Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior Director, Sales - Microsoft Partnership

Company: Tanium

Location: Remote

Posted Nov 29, 2025

The Senior Director of Sales for the Microsoft Partnership at Tanium is responsible for driving Microsoft Sourced and Influenced New Annual Recurring Revenue. The role involves expanding and deepening Tanium's strategic relationship with Microsoft, collaborating with Microsoft's Sales Partner Security and Azure organizations, and driving cross-functional alignment on go-to-market execution. The ideal candidate has 10-15+ years of sales experience, a strong track record of quota overachievement, and established relationships with mid-level and senior leaders in Microsoft's sales organization.

Analyst Relations Director

Company: Twilio

Location: USA

Posted Nov 29, 2025

The job posting is for a Director of Analyst Relations role at Twilio, an individual contributor position reporting to the Sr Director of Analyst Relations. The role focuses on building relationships with top-tier industry analysts and influencers to elevate Twilio's market position and guide internal team strategy. The position requires 10+ years of experience in Analyst Relations or related fields, excellent communication skills, and the ability to collaborate cross-functionally.

Corporate Counsel

Company: H1

Location: Remote

Posted Nov 29, 2025

H1's mission is to provide equitable healthcare through data and AI. They seek a Corporate Counsel with legal and tech expertise, offering competitive compensation and a supportive work environment.

Technical Lead Developer (AWS Full-Stack Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 29, 2025

Capstone Integrated Solutions is a comprehensive services provider with a team of highly experienced professionals. They offer a complete suite of services for software development, system analysis, integration, implementation, and support. The company is looking for a Senior Technical Lead Developer to guide the design, development, and delivery of a cloud-native application built on AWS with an Angular frontend and Python backend.

Sr. Marketing Operations Manager - Systems

Company: Vercel

Location: USA

Posted Nov 29, 2025

The Senior Marketing Operations Manager Systems role at Vercel focuses on owning and optimizing the marketing tech stack, integrations, and data governance. The role requires 8+ years of experience in SaaS or high-growth startups, deep expertise with marketing automation platforms like Inflection.io and Salesforce, and a strong understanding of lead routing, lifecycle management, and data governance best practices. The position offers a competitive compensation package, inclusive healthcare, learning and growth opportunities, flexible time off, and a WFH budget.

Data Analyst - Payments & Blockchain

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The Payments & Blockchain team transforms blockchain data into insights to guide product, trading, and operational decisions.

AI Artist/Producer

Company: Innovecs

Location: Remote

Posted Nov 29, 2025

Innovecs is a global digital services company seeking AI artists and producers for diverse projects. They offer flexible hours, competitive compensation, comprehensive hardware/software setup, open-door culture, health insurance, learning and development opportunities, and virtual team-building activities.

Mid-Market Account Executive

Company: Canva

Location: Australia

Posted Nov 29, 2025

Canva is seeking a sales professional to join their team and help scale the company. The role involves territory and account planning, pipeline generation, customer-centric storytelling, product expertise, fostering long-term relationships, and bringing clarity to complex problems. The ideal candidate has experience in medium-sized accounts, full sales cycles, navigating complexity, and presenting to stakeholders. Canva offers equity packages, inclusive parental leave, an annual Vibe & Thrive allowance, and flexible leave options.

Product Designer

Company: CareMessage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Product Designer role at a health technology company. The role involves designing solutions for vulnerable patients, collaborating with cross-functional teams, and owning the end-to-end user experience. The company values empathy, collaboration, and a data-driven approach to design.

Senior Talent Acquisition Partner - Business Recruiting

Company: Canva

Location: Australia

Posted Nov 29, 2025

The job description is for a Senior Talent Acquisition Partner role at Canva, a company with campuses in Sydney and Melbourne and coworking spaces in other cities. The role involves partnering with senior business leaders, designing sourcing strategies, owning the recruitment process, acting as a trusted advisor, contributing to global TA initiatives, and taking a data-driven approach to improve hiring processes. The ideal candidate should have significant experience in business recruiting, be skilled at building strong pipelines, thrive in high-growth environments, influence senior stakeholders, and care about creating inclusive teams and exceptional candidate experiences.

Senior Payments Operations Manager

Company: Airbnb

Location: Remote

Posted Nov 29, 2025

The role of Senior Payments Operations Manager for Procedures Standards & GTM Readiness at Airbnb involves leading the development, standardization, and execution of global payments procedures and standards. The position focuses on operationalizing the payments platform, building policies and processes, and ensuring seamless, transparent, and trusted payment experiences for guests and hosts. The role requires 12+ years of experience in payments, fintech, or financial services, with a strong understanding of payins, payouts, operational workflows, forecasting, and exception management.

Graduate Operations & Innovation Associate

Company: Storyteller

Location: Romania

Posted Nov 29, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position with a competitive salary, benefits, and 33 days of paid leave.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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