Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior Manager - Advanced Analytics, Marketing

Company: Airbnb

Location: USA

Posted Nov 24, 2025

Airbnb seeks a Senior Manager Advanced Analytics Marketing to drive growth through data analysis and innovation. The role involves leading teams, designing experiments, and developing tools for strategic decisions. The company emphasizes diversity, inclusion, and remote work opportunities with a focus on impactful contributions.

Operations Engineering Associate

Company: Swissblock

Location: Switzerland

Posted Nov 24, 2025

Swissblock is a private investment firm seeking an operations professional to build a new company branch. The role involves building automated workflows, developing tools, partnering with tech teams, and supporting operational duties. Swissblock offers a diverse environment, flat hierarchies, and a competitive compensation package.

Solutions Engineer - Emerging Enterprise

Company: Lumos

Location: USA

Posted Nov 24, 2025

The role of a Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, structuring POCs, driving technical investments, and owning initiatives. The company values empathy, customer-centricity, and a desire to work in a high-growth startup environment.

Software Engineer, Back End - Video Generation (Tech Lead Level)

Company: Synthesia

Location: UK,Europe,Switzerland

Posted Nov 24, 2025

Synthesia is an AI video communications platform that simplifies video production for businesses. The company is trusted by leading brands and has a strong engineering team focused on improving the resilience and scalability of their video generation pipeline. They offer a remote role for a software engineer with experience in high-performing teams and AWS.

Senior Director - Data Engineering (AWS)

Company: phData

Location: USA

Posted Nov 24, 2025

This Senior Director Data Engineering role at phData offers high-impact opportunities in strategic customer leadership, technical innovation, and growth. It requires expertise in cloud platforms and leadership skills, with a focus on driving business outcomes and client success.

Head of Indirect Procurement Operations

Company: Dropbox

Location: Ireland

Posted Nov 24, 2025

Dropbox is seeking a Head of Procurement Operations to lead the transformation of procurement by harnessing innovation, automation, and collaboration. The role involves reimagining how the company buys and contracts, simplifying complexity, automating manual processes, and partnering cross-functionally to redefine procurement at scale. The ideal candidate will be a strategic operator and change agent with experience in global indirect procurement, people management, and leading global procurement operations.

Senior Consultant Data and AI Strategy

Company: phData

Location: USA

Posted Nov 24, 2025

This job description outlines a Senior Consultant AI & Data Strategy role with responsibilities including developing AI strategies, identifying use cases, and guiding clients. It lists required experience in consulting and AI technologies, along with company benefits like remote work and professional development opportunities.

Support Engineer

Company: n8n

Location: EMEA

Posted Nov 24, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, building a diverse team, cultivating a large community, and raising significant funding. n8n is committed to diversity, inclusion, and providing excellent customer support through its Tier 2 Support team.

Enterprise Account Executive

Company: Checkly

Location: USA

Posted Nov 24, 2025

Checkly is seeking a Senior Account Executive to join their sales team, offering remote work with NYC office access, competitive compensation, and opportunities to work with tech companies. The role emphasizes solving engineering challenges and growing enterprise accounts in a flexible, transparent startup environment.

Director - Accounting

Company: Ditto

Location: USA

Posted Nov 24, 2025

Ditto is hiring a Director of Accounting to lead the accounting function through the company's next stage of growth. The role involves owning GAAP restatement work, scaling internal systems, managing external vendors, building a high-performing team, and driving automation and AI adoption. The ideal candidate should have a CPA, 10+ years of progressive accounting experience, and a strong background in US GAAP and technical accounting standards.

Senior Front End Web Developer

Company: Aequilibrium Software Inc.

Location: Canada

Posted Nov 24, 2025

Aequilibrium is seeking a Senior FrontEnd Web Developer with expertise in building financial services web applications on digital banking platforms. The role involves developing, optimizing, and maintaining responsive web applications using React 19, TypeScript, and modern frontend technologies. The ideal candidate should have 6+ years of experience as a Front End Web Developer, strong knowledge of React, TypeScript, Node.js, and experience with digital banking platforms like Central1 Forge, Temenos, VeriPark, Plumery, or Backbase.

Sr AI Engineer | TS/Vue/NodeJS

Company: n8n

Location: Europe

Posted Nov 24, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using AI. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on building AI-powered features that redefine how users build automations, with a user-focused mindset and a bias for shipping and learning.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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