Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Marketing Designer

Company: GrowthAssistant

Location: Philippines

Posted Nov 25, 2025

GrowthAssistant is seeking a Marketing Designer to create high-quality marketing assets for a US-based client. The role involves designing various assets like sales decks, banner ads, social media graphics, and animated content. The ideal candidate should have 3+ years of experience in graphic design for marketing or B2B brands, proficiency in Adobe Photoshop, Illustrator, After Effects, and Canva, and strong experience in designing sales decks, PDFs, and marketing collateral.

BackOffice Administrator

Company: Talent Hackers

Location: Latin America

Posted Nov 25, 2025

The role involves various administrative tasks such as data entry, calendar management, communication preparation, meeting coordination, project management assistance, and billing processes. The ideal candidate should have 3+ years of experience, excellent communication skills, project management experience, and proficiency in Google Suite.

Bilingual Team Lead - Public Records

Company: First Advantage

Location: Colombia

Posted Nov 25, 2025

The text describes a job role at First Advantage emphasizing team leadership, compliance, and process improvement. It highlights the company's commitment to diversity, employee empowerment, and career growth opportunities. The role requires bilingual skills and experience in operations, with a focus on delivering high-quality service and managing a team of specialists.

Backend Engineer - Core Technology

Company: Stripe

Location: Remote

Posted Nov 25, 2025

Stripe seeks a software engineer to contribute to critical infrastructure systems, focusing on reliability, scalability, and productivity. The role involves working on distributed systems, developer tools, data platforms, and financial systems while aligning with Stripe's mission to grow the internet's GDP. The position offers autonomy, collaboration, and impact across multiple high-scale teams.

Content Strategist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

Liberty Mutual's USRM Knowledge Management mission is to deliver accurate, efficient, and contextually relevant knowledge to support frontline employees, strengthen decision-making, and enhance operational performance through advanced technologies like AI. The role focuses on building a best-in-class Knowledge Management capability, requiring deep expertise in KM disciplines and leading complex projects.

Senior Infrastructure Software Engineer

Company: Dropbox

Location: Remote

Posted Nov 25, 2025

The role of an Infrastructure Engineer at Dropbox involves shaping and constructing robust systems to support current products and future innovations. Responsibilities include building infrastructure for metadata management, expanding Dropbox's data fabric, optimizing analytics platforms, collaborating with cross-functional teams, and proactively identifying opportunities for improvement. The position requires a strong technical background, experience in managing large-scale systems, and the ability to navigate ambiguous situations.

Online Task Contributor - English (US)

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This is a part-time remote position evaluating and providing feedback on content to improve AI technologies. The role offers flexible hours, the ability to work from home, and the chance to contribute to the development of AI models used by major brands. Hourly earnings are estimated at $11.50 USD, with potential for higher pay based on productivity.

VP - Product Management (Platform & Signature Experience)

Company: EDB

Location: Remote

Posted Nov 25, 2025

The candidate is seeking a VP of Product Management role overseeing the end-to-end user journey and execution layer of the EDB Postgres AI platform. The role involves leading teams responsible for platform services, hybrid management, telemetry, migrations, and partner marketplace integration. The ideal candidate should have 10+ years of product leadership experience, deep technical fluency in modern database technology and cloud-native architecture, and proven ability to define a world-class user experience for enterprise-grade software.

AI Content Designer

Company: R/GA Careers Page

Location: Remote

Posted Nov 25, 2025

The job description outlines the role of an AI Content Designer at Addition, focusing on creating next-generation content experiences using generative AI. The role involves crafting brand-right content across various surfaces, writing and refining prompts for LLMs, collaborating with multidisciplinary teams, and optimizing AI-generated content. The ideal candidate should have experience in content design, UX writing, or content strategy, along with AI fluency and strong editorial skills.

Customer Experience Associate

Company: Origin

Location: USA

Posted Nov 25, 2025

Origin is seeking a part-time Customer Experience Associate to join their team and work closely with users and Financial Planners. The role involves providing exceptional support, identifying trends, and gathering customer feedback. The ideal candidate is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. The position offers flexible hours, remote work, and opportunities for career progression within the company.

Content Reviewer US

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This text is advertising a freelance opportunity to work as a Personalized Internet Assessor for TELUS Digital AI Community. The role involves analyzing and providing feedback on online content to improve search engine results. It is a part-time, long-term project with an estimated hourly rate of $14 USD. The text also mentions a global AI Community of 1 million+ contributors and provides details on the basic requirements, assessment process, and equal opportunity policy.

Enterprise Account Executive

Company: Elicit

Location: Remote

Posted Nov 25, 2025

Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring an Enterprise Account Executive to expand into complex enterprise environments like life sciences, biotech, and pharma. The role involves owning enterprise deals, managing the sales cycle, tailoring technical value, expanding accounts, shaping the sales motion, contributing to team growth, and being the voice of the customer.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages