Long-Term Relationships Jobs in USA
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Senior Android UX Engineer - Client Products & Emerging Tech
Company: Airbnb
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> <strong> Client Products amp Emerging Tech <strong> <p> <p> The Client Products amp Emerging Tech team is a newly established team that builds impactful product features for Airbnbs Guests and Hosts with new and existing technologies as well as horizontal components such as navigation that aim to provide a cohesive user experience The Senior Android UX Engineer joining this team will play a critical role in the endtoend development of new product areas that leverage emerging technologies They will collaborate closely with Design partners to rapidly ideate prototype develop and ship innovative product experiences <p> <p> The team is part of the Client Foundation amp Products organization which is responsible for Airbnbs product infrastructure including Design Language System DLS UI frameworks media frontend and data access across different client platforms Android iOS and Web It plays a central role in Airbnbs overall client strategy contributes to libraries such as <a class=fontbold underline fontbold underline fontbold underline href=httpsgithubcomairbnblottieandroid rel=noopener noreferrer nofollow target=blank> <u> Lottie <u> <a> and <a class=fontbold underline fontbold underline fontbold underline href=httpsairbnbioprojectsepoxy rel=noopener noreferrer nofollow target=blank> <u> Epoxy <u> <a> and has more recently enabled Airbnbs transition to Jetpack Compose <p> <p> Learn more about <a class=fontbold underline fontbold underline fontbold underline href=httpsairbnbiomobile rel=noopener noreferrer nofollow target=blank> <u> Mobile Engineering at Airbnb <u> <a> <u> <u> <a class=fontbold underline fontbold underline fontbold underline href=httpsmediumcomairbnbengineeringmakingairbnbsandroidappmoreaccessible75618172be6 rel=noopener noreferrer nofollow target=blank> <u> Making Airbnbs Android App More Accessible <u> <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsmediumcomairbnbengineeringintroducingshowkasealibrarytoorganizediscoverandvisualizeyourjetpackcomposeelementsd5c34ef01095 rel=noopener noreferrer nofollow target=blank> <u> Introducing Showkase for Jetpack Compose <u> <a> and <a class=fontbold underline fontbold underline fontbold underline href=httpsmediumcomairbnbengineeringairbnbspageperformancescoreonandroidf9fd5e733e rel=noopener noreferrer nofollow target=blank> <u> Page Performance Score on Android <u> <a> Also meet our Client Foundation amp Products leader <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomincynthiachu rel=noopener noreferrer nofollow target=blank> <u> Cynthia Chu <u> <a> <p> <p> <strong> The Difference You Will Make <strong> <p> <ul> <li> <p> Explore shape and develop new product experiences alongside crossfunctional partners design and product from ideation to implementation at scale <p> <li> <li> <p> Lead investments into new technical capabilities that push the envelope and unlock product innovation <p> <li> <li> <p> Develop prototypes to validate ideas while proactively considering longterm implications on technical design and architecture <p> <li> <li> <p> Translate prototypes to high quality scalable and maintainable production code through iterative development <p> <li> <li> <p> Partner with peer engineering teams to integrate new features that impact different areas within the product <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> 5+ years of industry experience with a BSMasters or 2+ years with a PhD building consumer Android applications at scale preferably in Kotlin and Compose <p> <li> <li> <p> Youre passionate about UI and Product development deep knowledge of UI architecture and UI performance with prior experience building delightful and fluid interactions screens and graphics <p> <li> <li> <p> Expertise in Kotlin or Java and Jetpack Compose UI experience is highly desired <p> <li> <li> <p> Ability to take a thoughtful pragmatic and efficient approach to problem solving <p> <li> <li> <p> Experience collaborating with product designers especially in a remote capacity <p> <li> <li> <p> Passion to uplevel yourself and those around you through curiosity and fostering a collaborative and inclusive team environment <p> <li> <li> <p> Bachelors Masters andor PhD preferably in CS or equivalent industry experience <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager AirbnbInc can be employed in states where we have registered entities Currently employees can not be located in Alaska Indiana Nebraska North Dakota Ohio South Dakota Wisconsin Alabama Mississippi Oklahoma Delaware and Rhode Island This list is continuously evolving and being updated please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment to Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the best and brightest people from the broadest talent pool possible We believe a diversity of ideas fosters innovation and engagement and allows us to attract the best people and to develop the best products services and solutions All qualified individuals are encouraged to apply If you need assistance or a reasonable accommodation during the application and recruiting process please contact us at reasonableaccommodationsairbnbcom <p><p>
Enterprise Account Executive
Company: BetterUp
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Lets face it a company whose mission is human transformation better have some fresh thinking about the employeremployee relationship <strong> We do We cant cram it all in here but youll start noticing it from the first interview Even our candidate experience is different And when you get an offer from us and accept it you get way more than a paycheck You get a personal BetterUp Coach a development plan a trained and coached manager the most amazing team youve ever met yes each with their own personal BetterUp Coach and most importantly work that matters This makes for a remarkably focused and fulfilling work experience Frankly its not for everyone But for people with fire in their belly its a gamechanging careerdefining soullifting move <strong> Join us and we promise you the most intense and fulfilling years of your career doing lifechanging work in a fun inventive soulful culture <strong> If that sounds excitingand the job description below feels like a fitwe really should start talking <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> <strong> Prospecting and Business Development <strong> Identify and engage prospective enterprise clients through a variety of channels including networking industry events cold calling email campaigns and social media <p> <li> <li> <p> <strong> Consultative Selling <strong> Employ a structured and consultative sales process to understand the customers business priorities and tailor our SaaS solutions to address their specific challenges Establish yourself as a trusted advisor to gain access to Clevel stakeholders Effectively articulate the value proposition and ROI of our product offerings to a range of stakeholders <p> <li> <li> <p> <strong> Relationship Building <strong> Build strong and longlasting relationships with key stakeholders including Clevel executives department heads and influencers within target organizations Develop a comprehensive understanding of their organizational structure decisionmaking processes and buying cycles <p> <li> <li> <p> <strong> Solution Presentation <strong> Effectively deliver executivelevel presentations and product demonstrations by leveraging effective storytelling abilities leveraging your business and financial expertise and establishing a measurable and compelling ROI for the customer <p> <li> <li> <p> <strong> Negotiation and Closing <strong> Lead the negotiation process including pricing and contract terms Collaborate with internal teams such as legal finance and implementation to ensure smooth deal closure Meet or exceed assigned sales quotas and revenue targets <p> <li> <li> <p> <strong> Crossfunctional Collaboration <strong> Orchestrate a crossfunctional BetterUp team including marketing customer success product and executives to ensure alignment in messaging customer satisfaction and product roadmap development Provide valuable feedback from the field to help shape future product enhancements <p> <li> <ul> <p> <strong> If you have some or all of the following please apply <strong> <p> <ul> <li> <p> Minimum of 10 years sales experience with 5+ years of quotacarrying enterprise sales experience <p> <li> <li> <p> Track record of overachieving consistently ranking in the top 1020 of the company <p> <li> <li> <p> Experience personally leading and closing 6+ month multibuyer $1M+ deals <p> <li> <li> <p> Demonstrated success in partnering with and selling to CxOs in the past <p> <li> <li> <p> An unrelenting drive to learn succeed and lead by example <p> <li> <li> <p> Exceptional presentation written and verbal communication skills for executive communication <p> <li> <li> <p> High emotional intelligence EQ that drives empathy negotiation and problemsolving <p> <li> <li> <p> Technical proficiency and specifically skilled using Salesforce to manage sales cycles <p> <li> <li> <p> Process driven meticulously organized and selfmotivated <p> <li> <li> <p> Ability to adapt and iterate on your sales motion in a startup selling environment <p> <li> <li> <p> Experience creating agreements with prospects to build a project plan and representing that outcome via strong forecasting cadence <p> <li> <li> <p> Willing to travel up to 50 of the time required <p> <li> <ul> <p> <strong> Benefits <strong> <p> <p> At BetterUp we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves support their families and give back to their community <p> <ul> <li> <p> Access to BetterUp coaching one for you and one for a friend or family member <p> <li> <li> <p> A competitive compensation plan with opportunity for advancement <p> <li> <li> <p> Medical dental and vision insurance <p> <li> <li> <p> Flexible paid time off <p> <li> <li> <p> Per year <p> <ul> <li> <p> All federalstatutory holidays observed <p> <li> <li> <p> 4 BetterUp Inner Work days <a class=fontbold underline fontbold underline fontbold underline href=httpswwwbetterupcoinnerwork rel=noopener noreferrer nofollow target=blank> httpswwwbetterupcoinnerwork <a> <p> <li> <li> <p> 5 Volunteer Days to give back <p> <li> <li> <p> Learning and Development stipend <p> <li> <li> <p> Company wide Summer amp Winter breaks <p> <li> <ul> <li> <li> <p> Yearround charitable contribution of your choice on behalf of BetterUp <p> <li> <li> <p> 401k self contribution <p> <li> <ul> <p> We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply BetterUp Inc provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin disability genetics gender sexual orientation age marital status veteran status In addition to federal law requirements BetterUp Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <p> <p> At BetterUp we compensate our employees fairly for their work Base salary is determined by jobrelated experience educationtraining residence location as well as market indicators The range below is representative of base salary only and does not include equity sales bonus plans when applicable and benefits This range may be modified in the future <p> <p> The base salary range for this role is $112500 $165000 <p> <p> If you live in New York the base salary range for this role is $125000 $165000 New York City $118750 $156750 Nassau Newburgh $112500 $148500 Albany Buffalo Rochester Syracuse <p> <p> <em> We value your privacy Your personal data will be processed in accordance with our <em> <a class=fontbold underline fontbold underline clink href=httpswwwbetterupcomprivacypolicy rel=noopener noreferrer nofollow target=blank> <em> Privacy Policy <em> <a> <em> If you have any questions about the privacy of your personal data or your rights with regards to your personal data please reach out to <em> <a class=fontbold underline fontbold underline clink href=mailtosupportbetterupco rel=noopener noreferrer nofollow target=blank> <em> supportbetterupco <em> <a> <p> <p> LIRemote <p> <p> <p><p>
Vice President - Finance
Company: CareMessage
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Join us to Improve Health Equity for 5 Million People <strong> <p> <p> <p> <p> CareMessage is the Health Equity engine of the United States Our mission is to leverage technology to improve health equity for people from low socioeconomic backgrounds with a core focus on the safetynet organizations that serve them best federally qualified health centers FQHCs free and charitable clinics Indian Health Service IHS health facilities and Native Americanfocused health centers The CareMessage platform allows healthcare organizations to communicate with patients at scale prompting patients to action via technologyenabled solutions designed to increase access to care improve clinical outcomes and address social drivers of health <p> <p> <p> <p> Nationally CareMessage is proud to work with over 400 customers in 43 states Since 2013 safetynet organizations have leveraged CareMessage to reach over 17 million lowincome patients with over 350 million text messages <p> <p> <p> <p> Founded in 2012 at Stanford University CareMessage has raised over $35 million from <a class=fontbold underline fontbold underline postingslink href=httpgoogleorg rel=noopener noreferrer nofollow target=blank> Googleorg <a> William K Bowes Jr Foundation Pershing Square Foundation Y Combinator Schmidt Futures <a class=fontbold underline fontbold underline postingslink href=httptwilioorg rel=noopener noreferrer nofollow target=blank> Twilioorg <a> Direct Relief Biogen and many more <p> <p> <p> <p> CareMessage is in search of a VP Finance reporting to the CEO The successful candidate will be a handson and participative manager managing 34 team members initially with the capability to lead and develop the team to support the following areas financial planning and analysis billing and payroll donor relations and fundraising legal and compliance tax and audits etc <p> <p> <p> <p> As an integral member of the executive team the VP Finance will be responsible for developing CareMessages overall financial management strategy In addition to developing a strategy and operating plan for their team the VP will be charged with building the companys first operating manual including refining or developing policies procedures templates and tools that can be leveraged by other senior leadership members and that lead to financial and operational excellence This operating manual should encompass the two concurrent North Stars for this person as they align with our 2028 strategic goals Financial Health and Risk Management <p> <p> <p> <p> Over time this individual will be responsible for helping inform organizational strategy especially from financial health and risk management perspectives They should help inform industry trends that the organization should consider and should serve as a key partner in informing major organizational decisions <p> <p> <p> <p> This is an outstanding opportunity for a senior leader with SaaS finance and accounting experience and a proven track record of creative problemsolving and change management to join a missiondriven organization <p> <p> <p> <p> <strong> <u> Please see the full role description responsibilities requirements and starting compensation here <u> <strong> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomdocumentd1VFpI2w1P03i2VxYC6C25ifbDnaCql7O15hMecNjz3r0editusp=sharing rel=noopener noreferrer nofollow target=blank> <strong> <u> httpsdocsgooglecomdocumentd1VFpI2w1P03i2VxYC6C25ifbDnaCql7O15hMecNjz3r0editusp=sharing <u> <strong> <a> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Working at CareMessage <strong> <p> <p> <p> <p> We take care of our employees by offering competitive salaries and benefits packages We ensure our team feels cared for so that we in turn can help support our safety net organizations and underserved populations <p> <p> <p> <p> <strong> We compensate fairly and equitably <strong> <p> <p> Flexible work hours fully remote team <p> <p> We believe in equal work for equal pay all team members performing the same role at the same level are paid similarly regardless of where they are in the world <p> <p> Paid parental leave for biological and adopted children <p> <p> <p> <p> <strong> We give you time off to thrive <strong> <p> <p> Halfday Fridays every Friday <p> <p> 18 paid company holidays including a one week midyear and one week endofyear break <p> <p> 9 wellness days to be used for selfcare or anything that comes up in life <p> <p> 15 days of PTO <p> <p> 1month 20 working days paid sabbatical after the 4year anniversary and every 4 years thereafter <p> <p> <p> <p> <strong> We support your health wellness and growth <strong> <p> <p> Generous medical dental and vision insurance for employees and their families <p> <p> Health Savings Accounts and Flexible Spending Accounts <p> <p> 401k retirement plan <p> <p> Short amp longterm disability insurance <p> <p> $100 per employee yearly wellness budget with flexibility to spend on physical emotional and mental wellness resources <p> <p> PerkSpot Instant access to discounts on products amp services from hundreds of vendors <p> <p> Annual budget for professional and personal development webinars online courses books and more <p> <p> Volunteerism incorporated in onboarding and encouraged on an ongoing basis <p><p>
Enterprise Customer Success Manager
Company: Workiva
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> The Enterprise Customer Success Manager ECSM at Workiva is a dynamic role focused on customer happiness and growth By building strong relationships understanding customers and collaborating with internal teams youll help customers get the most from our solutions Youll be a customer champion driving adoption and finding innovative ways our platform can solve challenges Your positivity and project management skills will ensure smooth interactions leading to satisfied customers expanded usage and business success <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <p> <p> <ul> <li> <p> Build strong relationships with key customer stakeholders to help guide us through their organization and introduce us to different teams <p> <li> <li> <p> Generate leads for the Workiva sales team to pursue <p> <li> <li> <p> Evaluate organizational inefficiencies to help customers define appropriate business outcomes <p> <li> <li> <p> Identify opportunities for Workiva to consult with customers on setups <p> <li> <li> <p> Develop relationships with the Workiva Account teams to ensure everyone is working towards the same goal and to decrease task overlap <p> <li> <li> <p> Understand customer needs well enough to identify users that might not be seeing value in Workivas Platform and executing a plan to increase return on investment ROI <p> <li> <li> <p> Facilitate training by self service or virtual mods for new teams as needed to ensure users are active in Workivas Platform <p> <li> <li> <p> Conduct meetings to help customers understand the positive business outcomes they are achieving using Workivas Platform <p> <li> <li> <p> Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline <p> <li> <li> <p> Learn the Workiva Platform and how it is used in each market where Workiva maintains a presence <p> <li> <li> <p> Ensure any customer inquiries are answered promptly and help identify the best person at Workiva to get involved when necessary <p> <li> <li> <p> Ensure customer awareness and issue resolution practices around ticket management when unable to resolve product issues in Workiva Platform <p> <li> <li> <p> Engage with onboarding team solution architects and any other team providing service to the customer to ensure customers expectations are being met <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> 8+ years of related experience <p> <li> <li> <p> Bachelors degree <p> <li> <li> <p> An advanced degree will be considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Experience supporting a SaaS product preferred <p> <li> <li> <p> Background in customer success strategic account management or sales within a businesstobusiness B2B sales environment <p> <li> <li> <p> Direct customer advocacy and engagement experience in postsales support or equivalent experience in professional services consultancy project management or account management functions <p> <li> <li> <p> Selfmotivated with strong propensity for action results and continuous improvement and proven track record to solve technical problems <p> <li> <li> <p> Exceptional organizational skills with the ability to multitask and manage multiple processes programs and procedures simultaneously while working under pressure to meet deadlines <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <p> <strong> <strong> <p> <ul> <li> <p> Willingness to travel up to 25 for team and corporate meetings fostering relationships and representing company interests <p> <li> <li> <p> Reliable internet access for any period of time working remotely as we embrace flexible work arrangements <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $8700000 $14800000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Scrum Master
Company: VetsEZ
Location: USA
Posted Apr 26, 2024
<p>VetsEZ is seeking a <strong>Scrum Master<strong> to join a 100 remote team to support a large federal government project In this role you will leverage your expertise to lead Agile practices for multiple teams assist with managing and prioritizing work through the backlog creatively solve problems to accomplish outcomes track team output and achievement and identify continuous process improvement opportunities<p> <p>The candidate must reside within the continental US<p> <p><strong>Responsibilities<strong><p> <ul style=><li style=>Lead and facilitate scrum meetings and eliminate blockers PI Planning Retrospectives Daily Standups Demos etc<li><li style=>Lead and build relationships to encourage collaboration transparency and innovation across a highly crossfunctional Agile software development team supporting CICD<li><li style=>Promote Agile quality practices coordinate across organizations and serve as a resource to answer questions<li><li style=>Advise government personnel on improvements to the standardization of processes<li><li style=>Work directly with seniorlevel client leadership teams in clientdelivery engagements<li><ul> <p><strong>Requirements<strong><p> <ul style=><li style=>Bachelors degree in Engineering Computer Science Systems Business or related scientific technical discipline is required<li><li style=>2 years of proven experience in a Scrum Master or similar role with a passion for Agile methodologies<li><li style=>2 years of providing ongoing support and training to team members on Agile principles and practices ensuring a smooth transition and continuous improvement<li><li style=>1+ years facilitating Agile ceremonies daily standups sprint planning retrospectives etc and ensure clear communication and collaboration among team members<li><ul> <p><strong>Additional Qualifications<strong><p> <ul style=><li style=>Experience with the Department of Veteran Affairs tools processes and frameworks is a plus<li><li style=>Experience with Project and Configuration Management tools eg Jira Rally Software Github etc is desirable<li><li style=>Experienced in technical disciplines and technical background<li><li style=>Ability to obtain a Government clearance<li><ul> <p><strong>Benefits<strong><p> <ul style=><li style=>MedicalDentalVision<li><li style=>401k with Matching<li><li style=>Corporate Laptop<li><li style=>PTO + Federal Holidays<li><li style=>Training opportunities<li><li style=>Remote opportunity<li><ul> <p>Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<p> <p>Sorry we are unable to offer sponsorship at this time<p><img src=httpsremotivecomjobtrack1907992blankgifsource=publicapi alt=>
Senior Technical Program Manager
Company: Dynatrace
Location: USA
Posted Apr 27, 2024
<br><br><div class=h3>Company Description<div><p>Dynatrace exists to make software work perfectly Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data This enables innovators to modernize and automate cloud operations deliver software faster and more securely and ensure flawless digital experiences<p><br><br><div class=h3>Job Description<div><ul style=><li style=>Manage crossorganization programs projects integrations and migration efforts of varying scale<li><li style=>Establish a work plan and staffing for initiative activities managing expectations scope creep and impacts to timelines identify and track dependencies and opportunities for optimization and application rationalization proactively identify problems and recommend solutions before they become blockers<li><li style=>Planning and execution of activities and aligning resources to ensure that cost time and quality goals are met<li><li style=>Deliver communications around goals status risks and impact with the ability to adapt content to your audience<li><li style=>Perform risk assessments and implement mitigation plans<li><li style=>Document monitor and communicate assumptions and decisions made<li><li style=>Provide leadership and motivation to team members throughout the initiative life cycle and confer with resources to outline a work plan<li><li style=>Ensure that requirements use cases and acceptance criteria are prioritized clearly defined in Jira stories and dependencies at the application and integration level are identified<li><li style=>Assist in prioritizing stories in sprints to align with project and sprint goals<li><li style=>Coordinate or compile the reporting of metrics to measure the success of meeting work effort and company goals<li><li style=>In cases where vendors are included in projects collaborate on aligning and managing the progress of activities<li><li style=>Identify interdependencies between the various stakeholder groups to ensure all are aligned and risks are identified mitigated and communicated<li><li style=>Ensure that data governance approval processes Business Systems controls and best practices are being followed<li><li style=>Identify postdeployment tasks and issues transitioning application administration to the support team and conducting postmortems<li><li style=>Standardize project documentation as templates and maintaining documents deliverables issues and risks on a centralized site<li><ul><br><br><div class=h3>Qualifications<div><p>Minimum Requirements <p><ul style=><li style=>5+ years of demonstrated project and program management experience that encompassed multiple full system development life cycles from initiation through post implementation<li><li style=>HS Diploma or GED required<li><ul><p>Preferred Requirements <p><ul style=><li style=>3+ years of IT experience with sensitivity and commitment to business problem solving<li><li style=>3+ years of Business Unit or Business Unitfacing experience<li><li style=>5+ years end to end experience with largescale implementation projects utilizing industry standard development and service delivery methodologies<li><li style=>5+ years experience utilizing Software Development methodologies such as Agile as well as managed services support structure and best practices<li><li style=>Exceptional communication organizational problemsolving and interpersonal skills that promote teamwork and collaboration<li><li style=>Proficiency with MS Office Confluence and JIRA<li><li style=>Expertise in setting and managing stakeholder expectations<li><li style=>Effective influencing and negotiating skills in an environment where this role may not directly control resources<li><li style=>Ability to work in a fastpaced environment and adapt to frequent change<li><li style=>Ability to quantify projectprogram success with cost and data related metrics<li><li style=>Excellent analytical and problemsolving skills<li><li style=>Ability to advocate a creative atmosphere facilitate productive meetings and envision a final product and user adoption early in the design andor development process<li><li style=>Ability to recognize personal skills abilities limitations and strengths taking appropriate action to pursue developmental activities to strengthen skills and experience<li><li style=>Ability to develop cooperative relationships to achieve results through a winwin relationship<li><li style=>Ability to establish alliances with other departments and organizations by recognizing dependencies<li><li style=>Awareness of cultural diversity and can embrace and capitalize those differences applies knowledge in decisionmaking process<li><li style=>Ability to identify project risks by defining risk strategies and developing the risk management plan<li><li style=>Participates as part of a team understanding the various work styles of others and their roles on the team Demonstrates enthusiasm and commitment to the goals and objectives of the team Seeks help from other team members as appropriate<li><li style=>BA in an ITrelated discipline Business Management<li><li style=>Program Management experience of SaaS applications integrations and related reporting<li><li style=>Current PMPCSMPMIACP or equivalent certification<li><ul><br><br><div class=h3>Additional Information<div><p>DOE salary $145K $165K plus Health Dental Life STD LTD 401K PTO Total compensation may vary depending on candidate experienceeducation and location <p><div><div><p>All your information will be kept confidential according to EEO guidelines<p><p>We offer competitive compensation companysponsored premium benefits medical dental vacationholidays company matching 401k Plan etc Dynatrace is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race sex color gender identity religion national origin ancestry citizenship physical abilities age sexual orientation creed disability status veteran status pregnancy genetic status or any other characteristic protected by law If your disability makes it difficult for you to use this site please contact <a href=mailtocareersdynatracecom rel=nofollow>careersdynatracecom<a> Dynatrace participates in EVerify participant information in English and Spanish Right to work information in English and Spanish <a href=httpsnam02safelinksprotectionoutlookcomurl=https3A2F2Fwwweeocgov2Fsites2Fdefault2Ffiles2Fmigratedfiles2Femployers2Fposterscreenreaderoptimizedpdfampdata=04|01|SueDriscoll40dynatracecom|517da4cfeee843ceef7d08d9aac9f4c5|70ebe3a35b30435d9d677716d74ca190|1|0|637728606648218484|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000ampsdata=wJgQzfLR2PAOkYKAeHD197U7dm3nJVRbJGkmrn2Kx1g3Dampreserved=0 rel=nofollow>EEO is the Law<a><a href=httpsnam02safelinksprotectionoutlookcomurl=https3A2F2Fwwwdolgov2Fsites2Fdolgov2Ffiles2Fofccp2Fregs2Fcompliance2Fposters2Fpdf2FOFCCPEEOSupplementFinalJRFQA508cpdfampdata=04|01|SueDriscoll40dynatracecom|517da4cfeee843ceef7d08d9aac9f4c5|70ebe3a35b30435d9d677716d74ca190|1|0|637728606648218484|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000ampsdata=Z5OrSMaGYQ2FE3dONCr73EqcnnPtOzqxVcqBoXCzZgQg3Dampreserved=0 rel=nofollow>EEO is the Law Supplement<a> To be considered for this position please upload your resumeCV<p><p> <p><img src=httpsremotivecomjobtrack1909009blankgifsource=publicapi alt=>
Manager, Marketing Technology - AI
Company: HubSpot
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> POS24188 <strong> <p> <p> HubSpots mission is to help millions of organizations grow better Our marketing team plays a critical role in accomplishing this mission by attracting engaging and delighting our customers at every step of their journey <p> <p> We believe that AI will play a critical role in helping us accomplish our mission In particular we believe <p> <ul> <li> <p> AI benefits SMBs more than Enterprises <p> <li> <li> <p> AI drives effectiveness more then efficiency <p> <li> <li> <p> AI helps buyers more than sellers <p> <li> <ul> <p> And were looking for people with a passion for AI who want to make that a reality Were seeking someone to fill a leadership role on our Marketing Technology team to manage the strategic development and implementation of AI solutions This role will be highly crossfunctional both coaching a team of specialists working with executive leadership on our AI strategy and partnering with teams across the business to realize the vision <p> <h3> <strong> Responsibilities <strong> <h3> <p> Responsibilities for this role will entail <p> <ul> <li> <p> Manage a team of four to six AI Experience Engineers working to incorporate AI into different aspects of HubSpots Marketing strategy <p> <li> <li> <p> Be responsible for thinking through and planning AI projects This will cross many different tools and departments both within and external to Marketing <p> <li> <li> <p> Intake and prioritize ideas from across the business to identify the most potentially impactful solutions These will include infrastructure for Marketers to take advantage of as well as customerfacing programs <p> <li> <li> <p> Use knowledge of web services APIs AI tools automation tools and some light coding to coach and train a team that can effectively insert AI into different aspects of our customer journey <p> <li> <ul> <ul> <li> <p> Work with senior leadership to ideate capture trends and insights and report on progress Manage executive communications about the advancements the program makes <p> <li> <ul> <h3> <strong> Skills <strong> <h3> <p> We value having a diverse skill set in our Analysts and are constantly on the lookout for people from new and exciting backgrounds Some specific things we look for are people who <p> <ul> <li> <p> Have experience in a people management role <p> <li> <li> <p> Have experience in automation tools eg HubSpot Workflows Workato Zapier other iPaaS tools and CRMs eg CRM layout data transfer etc <p> <li> <li> <p> Have experience with web services and APIs <p> <li> <li> <p> Have light coding experience no formal developer training required but this role will be required to create code snippets to transact against APIs <p> <li> <li> <p> Have interest and experience in AI tooling such as LLMs vector databases and transformers <p> <li> <li> <p> Strong project management and communication skills You must be able to effectively communicate technical topics and areas of progressblockage to both functional and technical audiences switching between context and modes of communication as appropriate Is able to keep contributors on task <p> <li> <li> <p> Have a growth mindset a love for learning figuring out how things work and evolving what exists today and a passion for AI that drives them to stay on the cutting edge of thought leadership in the space <p> <li> <li> <p> Are detailedoriented and take pride in thorough testing and documentation Demonstrate a logical and scalable solutioning mindset <p> <li> <li> <p> Are a great collaborator able to manage relationships with many stakeholders across the business <p> <li> <ul> <p> <strong> Cash compensation range <strong> 120000180000 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
Field Communications Senior Manager
Company: PagerDuty
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> As a Senior Field Communications Strategist you will be responsible for developing and executing comprehensive communication strategies to enhance the organizations presence and reputation in various fieldbased settings This role requires a seasoned professional with a strong background in strategic communications public relations and stakeholder engagement The Senior Field Communications Strategist will play a crucial role in shaping and delivering key messages to target audiences fostering positive relationships and ensuring consistent and effective communication across diverse field environments presalespostsalespartnercustomer success organizations We are looking for a creative and collaborative storyteller to serve as an internal communications advisor and communicator for Gongs GotoMarket organization In this role you will be responsible for developing and delivering clear concise and consistent communications to various audiences within GTM utilizing multiple communication channels Reporting to the head of GTM Enablement you will align and work closely with Revenue Leadership and crossfunctional partners with the goal of delivering impactful messaging and collateral to keep the team apprised of company news and developments promote understanding and guide desired outcomes <p> <p> You thrive in a fastpaced highgrowth environment where priorities encourage you to find creative informed and innovative learning solutions to business problems Your product mentality means youre comfortable seeking out user feedback using agile development strategies and consider experimentation a norm to build progressive learning <p> <p> products You are a subject matter expert and comfortable influencing without authority to ensure the right learning reaches the right audience at the right time <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Develop and implement strategic communication plans that align with the field organizations goals and objectives <p> <li> <li> <p> Identify key messages and narratives for a global audience ensure consistency tailored to specific field contexts considering regional nuances and audience demographics <p> <li> <li> <p> Developing compelling clear and concise content for internal communications to be delivered via multiple channels including but not limited to email announcements presentations town halls newsletters videos and internal stories blog posts and FAQs <p> <li> <li> <p> Build and maintain relationships with key stakeholders including marketing and other relevant internal business unit teams <p> <li> <li> <p> Moderating largescale meetings including content creation formatting slack channel monitoring FAQ publishing and surveying measuring managing and reporting communications program metrics KPIs to leadership <p> <li> <li> <p> Develop and execute social selling strategies tailored to engage and influence the Csuite <p> <li> <ul> <p> <strong> Basic Qualifications <strong> <p> <ul> <li> <p> Minimum of 810 years of relevant work experience in internal communications or a combination of equivalent internalexternalmarketingenablement or change communications <p> <li> <li> <p> Experience launching managing and driving communication planscampaigns and analyzing metrics to ensure future improvements <p> <li> <li> <p> Experience creating maintaining and managing an editorial calendar as well as assisting with streamlining communication distribution lists for various groups and audiences <p> <li> <li> <p> Experience working in a resultsoriented constantly evolving agile environment that requires critical thinking resourcefulness resultsoriented decision making and dedication to excellence <p> <li> <li> <p> Excellent English language skills including editing written and video content for clarity and conciseness Demonstrated ability to think strategically and creatively <p> <li> <li> <p> Experience working with matrixed content multiple personas use cases industries solutions and products Must have worked closely and interacted with executive leaders in a communications role capacity <p> <li> <ul> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Leadership experience in managing communication teams is a plus <p> <li> <li> <p> Experience in communicating with internal audiences in a fastpaced technology or high growth company specifically supporting sales services and customer success <p> <li> <li> <p> Bachelors or Masters Degree in Business Marketing andor Communication <p> <li> <li> <p> Experience with program amp project management fundamentals is a strong positive <p> <li> <li> <p> Experience with Zoom Webinars Google Apps or Microsoft Suite with the ability to learn Google Apps Slack and Email Specific Tools <p> <li> <ul> <p> <p> <p> The base salary range for this position is 142000 221000 USD This role may also be eligible for bonus commission equity andor benefits <p> <p> Our base salary ranges are determined by role level and location The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position Within the range we determine pay for an individual based on a number of factors including market location jobrelated knowledge skillscompetencies and experience <p> <p> Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process <p><p>
Insurance Sales Representative
Company: Hypelink
Location: USA
Posted Apr 27, 2024
<p><strong>Are you a top performer but you know youre not being paid like one Maybe youre paid like one but youre sacrificing precious time with your loved ones<br><br><strong>Symmetry Financial Group focuses on protecting families with life insurance mortgage protection coverage annuities retirement solutions final expense and debt free life debt elimination programs This is a unique opportunity to truly control your time maintain that work life balance while establishing a financial legacy for your family<br><br><strong>What Makes US Different<br><br><strong><p><ul style=><li style=>NO COLD CALLING WE GOT LEADS<li><li style=>START OUT AT 80 COMMISSION WORK YOUR WAY UPTO 130 <li><li style=>AGENCY OWNERSHIP PROGRAM<li><li style=>LEADERSHIP DEVELOPMENT IS AT OUR CORE<li><li style=>ALL EXPENSE PAID TRIPS<li><li style=>WORK LIFE BALANCE<li><li style=>ONEONONE MENTORSHIP<li><li style=>CUTTING EDGE TECHNOLOGY<li><li style=>PARTNERED WITH MORE THAN 60 PLUS A+ RATED INSURANCE COMPANIES Foresters Mutual of Omaha Transamerica Americo Athene FampG SBLI NLG American Amicable etc<li><li style=>BONUSES Producer bonus Capital Bonus Slingshot Bonus etc<li><li style=>PASSIVE INCOME<li><li style=>RELATIONSHIPS MATTER PEOPLE COME FIRST<br><br><li><ul><p><strong>Compensation<br><br><strong><p><ul style=><li style=>Parttime agents have potential to make $50000+ in the first year<li><li style=>Fulltime agents have potential to make $150000+ in the first year<li><li style=>Agency Owners are able to generate a systemdriven income of $200K $500K + per year<li><li style=>Our company has a streamlined lead generation system so there is NO COLD CALLING involved Only those who have requested the information will be contacted Its 100 commission only<br><br><li><ul><p><strong>Skills amp Qualifications<br><br><strong><p><ul style=><li style=>Obtain License to sell life InsuranceHave Insurance License<li><li style=>Strong work ethic<li><li style=>Dedicated team member<li><li style=>Must communicate clearly and effectively<br><li><ul><img src=httpsremotivecomjobtrack1908852blankgifsource=publicapi alt=>
Marketing Coordinator - Field Marketing
Company: Renaissance
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> When you join Renaissance® you join a global leader in preK12 education technology Renaissances solutions help educators analyze customize and plan personalized learning paths for students allowing time for what matterscreating energizing learning experiences in the classroom <p> <p> Our fiercely passionate employees and educational partners have helped drive phenomenal student growth with Renaissance solutions being used in over onethird of US schools and in more than 100 countries worldwide <p> <p> Every day we are connected to our mission by exemplifying our values trust each other win together strive for the best own our actions and grow and evolve <p> <p> <p> <h2> Job Description <h2> <p> As an EntryLevel Field Marketing Coordinator youll be an integral part of our Field Marketing team assisting in various tasks related to campaign management event and trade show coordination data analysis content creation and editing If youre a recent graduate with a passion for marketing and a desire to kickstart your career in a supportive and dynamic environment we encourage you to apply for this exciting opportunity We offer comprehensive training and growth opportunities to help you succeed in your role as a valued member of our marketing team <p> <p> <strong> As a Marketing Coordinator you will <strong> <p> <p> <strong> Assist in creating and managing marketing campaigns <strong> <p> <ul> <li> <p> Collaborate with team members to brainstorm and develop marketing campaign ideas and strategies <p> <li> <li> <p> Support field marketing team in the execution of marketing campaigns across multiple channels including digital social media and traditional platforms <p> <li> <li> <p> Assist in the creation of marketing materials such as flyers posters and digital advertisements to support campaigns and events <p> <li> <ul> <p> <strong> Provide support in coordinating all education trade shows and regional events <strong> <p> <ul> <li> <p> Assist in the coordination of logistics for education trade shows including booth setup staffing and promotional activities such as meals etc <p> <li> <li> <p> Work closely with the events team sales and customer success to ensure smooth execution of trade show participation <p> <li> <li> <p> Work with field marketing and events team to support state and regional custom events to promote customer retention or new business <p> <li> <li> <p> Assist in postevent followup and analysis to evaluate the success of trade show efforts <p> <li> <ul> <p> <strong> Track analyze and report on key marketing statistics using CRM <strong> <p> <ul> <li> <p> Utilize CRM systems to track and analyze marketing metrics such as leads conversions and campaign performance <p> <li> <ul> <ul> <li> <p> Assist in identifying trends and insights from data analysis to inform future marketing strategies <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <p> <strong> For this role as a Marketing Coordinator you must have <strong> <p> <ul> <li> <p> Familiarity with CRM systems and marketing tools to track and measure marketing activities training will be provided <p> <li> <li> <p> Working knowledge of Microsoft Office Suite Outlook Word PowerPoint Excel and virtual meeting software <p> <li> <li> <p> Strong communication skills both written and verbal <p> <li> <li> <p> Excellent organizational skills with the ability to prioritize tasks effectively <p> <li> <li> <p> Detailoriented with a commitment to producing highquality work <p> <li> <li> <p> Ability to work well in a team environment and collaborate with colleagues from diverse backgrounds <p> <li> <li> <p> Eagerness to learn and adapt to new challenges in a fastpaced environment <p> <li> <li> <p> Ability to do some travel for events or meetings 20 of the time including some weekends If hired you must live within one hour of a regional airport <p> <li> <ul> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Bachelors degree in marketing communications business or a related field <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> All your information will be kept confidential according to EEO guidelines <p> <p> Salary Range$42200 to $57950 This range is based on national market data and may vary by experience and location <p> <p> <strong> Benefits for eligible employees include <strong> <p> <ul> <li> <p> World Class Health Benefits Medical Prescription Dental Vision Telehealth <p> <li> <li> <p> Health Savings and Flexible Spending Accounts <p> <li> <li> <p> 401k and Roth 401k with company match <p> <li> <li> <p> Paid Vacation and Sick Time Off <p> <li> <li> <p> 12 Paid Holidays <p> <li> <li> <p> Parental Leave 20 total weeks with 14 weeks paid amp Milk Stork program <p> <li> <li> <p> Tuition Reimbursement <p> <li> <li> <p> Life amp Disability Insurance <p> <li> <li> <p> Wellbeing and Employee Assistance Programs <p> <li> <ul> <p> Frequently cited statistics show that some women underrepresented individuals protected veterans and individuals with disabilities may only apply to roles if they meet 100 of the qualifications At Renaissance we encourage all applications Roles evolve over time especially with innovation and you may be just the person we need for the future <p> <p> EQUAL OPPORTUNITY EMPLOYER <p> <p> Renaissance is an equal opportunity employer and does not discriminate with respect to any term condition or privilege of employment based on race color religion sex sexual orientation gender identity or expression age disability military or veteran status marital status or status of an individual in any group or class protected by applicable federal state or local law <p> <p> REASONABLE ACCOMMODATIONS <p> <p> Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws If accommodation is needed to participate in the job application or interview process please contact Talent Acquisition <p> <p> EMPLOYMENT AUTHORIZATION <p> <p> Applicants must be authorized to work for any employer in the United States We are unable to sponsor or take over sponsorship of an employment Visa at this time <p> <p> <p> <p> For information about Renaissance visit httpswwwrenaissancecom <p><p>
Quantitative Analyst
Company: Dodge Construction Network
Location: USA
Posted Apr 27, 2024
<div><br><span style=>Dodge Construction Network DCN is looking for a Quantitative Analyst to work closely with our Principia Consulting Advisory Team which is dedicated to research and consulting exclusively focused on the building materials and construction industry <span><div><div> <div><div><span style=>The ideal candidate will have excellent communication skills be naturally curious and have a passion for learning In addition flexibility to work in a teambased environment on multiple projects an aptitude for organization and a deadlinedriven mentality are equally important in this fastpaced environment We are looking for someone who can deliver amidst the dynamic nature of workload and pace inherent in a client service business The ideal candidate has very strong Excel and PowerPoint skills can run statistical analyses and is very comfortable multitasking<span><br><span style=> <span><br><span style=>This position reports directly to the Manager Quantitative Analysis<span><div><div> <div><div><span style=><strong>Location<strong><span><br><span style=>This is a remote role with the flexibility to work from any location within the United States with a preference for candidates in the Eastern or Central time zones<span><div><div> <div><div><p><span style=><strong>Core Responsibilities<strong><span><p><ul style=><li style=><span style=>Develop and improve market assessment models<span><li><li style=><span style=>Create visualizations which accurately and interestingly represent analytic results<span><li><li style=><span style=>Clean manipulate and analyze survey and distribution location data <span><li><li style=><span style=>Perform quality control on all completed deliverables to assure that our analysis and reports provide what we said they would provide<span><li><li style=><span style=>Provide client support to subscribers of a suite of data products<span><li><li style=><span style=>Stay abreast of market and technology trends through ongoing consumption and creation of industry information<span><li><li style=><span style=>Support overall research efforts and client programs through file management data entry survey development Excel tasks and web research<span><li><ul><div><div><p><span style=><strong>Skills and Qualifications<strong><span><p><ul style=><li style=><span style=>BABS preferably in market research economics finance mathematics or statistics<span><li><li style=><span style=>2+ years of handson experience using Microsoft Excel school experience counts must have advanced skills eg PivotTable macros functions SQL experience for advanced data manipulation is a plus<span><li><li style=><span style=>Knowledge and experience using data visualization software tools such as Tableau Power BI Qlik<span><li><li style=><span style=>Knowledge and experience using data wrangling software tools such as Tableau Prep Alteryx is a plus<span><li><li style=><span style=>Knowledge and experience using any statistical or data modeling software tools such as R Python SAS STATA SPSS is a plus<span><li><li style=><span style=>Proven ability to meet deadlines efficiently and with a sense of urgency<span><li><li style=><span style=>Able to provide proactive effective assistance to team members with research requests<span><li><li style=><span style=>Excellent analytic and mathematical problemsolving skills<span><li><li style=><span style=>Polished clear written and oral communication must have strong English language skills<span><li><li style=><span style=>Organized flexible and able to juggle multiple projects on tight deadlines<span><li><li style=><span style=>Experience in survey research eg questionnaire design is a plus<span><li><li style=><span style=>Attention to detail<span><li><li style=><span style=>Ability to independently solve problems and think critically<span><li><li style=><span style=>Personal accountability and strong work ethic<span><li><ul><div><div> <div><div><span style=><strong>About Dodge Construction Network <strong><span><br><span style=>Dodge Construction Network DCN is a solutions technology company providing an unmatched offering of data analytics and industryspanning relationships to generate the most powerful source of information knowledge insights and connections in the commercial construction industry The company powers longstanding and trusted industry solutionsDodge Data amp Analytics The Blue Book Network Sweets IMS and Principiato timely connect and enable decision makers across the entire commercial construction ecosystem Together these solutions provide clear and actionable opportunities for small teams both locally and regionally to large national enterprise firms For more than one hundred years Dodge Construction Network has ensured construction professionals have the information they need to build successful growing businesses<span><div><div> <div><div><span style=><strong>Salary Disclosure<strong><span><br><span style=>Base Salary range $60000 $75000 USD <span><div><div> <div><div><span style=>This represents the expected salary range for this job requisition Final offers may vary from the amount listed based on factors including geography candidate experience and expertise and other jobrelated factors DCNs compensation and rewards package for full time roles includes a market competitive salary comprehensive benefits and for applicable roles commissions plans or an annual discretionary performance bonus<span><div><div> <div><div><span style=><strong>For this role we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status<strong><span><div><div><span style=><strong><strong><span><div><div><span style=><strong>Dodge Construction Network is an Equal Opportunity Employer We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law<strong><span><div><div><span style=> <span><div><div><span style=>LIRemote<span><div><div><span style=>LISB1<span><div><img src=httpsremotivecomjobtrack1909013blankgifsource=publicapi alt=>
Senior Client Success Manager
Company: TTEC Digital
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> TTEC Digital is seeking a Senior Client Success Manager to join our Customer Success team This is a <strong> fully remote role <strong> <p> <p> <p> <p> The <strong> Senior Client Success Manager Sr CSM <strong> partners with an assigned portfolio of highvalue clients to create and maintain healthy strategic business relationships Senior CSMs are consultative account managers who demonstrate CX expertise and orchestrate and ensure the adoption of the right CX products services and strategies to help clients realize their outcome goals <p> <p> <p> <p> The <strong> Sr CSM <strong> is the clients advocate throughout the client lifecycle As the Sr CSM you work closely with your clients to identify business opportunitieschallenges and propose options relevant to TTEC Digital solutions You will build strong business relationships with your clients gaining insight into their industry business and operations while serving as a trusted advisor You will manage client escalations share key insights with clients on trends in the market and present opportunities to introduce new technology and services to meet the clients continuous business needs <p> <p> <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Develops and maintains strong relationships with assigned clients gaining insight into their industry business and operations and serving as a trusted advisor to key influencers andor decisionmakers <p> <li> <li> <p> Understand clients business drivers and success criteria to develop and advise on Client Success Plans <p> <li> <li> <p> Prescribes the adoption and use of product featuresfunctionality and services to achieve client outcome goals <p> <li> <li> <p> Collaborates with clients all levels to identify business challenges and develop recommended solutions through the promotion of CX offerings Works closely with Sales Engineers or Account Executives to structure solutions create account plans and identify other crossselling opportunities within TTEC Digital offerings to achieve identified performance and revenue goals <p> <li> <li> <p> Schedules and conducts regular client business reviews with key contacts covering updates within the clients business and key initiatives delivering product and feature updates on TTEC Digital offerings reviewing support performance success plan progress and other client concerns Involve others as appropriate <p> <li> <li> <p> Maintains high client retention and recurring revenue retention rates <p> <li> <li> <p> Achieves revenue growth targets from a portfolio of assigned clients <p> <li> <li> <p> Manages client satisfaction ensuring an exceptional client experience throughout the client lifecycle Creates and maintains referenceable and healthy clients <p> <li> <li> <p> Assesses client risk and implements risk mitigation plans <p> <li> <li> <p> Establishes and maintains executivelevel client relationships <p> <li> <li> <p> Recommends TTEC Digital engagements to help clients achieve maximum value realization <p> <li> <li> <p> Provides training and mentoring to less tenured CSMs <p> <li> <li> <p> Participates in the diagnosis and resolution of escalated client concerns Serves as the leadership focal point for communication of outcomes and troubleshooting in escalated situations <p> <li> <li> <p> Creates client proposals Statements of Work SOWs and Quotes for addon services software and hardware <p> <li> <li> <p> Maintains CRMtools content with new opportunities current account information and other business information <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Bachelors Degree in business technology or related field <p> <li> <li> <p> Minimum of 10 years experience in strategic account managementcustomer success management in a technical environment Experience with SaaScloud subscription models preferred <p> <li> <li> <p> Knowledge of CX technology services and consulting Contact CenterCRMMSFT Software Platforms <p> <li> <li> <p> Minimum of 5 years prior experience in a hightouch consultative selling environment <p> <li> <li> <p> Prior CX management or CX technology management experience is a plus <p> <li> <li> <p> Proven ability to provide an exceptional customer experience <p> <li> <li> <p> Demonstrated ability to build maintain and strengthen mutually beneficial business relationships <p> <li> <li> <p> Effective at establishing broad deep client relationships including executivelevelClevel relationships <p> <li> <li> <p> Demonstrated professionalism in business or social settings <p> <li> <li> <p> Excellent presentation skills <p> <li> <li> <p> General understanding of system hardwaresoftware workings with the ability to identify problems and remedies <p> <li> <li> <p> Ability to adapt quickly to changing technology <p> <li> <li> <p> Ability to accommodate a flexible work schedule <p> <li> <li> <p> Proficient in Microsoft Office Suite Outlook Word Excel PowerPoint CRM tools <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $ 110K to $140K Actual compensation offers to a candidate may vary based on geographic location work experience education andor skill levels This position is eligible to participate in an annual incentive program <p> <li> <ul> <p> <strong> Benefits available to eligible employees include <strong> <p> <ul> <li> <p> Medical dental and vision <p> <li> <li> <p> Taxadvantaged healthcare accounts <p> <li> <li> <p> Financial and income protection benefits <p> <li> <li> <p> Paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> $110000 $140000 a year <p> <p> LIJF1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world TTEC Holdings Inc is the parent company for both Digital and Engage When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage <p> <p> <p> <p> We are also delighted to share that TTEC has been awarded the Great Place To Work 20242025 certification based on outstanding employee experience across 14 countries <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> <p> <p> LIRemoteUS <p><p>