Life Insurance Jobs in Provo, UT
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Data Analyst
Company: Zions Bancorporation
Location: Salt Lake City, UT
Posted Aug 04, 2023
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Life and Disability Insurance, Paid Parental Leave and Adoption AssistanceHealth Savings (HSA), Flexible Spending (FSA) and dependent care accountsPaid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessionsTuition Reimbursement for qualifying employees Employee Ambassador preferred banking products Benefits: Medical, Dental and Vision Insurance - START DAY ONE! This role wears multiple hats acting as Data Analyst, System Analyst, and Business Analyst in different projects. The Data Analyst will: Work within a SAFe Agile team to build and maintain a Continuous Delivery Data PipelineAnalyze, and map system data into the operational or integrated data warehouse or big data platform to meet reporting and analytical business needs Test and validate data attributes based both on source data and results from other systems to ensure the data accurately reflects the source system and business needs Work with source system Operational Analysts to understand system nuances and resolve issues Work with reporting teams to explain the data to report writers and communicate the scope and impact of changes Take ownership of the SDLC process and manage work quality and quantity through frequent releases, closely coordinating with data engineers, modelers, product owners, and other information analysts Create and maintain clear, detailed, and accurate metadata documentation Lead small projects and teams to develop solutions for our customers working with the modeling and architecture team and business analysts across multiple departments Handle other duties as assigned Technical Experience and Qualifications: Well-honed knowledge of the banking industry, loan and deposit systems, regulatory reporting requirements, or data warehouse, data lake, common data model experience Skilled with programming and scripting languages (SQL, Python, GCP) Strong testing skills Experience with Google Cloud PlatformStrong analytical, organizational and problem-solving skills Ability to estimate scope and schedule required and commit to deadlines Effective presentation and communication skills interpersonal skills Ability to work with management, peers, and technical staff Bachelor's degree in Information Systems, Data Analytic, Data Management or related experience in the field of data analysis/management2+ years' experience in data analysis, operations support, software development, project management, or other directly related experience A combination of education and experience may meet requirements. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company's primary technology and operations center. This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as: Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX stationAt least 75% of the building is powered by on-site renewable solar energyAccess to outdoor recreation, parks, trails, shareable bikes and locker roomsLarge modern cafe with a healthy and diverse menuHealthy indoor environment with ample natural light and fresh airLEED-certified sustainable building that features include the use of low VOC-emitting construction materials Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve. Location: This position has a hybrid work from home schedule with a minimum of three days per week in the office at the Zions Technology Center in Midvale, UT. The Data Analyst will help us acquire data from operational systems and position it to support operational or managerial and analytical reporting. If you are ready to move your career forward, read on.
Associate Strategic Partnerships Executive U.S.
Company: Pattern
Location: Provo, UT
Posted Aug 05, 2023
We also believe in having fun and balancing our lives, so we offer awesome benefits that include Unlimited PTOPaid HolidaysOnsite Fitness CenterCompany Paid Life InsuranceCasual Dress CodeCompetitive PayHealth, Vision, and Dental Insurance401(k) Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. You will collaborate regularly with members of the alliances, account executive, BDR, RevOps, and marketing teams to drive pipeline through executive referrals. Be prepared to demonstrate relevant experience in sales, business development or strategic partnerships. We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. Pattern is an equal opportunity employer. This could include evidence of successful partnerships you've formed, sales pipeline you've built and/or revenue you've generatedHaving an impressive network of contacts within the related industry, particularly with executives and influencers, would allow you to hit the ground runningAbility to think strategically, both in the cover letter and during the interview process would be considered more favorableUnderstanding Patterns mission, values, and culture and demonstrating how you embody these into your work would give you an edgeBe ready to talk about how you can add value and be the best addition to the teamFocus on mentioning how you would make a difference at Pattern Why should I work at Pattern? We are looking for individuals who are: Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. As Pattern and the partnership organization grow, opportunities could arise for managing additional alliance programs and people. You will work closely with the in-region business development, sales and marketing teams while communicating globally with the other full-time alliances and partnerships team members. Pattern offers big opportunities to make a difference in the eCommerce accelerator industry!
Senior Staff Site Reliability Engineer
Company: BILL
Location: Salt Lake City, UT
Posted Aug 05, 2023
We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. They measure, iterate, and continuously improve. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. We are curious. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.BILL Culture:Humble - We check our egos at the door. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. We live our culture and values every dayAt BILL, we’re different by design—it's our culture. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. They establish and engender trust by being careful, listening over talking, and being accurate.
SR BI Developer
Company: Adobe
Location: Provo, UT
Posted Aug 05, 2023
We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Learn more. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. What you need to succeed 7+ years of relevant work experience with SSIS, SSAS, Data Warehousing, Data Analysis, and Business Intelligence.Minimum of 3 years as data analyst or in hands-on business process management role.Must have authoritative knowledge of SSIS, SSAS, TSQL, stored procedures, and database performance tuning.Strong in Data Warehousing, Business Intelligence, and Dimensional Modeling concepts with experience in designing, developing & maintaining ETL, database & OLAP Schema and Public Objects (Attributes, Facts, Metrics, etc. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. Adobe is an equal opportunity employer. If you're looking to make an impact, Adobe's the place for you. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.
Settlements Analyst
Company: The AES Corporation
Location: Salt Lake City, UT
Posted Aug 06, 2023
All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. The total compensation package for this position may also include other elements such as annual bonus, in addition to a full range of medical, dental, vision, life, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The expected salary for this position, at commencement of employment, is between $60,000 and $85,000/Annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Minimum of one (1) year of Finance or Accounting experience, required. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Microsoft Office skills required; strong Excel skills needed. Main Responsibilities: Analyzes, reconciles, and/or evaluates the accuracy of commodity transactions and details, ensuring proper amounts and classification.Prepares & Reconciles commodity invoices to third party and transaction systems.Identify problem areas or situations, evaluate problem causes, and take appropriate action to resolve identified problems.Prepares journal entries related to commodity transactionsEstablish and maintain a cooperative working relationship with those contacted in the course of assigned responsibilities Qualifications: Bachelor's degree in Finance/Accounting or related field requiredMinimum three (3) years of utilities & commodities experience requiredFluent in EnglishMicrosoft Office skills required; Strong Excel skills preferredAbility to learn custom industry specific systemsExcellent Communication SkillsStrong Problem-Solving Skills AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Ability to learn custom industry specific systems.
Marketing & Public Relations Spec II
Company: ARUP Laboratories
Location: Salt Lake City, UT
Posted Aug 05, 2023
Familiar with standard concepts, practices, and procedures within advertising, marketing, and public relations. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Communicate: Frequently communicate with others. Writes, proofreads, and edits copy, brochures/print, and other forms of documents. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Other duties as assigned. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Responsible for research and development of media plans, identifying target audience, and ideal media outlets. Coordinates event scheduling, project trafficking, and promotions to ensure client satisfaction and project completion.
Principal Geotechnical Engineer
Company: Stantec
Location: Salt Lake City, UT
Posted Aug 06, 2023
We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Benefits Summary: Full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Primary Location : United States-Utah-Salt Lake City Other Locations : United States-Colorado-Denver, United States-Arizona-Chandler Work Locations : Salt Lake City UT Organization : BC-1829 Mining-US Employee Status : Regular Job Level : Manager Travel : Yes, 20 % of the Time Schedule : Full-time Job Posting : Mar 20, 2023, 5:32:20 AM Req ID: 230001BK Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. Temporary employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law. FeelingEnergized Pay transparency laws require employers to provide the following information for positions that may be in the following jurisdiction(s): Salary Range(s): $128,200.00 - $192,300.00 (CA, CO, WA locations only) The final agreed upon compensation is based on individual education, qualifications, experience, and work location. These include but are not limited to geology, hydrogeology, environmental practices/permitting, rock mechanics, water management, process design and pumping/piping of slurry tailings. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law). The person will need to possess a competent understanding of project/program management fundamentals and have a firm understanding of the relationship between technical delivery, project scope, costs, and schedule. Have a clear understanding of the current and future market and business conditions, revenue and profit potential, major clients and competitors in our active mining markets Assist in developing and then implementing regional, country, and client marketing strategies to enable optimum market penetration of the sector in selected geographies Identify the skill and expertise gaps to meet the current and future market opportunities and support suitable recruitment or development actions within the Mining, Mineral and Metals Business Line leadership to address them Assist in the recruitment of high caliber engineers and scientists to our Global Mining, Mineral and Metals Practice Participate in conferences, seminars, interact with the media, public, and represent Stantec in social, community, and business situations Complete work in line with Stantec Core Values and in accordance with the Stantec Quality, Safety & Environment Systems and Project Quality Procedures Qualifications Your Capabilities and Credentials Excellent communication skills: verbal, business writing, electronic communications and presentations Understanding of mining operations and tailings and mine waste management, geotechnical material characterization (particularly mined materials), slope stability, seismic deformation analyses, liquefaction potential, seismic hazard assessments, seepage and foundation characteristics of dams/tailings storage facilities Ability to work under minimal supervision and work well with others to achieve group results Ability to lead several projects or tasks with a sound understanding of overall goals, objectives, and costs to our clients Possess strong problem-solving skills and ability to make timely decisions or lead and develop others to do so Provide technical, safety and logistical leadership to project teams throughout the completion of programs in various stages of development Strong mentoring and leadership skills and desire to encourage and coach staff Registered Professional Engineer with ability to obtain reciprocity to targeted states engaged in mining activities within Membership of professional bodies related to geotechnical engineering, tailings/water dams, and international mining Education and Experience Master's Degree in Civil, Geotechnical, or Geological Engineering from an accredited university preferred.
Sr. Database Administrator
Company: R1 RCM
Location: Salt Lake City, UT
Posted Aug 04, 2023
The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. We believe in giving back to the community and offer a competitive benefits package including: Comprehensive Medical, Dental, Vision & RX CoveragePaid Time Off, Volunteer Time & Holidays401K with Company MatchCompany-Paid Life Insurance, Short-Term Disability & Long-Term DisabilityTuition ReimbursementParental Leave R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. Manager, DBA/Middleware Operations, The Sr. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook Communication and timeliness are a must in problem solving, initiating change, and escalation. through multiple product lifecycle environments, from development to mission-critical production systems.Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations.Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.Refine and automate regular processes, track issues, and document changes.Assist developers with complex query tuning and schema refinement.Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.Provide rotation-based 24/7 on call support for unplanned outages and planned maintenance/release events.Collect and report database performance KPI's on regular basis. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. You Have: Bachelor's degree in information technology or related discipline.5+ years of database administration experience preferably in MSSQL, MySQL and Postgres.At least 2 years of cloud based database administration experience.Experience in troubleshooting and resolving database problemsExperience in implementing operational automation using scripts.Hands on experience with SSIS, SSRS and PowerShell.Extensive experience with Windows/SQL*Server Clustering (On Physical & Cloud based VM's), Always ON, Replication, Mirroring.Experience with Performance Tuning and Optimization (PaaS & IaaS).Experience with backups, restores and recovery modelsKnowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.Experience working with Windows server, including Active DirectoryAbility to work in a rapidly changing environmentAbility to multi-task and context-switch effectively between different activities and teams It would be great if you also have: Healthcare experienceDBA certifications Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.
Senior Operations Specialist
Company: TAB Bank
Location: Ogden, UT
Posted Aug 04, 2023
Operational Management Review systems, configuration and services Knowledge of standard IT hardware and equipment Ability to learn and understand IT management software - pulling logs, etcAbility to diagnose and solve application issues Providing on-call support Working with cross-functional IT team to identify and track issues Escalating Problems, Enhancements and BugsField incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems.Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize, schedule, and administer all instances where enhancements and defect resolution are required.Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.Assist in testing fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.Maintain and enhance performance of all new and existing software and applications across the organization.Identify and learn appropriate software applications used and supported by the organization.Coordinate with department heads to assess departmental application training needs and objectives.Participate in the design, development, and delivery of software applications training programs and individual classes.Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution.Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, and so on.Apply diagnostic utilities to aid in troubleshooting.Provides guidance to members of the team.The position requires interfacing with multiple departments, creating and/or translating business requirements into the technical specifications.Other duties as assigned. Personal Attributes Highly self-motivated and directed.Ability to absorb innovative ideas and concepts quickly.Good analytical and problem-solving abilities.Ability to effectively prioritize and execute tasks in a high-pressure environment.Ability to research software development and delivery concepts and technical application issues.Ability to present ideas in business-friendly and user-friendly language.Strong customer service orientation.Excellent written, oral, interpersonal, and verbal communication skills.Experience working in a team-oriented, collaborative environment.Excellent listening and interpersonal skills.Solid organizational skills including attention to detail and multi-tasking skillsAbility to effectively prioritize and execute tasks in a high-pressure environment.Understanding Agile Methodology.Confidence in debugging and solutioning challenges during complex implementations TAB Bank Offers: Onsite GymTuition ReimbursementPaid HolidaysGym ReimbursementCollege Scholarships for Employees and Families401(k)Paid Time Off (PTO)Employee Assistance Program (EAP)I Made the GradeHoliday Club ProgramMedical, Dental, Vision, Life and AD&D, Voluntary Disability, Flex Spending & Dependent Care TAB Bank will not sponsor applicants for work visas. Analyze, track and drive results, make recommendations for operational process improvement, and implement changes.Assess the escalation and system for centralized customer issues.Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.Performs IT (Information Technology) functions such as design, analysis, evaluation, testing, debugging and implementation of applications or programs supporting company business processes and operations. This includes troubleshooting applications and software for all internal customers, such as operations, development, and other business units. Position Requirements Formal Education & Certification Bachelor's Degree or equivalent experience5 years of experience in IT related fields required.2-3 years of experience in the banking and/or finance industry preferred Knowledge & Experience Strong application knowledge and aptitude for grasping and using various software applications.In-depth, hands-on knowledge of and experience with enterprise and desktop applications.Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.Broad knowledge of SDLC and techniquesAble to develop and interpret technical documentation for training and end user procedures.Knowledge of trends in technology relating to software applications.Experience with building and maintaining databases for query and problem tracking.Good understanding of the organization's goals and objectives. The Senior Operations Specialist is also responsible for assisting in the design, delivery, training and improvement of in-house applications and other operational concepts. Acquisition & Deployment Conduct research into software application products and services in support of development and purchasing efforts.Provide support for the testing of new and existing software applications under development or consideration for purchase. Responsibilities Strategy & Planning Create and deploy feedback mechanisms for end users. This role is to deliver and oversee the end users in the organization about how to use several types of software programs efficiently and effectively in fulfilling business objectives. Description A Senior Operations Specialist is responsible for ensuring that the day-to-day operations run smoothly.
Manager, Organizational & Talent Development
Company: BILL
Location: Salt Lake City, UT
Posted Aug 06, 2023
We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.BILL Culture:Humble - We check our egos at the door. Using organizational talent practices, these products will help attract, onboard, develop, motivate, and retain productive, engaged employees. Examples include: internal mobility programs, performance management and enablement, org transformation/effectiveness, mentorship, leading and managing through change, and more! We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We are curious. We live our culture and values every dayAt BILL, we’re different by design—it's our culture.
Staff Software Engineer (Elixir) - Payments
Company: BILL
Location: Salt Lake City, UT
Posted Aug 04, 2023
We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.BILL Culture:Humble - We check our egos at the door. We are curious. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We listen, accept feedback.Authentic - We earn and show trust by being real—embracing our authentic selves.Passionate - We care deeply about each other and our customers.Accountable - We are duty-bound to each other, our customers, and society.Fun - We wrap it all together by building connections and enjoying time spent together.Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants We live our culture and values every dayAt BILL, we’re different by design—it's our culture. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations.
Manager, Account Management
Company: SmithRx
Location: Provo, UT
Posted Aug 06, 2023
We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high performing, satisfied customers. Especially when it’s hard.Courage. The Account Manager begins involvement with their client at implementation kick-off and is responsible for the development and maintenance of the client success plan, orchestrating the involvement of additional SmithRx teams to ensure that the client is achieving their stated business goalsWhat will you do:Be accountable for customer satisfaction and retention of assigned client(s)Build trusting relationships with client operational leadershipMaintain a comprehensive understanding of business challenges faced by customersApply cross-functional project management to drive resolution for escalated client issues, coordinating internal and external teams as necessaryIdentify product gaps by conducting business impact assessments and managing client expectationsAssess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is in placeWhat will you bring to SmithRx:An obsession with customer experience and customer satisfactionA passion for solving difficult problems together in collaboration with the broader teamExecutive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogueExperience in Client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achievedAbility to work independently as well as part of an extended, cross-functional teamSelf-driven, results-oriented work ethic with a positive outlookAbility to take initiative with little to no directionBe transparent and honest in a positive, professional and polite mannerConflict resolution skillsEmpathic communicator with a consultative approach, able to see things from other person's point of viewAt least 3 – 5 Years of working knowledge of healthcare benefits, account management, pharmacy benefits, commercial health insuranceBachelor’s and Advanced Degree in a related field (strongly preferred)What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance Flexible Spending Benefits Discretionary Time Off 401(k) Retirement Savings Program Commuter Benefits Paid Parental Leave benefitsProfessional development and training opportunities “Innovation has lagged in the PBM sector, and our team is dedicated to accelerating change.”Job Summary:The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services. You will bring strong industry and product knowledge and serve as a trusted advisor and business partner for your client’s operational leadership. Build bridges and lift up your colleagues.Our Commitment:SmithRx is a rapidly growing, venture-backed health-tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. “Our focus is on building the next generation pharmacy benefits partner that enables choice, aligns incentives, and surfaces insights to improve care delivery,” says SmithRx Founder & CEO Jake Frenz. Embrace the challenge.Together. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients.As an Account Manager you will be responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers. At our core, we are guided by our company values:Integrity. Do the right thing.