs in Washington DC
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Senior Cloud Support Specialist
Company: OpenText
Location: Washington DC
Posted Mar 10, 2024
<p><b>OPENTEXT <b> <p> <p>OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape the future of digital transformation <p> <p><b>The Opportunity<b> <p> <p>As a OpenText Customer Support Specialist youll manage all aspects of customer support for OpenText EMRLink™ cloudbased products and services Youll manage customer calls and emails seeking request for assistance facilitate downtime procedures document support issues and resolutions develop customer support best practices and provide technical support assistance to the implementation team This position requires excellent customer skills the ability to manage multiple threads of support incidents good verbal and written communication skills and a teamwork frame of mind Youll be part of a team with a focused mission to <p> <ul><li>Enhance the physicians ability to provide patient care through EMR interoperability<li> <li>Enhance our hospital and lab partners outreach services to the practices they serve through exceptional integration to the practices EMR workflow<li> <ul><p><b>You Are Great At<b> <p> <ul><li>Manage customer support requests through all channels phone email OpenText staff <li> <li>Document support incidents and resolution in tracking system This includes contributing to a support knowledgebase of know problems and resolutions <li> <li>Working with development to enhance the support incident escalation process including appropriately documented incidents clearly stated requests to development for assistance tracking of escalated incidents and customer notifications<li> <li>Manage EMRLink or partner downtimes including tracking notifications and follow with customers and partners as needed<li> <li>Proactively monitor the health of customers <ul><li>Follow up on customers not using orders <li> <li>Follow up on results not downloading <li> <li>Monitor EMRLink error notifications<li> <li>Identify other monitoring tools to assist in proactive monitoring of customers and partners <li> <li>Nonassigned inbound results cleanup <li> <ul><li> <li>Authoring and contributing to support and maintenance documentsprocesses to aide in customer selfsupport and other opportunities that minimize customer contacts for support <li> <li>Support related contributions to OpenTextEMRLink published customer notifications newsletters and webinars <li> <li>Other opportunities include <ul><li>12 result only projects to assist with project overflow<li> <li>Assist with new kit testing and other support for kit development projects<li> <li>Assist implementation team with project tasks such as building organizations building test environments preparing builder tools and other tasks as needed <li> <li>Assist development team as needed in support related events<li> <ul><li> <ul><p><b>What It Takes<b> <p> <ul><li>Proven successes managing high volume tasks balancing priorityseverity and customer expectations <li> <li>Customer support experience providing high quality personalized approach to customer services<li> <li>BA BS or equivalent desired<li> <li>5 or more years experience using Centricity EMR or other EMR with a solid understanding of physician and staff workflow <li> <li>Working knowledge of HL7 and Interface implementations <li> <li>Well grounded in computer network and internet technologies<li> <li>Excellent verbal and written communication skills Ability to communicate complex issues in a clear concise manner Able to write customerfacing documentation<li> <li>Ability to work from home you must be extremely disciplined and able to work well remotely<li> <li>Must be able to work west coast hours between 8am and 5pm PST<li> <li>Must be legally authorized to work in the US without work sponsorship<li> <ul><p>OpenTexts commitment to diversity and inclusion surpasses legal requirements evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws If you need assistance andor a reasonable accommodation due to a disability during the application or recruiting process please contact us at hropentextcom Our proactive approach fosters collaboration innovation and personal growth enriching OpenTexts vibrant workplace <p> <p><strong>OPENTEXT THE INFORMATION COMPANY <strong> <p> <p>We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission These values will not only guide our everyday decisions but also influence our strategic direction and the way we work They reflect who we are as individuals and as a collective force uniting us in our shared purpose <p> <p><strong>CREATE THE FUTURE <strong> <p> <p>We create economic growth that is inclusive and sustainable <p> <p><strong>BE DESERVING OF TRUST <strong> <p> <p>The worlds most trusted companies trust OpenText and we demonstrate this in our actions as individuals as a company and as technology <p> <p><strong>WE NOT I <strong> <p> <p>We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems <p> <p><strong>RAISE THE BAR <strong> <p> <p>We set high standards and exceptions to learn to be better <p> <p><strong>OWN THE OUTCOME <strong> <p> <p>We tap into our creativity to deliver incredible experiences for customers to ourselves and for our planet <p> <p>We believe a workplace should be human above all else We ask excellence of our employees and reward it by creating an environment that is welcoming challenging and that encourages real growth and development not empty platitudes or trinkets Mark Barrenechea CEO amp CTO<p>
Client Success Associate
Company: Privia Health
Location: Washington DC
Posted Mar 15, 2024
<p><b>Company Description<b> <p><p>Privia Health™ is a technologydriven national physician enablement company that collaborates with medical groups health plans and health systems to optimize physician practices improve patient experiences and reward doctors for delivering highvalue care in both inperson and virtual settings The Privia Platform is led by top industry talent and exceptional physician leadership and consists of scalable operations and endtoend cloudbased technology that reduces unnecessary healthcare costs achieves better outcomes and improves the health of patients and the wellbeing of providers<p> <p><b>Job Description<b> <p><p><strong>Travel Required <strong>Yes 50 Virginia Market Travel<p> <p>The <strong>Client Success Associate i<strong>s responsible for managing a portfolio of clients and providing exceptional account management in the DC Market<p> <p><strong>Primary Job Duties<strong><p> <ul><li>Work with the Operations Consultant teams to remain closely aligned on supporting markers of success for market clients<li> <li>Oversee the successful completion of compliance requirements by all needed participants <li> <li>Collaborate with other Privia teams both locally and nationally to drive the success of the clients digital front door presence<li> <li>Assist with changes updates and ongoing issue resolution<li> <li>Serve as a communication liaison between clients and our internal teams to ensure prompt response resolution and follow up as needed<li> <li>Provide topnotch customer service to physician practices to ensure issues are resolved and clients are satisfied <li> <li>Provide regulate status updates to the Sr Director of Practice Operations via regular operating meetings and oneoff communications<li> <li>Be well versed on Privias processes and technology platforms includes our AthenaHealth EHR and Practice Management platform<li> <li>Collaborate with Key stakeholders both internally and client facing as it relates to administrative and IT related issue tracking and resolution<li> <li>Work closely with clients to launch participation in available group purchasing options<li> <li>Provide key market updates via professional communications to all clients in the portfolio<li> <li>This individual will also help with projects on an ongoing basis that benefit the broader market company and contribute to operational excellence <li> <li>Leverage available technology platforms for reporting needs project planning and providing EMR assistance to clients schedule template builds building and generating reports as applicable ad hoc EMR updates and changes updating and maintaining project planning software ensuring CRM accuracy and reporting and sprint planning <li> <ul><p><b>Qualifications<b> <p><ul><li>Bachelors degree preferred<li> <li>2+ years of previous healthcare experience required working with physicians and medical group staff preferred<li> <li>Managed multiple projects while providing exceptional client service<li> <li>Technical project management in a healthcare setting is preferred<li> <li>Experience in hospital or physician office setting including knowledge of physician office workflow and processes<li> <li>Tech Savvy<li> <li>Must possess reliable transportation<li> <li>Ability to work with different professional levels of stakeholders to include clinic leadership providers and senior market leadership<li> <li>Must comply with HIPAA rules and regulations <li> <ul><p><strong>Interpersonal Skills amp Attributes<strong><p> <ul><li>Collaborative customerfocused and able to create visible value<li> <li>Bright and analytical Turns the unknown into knowledge in short order<li> <li>Able to have honest difficult conversations with doctors<li> <li>Skilled in establishing and maintaining effective working relationships with providers management clients and staff in order to gain client trust<li> <li>Team approach to working with others ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects<li> <li>Process oriented with the ability to effectively see projects to fruition<li> <li>Expresses ideas clearly and effectively motivates the listener to action<li> <li>Positive attitude toward company work clients management and team members<li> <li>Uses a customerfocused approach in dealing with conflict and resolution of problems<li> <li>Attention to detail both individually and in the oversight of the teams work products<li> <li>Ability to work in a very fastpaced and changing work environment<li> <li>Selfdirected and resourceful<li> <li>Excellent communication and client facing skills<li> <li>Excellent organizational skills<li> <li>Technical aptitude<li> <li>Embodies absolute professionalism despite circumstances<li> <ul><p><em>The salary range for this role is $60000 to $65000 in base pay and exclusive of any bonuses or benefits <em>This role is also eligible for an annual bonus targeted at 10<em>The base pay offered will be determined based on relevant factors such as experience education and geographic location<em><p> <p><b>Additional Information<b> <p><p>All your information will be kept confidential according to EEO guidelines<p> <p><p> <p><strong>Technical Requirements for remote workers only not applicable for onsitein office work<strong><p> <p><strong>In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed This should be acquired prior to the start of your employment The best measure of your internet speed is to use online speed tests like httpswwwspeedtestnet This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements Work with your internet provider if you have questions about your connection Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost<strong><p> <p>Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work Privia is a better company when our people are a reflection of the communities that we serve Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental disability race religion gender sex gender identity andor expression marital status veteran status or any other characteristic protected by federal state or local law <p>
Senior Financial Data Analyst
Company: MedStar Health
Location: Washington DC
Posted Mar 15, 2024
<p>Plans and performs analysis of hospital operations to perform detailed studies in areas of hospital revenue expenses statistics product lines and services This position reports to the Budget Manager and works closely with the AVP Finance <p> <p><strong>Education<strong> <p><ul><li>Bachelors degree Industrial or Management Engineering Business Administration Finance or Accounting required <li> <ul><p><strong>Experience<strong> <p><ul><li>34 years of progressively more responsible including using data systems as well as spreadsheet work processing and data base applications required <li> <li> Experience with Hyperion and Peoplesoft preferred <li> <li> Experience in collecting and analyzing healthcare data cost accounting budget decision support productivity etc including financial and management analysis leading to quality improvement preferred <li> <ul><p><strong>Knowledge Skills and Abilities<strong> <p><ul><li>Strong knowledge of personal computer spreadsheets Excel and database management<li> <ul><li>Plans and performs analysis of hospital operations and service lines develops verbal written and graphic presentations required to effectively communicate findings and recommendation concerning staffing organization equipment facilities data systems volume revenue and operating expenses Identifies potential project in specific areas determines objectives and scope of projects and develops plans to implement projects<li> <li>Designs mechanism for collection of data regarding such topics as workload financial performance etc Interacts with department management and staff to become familiar with department and clinical operations<li> <li>Determines the kind of data to be collected and identifies the resources necessary with which to effectively collect the data Interpret and explain complex data to management and other key stakeholders to make sure they understand how to make use of the data collected<li> <li>Identifies data to be collected and using techniques such as data base analysis collects required information Conducts operational and financial analysis of department or areas through interaction with department personnel<li> <li>Works with department management to develop implementation plans and coordinates changes in department to streamline and improve departmental use of financial and data systems Develops work plan and identifies time requirements and schedule for project completion<li> <li>Prepares scheduled and unscheduled reports for all current projects Supervises department staff in multiperson projects to include editing materials prepared by staff members prior to distribution<li> <li>Organizes and documents findings and prepares recommendations for implementation of new systems procedures and changes discussing and securing approval from management<li> <li>Assists management with implementation of activities to ensure smooth functioning of newly implemented systems or procedures May install new systems and train personnel in application of same<li> <li>Prepares reports indicating pertinent information to management for use in policy formulation budgeting business plans forecasting long range planning and the like Provides technical liaison services to management other organizations and vendors<li> <li>Assists in the training and development of other financial and operational staff<li>
EMS ASSOCIATE I
Company: Johns Hopkins Medicine
Location: Washington DC
Posted Mar 16, 2024
The Housekeeper / Environmental Services Associate I position at Sibley Memorial Hospital involves maintaining cleanliness and service of hospital facilities. Responsibilities include cleaning assigned areas, utilizing the Seven Step Cleaning Procedure, handling supplies, and communicating professionally with patients and staff. The role requires full-time work on a day/evening shift, with every other weekend required. Johns Hopkins Health System is an Equal Opportunity/Affirmative Action employer.
Registration Admission Representative
Company: MedStar Health
Location: Washington DC
Posted Mar 16, 2024
MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more. About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.
ACH Specialist
Company: Ally Financial
Location: Washington DC
Posted Mar 08, 2024
Ally Financial is a customer-centric company that offers a range of benefits and opportunities for growth and development. The company is committed to diversity and inclusion and provides a supportive work environment.
Senior Cloud Support Specialist
Company: OpenText
Location: Washington DC
Posted Mar 09, 2024
OpenText is seeking a Customer Support Specialist for EMR-Link™ cloud-based products. The role involves managing customer support requests, documenting incidents, enhancing support processes, and proactively monitoring customer health. The ideal candidate should have customer support experience, a degree, and 5+ years of EMR experience. They must be able to work remotely, during west coast hours, and have excellent communication skills.
Senior Financial Data Analyst
Company: MedStar Health
Location: Washington DC
Posted Mar 15, 2024
MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more. About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason. Prepares reports indicating pertinent information to management for use in policy formulation, budgeting, business plans, forecasting, long range planning, and the like. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Minimum Qualifications Education Bachelor's degree Industrial or Management Engineering, Business Administration, Finance or Accounting required Experience 3-4 years of progressively more responsible including using data systems, as well as spreadsheet, work processing, and data base applications required Experience with Hyperion and Peoplesoft preferred Experience in collecting and analyzing healthcare data (cost accounting, budget, decision support, productivity, etc.
Fundraising Content Strategist & Copywriter
Company: Interactive Strategies
Location: Washington DC
Posted Mar 16, 2024
Interactive Strategies, a leading digital agency in Washington, DC, is seeking a creative content writer with 3+ years of experience in digital marketing, fundraising, or nonprofit. The ideal candidate will collaborate with clients to develop and execute multi-channel digital campaigns, lead brainstorm sessions, and write engaging content for various platforms. The agency values diversity, creativity, and work-life balance, offering comprehensive benefits and opportunities for professional growth.
Software Engineer I
Company: Elsevier
Location: Washington DC
Posted Mar 09, 2024
The text describes an entry-level Software Developer position at Elsevier, a global leader in information and analytics. The role involves writing and reviewing code, collaborating with senior engineers, and working in various development environments. The company promotes a healthy work-life balance and offers numerous benefits, including health, retirement, wellbeing, and family benefits. The position requires basic knowledge of software development methodologies and applicable development languages.
Program Coordinator GPG
Company: MedStar Health
Location: Washington DC
Posted Mar 10, 2024
<p><strong> General Summary of Position<strong> MedStar Georgetown University Hospital is looking for arProgram Coordinator for the Liver Transplant Program <p> <p>Provides assistance in coordinating administrative functions related to programroperations Coordinates patient intake and scheduling <p> <p>Primary Duties <p> <p>Schedules and coordinates operating room surgicalr cases following established guidelines and interprets clinicalr requirements to effectively and proactively manipulate the schedulesr continuously to achieve maximum scheduling of cases and optimum customerr satisfaction <p> <p>Proactively communicates to resolve scheduling issuesr and assures appropriate suppliesequipment are available with appropriater OR anesthesia and physicianphysicians office personnel to coordinater the surgical schedule in a timely manner Addresses problems orr complaints promptly and efficiently <p> <p>Arranges and informs patients of preoperativer requirements and provide the necessary orders and instructions tor patients departments and primary care physicians following insurancer institutional requirements Schedules all departmental followupr appointments along with any other postoperative instructions indicated byr the physician and communicate back to the patient and the appropriater department as necessary Distributes surgical schedules to all appropriater staff <p> <p>Effectively communicates with the OR to minimize risksr of delays and confusion between department patient and the OR r Serves as liaison to physicians and communicates with relevant personnelr so that they are informed about any tool conflicts or any other problemsr with posting or precertification Resolves any potentialr problematic issues with the appropriate parties involved and ifr necessary inform the patients physicians and OR of any cancellations orr reschedules <p> <p>Provides administrative support to the Medicalr Director Community and the Program Administrator Preparation of documentsr and proposalsgrants managing communication activities for the programr maintaining accurate divisionary administrative records documents <p> <p>Coordinates special events sponsored by the KMMC andr their community partners Works cooperatively with MGUH contacts ier Magnet Champions External Communication Government Affairs to assist inr fostering positive external relations for the program <p> <p>Develops and coordinates monthly schedule of medicalr student education for students and interns <p> <p>Oversees procurementpurchases of office and capitalr equipment and payment for invoices and prepares forms for reimbursement ofr staff expenditures In conjunction with program administrator developsr and tracks budgetary expenses and assists in compiling and updatingr financial statistical data and reports maintains and enhances programr databases sufficiently to respond to adhoc reporting needs <p> <p>Collaborates with health care team members includingr physicians social workers residents and other clinicians as well asr Program Administrator to identify barriers to efficient qualityr services Participates in the development implementation andr evaluation of measures to enhance services provided by the clinic r Assists Administrator with planning developing and implementing newr policies and procedures for program <p> <p>Responds to patient complaints and facilitatesr resolution of service breakdowns Monitors patient satisfaction resultsr reviews with staff and collaborates in process improvements <p> <p>Supports the Program Administrator in monitoringr quality of work productivity Assures that the staff has ther appropriate resources to complete their tasks and that administrativer policy and procedures are adhered to Actively participates in departmentalr and hospital meetings such as Clinical Practice Managed Carer Compliance etc Represents department at GUH amp GPG Userr Meetings Relays relevant information to staff provides trainingr and documents as appropriate and completes required projectsassignmentsr as relevant to specific program areas <p> <p>Maintains competency in all electronic systemsr required for job functions Will provide periodic coverage for other teamr members with patient schedulingregistration duties <p> <p>Participates in meetings and on committees andr represents the department and hospital in community outreach effortsr Participates in multidisciplinary quality and service improvement teams <p> <p>Qualifications <p> <p>Associates degree Preferred <p> <p>Bachelors degree Preferred <p> <p>Consideration will be given to an appropriater combination of educationtraining and experience Required <p> <p>2 years of medicalclinical office andorr administrative experience Required <p> <p>Ability to perform in a highpressure environmentr previous experience with computerized scheduling systems and supervisoryr experience Preferred <p> <p>Excellent interpersonal and communication skills tor facilitate and achieve operational goals and effectively resolve problemsr under stress <p> <p>Good computer skills particularly with computerizedr scheduling systems <p> <p>Ability to work in team atmosphere to assure maximumr use of efficient systems operations <p> <p>Must possess good mathematical skills <p> <p>Must have ability to plan organize and prioritizer multiple tasks <p> <p>Ability to deal effectively and professionally with ar variety of individuals <p> <p>r <p> <p><strong>Why MedStar Health<strong> <p> <p>At MedStar Health we understand that our ability to treat others well begins with how we treat each other We work hard to foster an inclusive and positive environment where our associates feel valued connected and empowered We live up to this promise through <p> <p>r <p><ul>r <li> <b>Strong emphasis on teamwork <b>our associates feel connected to each other and our mission as an organization In return our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark <li> <p>r <p><li> <b>Strategic focus on equity inclusion amp diversity <b>we are committed to equity for all people and communities We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization <li> <p>r <p><li> <b>Comprehensive total rewards package <b>including competitive pay generous paid time off great health and wellness benefits retirement savings education assistance and so much more <li> <p>r <p><li> <b>More career opportunities closer to home <b>as the largest healthcare provider in the BaltimoreWashington DC region there are countless opportunities to grow your career and fulfill your aspirations <li> <p>r<p><ul><p>r <p> <p><strong>About MedStar Health<strong> <p> <p>MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington DC region while advancing the practice of medicine through education innovation and research Our team of 32000 includes physicians nurses residents fellows and many other clinical and nonclinical associates working in a variety of settings across our health system including 10 hospitals and more than 300 communitybased locations the largest home health provider in the region and highly respected institutes dedicated to research and innovation As the medical education and clinical partner of Georgetown University for more than 20 years MedStar Health is dedicated not only to teaching the next generation of doctors but also to the continuing education professional development and personal fulfillment of our whole team Together we use the best of our minds and the best of our hearts to serve our patients those who care for them and our communities Its how we treat people <p> <p>MedStar Health is an Equal Opportunity EO Employer and assures equal opportunity for all applicants and employees We hire people to work in different locations and we comply with the federal state and local laws governing each of those locations MedStar Health makes all decisions regarding employment including for example hiring transfer promotion compensation benefit eligibility discipline and discharge without regard to any protected status including race color creed religion national origin citizenship status sex age disability veteran status marital status sexual orientation gender identity or expression political affiliations or any other characteristic protected by federal state or local EO laws If you receive an offer of employment it is MedStar Healths policy to hire its employees on an atwill basis which means you or MedStar Health may terminate this relationship at any time for any reason<p>
Instructional Design, Project Manager
Company: Association for Talent Development (ATD)
Location: Washington DC
Posted Mar 12, 2024
<p>Current ATD Employees click here to apply via your Workday account <p> <p><strong>Come work at a place where innovation and teamwork come together to support the most exciting missions in the world<strong> <p> <p><b>Job Description<b> <p> <p>The Association for Talent Development ATD is the premiere membership organization for those dedicated to the learning and talent development industry Our mission is to create a world that works better by empowering LampD professionals to develop talent in the workplace We provide our community with a wealth of resources such as books magazines webinars research all modalities of educational programming and offer the gold standard in talent development certifications <p> <p><b>This Role<b> <p> <p>As an <b>Instructional Design Project Manager<b> at ATD you will report to our Manager Product Development supporting the broader Education department This role will support the development revision and maintenance of courses for the talent development profession <p> <p><b>Specifically the key initiatives and responsibilities of this role include<b> <p> <ul><li>Collaborating with crossfunction teams to develop innovative learning solutions that meet ATDs key performance indicators for successful programs including achieving customer satisfaction and revenue targets<li> <li>Leading project teams including vendors and internal crossfunctional teams to successfully deliver education products ensure they are excellent and align to our course standards and processes<li> <li>Researching industry trends and sourcing innovative solutions that contribute to the growth and scalability of the business line<li> <li>Reviewing and evaluating existing programs to make recommendations for enhancements revisions and product sunsetting<li> <li>Guiding course development to ensure successful program content designs and materials that align with ATDs standards for consistency and and learning experience<li> <li>Analyzing participation and performance data to continuously optimize the product portfolio and user experience<li> <li>Liaising with the Marketing function to support marketing strategy and execution for the education products<li> <li>Developing deep knowledge of the Education business line to serve as a trusted consultant on education programs<li> <li>Analyzing operational processes and business challenges to identify areas for process improvement for ATD education programs<li> <li>Writing course descriptions for website catalog and technology platforms in partnership with subject matter experts and marketing<li> <li>Reviewing technology platform setups for courses to ensure accuracy<li> <li>Participating in special projects as assigned<li> <ul><p><b>About You<b> <p> <ul><li>Bachelors degree in a related field Masters degree preferred<li> <li>At least 5 years of experience in instructional design education and project management<li> <li>Experience in a fastpaced technologyinspired culture with the ability to work in a dynamic environment consistently demonstrating positive business acumen<li> <li>Strong proficiency in Microsoft Excel PowerPoint and Word<li> <li>Proficiency in working within various learning technology platforms a plus<li> <li>Proficiency in rapid development tools a plus<li> <li>Excellent skills in problemsolving interpersonal communication writingediting planning organization time management multitasking productivity and efficiency<li> <li>Must thrive in a fastpaced and crossfunctional work environment<li> <ul><p><b>Meet the Education Team<b> <p> <ul><li>The education team is a 29person team responsible for developing delivering and managing professional development programs for the talent development field<li> <li>Our programs are available in a variety of ways including inperson open enrollment live online ondemand elearning onsite at client organizations and globally through channel partners in select regions<li> <li>We partner with over 130 facilitators who are the leading experts in talent development<li> <ul><p><b>Our Work Environment<b> <p> <ul><li>The Association for Talent Development is a hybrid organization headquartered in Alexandria VA<li> <li>Our recently remodeled office is in the heart of Old Town Alexandria right on King Street just a block away from the Metro and the Historical District and Old Town Waterfront along the Potomac River<li> <li>We are committed to our own development and offer a wide range of professional development opportunities additional paid time off with our Learning Hours and an annual Employee Learning Week<li> <li>We celebrate and recognize our teammates with awards ceremonies picnics and other events<li> <ul><p>If you are interested in this position or ATD in general we want to talk with you <p> <p><b>Benefits<b> <p> <p>Employment at ATD isnt just about a job its about our employees wellbeing Our ATD LiveWell program provides a variety of essential and fun benefits based on areas of Physical Financial Social and Career health Look at some but not all of what we offer and see for yourself <p> <ul><li>Medical dental and vision benefits<li> <li>Paid Time Off PTO Personal Days Sick Time Sabbaticals Learning Hours<li> <li>403b plan with 6 company match and immediate vesting on employee contributions<li> <li>Get Fit or Quit Program reimbursement for gym memberships fitness classes etc<li> <li>Flexible Spending and Health Savings accounts<li> <li>Free Headspace membership<li> <li>Unlimited Professional Development through ATD classes certifications resources etc<li> <li>Tuition Assistance<li> <li>Wellness library and events virtual and inperson<li> <li>Life insurance<li> <li>Accident critical illness and hospital indemnity<li> <li>Company paid Teladoc visits<li> <li>Short and longterm disability<li> <li>Pet insurance<li> <li>Employee discount program Tickets at Work Verizon Hertz Capital Bikeshare and more<li> <ul><p>EEO Statement <p> <p>ATD is proud to be an Equal Employment Opportunity employer All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion age color national origin sex gender including pregnancy childbirth or related medical conditions sexual orientation gender identity or expression genetics status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics We celebrate diversity and are committed to creating an inclusive environment for all employees <p> <p>Need Assistance <p> <p>ATD is committed to working with and providing reasonable accommodations for any applicant with a disability If you are disabled and need assistance participating in the application or hiring process please contact us at recruitingtdorg or you may call us at 18006282783<p>