Machine Learning Jobs in USA
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Senior Support Engineer - Postgres
Company: EDB
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> <u> Job Summary <u> <strong> <p> <p> Were looking for a stellar Senior Support Engineer to join our Support Services team on the West Coast of the US <p> <p> As a <strong> Senior Support Engineer <strong> you will be a part of our Support Services team that is 100 Remote working on a global team You will be responsible for maintaining and managing Postgres databases partnering closely with our clients by providing guidance support and execution following best practices <p> <p> <strong> <em> Candidates please note <em> <strong> This role will be required to work the schedule of Wednesday to Saturday from 76 PM Pacific Daylight Time PDT Again <strong> candidates who are located on the West Coast of the United States is preferred <strong> This role can be located 100 remotely <p> <p> <p> <p> <strong> What your impact will be <strong> <p> <ul> <li> <p> Work with customers to provide indepth technical troubleshooting and recommend appropriate workarounds and solutions for all EDB product lines and opensource PostgreSQL products <p> <li> <li> <p> Collaborate with and mentor junior and midtier support engineers to triage issues <p> <li> <li> <p> Create reproducible test cases file development requests and offer patches when possible <p> <li> <li> <p> Collaborate with development resources many of whom are core members and major contributors to the PostgreSQL community to identify bugs and performance bottlenecks <p> <li> <li> <p> Serve as the primary point of contact to premium customers on priority engagements <p> <li> <li> <p> Document solutions procedures and standards for customers as well as for internal use <p> <li> <ul> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> 5+ years of significant experience with PostgreSQL as well as experience with Oracle MySQL MongoDB or equivalent knowledge <p> <li> <li> <p> Bachelors degree in Computer Science or equivalent knowledge <p> <li> <li> <p> Working knowledge of PostgreSQL thirdparty tools ie pgpool patroni pgbouncer etc <p> <li> <li> <p> Outstanding communication skills both written and verbal <p> <li> <li> <p> Strong problemsolving skills for abstract and complex issues <p> <li> <li> <p> Quickthinking able to work well under pressure <p> <li> <li> <p> Adept at documenting efforts actions and results <p> <li> <li> <p> Experience liaising with Engineering teams <p> <li> <ul> <p> <strong> What will give you an edge <strong> <p> <ul> <li> <p> Technical Support experience <p> <li> <li> <p> Experience with machine learning and AI <p> <li> <li> <p> Recent working experience with MicrosoftNET Java andor CC++ <p> <li> <li> <p> Experience with Oracle or SQL Server <p> <li> <li> <p> Experience with Docker OpenShift amp Kubernetes <p> <li> <li> <p> Experience with Amazon Web Services and RDS <p> <li> <li> <p> Experience with Microsoft Azure <p> <li> <li> <p> Experience with Zookeeper or Kafka <p> <li> <ul> <p> <p> <p> LIRemote <p> <p> <p><p>
Production Director, Games Studio (Blue)
Company: Netflix
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Were looking for a Production Director to drive the product development of a brandnew AAA multiplatform game in partnership with the core leadership team As Production Director you will be among the leaders of one of Netflixs first generation of internally developed original games You will develop and execute the production plan how we structure build launch and run the game and its operations blending our creative aspirations with our desire to innovate in how games are built The right candidate will bring industryleading expertise in managing and launching highquality deeply engaging games along with attention to detail structured thinking and flexibility Proven experience communicating and influencing across all development disciplines and support departments is integral to success in this role You will build a team of production experts all in service of our primary goal of creating an amazing game <p> <p> <p> <p> Were building the foundation for a small but ambitious team of creators Were looking for leaders who are aligned with our core values and care deeply about the experiences they create as well as the people they make them with If you are someone with a bias towards action and are energized by the learning that comes with bold experimentation at an agile pace wed love to hear from you As a part of Netflix we strive to hire the best and value integrity excellence respect inclusion and collaboration <p> <p> <p> <p> Now is an amazing time to join Netflix as we seek to entertain the world We have over 260 million paid members in over 190 countries and we wont stop there <p> <p> <p> <p> <p> <p> <p> <p> <strong> Responsibilities Include <strong> <p> <ul> <li> <p> Task Management in partnership with department leads prioritization scheduling communication and daytoday management <p> <li> <li> <p> Resource Management estimation load balancing planning roadmapping <p> <li> <li> <p> Process development and iteration on production pathways <p> <li> <li> <p> Day to day taskingscheduling requiring handson expertise with Jira and Confluence Knowledge of plugins and best practices to enable smooth workflow for distributed teams <p> <li> <li> <p> Coordination with partner teams within Netflix on shared development priorities <p> <li> <li> <p> Management of internal and external releases coordinating across multiple stakeholders <p> <li> <li> <p> Hiring mentorship and management of a small team of production experts <p> <li> <li> <p> Adapting our production process to support all phases of development from initial prototyping and concepting through release and sustained operation at scale <p> <li> <li> <p> Actively contributing to the studio culture modeling behavior monitoring team health and evolving culture in a way thats aligned with our core values as we grow <p> <li> <li> <p> Collaborate with the rest of the leadership team to create our development strategy build a plan execute on key initiatives measure our progress and iterate throughout the project <p> <li> <ul> <p> <p> <p> <strong> The Ideal Candidate <strong> <p> <ul> <li> <p> At least 10 years of production experience including 5+ years of experience managing direct reports in a senior leadership role with multiple shipped highquality largescale multiplatform games <p> <li> <li> <p> Experience supporting a live service game from development planning to delivery of content and features postlaunch <p> <li> <li> <p> Excellent communication skills grounded in authenticity intention and curiosity <p> <li> <li> <p> Experience with all phases of game development from concept through release and postlaunch <p> <li> <li> <p> Welldeveloped skills and judgment for assessing and balancing competing factors like quality scope cost risk and time <p> <li> <li> <p> Passion for creating structure and organization out of chaos A desire to build systems to support creativity and innovation <p> <li> <li> <p> Demonstrable track record for providing and accepting feedback Established strong partnerships with creative and technical leadership with the ability to influence decisionmaking through discussion and engagement rather than authority <p> <li> <li> <p> Gets excited by learning new skills dashing to pitch in even if this means flexing beyond this roles core responsibilities if it can help us win <p> <li> <li> <p> Passion for playing incubating building and shipping video games <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $220000 $900000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
DNP Project & Practicum II - Visiting Professor - Online
Company: Adtalem Global Education
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Chamberlain University has a 130year history and the mission to educate empower and embolden diverse healthcare professionals who advance the health of people families communities and nations Were 99000 strong with 31000 students and 68000 alumni armed with the skills passion and determination to make a difference in todays complex healthcare environment By living Chamberlain Care® weve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions Our College of Nursing offers a Bachelor of Science in Nursing BSN degree program at 23 campuses and online postlicensure degree programs and certificates including RN to BSN RN to MSN a Master of Science in Nursing MSN with six Specialty Tracks and a Doctor of Nursing Practice DNP Our College of Health Professions offers online options with a Master of Public Health degree Public Health Certificate programs and a Master of Social Work degree Learn more about Chamberlain University part of Adtalem Global Education at wwwchamberlainedu <p> <p> <p> <h2> Job Description <h2> <p> Chamberlain College of Nursing is seeking Part Time Online Visiting Professors interested in teaching students in our Doctorate of Nursing DNP online program We build longterm relationships with superior nurse educators who are experts in their field and committed to providing the finest in practitionerfocused education <p> <p> This is 100 online teaching an incredibly flexible and convenient way to share your experience and knowledge with those who aspire to enjoy the career success you already have <p> <p> The specific course under consideration is <p> <p> <strong> NR705DNP Project amp Practicum II <strong> The focus of this course is on preparing for evidencebased practice change using advanced nursing judgment in the practicum setting <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Inspire students to complete their programs by providing regular meaningful feedback about their academic performance development and participation while encouraging them to engage fully in their education <p> <li> <li> <p> Engage students in meaningful asynchronous threaded discussions at least 4 days per week moderating participation evaluating responses and rationales and responding to questions or comments <p> <li> <li> <p> Evaluate academic progress and comprehension of course content through assignments and discussions <p> <li> <li> <p> Exhibit Chamberlain Care ™ by displaying behaviors of care respect and professionalism creating a culture that fosters collaboration cooperation and respect among all <p> <li> <li> <p> Be readily available to meet the needs of a student body that is diverse in age culture and academic preparation <p> <li> <li> <p> Identify and embrace opportunities to enhance student engagement by reaching out to students in need and responding quickly to requests for help <p> <li> <li> <p> Bring your professional experience to life through professional development introducing industry perspective into courses and sharing information about nursing trends and opportunities with students <p> <li> <li> <p> Promote student success by demonstrating flexibility in style schedule and exhibiting your passion for teaching by devoting time and energy to improve scholarly excellence and subject matter expertise <p> <li> <li> <p> Foster a positive learning environment by maintaining accurate records submitting grades on time and enforcing academic policies <p> <li> <li> <p> Use appropriate technological options for online technologies and courserelated software including Websites email and online discussions for preparing the course and making it accessible to students <p> <li> <li> <p> Model effective communications that engage the students provide clarity and improve student learning <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> MSN and DNP or PHD in Nursing degree is required doctorate must be conferred <p> <li> <li> <p> Must have an active compact nursing license <p> <li> <li> <p> <strong> 2+ years in an academic DNP project faculty advisor required <strong> <p> <li> <li> <p> Online teaching experience required <p> <li> <li> <p> Illinois RN License will be required to teach all courses <p> <li> <li> <p> Must have required subject matter expertise and outstanding written communication skills and familiar with APA <p> <li> <li> <p> Must have excellent motivational and instructional skills in a diverse and nontraditional environment <p> <li> <li> <p> Solid written skills and ability to communicate clearly and effectively in an online environment a must <p> <li> <li> <p> Additional requirements driven by state licensing or accreditation considerations may apply <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <strong> Chamberlain Visiting Professor Position Online <strong> <em> In support of the pay transparency laws enacted across the country the expected compensation rate for this position is between $850Earned Credit Hour to $1950Earned Credit Hour depending on the candidates education and experience Actual pay may be adjusted based on jobrelated factors permitted by law such as type of course taught experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements <em> <p> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Senior ML Engineer
Company: Eventbrite, Inc.
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <h3> The Challenge <h3> <p> Eventbrite has built its business on empowering event creators with solutions to enable their success In the process we have touched millions of consumers helping them get together explore their interests and pursue their passions through live experiences Now were embarking on a journey to make Eventbrite the goto destination for consumers looking to discover live events <p> <p> <p> <p> To help us deliver on this ambitious vision we are on the hunt for a talented Senior Software Engineer ML who gets excited to understand our users is passionate about Search Relevance and tackling those problems through the ML lens and lives and breathes data to make decisions Sounds like you Lets talk <p> <h3> The Team <h3> <p> The Eventbrite Relevance team is tackling the challenge of establishing an effective consistent and relevant search discovery experience to our consumers Our team is committed to building a discovery experience that will increasingly feel like it was made just for you Our team is currently looking for a data obsessed highly collaborative person that will help us build intelligent systems to best serve our customers You will contribute to Eventbrite engineerings culture of technical excellence through inclusivity knowledge sharing and mentorship This is more than an opportunity to join an amazing team it is a chance to impact Eventbrites platform and organization at scale <p> <h3> The Role <h3> <p> We aspire to be your goto app to discover and engage with live experiences and the people connecting through them How we surface and recommend live experiences to users is a critical component of delivering on our vision and the secret sauce for why people come back to Eventbrite over and over again With the largest event inventory on the planet and millions of consumers using the platform to discover things to do each month our ability to connect the two is challenging and critical <p> <p> <p> <p> As a Sr Software Engineer ML you will be responsible for the relevance models machine learning search ranking personalization recommendations etc and the platformsinfrastructure they live on ensuring the right content is surfaced to the right consumer across their discovery journey You will collaborate with product data science and other engineers to formulate and implement solutions to various needs and requirements <p> <h3> The Skill Set <h3> <ul> <li> <p> You have 6+ years of experience building software applications <p> <li> <li> <p> You have strong experience in highlevel languages such as Python Kotlin <p> <li> <li> <p> You have experience with ML at scale <p> <li> <li> <p> You have experience working with Search Engines such as OpenSearch ElasticSearch Solr etc <p> <li> <li> <p> You have experience with one or more of Recommender Systems Two Towers Personalization Search amp Relevance Learning To Rank Embeddings etc <p> <li> <li> <p> You have experience developing solutions to machine learning amp NLP problems involving some or all of the following parts of the pipeline data extraction developing and training machine learning models integrating the model into production applications <p> <li> <li> <p> You have experience designing and developing APIs <p> <li> <li> <p> You care about making sure your code is maintainable and well tested <p> <li> <li> <p> You can influence architectural designs across the stack and languages <p> <li> <li> <p> You are a pragmatic programmer that understands how to balance quality time to ship and cost <p> <li> <li> <p> You are solution oriented constantly driving towards better outcomes for your customers <p> <li> <li> <p> You are familiar with CICD tools and processes <p> <li> <li> <p> You can improve engineering standards tooling and processes <p> <li> <li> <p> You have a holistic approach to quality <p> <li> <ul> <h3> Bonus Points <h3> <ul> <li> <p> Experience with multistage ranking or federated search systems <p> <ul> <li> <p> Experience with Deep Learning Frameworks TensorFlow PyTorch Keras <p> <li> <li> <p> Experience with Infrastructure As Code We heavily leverage AWS technology to get the job done On any given day you will be working with Lambdas ECS and Fargate API Gateway Docker Kinesis and much more <p> <li> <ul> <li> <ul><p>
Staff Product Manager, Data Platform
Company: Webflow
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p> We are seeking a highly experienced Product Manager to join our growing team As a Staff Product Manager on the Data Platform team you will play a pivotal role in defining and executing the vision for our data infrastructure This includes the systems and tools that collect store process and analyze the vast amount of data generated by our platform Youll work closely with engineering design and crossfunctional teams to build a scalable reliable and efficient data platform that enables other product teams to bring new data products to market <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States BC amp ON Canada <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> United States all figures cited in USD <p> <ul> <li> <p> Zone A $176400 $217000 <p> <li> <li> <p> Zone B $165000 $204000 <p> <li> <li> <p> Zone C $155000 $191000 <p> <li> <ul> <li> <li> <p> Canada All figures cited in CAD <p> <ul> <li> <p> $200000 $246000 <p> <li> <ul> <li> <li> <p> Reporting <strong> <strong> to the Director of Product Management <p> <li> <ul> <p> As a Staff Product Manager youll <p> <ul> <li> <p> Define and prioritize the roadmap for the data platform balancing shortterm needs and longterm vision <p> <li> <li> <p> Work closely with engineering leads to architect and build a scalable highperformance data infrastructure <p> <li> <li> <p> Collaborate with stakeholders across the company to understand their data needs and translate them into clear actionable requirements <p> <li> <li> <p> Drive the development of data tools and services that empower internal teams to access and leverage data effectively <p> <li> <li> <p> Ensure data quality and compliance with privacy regulations <p> <li> <li> <p> Monitor industry trends and emerging technologies to continuously innovate and improve our data platform <p> <li> <li> <p> Prioritize product backlog and manage roadmap based on strategic priorities user needs and market trends <p> <li> <li> <p> Develop and articulate compelling value propositions to stakeholders <p> <li> <li> <p> Define track and analyze key platform metrics to inform decisionmaking and measure success <p> <li> <ul> <p> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as a Staff Product Manager if you <p> <ul> <li> <p> 710+ years of product management experience with at least 3 years focused on data platforms analytics or related fields <p> <li> <li> <p> Strong technical background and understanding of data architecture data modeling and ETL processes Experience with cloudbased data solutions eg AWS Google Cloud Azure Mongobig data technologies eg Hadoop Spark and machine learning <p> <li> <li> <p> Deep understanding of privacy laws and regulations affecting data collection and usage <p> <li> <li> <p> Proven track record of leading crossfunctional teams to deliver highimpact data projects <p> <li> <li> <p> Excellent communication and leadership skills with the ability to influence without authority <p> <li> <li> <p> Have a strong technical acumen and can articulate complex technical concepts in simple terms <p> <li> <li> <p> Possess a test and learn mentality and are comfortable working in a fastpaced dynamic and evolving environment <p> <li> <li> <p> Can balance bigpicture thinking with deepdive analysis and attention to detail <p> <li> <li> <p> Are experienced in agile methodologies and can adapt to changing priorities <p> <li> <li> <p> Have excellent problemsolving skills with a creative and analytical mindset <p> <li> <li> <p> Are comfortable giving and receiving constructive feedback to continuously improve and encourage growth <p> <li> <li> <p> Have excellent leadership skills with the ability to inspire and motivate a team towards achieving a common goal <p> <li> <li> <p> Are adept at navigating and managing through ambiguity and complexity <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <p> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <p> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <em> Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> to know more about how we collect use and transfer the personal data of our candidates <em> <p><p>
Customer Support Specialist
Company: TeamSnap
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> At TeamSnap were not just about sports tech were about creating a winning experience for coaches players parents and our team members Were passionate about delivering highquality support and were looking for a Customer Experience Specialist who shares our enthusiasm If youre ready to help us shape the future of sports tech we want to hear from you <p> <p> <p> <p> In this position youll play a pivotal role in ensuring our customers receive the topnotch support they deserve Youll be the friendly and professional face of TeamSnap helping users navigate our app and website products Our CX Specialists are more than just problem solvers theyre relationship builders dedicated to making the most of every interaction <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Delivering a WOW customer experience through various channels including Zoom email chat and phone to assist a diverse range of end users <p> <li> <li> <p> Taking ownership of customer issues diving deep to uncover root causes solving problems effectively and providing valuable feedback to improve our products and processes <p> <li> <li> <p> Collaborating seamlessly with internal partners and peers through channels like Slack for knowledge sharing <p> <li> <li> <p> Being on the frontline of innovation by testing and providing feedback on our latest features and products before they reach our customers <p> <li> <li> <p> Maintaining performance metrics including productivity customer happiness scores and attendance <p> <li> <ul> <p> <p> <p> <strong> What will set you up for success <strong> <p> <ul> <li> <p> A positive attitude always ready to extend help and support in a friendly and professional way <p> <li> <li> <p> An excitement to help customers discover solutions and gain a deep understanding of our platforms to enhance their overall experience <p> <li> <li> <p> Excellent communication skills both verbal and written <p> <li> <li> <p> Proven track record of high performance as a CX or Tech Support Agent <p> <li> <ul> <p> <p> <p> <strong> Bonus Points for <strong> <p> <ul> <li> <p> Prior experience in a SaaS or technology startup support environment <p> <li> <li> <p> Experience as a parent coach or participant in recreational sports <p> <li> <ul> <p> <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications <strong> you should still seriously consider applying <strong> Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> <strong> Compensation <strong> We are committed to equitable compensation for all Team Snappers The hourly compensation range for this role is $ <a class=fontbold underline fontbold underline postingslink href=http21632356 rel=noopener noreferrer nofollow target=blank> 21632356 <a> inclusive of base and bonuses or commissions This range applies to Coloradobased employees only and may be adjusted based on work experience skills certifications and geographic location <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Hampshire New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>
Clinical EHR Training Associate
Company: Privia Health
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Privia Health™ is a technologydriven national physician enablement company that collaborates with medical groups health plans and health systems to optimize physician practices improve patient experiences and reward doctors for delivering highvalue care in both inperson and virtual settings The Privia Platform is led by top industry talent and exceptional physician leadership and consists of scalable operations and endtoend cloudbased technology that reduces unnecessary healthcare costs achieves better outcomes and improves the health of patients and the wellbeing of providers <p> <p> <p> <h2> Job Description <h2> <p> The <strong> Training Associate <strong> facilitates inperson and webinarbased training programs for providers and Care Center staff Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows In addition the Training Associate serves as a resource to colleagues in an expert capacity <p> <p> <strong> Primary Job Duties <strong> <p> <ul> <li> <p> Delivers prelive training to providers clinical staff and administrative staff focused on efficiency delegation and population health initiatives <p> <li> <li> <p> Leverages curriculum and tools to train EHR concepts <p> <li> <li> <p> Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center <p> <li> <li> <p> Monitors online elearning completion <p> <li> <li> <p> Ensures that training is scheduled and delivered ontime <p> <li> <li> <p> Coordinate and participate in project planning and strategy meetings <p> <li> <li> <p> Provides golive support and attheelbow support for the Care Center <p> <li> <li> <p> Leverages reporting of key metrics to identify providers and care centers in need of additional training <p> <li> <li> <p> Works collaboratively with Implementation Product Performance and Performance Team members to accomplish goals <p> <li> <ul> <ul> <li> <p> Works collaboratively with and serves as an athenahealth SME for other Privia teams <p> <li> <li> <p> Provides excellent customer service through creative problem solving and follow through <p> <li> <li> <p> Present information both in person and remotely to audiences ranging from individuals to small and large groups <p> <li> <li> <p> Troubleshot EHR related Customer Service inquiries <p> <li> <ul> <p> <p> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> Bachelors degree preferred or background in a healthcare setting <p> <li> <li> <p> Familiarity with extended medical terminology <p> <li> <li> <p> Must demonstrate excellent communication organizational and time management skills <p> <li> <li> <p> Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines <p> <li> <li> <p> Ability to work in a very fastpaced and changing work environment <p> <li> <li> <p> Must comply with HIPAA rules and regulations <p> <li> <li> <p> Must have a valid drivers license and have a reliable form of transportation <p> <li> <li> <p> Must be able to be in a stationary position for extended periods of time <p> <li> <ul> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Previous experience with an EMR or practice management system Experience with athenaClinicals and athenaCollector is preferred <p> <li> <ul> <p> <em> The salary range for this role is $5600000$7000000 in base pay and exclusive of any bonuses or benefits This role is also eligible for an annual bonus targeted at 10 The base pay offered will be determined based on relevant factors such as experience education and geographic location <em> <p> <p> <p> <h2> Additional Information <h2> <p> <p> <p> <p> <p> <strong> Technical Requirements for remote workers only not applicable for onsitein office work <strong> <p> <p> <strong> In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed This should be acquired prior to the start of your employment The best measure of your internet speed is to use online speed tests like httpswwwspeedtestnet This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements Work with your internet provider if you have questions about your connection Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost <strong> <p> <p> Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work Privia is a better company when our people are a reflection of the communities that we serve Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental disability race religion gender sex gender identity andor expression marital status veteran status or any other characteristic protected by federal state or local law <p><p>
Machine Learning Engineer, App Ads
Company: Reddit
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Were evolving and continuing our mission to bring community belonging and empowerment to everyone in the world Providing a delightful and relevant experience to our users applies to our Ads like all of our offerings and were excited to build a product that is bestinclass for our users and advertisers The year ahead is a busy one join us <p> <p> The App Ads Team is entrusted with the development and maintenance of a diverse set of Machine Learning models that are responsible for predictions regarding user conversions after engaging with Reddit The creation and enhancement of these models plays a crucial role in our organizations efforts to optimize advertising effectiveness and drive business growth We are looking for a motivated engineer that will help us advance our vision As a diverse group of software engineers product managers data scientists and ads experts we are excited for you to join our team <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> Develop advanced and scalable deep learning models using cuttingedge techniques for critical machine learning tasks within the app conversions modeling domain <p> <li> <li> <p> Design and implement innovative strategies for signal loss mitigation ensuring the accuracy and reliability of predictions in the presence of incomplete or noisy data <p> <li> <li> <p> Research implement test and launch new model architectures including deep neural networks with advanced pooling and feature interaction architectures <p> <li> <li> <p> Systematic feature engineering works to convert all kinds of raw data in Reddit dense amp sparse behavior amp content etc into features with various FE technologies such as aggregation embedding sub models etc <p> <li> <li> <p> Be a mentor and crossfunctional advocate for the team <p> <li> <li> <p> Contribute meaningfully to team strategy We give everyone a seat at the table and encourage active participation in planning for the future <p> <li> <ul> <p> <strong> Who You Might Be <strong> <p> <ul> <li> <p> 2+ years of experience with industrylevel deep learning models <p> <ul> <li> <p> 2+ years of experience with mainstream ML frameworks such as Tensorflow and Pytorch <p> <li> <li> <p> 3+ years of endtoend experience of training evaluating testing and deploying industrylevel models <p> <li> <li> <p> 3+ years of experience of orchestrating complicated data generation pipelines on largescale datasets <p> <li> <li> <p> Experience with ads domain and conversion modeling is a plus <p> <li> <li> <p> Experience with recommendation systems is a plus <p> <li> <ul> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Comprehensive Healthcare Benefits <p> <li> <li> <p> 401k Matching <p> <li> <li> <p> Workspace benefits for your home office <p> <li> <li> <p> Personal amp Professional development funds <p> <li> <li> <p> Family Planning Support <p> <li> <li> <p> Flexible Vacation please use them amp Reddit Global Wellness Days <p> <li> <li> <p> 4+ months paid Parental Leave <p> <li> <li> <p> Paid Volunteer time off <p> <li> <ul><p>
Sr. Manager, Channel Marketing
Company: 1Password
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> 1Password is in the process of upleveling our Channel Program and we are searching for our first channel marketing senior manager to develop and lead the next era of channel marketing for our organization As the Sr Manager Channel Marketing you are accountable for developing and launching a Channel Marketing function to enable comarket with and incentivize distributors resellers and managed service providers MSPs to sell 1Password to their customers <p> <p> <p> <p> You will design the process for engaging with and enabling 1Password partners You will lead the creation and oversee the execution of comarketing and MDF programs that activate and incentivize 1Password resellers and MSP partners to source new business and support their 1Password customers You understand the needs of regional partners and how to craft a marketing strategy to deliver against their objectives You will work closely with the GTM Partnerships team Product Marketing and Field Marketing to define the channel marketing capabilities to support our channel sales team build required partner assets and deliver the appropriate mix of tactics that ensures pipeline and ARR targets are achieved <p> <p> <p> <p> You are an experienced channel marketer who has built a channel marketing function before You are relationshiporiented and enjoy rolling up your sleeves to drive your programs to success You are excited to work closely with other GTM leaders and love engaging with partners <p> <p> <p> <p> This is a remote opportunity within Canada or the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 8+ years experience in channel marketing strategy and program execution Handson experience in developing and executing channel marketing initiatives and comarketing channel programs in the Cybersecurity sector <p> <li> <li> <p> Proven history of recruiting developing relationships and retaining resellers and MSPs <p> <li> <li> <p> A proven track record of generating pipeline and ARR through channel marketing Experience planning and managing partner enablement programs and managing a partner marketing portal Handson experience with Zift preferred <p> <li> <li> <p> Proven ability to plan manage and optimize MDF budgets and programs Critical thinker with an ability to use data to inform decisions <p> <li> <li> <p> Great communicator and comfortable working across executive and Clevel leaders in partner organizations <p> <li> <li> <p> A confident and influential partner to other partnership functions sales customer success product technology and finance <p> <li> <li> <p> Strong sense of ownership to proactively identify and drive alignment in ambiguous and highgrowth environments <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Establish the Channel Marketing strategy objectives and key results in conjunction with the Marketing and GTM Partnership leaders <p> <li> <li> <p> Build and execute a multitier channel marketing program to entice MSPs resellers and distributors to source new business for 1Password and contribute to our pipeline objectives <p> <li> <li> <p> Develop partner enablement strategy In partnership with GTM Partnerships and Product Marketing prepare channel enablement resources marketing collateral and sales assets for use by partners <p> <li> <li> <p> Manage and keep up to date the partner portal <p> <li> <li> <p> Activate new partnerships introduced into the program and work to minimize the time to first deal closing for with each new partner <p> <li> <li> <p> Plan and execute the comarketing programs with top channel partners <p> <li> <li> <p> Manage a multitier MDF program to assist partners in generating pipeline and deals and focus spending on partners delivering the strongest results <p> <li> <li> <p> Operate an incentives program to drive partner rep performance <p> <li> <li> <p> Establish relationships with priority MSPs distributors and resellers Earn the right for 1Password to be their preferred partner Displace competitors <p> <li> <li> <p> Work with the GTM Partner team to accelerate business for our partners across global market dynamics <p> <li> <li> <p> Market to MSPs distributors and resellers to support the acquisition of new partnerships <p> <li> <li> <p> Set channel marketing targets <p> <li> <li> <p> Report on KPIs performance results and be accountable for achieving the targets <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $145000 USD and $197000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $134000 CAD and $182000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Machine Learning Engineer, Ads Optimization
Company: Reddit
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> As a company Reddit primarily generates revenue through advertising and were working towards building a massive business to fund our mission We distinguish ourselves from other digital ad platforms by attracting advertisers who want to connect with a specific target audience because of our passionate and engaged communities <p> <p> Ads optimization and recommendation team is responsible for setting bidding budget utilization and recommendation for reddit and advertisers on how to set smart bids and auction strategy to maximize return on advertiser spend and marketplace efficiency This team develops and maintains the products APIs and infrastructure required to automate advertiser optimizations to maximize ads performance and ROAS with data driven approaches The team works on building a series of products to automate and enhance advertisers planning buying and campaign optimization experience with Reddit ads including auto bidding strategies budget pacing algorithms creative automation traffic forecasting bid recommendation smart opportunities diagnostic tools etcThis team owns a critical piece in the ads delivery pipeline and machine learning infrastructure Some of the project highlights include <p> <ul> <li> <p> Identify bid and budget upsell opportunities for daily active flights and give users actionable recommendations for boosting delivery results <p> <li> <li> <p> PID controller for pacing the budget throughout the day <p> <li> <li> <p> Maximize clicks while being able to spend through budget without exceeding delivery <p> <li> <li> <p> Smart bidding auto bidding no bid optimization for advertisers <p> <li> <li> <p> Driving automation and enhancement of advertisers planning buying and campaign optimization experience with Reddit ads including auto bidding strategies budget pacing algorithms creative automation traffic forecasting bid recommendation smart opportunities diagnostic tools etc <p> <li> <li> <p> Adopting new privacycentric standards and APIs and leveraging probabilistic attribution solutions to build the next generation of optimization tools <p> <li> <ul> <p> As a Senior machine learning engineer in the Ads optimization and recommendation you will research formulate and execute projects and actively participate in the endtoend implementation process You will collaborate with crossfunctional teams to ensure successful product delivery You will also have the opportunity to contribute your expertise and shape the future of ads ML at Reddit <p> <p> We are seeking a highly skilled engineer to take a critical role in the advancement of stateoftheart optimization models You will serve as a visionary in designing these models actively participate in the endtoend implementation process <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> Building industriallevel models for critical ML tasks with advanced modeling techniques <p> <li> <li> <p> Research implement test and launch new algorithms and make improvements on the existing models <p> <li> <li> <p> Systematic feature engineering works to convert all kinds of raw data in Reddit dense amp sparse behavior amp content etc into features with various FE technologies such as aggregation embedding submodels etc <p> <li> <li> <p> Be a team player and work closely with crossfunctional members <p> <li> <li> <p> Contribute meaningfully to team strategy We give everyone a seat at the table and encourage active participation in planning for the future <p> <li> <ul> <p> <strong> Who You Might Be <strong> <p> <ul> <li> <p> Tracking records of consistently driving KPI wins through systematic works around model architecture and feature engineering <p> <li> <li> <p> 3+ years of experience with industrylevel product development <p> <li> <li> <p> 4+ years of endtoend experience of training evaluating testing and deploying industrylevel models <p> <li> <li> <p> 4+ years of experience of orchestrating complicated data generation pipelines on largescale dataset <p> <li> <li> <p> Experience partnering with product managers and designers to build new products is a plus <p> <li> <li> <p> Experience with Ads domain is a plus <p> <li> <li> <p> Experience with optimization and recommendation systems is a plus <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Comprehensive Healthcare Benefits <p> <li> <li> <p> 401k Matching <p> <li> <li> <p> Workspace benefits for your home office <p> <li> <li> <p> Personal amp Professional development funds <p> <li> <li> <p> Family Planning Support <p> <li> <li> <p> Flexible Vacation please use them amp Reddit Global Wellness Days <p> <li> <li> <p> 4+ months paid Parental Leave <p> <li> <li> <p> Paid Volunteer time off <p> <li> <ul> <p> Join us at Reddit and help us build a community that is inclusive and empowering for everyone <p><p>
DNP Project & Practicum I - Online Visiting Professor
Company: Adtalem Global Education
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> <strong> Chamberlain <strong> Chamberlain University has a 130year history and the mission to educate empower and embolden diverse healthcare professionals who advance the health of people families communities and nations Were 99000 strong with 31000 students and 68000 alumni armed with the skills passion and determination to make a difference in todays complex healthcare environment By living Chamberlain Care® weve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions Our College of Nursing offers a Bachelor of Science in Nursing BSN degree program at 23 campuses and online postlicensure degree programs and certificates including RN to BSN RN to MSN a Master of Science in Nursing MSN with six Specialty Tracks and a Doctor of Nursing Practice DNP Our College of Health Professions offers online options with a Master of Public Health degree Public Health Certificate programs and a Master of Social Work degree Learn more about Chamberlain University part of Adtalem Global Education at wwwchamberlainedu <p> <p> <p> <h2> Job Description <h2> <p> <strong> Opportunity at a Glance <strong> <p> <p> Chamberlain College of Nursing is seeking Part Time Online Visiting Professors interested in teaching students in our Doctorate of Nursing DNP online program We build longterm relationships with superior nurse educators who are experts in their field and committed to providing the finest in practitionerfocused education <p> <p> This is 100 online teaching an incredibly flexible and convenient way to share your experience and knowledge with those who aspire to enjoy the career success you already have <p> <p> The specific course under consideration is <p> <p> <strong> NR702 DNP Project amp Practicum I <strong> <p> <p> The focus of this course is on broad issues for DNPprepared nurses practicing across healthcare systems to advance nursing practice Students identify a nursing practice problem and link the problem and plan for evidencebased practice change using advanced nursing judgment in the practicum setting <p> <p> If you are passionate about nursing and advancing your career through the power of education we want to talk with you today <p> <p> Responsibilities <p> <ul> <li> <p> Develops and provides students with an approved Adtalem Global Education syllabus that follows a template established by the local campus and which includes the terminal course objectives <p> <li> <ul> <ul> <li> <p> Organizes prepares and regularly revises and update all course materials <p> <li> <ul> <ul> <li> <p> Uses appropriate technological options for online technologies and courserelated software including Websites email and online discussions for preparing the course and making it accessible to students <p> <li> <ul> <ul> <li> <p> Models effective oral and written communications that engage the students provide clarity and improve student learning <p> <li> <ul> <ul> <li> <p> Sets clear expectations for the course by publishing course terminal objectives assignmentexaminations dates and weight the distribution of various evaluation categories <p> <li> <ul> <ul> <li> <p> Ensures that the content and level of material included on exams correspond to the course terminal objectives <p> <li> <ul> <ul> <li> <p> Demonstrates consistency and fairness in the preparation and grading of exams and provide timely feedback to students <p> <li> <ul> <ul> <li> <p> Completes other duties as assigned <p> <li> <ul> <ul> <li> <p> Performs other duties as assigned <p> <li> <ul> <ul> <li> <p> Complies with all policies and standards <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> MSN and DNP or PHD in Nursing degree is required <p> <li> <li> <p> Must have an active nursing license CompactMultiState RN License preferred <p> <li> <li> <p> <strong> 2+ years in an academic DNP project faculty advisor required <strong> <p> <li> <li> <p> Online teaching experience required <p> <li> <li> <p> lllinois RN License will be required to teach all courses <p> <li> <li> <p> Must have required subject matter expertise and outstanding written communication skills and familiar with APA <p> <li> <li> <p> Must have excellent motivational and instructional skills in a diverse and nontraditional environment <p> <li> <li> <p> Solid written skills and ability to communicate clearly and effectively in an online environment a must <p> <li> <li> <p> Additional requirements driven by state licensing or accreditation considerations may apply <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <strong> Chamberlain Visiting Professor Position Online <strong> <em> In support of the pay transparency laws enacted across the country the expected compensation rate for this position is between $850Earned Credit Hour to $1950Earned Credit Hour depending on the candidates education and experience Actual pay may be adjusted based on jobrelated factors permitted by law such as type of course taught experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements <em> <p> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Customer Support Advocate
Company: brightwheel
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> Brightwheel is seeking to hire a Customer Support Advocate to support our growing community of directors teachers amp parents We are looking for team members that are passionate about educating our customers about the brightwheel product and finding solutions for their pain points You will be on the front line communicating directly with our schools and parents and will work crossfunctionally with our Customer Success and ProductEngineering teams You enjoy collaborating with your team to find creative solutions to issues and using customer feedback to advocate for product improvements <p> <p> <p> <p> Were looking for someone with experience working in customer service preferably with exposure to technical troubleshooting Ideally this is someone who can empathize with the daily experience of a teacher or a parent of young children <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Develop expertise in our platform and become a subject matter expert for our customers keeping on top of updates in each release <p> <li> <li> <p> Use strong critical thinking and troubleshooting abilities to correctly identify investigate and resolve technical or usage issues <p> <li> <li> <p> Answer chats and scheduled phone calls throughout the day to provide responsive live support <p> <li> <li> <p> Prepare for scheduled phone callbacks to provide personalized support <p> <li> <li> <p> Communicate clear and concise instructions via live chat email and phone to Administrators Teachers and Guardians <p> <li> <li> <p> Exhibit empathy towards our customers and each other at all times <p> <li> <li> <p> Advocate on behalf of customers helping them to solve their issues and acting as the voice of the customer <p> <li> <li> <p> Contribute to improving internal processes <p> <li> <li> <p> Work crossfunctionally to support our customers and improve the overall customer experience <p> <li> <li> <p> Maintain established metrics such as closed cases response times while maintaining quality and high customer satisfaction ratings <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> At least 1 year of customer service or early education experience required <p> <li> <li> <p> Exceptional written skills attention to detail and strong listening skills <p> <li> <li> <p> Excellent organization timemanagement and prioritization skills <p> <li> <li> <p> Comfort with a fastpaced and dynamic environment that evolves rapidly <p> <li> <li> <p> A passion for improving the world through education <p> <li> <li> <p> A plus Experience in schools education <p> <li> <li> <p> Experience providing live support to customers preferred <p> <li> <li> <p> Handson experience with Zendesk Salesforce Intercom or similar CRM systems preferred <p> <li> <li> <p> Bachelors degree preferred <p> <li> <ul> <p> <p> <p> <p> <p> $2164 $2164 an hour <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies Multiple factors determine final offer amounts including geographic location candidate experience and expertise If you have questions about the compensation band for your region please ask your recruiter <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>