Multiple Vacancies Exist Jobs in USA
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Staff Software Engineer
Company: Wmg
Location: USA
Posted Apr 20, 2024
<div>At Warner Music Group were a global collective of music makers and music lovers tech innovators and inspired entrepreneurs gamechanging creatives and passionate team members Here we know that each talent makes our collective bolder and brighter <div><div><br><div><div>Technology is one of the most important parts of our business Whether its signing up new artists ensuring we provide the right data to Spotify YouTube and other digital service providers or helping artists use the latest AI tools and make thoughtful decisions with datadriven insights technology plays an invaluable role in our success The engineering team at Warner Music Group makes all of it a reality <div><div><br><div><div><b>What Youll Do<b><div><div> Reimagine and implement the future of tech for the music industry <div><div> Work as part of a dynamic and highly effective team <div><div> Own the creation and delivery of highly innovative products <div><div> Learn and grow as a professional through close collaboration with your team members and engineering leaders and by being part of culture of continuous improvement and learning<div><div><br><div><div><b>Responsibilities<b><div><div> Owning defining the technical vision and driving innovation for key technical systems in your area of ownership<div><div> Writing clean optimized and reusable code <div><div> Delivering work following established standards and best practices such as test automation test coverage etc<div><div> Creating clear comprehensive technical design documents <div><div> Mentoring more junior engineers <div><div> Collaborating closely with key music industry stakeholders as well as colleagues in NYC Los Angeles and London <div><div><br><div><div><b>Requirements<b><div><div> You have an undergraduate degree in Computer Science Computer Engineering or other related field<div><div> You have at least 8 years of experience in working for software development company as a Software Engineer <div><div> You are able to successfully drive the optimal and efficient design and implementation of complex technical systems which span multiple teams<div><div> You write or refactor code with maintainability and optimization in mind improve test coverage and have sound judgment when making design tradeoff decisions You also contribute highquality code reviews<div><div> You write comprehensive technical designs for complex systems which clearly communicate technical tradeoffs and assumptions<div><div> You continuously improve quality of code and systems under your ownership not only through code but also by defining technical best practices and efficient development processes <div><div>Your bias is towards action and you always find ways to deliver better solutions more efficiently<div><div>Youre an empathetic team member who works well in a team environment and communicates effectively<div><div>You have a Bachelors degree or above in a relevant discipline including Computer Science Computer Engineering Electrical Engineering Candidates with Bachelors or Masters degrees in fields such as Physics or Mathematics may also be considered if they have highly relevant professional experience<div><div>About us<div><div> <div><div>As the home to 300 Elektra Asylum Atlantic East West FFRR Fueled by Ramen Nonesuch Parlophone Rhino Roadrunner Sire Warner Records Warner Classics and several other of the worlds premier recording labels Warner Music Group champions emerging artists and global superstars alike And our renowned publishing company Warner Chappell Music represents genrespanning songwriters and producers through a catalogue of more than one million copyrights worldwide Were the home to WMX the next generation services division that connects artists with fans and amplifies brands in creative immersive and engaging ways and Alternative Distribution Alliance ADA the groundbreaking global distribution company for independent artists and labels <div><div>Together we are Warner Music Group Music With Vision amp Voice <div><div><br><div><div><span style=fontsize inherit>WMG is committed to inclusion and diversity in all aspects of our business We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race religious creed color age sex sexual orientation gender gender identity gender expression national origin ancestry marital status medical condition as defined by state law genetic characteristics or cancer physical or mental disability military service or veteran status pregnancy childbirth and related medical conditions genetic information or any other characteristic protected by applicable federal state or local law<span><div><div><br><div><div><span style=fontsize inherit>Copyright © 2023 Warner Music Inc<span><div><div><br><div><div>Love this job and want to apply<div><div><br><div><div>Click the Apply link at the top of the page or apply directly with your LinkedIn Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter<div><div> <div><div>Dont be discouraged if you dont hear from us right away Were taking our time to review all resumes and to find the best people for WMG<div><div> <div><div>Thanks for your interest in working for WMG We love it here and think you will too<div><div><br><div><img src=httpsremotivecomjobtrack1907461blankgifsource=publicapi alt=>
Senior Design Engineer - Integrated Photonics
Company: Ion Q
Location: USA
Posted Apr 20, 2024
<div class=contentintro> <p>IonQ is developing the worlds most powerful fullstack quantum computer based on trappedion technology We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing Quantum computing has the potential to impact every area of human society for the better IonQs computers will soon redefine industries like medicine materials science finance artificial intelligence machine learning cryptography and more IonQ is at the forefront of this technological revolution<p> <p> <p> <div> <p>The salary range for this position is $107123 $140251<p> <p>We are looking for a Senior Design Engineer Integrated Photonics and in this role youll be part of a crossfunctional team whose mission is to lead IonQ on its journey to build the worlds best quantum computers to solve the worlds most complex problems In this role you will focus primarily on developing and utilizing software and techniques for the design simulation and optimization of photonic integrated circuits PICs for use in trappedion quantum computer systems You will also have the opportunity to work with atomic physicists to innovate the trappedion quantum computer utilizing integrated photonics The design workflows and PICbased systems you design build and use will help drive the overall development of a new and gamechanging photonics technology to enable scalable quantum computing <p> <p> <p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Design simulate and optimize photonic integrated circuits PICs for integration into trappedion quantum computing systems<li> <li style=>Develop integrated photonics designs that improve device performance and insensitivity to fabrication variation<li> <li style=>Optimize PIC simulations to minimize computational resources and speed up the design workflow<li> <li style=>Use device characterization data as feedback to design and fabrication to improve PIC performance<li> <li style=>Contribute to building up the design workflow and maintain highquality scalable welltested scripts through architecture and code reviews<li> <li style=>Effectively selfmanage projects priorities deadlines and deliverables<li> <li style=>Identify track and mitigate execution roadblocks and technical risks<li> <li style=>Provide clear concise communication to management and team members<li> <ul> <p> <p> <p><strong>Youd be a good fit with <strong><p> <ul style=> <li style=>PhD in engineering or related field<li> <li style=>5+ years of experience in the design and handson characterization of PICs and photonic devices<li> <li style=>3+ years of programming experience in a generalpurpose programming language like Python Matlab etc<li> <li style=>Experience with simulations of integratedphotonic devices via Lumerical COMSOL Flexcompute or similar<li> <li style=>Experience with scripted mask design and layout for PICs<li> <li style=>Experience designing building and using optical testing infrastructure including automated testing systems<li> <li style=>Strong data processing visualization and organizational skills<li> <li style=>Familiarity with fabrication processes and design constraints for PICs<li> <li style=>Empathy youll work closely with our internal team of physicists and test engineers who depend on the PIC design<li> <ul> <p> <p> <p><strong>Youd be a great fit if you also have the following <strong><p> <ul style=> <li style=>7+ years of PIC design and characterization experience<li> <li style=>3+ years of industry experience<li> <li style=>Experience with optimization algorithms for automated PIC design<li> <li style=>Experience working with visiblelight laser sources and onchip components<li> <li style=>Strong programming skills for mask layout and experimental automation software and experience with version control systems such as git<li> <li style=>Experience using 3D CAD tools like Autodesk Inventor or Solidworks<li> <li style=>Experience with Design for Manufacturing DFM to design components by considering the fabrication influences such as width bias rounded shape due to optical lithography geometry variation because of device density etc<li> <ul> <p> <p> <p><strong>Location<strong><p> <p class=p1>This position can be located as remote or hybrid IonQs bright airy offices are located in College Park MD and Bothell WA <p> <p class=p1> <p> <div class=contentconclusion> <p>Our HQ is located in College Park Maryland and we are a 15 minute metro ride from Washington DC We are actively building out our recently opened manufacturing and production facility in the Seattle Washington area Depending on the position you may be required to be located in Washington DC Seattle Washington or the Toronto Canada area However IonQ will be expanding into additional geographies both domestically and internationally so dont let this stop you from applying<br> <br>At IonQ we believe in fair treatment access opportunity and advancement for all while at the same time striving to identify and eliminate barriers We empower employees to thrive by fostering a culture of autonomy productivity and respect We are dedicated to creating an environment in which any individual can feel welcomed respected supported and valued<br> <br>We are committed to equity and justice We welcome different voices and viewpoints and do not discriminate on the basis of race religion color national origin ancestry physical andor mental disability medical condition genetic information marital status sex gender gender identity gender expression transgender status age sexual orientation and military or veteran status or any other basis protected by law We are proud to be an Equal Employment Opportunity employer<p> <p>The base pay component of the offer will vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience Posted figures are subject to change as new market data becomes available The total compensation package may include other elements dependent on the position and level Details of participation in these benefit plans will be provided if a candidate receives an offer of employment Beyond base pay total compensation includes a range of health insurance options and other benefits which can be found on our site at <a class=clink href=22httpionqcojobs22 rel=nofollow target=blank>ionqcojobs<a> Some of our benefits include pet insurance legal insurance home internet stipend a generous PTO plan parentaladoption leave 401K dental and vision plans and paid holidays<br> <br>If you are interested in being a part of this team and mission we encourage you to apply<p> <p> <p> <div> <img src=httpsremotivecomjobtrack1907786blankgifsource=publicapi alt=>
Licensed Insurance Agent - Brokerage Experience
Company: Kin Insurance
Location: USA
Posted Apr 21, 2024
<p class=jobDescription> <p> <strong> So whats the role <strong> <p> <p> As Kin continues to grow a new and exciting Agency division we are looking to add a <strong> Licensed Sales Agent <strong> to help focus on our Independent brokerage division <strong> <strong> In this role you will play a crucial role in driving the growth of our business by connecting with clients and promoting our wide range of insurance products <p> <p> In this role you have the opportunity to connect with individuals to provide important consultation for not only their home insurance needs but also other products such as auto umbrella and flood insurance Best of all this role requires no cold calling you will receive qualified leads that are brought in from our Marketing team You will help to develop the best policies to protect the insureds home and auto alongside building customized quotes to ensure they receive the best service possible <p> <h3> <strong> A day in the life could include <strong> <h3> <ul> <li> <p> Connecting with customers via calling email and text actively engaging with potential customers to understand their insurance needs and present suitable solutions <p> <li> <li> <p> Effectively communicating the unique features and benefits of various insurance carriers products to potential customers addressing any inquiries or concerns they may have <p> <li> <li> <p> Working primarily with leads provided by the company to maximize your sales potential and conversion rate <p> <li> <li> <p> Consistently following up with your prospects utilizing phone text and email to stay in contact and drive toward the sale <p> <li> <li> <p> Meeting and exceeding sales targets on a regular basis by employing persuasive sales techniques and actively seeking new business opportunities <p> <li> <li> <p> Collaborating with crossfunctional teams including underwriters and customer service representatives to ensure a seamless customer experience <p> <li> <li> <p> Maintaining accurate and uptodate records of customer interactions and sales activities using our CRM system <p> <li> <li> <p> Building custom policies for each customer using internal tools and systems <p> <li> <li> <p> Educating customers on the finer points of home insurance to ensure their best understanding <p> <li> <li> <p> Staying updated on industry trends product knowledge and competitor offerings to effectively position the Agency division <p> <li> <ul> <h3> <strong> Ive got the skills but do I have the necessary ones <strong> <h3> <p> <p> <p> <p> <p> <p> <ul> <li> <p> 2+ years of insurance sales experience within a fastpaced brokerage setting <p> <li> <li> <p> Ability to sell with multiple carriers home auto umbrella jewelry <p> <li> <li> <p> An active Property amp Casualty license <p> <li> <li> <p> Outstanding understanding of insurance products and process <p> <li> <li> <p> Excellent communication and interpersonal skills with the ability to build rapport and effectively engage with diverse audiences <p> <li> <li> <p> Strong negotiation and persuasion skills with a natural ability to close deals <p> <li> <li> <p> Selfmotivated and resultsoriented with a demonstrated commitment to achieving and exceeding sales targets <p> <li> <li> <p> Proficiency in using CRM software and other toolssoftware <p> <li> <li> <p> CallContact Center experience Brokerage experience preferred <p> <li> <ul> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Experience with Citizens Property Insurance <p> <li> <li> <p> Bilingual ability Spanish preferred <p> <li> <ul> <h3> <strong> Shift Requirements <strong> <h3> <p> <strong> Hours of Operation <strong> 700am 700pm | <strong> Shift Times <strong> 7am4pm 8am5pm 9am6pm 10am7pm CST <p> <p> Shift times will be assigned based on need <em> <em> <strong> <em> <em> <strong> <em> 8am 5pm CST is highly preferred <em> <strong> <em> <em> <strong> <p> <h3> <strong> Oh and dont worry weve got you covered <strong> <h3> <ul> <li> <p> Medical dental and vision insurance <p> <li> <li> <p> 16 days of PTO plus federal holidays and two floating holidays <p> <li> <li> <p> Remote work <p> <li> <li> <p> Generous equity package <p> <li> <li> <p> 401K with company match <p> <li> <li> <p> Parental leave <p> <li> <li> <p> Continuing education and professional development <p> <li> <li> <p> The excitement of joining a highgrowth Insurtech company and seeing your work make an impact <p> <li> <ul><p>
Business Intelligence Engineer
Company: Thought Industries
Location: USA
Posted Apr 20, 2024
<br><br><div class=h3>Company Description<div><p>Thought Industries powers the business of learning with our industryleading learning technology We were founded in 2013 around the core belief that online learning experiences should be modern intuitive engaging and scalable Our mission is to transform the way online learning experiences are created managed and delivered on a global scale Our goal is to become the premier enterprise platform for organizations who need to train and engage with their customers<p><br><br><div class=h3>Job Description<div><p>Were looking for an experienced BI Engineer to build reporting and analytics for our SaaS Learning Management Platform Youll be instrumental in advancing our customerfacing Looker reporting dashboards and models Youll work closely with product and business teams to understand their requirements and ideas translating them into robust reporting solutions Youll resolve issues reported by customers or internal teams and delve into our data and reports to explain specific data behaviors The role will also support the Data Engineering Manager in building new data models and our data engineering platform<p><p><strong>Responsibilities<strong><p><ul style=><li style=><p>Conduct adhoc analyses using SQL and Looker to address customer issues exploring documentation JIRA and code as necessary then documenting findings in Confluence<p><li><li style=><p>Develop a deep understanding of our data models in Looker and Redshift with the ability to technically dissect and explain concepts to nontechnical users<p><li><li style=><p>Contribute to data modeling and database design with a good understanding of database object relationships<p><li><li style=><p>Add new Looker features and components such as enhancing the data model with additional fields and relationships creating new dashboards and integrating new database tables<p><li><li style=><p>Providing BI insight and expertise to support product and business in expanding and developing reporting concepts and ideas<p><li><li style=><p>Support Data Engineering Manager in building and solutioning new data models and architecture<p><li><li style=><p>work with customers to understand reporting issues and business needs then collaborate with product on solutions and features<p><li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=><p>3+ years working experience in analytics or BI<p><li><li style=><p>Advanced skills with modern BI tools such as Tableau Power BI and Superset with preferred experience in Looker<p><li><li style=><p>Advanced ability to construct and analyze KPIs and measures<p><li><li style=><p>Professional experience working with cubes or data models<p><li><li style=><p>Advanced sql skill with experience in Postgres and Redshift preferred<p><li><li style=><p>Working experience with data serialization and configuration languages such as YAML LookML and JSON<p><li><li style=><p>Ability to comfortably work on multiple projects simultaneously<p><li><li style=><p>Excellent communication skills with professional experience communicating with coworkers and business partners across different positions and various levels of technical skill<p><li><li style=><p>Strong UIUX design skills for reporting with a deep understanding of how users interact with reports and visualizations<p><li><li style=><p>Solid understanding of git BI and dashboard testing production release processes and BIanalytics devops<p><li><li style=><p>Ability to work both independently and in a team<p><li><li style=><p>Preferred 1+ years experience in python<p><li><li style=><p>Some experience with javascript and typescript an asset<p><li><li style=><p>Experience with a cloud provider preferably AWS<p><li><li style=><p>Experience with DBT preferred<p><li><li style=><p>Preferred experience with agile practices and tools such as Jira<p><li><ul><br><br><div class=h3>Additional Information<div><p>Applicants must be authorized to work for any employer in the US We are unable to sponsor or take over sponsorship of an employment Visa at this time<p><p>All your information will be kept confidential according to EEO guidelines<p><div><div><p>Thought Industries does not discriminate in employment opportunities or practices on the basis of race color religion sex national origin age disability or any other characteristic protected by law Employment decisions at Thought Industries are based on merit qualifications and abilities<p><img src=httpsremotivecomjobtrack1907509blankgifsource=publicapi alt=>
Account Executive II (Asset-Based Lending)
Company: Pathward
Location: USA
Posted Apr 20, 2024
<div class=contentintro><p>We are a hybrid remoteoffice company dedicated to growing our talent anywhere<p> <p>We have onsite locations in Sioux Falls SD Scottsdale AZ Troy MI Franklin TN Dallas TX<p> <p>At Pathward we take tremendous pride in our purpose to create financial inclusion for all™ We are a financial empowerment company that works with innovators to increase financial availability choice and opportunity for all We strive to remove barriers that traditional institutions put in the way of financial access and promote economic mobility by providing responsible secure high quality financial products<p> <p>We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and wellpositioned for success We celebrate and embrace our team members through our <strong>HUMBLEHUNGRYSMART<strong> approach and we believe that we are strongest when we embrace the voices of our employees customers partners and the communities we serve <p><div><p><strong>About the Role <strong><p> <p>Manage all aspects of an assigned portfolio of accounts ensuring the relationships meet corporate standards for risk profitability factoring and assetbased lending services and financial controls<p> <p><strong>What You Will Do<strong><p> <ul style=> <li style=>Manage portfolio through complete and current knowledge of clients financial condition managements performance and industry trends and take timely action so client losses are minimized and do not exceed budgeted standards<li> <li style=>Responsible for ensuring all advances and loans comply with loan policy and approved structure<li> <li style=>Attain an acceptable contribution to overhead andor profit from each client arrangement to achieve individual profit objective<li> <li style=>Responsible for documenting all relationships to ensure approved and required legal documentation<li> <li style=>Resolve factoring and assetbased lending service problems control operational costs and minimize loss of clients to competition<li> <li style=>Propose changes in policies and procedure to reduce costs and provide better and more efficient services<li> <li style=>Develop and operate within individual budget to control expenses<li> <li style=>Structure and underwrite changes to existing deals for management approval<li> <li style=>Other duties as assigned<li> <ul> <p><strong>What You Will Need<strong><p> <div class=h5><span style=textdecoration><strong>Knowledge amp Skills<strong><span><div> <ul style=> <li style=>Seasoned experienced professional with a full understanding of area of specialization Resolves complex problems takes a new perspective on existing solutions Fully qualified careeroriented journeylevel position<li> <li style=>Develops solutions to complex problems where analysis of situations andor data requires evaluation Determines best approach to achieve results and provides suggestions to improve policies and procedures Demonstrates good judgement in selecting methods and techniques for obtaining solutions Networks with senior internal and external contacts in own area of expertise<li> <li style=>Receives very little instruction on daytoday work May receive general instruction or guidance on new projects or assignments<li> <ul> <div class=h5><span style=textdecoration><strong>Experience<strong><span><div> <ul style=> <li style=>Typically 5+ years with bachelors or equivalent<li> <ul> <div class=h5><span style=textdecoration><strong>EducationCertification<strong><span><div> <ul style=> <li style=>Bachelors degree or equivalent education and work experience<li> <ul> <div class=h5><span style=textdecoration><strong>Distinguishing Characteristics<strong><span><div> <ul style=> <li style=>Coach and mentor less experienced Account Executives<li> <ul> <div class=h5><span style=textdecoration><strong>Competencies<strong><span><div> <ul style=> <li style=>Customer service<li> <li style=>Communication skills verbal amp written<li> <li style=>Collaboration<li> <li style=>Financial Acumen<br><br><li> <ul> <p style=textalign><em>The responsibilities listed above are not all inclusive and may be changed at any time<em><p> <p>Salary range $6909854 $12761410<p> <p>The salary range reflects the minimum and maximum target for a new hire in this role Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidates experience qualifications skills and location Your recruiter can share more about the specific salary for your location during the hiring process Ranges may be modified in the future<br>This role is also eligible for an annual performancebased incentive opportunity Pathward offers a comprehensive benefits package for eligible employees including health insurance 401k retirement benefits life insurance disability benefits paid time off and more<p> <p><span style=color>LIRemote<span><p><div class=contentconclusion><p><strong><span><em>Dont have everything listed under qualifications Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition At Pathward we are dedicated to building a diverse and inclusive culture of belonging so if youre excited about this role but your experiences dont match exactly to everything in the posting we encourage you to apply anyway You may be just the right candidate for this or other Pathward roles<em><span><strong><p> <p><strong>Who we are<strong> <p> <p>Our commitment to inclusion is woven into our DNA We believe that we are strongest when we embrace the voices of our employees customers partners and the communities we serve <p> <p>We are committed to providing equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender including pregnancy sexual orientation gender identity national origin age disability genetic information marital status amnesty status as a covered veteran or any other class protected by federal state and local laws <p> <p>Please <a href=22httpswwwpathwardcomaboutuspeopleculturecareers22 rel=nofollow>click here<a> to learn more about our benefits and review information about our Privacy Policy Affirmative Action Plan and other notices Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws For assistance completing an application please contact a Pathward People amp Culture Representative by emailing <a href=22careerspathwardcom22 rel=nofollow target=blank>careerspathwardcom<a><p> <p>Please <a href=22httpsdrivegooglecomfiled1IgSKNB2dGGWUzzBkWujS8WIMLoSHfPObviewusp=sharelink22 rel=nofollow>click here<a> to view Pathwards Applicant Privacy Notice<p> <p>Applications will be accepted for a minimum of 3 days after posting and there is no predetermined date by which applications should be submitted<p><div><img src=httpsremotivecomjobtrack1907417blankgifsource=publicapi alt=>
Customer Success Executive
Company: Syndigo
Location: USA
Posted Apr 21, 2024
<p class=jobDescription> <p> The mission of a Syndigo Customer Success Executive PIMMDM is to bridge the gap between our products and services and our customer needs and always looking for alternate ways to solve problems Here at Syndigo we push boundaries to create better business value for everyone <p> <p> <strong> HOW WELL BE WINNING TOGETHER DAYTODAY <strong> <p> <ul> <li> <p> Builds relationships with various customer and partner stakeholders including executives at Director andor CxO level to create champions and references <p> <li> <li> <p> Performs business reviews with customers and partners on a regular cadence using data to identify and nurture opportunities for value growth with each customer <p> <li> <li> <p> Evolves and refines engagement model working arrangement and RACI based on partner maturity and customer needs <p> <li> <li> <p> Nurtures customer workshops to help create a longterm vision and strategy for MDMPIM across multiple industry verticals <p> <li> <li> <p> Responsible for NPS Net Promoter Score metrics for customers and partners <p> <li> <li> <p> Facilitates marketing activities like events speaking engagements references testimonials etc with customers and partners <p> <li> <li> <p> Manages renewals negotiations and conflicts with excellent communication skills <p> <li> <ul> <p> <strong> WE SHOULD TALK IF THIS SOUNDS LIKE YOU <strong> <p> <ul> <li> <p> 25 years of CSM experience <p> <li> <li> <p> PIMMDM experience is highly preferred <p> <li> <li> <p> Ability to connect with customers and explain how their data is flowing <p> <li> <li> <p> Account Management and System integration expertise is a plus <p> <li> <ul><p>
Partner Support Technician
Company: Vonage
Location: USA
Posted Apr 20, 2024
<p><strong>Vonage Customer Care Mission<strong><p> <p>We help our customers create innovative and delightful customer experiences using our programmable communication building blocks Through a choice of support offerings we provide toptier support for developers and enterprises Our global technical team skilled in development communications technology and troubleshooting help our customers rapidly resolve any issues publish online knowledge articles and communicate proactively for any incidents that occur<p> <p><strong>Why this role matters<strong><p> <p>As a member of the Partner Support team the <strong>Partner Support Technician<strong> is responsible for working with partners subagents and child accounts to configure client computer networks and all assist with any technical requirements Establishing a relationship you will work with these partners for the life of their partnership with Vonage The agents ability to form a trusted bond listen attentively and respond to inquiries will make them the critical touchpoint between Vonage Business and our valued partners<p> <p>This position is also responsible for answering various PreSales technical questions and assisting the Partner Support Team with cases and reach outs The role also includes helping to work with VIP clients retaining customers and taking ownership of various projects the company needs to complete<p> <p><strong><em>This role will work 11am 8pm EST Monday Friday <em><strong><p> <p><strong>IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW<strong><p> <p><strong>What you will do<strong><p> <ul style=> <li style=>Supporting Existing Customers<li> <ul style=> <li style=>Review and catalog the networks for clients and confirm they are VoIP equipped<li> <li style=>Ensure phone and feature setups are working properly<li> <li style=>Provide recommendations on future enhancements<li> <ul> <li style=>VIP Customer Escalations<li> <li style=>Assist the Retention Team in resolving escalated customer problems <li> <li style=>Provide highlevel support as a contributor to Partner Support<li> <li style=>Ability to balance inbound calls and emails as well as assisting the Partner Support Team in a scheduled environment<li> <li style=>Handle escalated issues sent to you by management and executive leadership<li> <li style=>Provide customerfocused support using clear and descriptive methods<li> <li style=>Manage and complete projects on time<li> <li style=>Work within multiple scheduling and ticketing programs<li> <li style=>Coordinate with various departments to provide internal education and assistance<li> <li style=>Advise customer on network topology and configuration<li> <li style=>Determine the source of customer issues hardware software user access other<li> <li style=>Document resolutions for future reference<li> <ul> <p><strong>What you will bring<strong><p> <ul style=> <li style=>Strong Customer service skills including being an active listener with the ability to deescalate quickly <li> <li style=>Superior technical troubleshooting and analytical skills<li> <li style=>Advanced written and oral communication skills with extreme attention to detail <li> <li style=>Ability to quickly establish and maintain excellent rapport with customers <li> <li style=>Proven communication skills required to create maintain and enhance customer relationships and experiences<li> <li style=>Outstanding technical competence Software Hardware Networks<li> <li style=>Ability to multitask and learn quickly in a challenging environment<li> <li style=>Advanced judgment negotiation and problemsolving skills<li> <li style=>Exceptional ability to adjust to the technical level of the customer when communicating technical information<li> <li style=>Advanced experience positioning sensitive and confidential subjects<li> <li style=>Ability to work independently with limited supervision yet work well within a team<li> <li style=>Ability to work quickly and efficiently under deadline pressure<li> <li style=>Outstanding follow through and organizational ability<li> <ul> <p><strong>What is required for application<strong><p> <ul style=> <li style=>Two years of technical support experience preferred <li> <li style=>A+ Networking + MCSA CCNP or other certifications preferred<li> <ul> <p><em>Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list Assignments may differ for individuals within the same role based on business conditions departmental need or geographic location<em><p> <p>LIJS3<p><img src=httpsremotivecomjobtrack1907300blankgifsource=publicapi alt=>
Staff Software Engineer - Experimentation Platform
Company: Reddit
Location: USA
Posted Apr 20, 2024
<div class=contentintro><div class=cmessagekitblocks> <div class=cmessagemessageblocks> <div class=pblockkitrenderer> <div class=pblockkitrendererblockwrapper> <div class=prichtextblock> <div class=prichtextsection>Reddit is a community of communities Its built on shared interests passion and trust and is home to the most open and authentic conversations on the internet Every day Reddit users submit vote and comment on the topics they care most about With 100000+ active communities and approximately 73+ million daily active unique visitors Reddit is one of the internets largest sources of information For more information visit <a class=clink href=22httpredditinccom22 rel=nofollow target=blank>redditinccom<a><div> <div> <div> <div> <div> <div><div><p>Reddit is poised to rapidly innovate and grow like no other time in its history and the Reddit Experimentation Platform is a critical accelerant of that growth As an engineering leader on the Experimentation Platform Team you will have Redditwide impact supporting our mission to bring community belonging and empowerment to everyone in the world We are excited about empowering innovation at Reddit through actionable and trustworthy experimentation at scale If youre passionate about building products that change peoples lives for the better developing strategies for improving hugescale products buildingtestingshipping in weeks not months and maintaining highquality worklife balance then Reddit will be the perfect home for you<p> <p>We are hiring a Staff Engineer who will play a critical role in making Reddits experimentation platform worldclass We seek a candidate who can bridge the gap between our userfacing features and the underlying infrastructure Ultimately this Engineer role will drive the Experimentation Platform Teams mission to accelerate innovation and growth through actionable opinionated and trustworthy AB testing <p> <div class=h3>Responsibilities<div> <p>This role spans a wide variety of responsibilities ranging from building new experimentation platform features architecting backend infrastructure and directing the evolution and adoption of best practices and standards that support experimentation across all Reddit teams and organizations<p> <p>You will be instrumental in architecting implementing and maintaining a stateoftheart experimentation platform that powers experimentation across all of Reddit This includes but is not limited to building new features into our AB testing experimentation platforms building new data products related to experimentation working crossfunctionally to find solutions for the needs of different teams and improving monitoring and alerting A successful candidate will work as part of a team to<p> <ul style=> <li style=>Design develop scale and support Reddits Experimentation Platform<li> <li style=>Develop and operate high scale data products with a focus on live site reliability trustworthiness of analyzed data and debuggabilityactionability for feature teams<li> <li style=>Increase developer efficiency through automation improved signals workflow streamlining and system optimization<li> <li style=>Collaborate cross functionally within the Experimentation Platform Team and across the whole company to find technical solutions to complex design challenges<li> <li style=>Participate in the full development cycle design development impact assessment and deployment<li> <ul> <div class=h3>Required Qualifications<div> <ul style=> <li style=>7+ years of handson postgrad noninternship professional Software Development experience with at least 4+ years focus on full stack software engineering<li> <li style=>Proficiency in frontend technologies including TypeScriptJavaScript with experience in component frameworks React Angular Lit<li> <li style=>Experience with PostgresSQL database systems ideally applied in a largescale data analysis product Google BigQuery preferred<li> <li style=>Some familiarity with cloud platforms like AWS Azure or Google Cloud<li> <li style=>Demonstrated experience in developing endtoend web applications from database design to user interface implementation<li> <li style=>Demonstrated ability to integrate frontend and backend systems efficiently<li> <li style=>Excellent communication skills You must be able to collaborate effectively with teams in a fullyremote environment and negotiate complex requirements with technical and nontechnical stakeholders<li> <ul> <div class=h3>Preferred Qualifications<div> <ul style=> <li style=>Technical leadership experience with a data analysis platform Understanding of the basics of AB testing experimentation feature rollout and dynamic configuration<li> <li style=>Proficiency in backend technologies including Python and SQL<li> <li style=>Experience building or using AB testing infrastructure as well as building analytics tools or data products<li> <li style=>Demonstrated ability to lead a team of developers providing technical guidance mentorship and support<li> <li style=>Experience mentoring engineers owning team processes and leading crossfunctional projects is preferred<li> <ul> <p>Reddit has a flexible workforce If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as youd like Dont live near one of our offices No worries You can apply to work remotely from anywhere in the United States or Ontario and British Columbia Canada<p> <div class=h3><strong>Benefits<strong><div> <ul style=> <li style=>Comprehensive Health benefits<li> <li style=>401k Matching<li> <li style=>Workspace benefits for your home office<li> <li style=>Personal amp Professional development funds<li> <li style=>Family Planning Support<li> <li style=>Flexible Vacation please use them amp Reddit Global Days Off<li> <li style=>4+ months paid Parental Leave<li> <li style=>Paid Volunteer time off<li> <ul> <p> <p><div class=contentpaytransparency><div class=payinput><div class=description><p><strong>Pay Transparency<strong><p> <p>This job posting may span more than one career level<p> <p>In addition to base salary this job is eligible to receive equity in the form of restricted stock units and depending on the position offered it may also be eligible to receive a commission Additionally Reddit offers a wide range of benefits to USbased employees including medical dental and vision insurance 401k program with employer match generous time off for vacation and parental leave To learn more please visit <a href=22httpswwwredditinccomcareers22 rel=nofollow target=blank>httpswwwredditinccomcareers<a><p> <p>To provide greater transparency to candidates we share base pay ranges for all USbased job postings regardless of state We set standard base pay ranges for all roles based on function level and country location benchmarked against similar stage growth companies Final offer amounts are determined by multiple factors including skills depth of work experience and relevant licensescredentials and may vary from the amounts listed below<p><div><div class=title>The base pay range for this position is<div><div class=payrange><span>$206700<span><span class=divider><span><span>$289400 USD<span><div><div><div><div class=contentconclusion><p><em><span style=fontweight>Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at <span><em><a href=22mailtoApplicationAssistanceRedditcom22 rel=nofollow><em><span style=fontweight>ApplicationAssistanceRedditcom<span><em><a><em><span style=fontweight><span><em><p><div><img src=httpsremotivecomjobtrack1907462blankgifsource=publicapi alt=>
Senior Product Designer - Customer Experience
Company: Kin Insurance
Location: USA
Posted Apr 20, 2024
<div class=contentintro><p>The world has changed Why hasnt insurance<p> <p>Kins mission is to reimagine home insurance <strong>For Every New Normal<strong> While other insurers struggle to handle a fastchanging world Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same<p> <p>Kin is proud to be a 4time recipient 20212024 of BuiltIn Chicagos Best Mid Sized Companies to work for and Forbes 2021 2022 amp 2023 Best Startup Employers in North America Simply put our people are what make us great and we need forwardthinking inspired gamechangers like you to join us in our mission<p><div><p><strong>So whats the role<strong><p> <p>Kin is taking on the home insurance market with <a href=22httpswwwkincomnewskinsurpasses270millioningwpin202322 rel=nofollow>accelerated growth<a> to help customers in climate affected states get affordable property insurance We are direct to customer business and customers are at the heart of everything we do We are looking for a Senior Product Designer to join our growing design team and impact our policy management and mobile experiences through seamless and intuitive designs <p> <p>In this role you will be responsible for designing customer experiences across product teams to ensure a smooth experience for our users You will partner with brand design system and research teams and collaborate with product managers and engineers through design jams and sprints to transform our customer experience In a changing world affected by climate you will be accountable for ensuring our customers have a bestinclass insurance experience and have a meaningful business impact through the projects you will be working on<p> <p><strong>A day in the life could include <strong><p> <ul style=> <li style=>Collaborating with crossfunctional teams to ideate design and prototype industrychanging products that push the boundaries of Kins customer experiences<li> <li style=>Autonomously setting project timelines and exploring diverging unintuitive concepts when thinking through potential ways of solving a problem<li> <li style=>Designing new experiences or layouts that set the UX design standard at Kin and evolves our visual systems<li> <li style=>Taking the lead on uncovering and understanding user needs<li> <li style=>Actively participating in defining business goals and explaining metrics they track in detail during quarterly planning and crossfunctional standup<li> <li style=>Proactively seeking out feedback from others promptly acting on the feedback you receive and deliberately and continually raising our bar for quality<li> <li style=>Involving and engaging broader team and crossfunctional partners throughout the design process<li> <ul> <p><strong>Ive got the skills but do I have the necessary ones<strong><p> <ul style=> <li style=>5+ years of experience designing products for mobile and responsive web<li> <li style=>Work within a fast paced agile environment<li> <li style=>Facilitation skills to lead workshops and design sprints<li> <li style=>Professional communication skills both written and verbal<li> <li style=>Growth mindset and willingness to absorb large amounts of information and complex context<li> <ul> <p><strong>Bonus Points<strong><p> <p><p> <ul style=> <li style=>Bachelors degree in design HCI cognitive science or equivalent experience<li> <li style=>Experience showcasing your endtoend design process across projects that include interaction and visual design artifacts multiple iterations highfidelity prototypes and consideration of the impact and scale of work<li> <li style=>Experience designing and launching impactful direct to consumer experiences<li> <li style=>Experience uncovering and understanding user needs participating in quarterly planning to prioritize business impactful projects and displaying proficiency in impacting business goals and metrics<li> <li style=>Examples of clear documentation around design solutions that showcase a deep understanding of the user problem the part of their journey it affects and a holistic solution that addresses their needs<li> <ul> <p><strong>Oh and dont worry weve got you covered <strong><p> <ul style=> <li style=><span style=fontweight>Medical Dental Vision Disability and Life Insurance<span><li> <li style=><span style=fontweight>Flexible PTO policy <span><li> <li style=><span style=fontweight>Remote work<span><li> <li style=><span style=fontweight>Generous equity package<span><li> <li style=><span style=fontweight>401K with company match<span><li> <li style=><span style=fontweight>Parental leave<span><li> <li style=><span style=fontweight>Continuing education and professional development<span><li> <li style=><span style=fontweight>The excitement of joining a highgrowth Insurtech company and seeing your work make an impact<span><li> <ul><div class=contentconclusion><div class=h3><strong>About Kin<strong><div> <p><span style=fontweight>In an industry that hasnt budged in more than 100 years our technology transforms the user experience cuts inefficiencies that waste billions of consumer dollars and customizes coverage homeowners want We believe insurance was always meant to be a digital product were making that a reality <span><p> <p><span style=fontweight>Our approach to the industry makes us unique and the people at Kin help us excel Were a team of problem solvers collaborators builders and dreamers who are passionate about creating positive change in the lives of our customers and in our industry Kin is more than just our name its how we treat each other Thats one of the many reasons weve been recognized as a great place to work by Built In Forbes and Fast Company<span><p> <p> <p> <div class=h3><strong>EEOC Statement<strong><div> <p><span style=fontweight>Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer We dont just accept difference we honor it nurture it and celebrate it We dont discriminate based on race religion color national origin gender including pregnancy childbirth or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics<span><p> <p><span style=fontweight>Kin encourages applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities<span><p> <p> <p> <p><span style=fontweight>LI<span class=il>Remote<span><span><p><div><img src=httpsremotivecomjobtrack1907312blankgifsource=publicapi alt=>
Manager, QA Automation
Company: Brightcove
Location: USA
Posted Apr 20, 2024
<p><strong>Position Overview<strong><p> <p>Our professional services team Brightcove Global Services BGS provides consulting and delivery services to guide some of the best known companies in the world through their OTT journeys and were expanding If you have a strong consulting and professional services background a passion for working on highfunctioning teams a keen sense of creativity and a willingness to help our clients achieve their business goals through video technology wed love to talk<p> <p>Brightcoves Global Services team is not a typical professional services organization but is Brightcoves fullservice agency for our clients The team augments our platform and product by building custom videocentric web mobile and OTT solutions for a variety of customers across the globe Our mission is to offer services that maximize customer KPIs in the video space leveraging their content Our solutions often involve multiple products and services including Brightcove Beacon OTT Platform cloudbased services Content Management System CMS Digital Right Management DRM Analytics services Advertising services subscription and monetization services We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful<p> <p>A Manager QA Automation in Brightcoves Global Services team is adept at designing building running documenting and maintaining a robust set of test automation presenting technical solutions to address customer and prospect business requirements The role will consist of engaging development and QA resources to ensure proper test coverage for a wide range of applications<p> <p>We are looking for someone who is passionate about media and video who can take leadership in building and expanding the QA automation discipline within the group The candidate must be highly motivated technical detailoriented teamoriented creative and possess outstanding communication skills<p> <p><strong>Job Responsibilities<strong><p> <ul style=> <li style=>Work in an agile environment with a team of engineers to create new products and services and enhance existing solutions and workflows<li> <li style=>Develop and maintain automated test cases for OTT media streaming platforms while prioritizing testing activities<li> <li style=>Execute automated test cases and report results both locally and through remote automation pipelines<li> <li style=>Create new automation frameworks from scratch to handle new upcoming technologies<li> <li style=>Record and manage defects throughout their lifecycle in JIRA<li> <li style=>Contribute to a common library of crossproject automation utilities and provide regular feedback for continuous improvement<li> <li style=>Create and follow test plans and verify acceptance criteria for new projects and features<li> <li style=>Work collaboratively with the development and the functional testing teams to plan delivery manage risks improve quality and streamline our software deployments<li> <li style=>Triage and maintain a CICD pipeline in charge of the platform executions<li> <li style=>Inspire support manage and grow a distributed team of three QA Engineers and contractors at different stages of development to encourage a culture of excellence and continuous improvement that meets business goals through a healthy culture of feedback and collaboration<li> <li style=>Foster a culture of diversity equity and inclusion in everything you do from hiring to career development to team culture and the products and services we deliver to customers<li> <ul> <p><strong>QualificationsExperience<strong><p> <ul style=> <li style=>8+ years of frontend software test automation experience working with Javascript<li> <li style=>2+ years of people management experience<li> <li style=>Proven ability to lead coach inspire and motivate a team of QA Engineers across multiple geographies<li> <li style=>Proficient with modern web technologies NodeJS a plus but not required<li> <li style=>Knowledge of docker containers<li> <li style=>Experience with continuous integration and deployment infrastructure for web applications and services<li> <li style=>Collaborate with other software engineers QA engineers product owners and UX designers for continuous improvement of automation quality<li> <li style=>Experience with bug tracking workflow management tools<li> <li style=>Experience collecting debugging information using browser tools required<li> <li style=>Deep expertise in writing test plans test cases and parsing<li> <li style=>Ability to identify dependenciesrisks during sprint planning<li> <li style=>Experience with backend automation testing tools<li> <li style=>Experience using Postman for API testing<li> <li style=>Experience designing and running load tests for API systems<li> <li style=>Expertise working with GitLab or GitHub<li> <li style=>Experience with OTT video or media is preferred<li> <li style=>Good knowledge working with mobile and smart TV devices <li> <li style=>Comfortable working in an agilescrum setting<li> <li style=>Experience in the basics of developing and deploying scalable webbased applications<li> <li style=>Excellent communication collaboration reporting analytical and problem solving skills<li> <li style=>Ability to collaborate effectively with other software engineers user experience designers functional testers and productprogram managers<li> <li style=>Experience evaluating designing and implementing automation frameworks from beginning to end<li> <ul> <p><strong>About Brightcove <strong><p> <p><span style=fontweight>Brightcove is a diverse global team of smart passionate people who are revolutionizing the way organizations deliver video Were hyped up about storytelling and about helping organizations reach their audiences in bold and innovative ways When video is done right it can have a powerful and lasting effect Hearts open Minds change <span><p> <p><span style=fontweight>Since 2004 Brightcove has been supporting customers that are some of the largest media companies enterprises events and nonprofit organizations in the world There are over 600 Brightcovers globally each of us representing our unique talents and we have built a culture that values authenticity individual empowerment excellence and collaboration This culture enables us to harness the incredible power of video and create an environment where you will want to grow stay and thrive Bottom line We take our video seriously and we take great pride in doing it as oneteam<span><p> <p><strong>WORKING AT BRIGHTCOVE <strong><p> <p><span style=fontweight>We strive to provide our employees with an environment where they can do their best work and be their best selves This includes a focus on our employees work experience actively creating a culture where inclusion and growth are at the center and hiring recognizing promoting employees who are committed to living and breathing these same ideals We value collaboration creativity worklife balance professional growth and creating an empowering space for open communication Whether youre in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and<span><span style=fontweight> celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee Women of Brightcove Pride of Brightcove Parents of Brightcove and more to come<span><p> <p><em>We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds We strongly encourage individuals from underrepresented andor marginalized identities to apply If you need any accommodations for your interview please email <a href=22mailtorecruitingbrightcovecom22 rel=nofollow>recruitingbrightcovecom<a> <em><p> <p><em><span style=fontweight>The Brightcove<a href=22httpswwwbrightcovecomenlegalprivacy22 rel=nofollow> Privacy Policy<a> explains the processing and purposes of any personal information<span><em><p> <p><em>BC21060<em><p><div class=contentpaytransparency><div class=payinput><div class=description><p><span style=fontweight>At Brightcove we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees Base salary is just one component of Brightcoves total rewards program We offer a wide range of benefits and perks that may include bonus or commission Brightcove stock unlimited paid time off 401K matching health insurance medical dental and vision generous employer Health Savings Account HSA contributions tuition reimbursement 100 paid parental leave and more<br><span><p><div><div class=title>USA Brightcove Base Salary Range<div><div class=payrange><span>$135200<span><span class=divider><span><span>$202800 USD<span><div><div><div><img src=httpsremotivecomjobtrack1907538blankgifsource=publicapi alt=>
Scrum Lead - Project Manager 1
Company: [bench]
Location: USA
Posted Apr 20, 2024
<div class=pworkspaceprimaryviewbody> <div class=pmessagepane> <div> <div class=cvirtuallist> <div class=cscrollbarhider> <div class=cscrollbarchild> <div class=cvirtuallistscrollcontainer> <div class=cvirtuallistitem id=1646761382242029> <div class=cmessagekitbackground> <div class=cmessagekithover> <div class=cmessagekitactions> <div class=cmessagekitgutter> <div class=cmessagekitgutterright> <div class=cmessagekitblocks> <div class=cmessagemessageblocks> <div class=pblockkitrenderer> <div class=pblockkitrendererblockwrapper> <div class=prichtextblock><strong>Whats Bench <strong><span style=fontweight>Visit<span><a href=22httpsbenchcowhatsnew22 rel=nofollow><span style=fontweight> Benchs latest news<span><a><span style=fontweight> to see whats happening and<span><a href=22httpsbenchcocustomerreviews22 rel=nofollow><span style=fontweight> <span><span style=fontweight>read what our customers have to say<span><a><span style=fontweight> You can also check us out in<span><a href=22httpsmediumcomlifeatbenchyouandtheapplicationprocessatbenchfc5d5712c7f722 rel=nofollow><span style=fontweight> <span><span style=fontweight>Medium<span><a><span style=fontweight> on our<span><a href=22httpswwwlinkedincomcompanybenchaccounting22 rel=nofollow><span style=fontweight> <span><span style=fontweight>LinkedIn page<span><a><span style=fontweight> our<span><a href=22httpswwwinstagramcombenchaccounting22 rel=nofollow><span style=fontweight> Instagram<span><a><span style=fontweight> and our<span><a href=22httpsmediumcomlifeatbench22 rel=nofollow><span style=fontweight> <span><span style=fontweight>Life at Bench Blog<span><a><span style=fontweight> <span><div> <div> <div> <div> <div> <div> <div> <div class=cmessageactionscontainer> <div class=cmessageactionsgroup> <p><em><span style=fontweight>We acknowledge that Bench is founded on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xʷməθkwəy̓əm Musqueam Skwxwú7mesh <span><em><em><span style=fontweight>Squamish and Səl̓ílwətaʔSelilwitulh TsleilWaututh Nations<span><em><p> <p><span style=fontweight>Businesses need to understand their financial performance but for many smaller ones this means a tradeoff between managing their books and running their businesses<span><p> <p><span style=fontweight>Our mission is to help every business owner thrive by providing financial insight and peace of mind in one seamless platform From creatives to chiropractors Bench helps thousands of small business owners and entrepreneurs master their financial lives Because understanding your finances should be three things simple effortless and affordable<span><p> <span style=fontweight>Were growing fast and were looking for exceptional people to join us on this incredible journey Check out our<span><a href=22httpsbenchcogoculture22 rel=nofollow><span style=fontweight> culture guide<span><a><span style=fontweight> to learn more about what its like to work at Bench and read more about our business <span><a href=22httpsbenchcoabout22 rel=nofollow><span style=fontweight>here<span><a><span style=fontweight><span><div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div class=resizetriggers> <div class=expandtrigger> <div> <div class=expandtrigger> <div> <div> <div> <div> <p><strong>What does the PMO team look like<strong><p> <p>Reporting to our Sr Manager Strategy amp Support Project Management Office youll have an understanding of agile development methodologies as well as lean project management principles Since youll be deeply embedded in the Business Operations team youll have some technical context and a systemsthinking background The PMO is supported by two additional Project Managers tackling crossfunctional and dataanalytics projects Youll be working closely with several highperforming collaborative and technical teams as well as stakeholders within Bench Youll be an influencer and a key contributor in driving the success amp growth of a datadriven organization supporting entrepreneurs<p> <p> <p> <p><strong>What youll get up to<strong><p> <ul style=> <li style=>Serve as a facilitator for the team guiding and coaching participants on agile principles and practices to improve efficiency of the team<li> <li style=>Coordinate lead and facilitate agilehybrid ceremonies such as standups backlog grooming sprint planning sprint reviews and retrospectives to ensure their effectiveness and alignment with agile methodologies supporting participants in adopting Agile frameworks <li> <li style=>Collaborate with internal systems product owners to build and triage a backlog supporting them in managing the backlog to ensure that work to be done is refined prioritized and ready for sprint planning <li> <li style=>Proactively identify and resolve obstacles blockers risks and issues to ensure the teams progress remains smooth and escalate as necessary for timely resolution<li> <li style=>Manage releases and work with leaders to ensure deliverables are up to quality standards at the end of each sprint<li> <li style=>Ensure smooth coordination of sprints and uphold governance standards to enhance the teams consistency between promises and actions improve the saydo ratio<li> <li style=>Coordinate User Acceptance Testing UAT with end users prior to release of new features<li> <li style=>Contribute to the development of Business Operations team ways of working and collaboration model with other internal business partners While also working closely with functional leaders to manage expectations communicate project progress and gather feedback for continuous improvement <li> <li style=>Use Jira and Confluence to ensure that work completed by the team is documented and manage the location access and awareness of that documentation for various purposes across the business <li> <li style=>Create and uphold systems of governance and accountability within Business Operations to ensure that our Atlassian Jira amp Confluence environment is maintained<li> <ul> <p> <p> <p><strong>What youll need<strong><p> <ul style=> <li style=><strong>Project Management Experience <strong> You have 1+ year of experience in a Project Management Office or other team delivering projects at a fast moving company on a variety of projects OR 3+ years of previous experience either working as a Project Coordinator on multiple technologycentric projects<li> <li style=><strong>Jira Proficiency <strong>You know how to get the best out of Jira software as a daytoday user You are very familiar with core functionality and have experience adapting and optimizing Jira for the specific needs of your team<li> <li style=><strong>Adaptability <strong> You have a work history that shows you know how to leverage a core project management skillset to drive action and results on various technical projects You dont simply rely on your own subject matter expertise to participate in projects you want to be a project management SME You learn quickly can thrive in dynamic environments and are not afraid to tackle challenges youve never faced before You know how to get the best out of a highly technical team and leverage their experience to deliver high value projects<li> <li style=><strong>Business Systems Awareness<strong> You have experience managing or working on projects involving the major players in a typical business systems tech stack eg Salesforce Stripe Marketo Tableau web forms etc You have experience collaborating with Salesforce Admins internal technology teams data analysts andor other technical folk on technologyfocused projects You are also familiar with using tools like GSuite Slack Miro to collaborate with your team<li> <li style=><strong>Change management experience <strong>You have participated in projects that transformed business processes alongside systems in an engaging and transparent way that helps others in the business adapt and support the changes<li> <li style=><strong>Collaboration <strong>Youve worked in complex multistakeholder environments and with moderate support can get the best out of a group of highly motivated problem solvers and systems thinkers You lead teams with a view towards collaboration and delegated decisionmaking as much as possible You are comfortable engaging and building relationships with senior leaders <li> <li style=><strong>Firstprinciples problem solver <strong>With support you can effectively conceptualize and problem solve in a complex system of our customers our colleagues and our technology stack You are energized by challenging problems and are persistentresourceful in your efforts to solve them<li> <li style=><strong>Driven to make an impact <strong> You are driven to make an impact on the world through your work at Bench we choose to do so by reducing the barriers and complexity of entrepreneurship by taking the accounting and financial complexity of the plate of business owners<li> <li style=><strong>Have the startup mindset <strong> You have a strong bias for action You are highly motivated and comfortable with change and creating clarity where there is ambiguity<li> <ul> <p> <p> <p><strong>It could be an even better fit if you have <strong><p> <ul style=> <li style=>Agile and Scrum Master certification CSM DASM etc<li> <li style=>Advanced Jira configuration experience or Atlassian certificates<li> <li style=>Experience working in SaaS in a support function like Business Operations RevOps etc<li> <li style=>PMP certification<li> <ul> <p> <p> <p><strong>What youll get<strong><p> <ul style=> <li style=><span style=fontweight>At Bench we share information freely and openly whenever possible The salary range for this role is $64640 $80800 per year depending on experience<span><li> <li style=><span style=fontweight>In addition we offer an extended benefits package that includes paid vacation paid flex days <span><span style=fontweight>stock options<span><span style=fontweight> and full health dental and vision <span><li> <li style=><span style=fontweight>Youll get access to <span><span style=fontweight> <span><a href=22httpsinkblottherapycombench22 rel=nofollow><span style=fontweight>Inkblot Therapy<span><a><span style=fontweight>s <span><span style=fontweight> Employee and Family Assistance Program EAP that offers counseling and support for you and family members as well as professional development coaching financial advice legal advice and much more<span><li> <li style=><span style=fontweight>Bench has a number of Affinity Groups groups of people who have shared identities and experiences The purpose of these groups is to support underrepresented Benchmates and amplify their voices<span><li> <li style=>If you live in BCs Lower Mainland you have the opportunity to work at home or in our downtown office location depending on your preference If youre interested in remote only we currently focus our hiring efforts in the following provinces British Columbia Alberta Ontario New Brunswick and Nova Scotia<li> <li style=>We provide solutions to bring all teams together for collaboration and connection <li> <li style=>Regardless of how many days you decide to visit the office youll have access to our Home Office Setup Fund to ensure that you have everything you need to work comfortably from home from day one<li> <li style=>Youll have the opportunity to work from somewhere other than your home province for up to 90 days in a 12month period <li> <ul> <p><em><span style=fontweight>Everyone has their own unique talents Even if you dont meet 100 of the qualifications outlined above tell us why youd be a great fit for this role in your application<span><em><p> <p><span style=fontweight><em>We believe that unchecked biases disproportionately impact the most marginalized people in societyincluding but not limited to BIPOC LGBTQ2S+ people immigrants and people with disabilities We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you we are all less If you are selected for an interview and require support during the process including disability accommodation well give you the opportunity to tell us when we contact you<em><em><br><em><span><p><img src=httpsremotivecomjobtrack1907500blankgifsource=publicapi alt=>
Software Engineer - Tools and Infrastructure
Company: CentML
Location: USA
Posted Apr 21, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> We believe AI will fundamentally transform how people live and work CentMLs mission is to massively reduce the cost of developing and deploying ML models so we can enable anyone to harness the power of AI and everyone to benefit from its potential <p> <p> <p> <p> Our founding team is made up of experts in AI compilers and ML hardware and has led efforts at companies like Amazon Google Microsoft Research Nvidia Intel Qualcomm and IBM Our cofounder and CEO Gennady Pekhimenko is a worldrenowned expert in ML systems who holds multiple academic and industry research awards from Google Amazon Facebook and VMware <p> <p> <p> <p> We are seeking to bring on board a Software Engineer who will be developing toolsbackend systems that aid in the development workflow of CentML products these toolssystems may touch build test debugging release monitoring and other areas of the workflow <p> <p> <p> <p> Do you have an interest in how system architecture across GPU networking CPU and IO relate to brand new generative AI capabilities Come join our team and bring your experience and interests to help us optimize our next generation of inference and training frameworksframeworks and to redefine the deep learning industry once again <p> <p> <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Developing and improving CICD for CentMLs products <p> <li> <li> <p> Build and automate different testing of our products performance testing functional testing oncommit testing nightly testing etc <p> <li> <li> <p> Improving and supporting our testing HW infrastructure <p> <li> <ul> <p> <p> <p> <strong> Who you are <strong> <p> <ul> <li> <p> 2+ years of work experience in DevOps MLOps or similar Engineering positions <p> <li> <li> <p> Experience with CICD tools like Jenkins GitLab Bitbucket or others <p> <li> <li> <p> Proficiency in at least one programming language <p> <li> <li> <p> Experience with monitoring tools such as Prometheus Grafana or others <p> <li> <li> <p> A Bachelors degree in Computer Science or a related field or equivalent professional experience in software engineering <p> <li> <ul> <p> <p> <p> <strong> You will stand out from the crowd if you have <strong> <p> <ul> <li> <p> Experience in researching or contributing to HPCMLDL systems frameworks or libraries <p> <li> <li> <p> Experience in deploying and managing machine learning models or in other areas related to MLDL <p> <li> <ul> <p> <p> <p> <p> <p> This role is perfect for someone passionate about AI and eager to make a significant impact in a dynamic growing company Join us at CentML and be a part of the future of machine learning <p> <p> <p> <p> <strong> Benefits amp Perks <strong> <p> <p> An open and inclusive culture and work environment <p> <p> Fully stocked kitchen at the office <p> <p> Full health and dental benefits <p> <p> Parental Leave topup for 6 months <p> <p> Continuous education budget <p> <p> Generous vacation were not saying unlimited but if you need extra time to recharge just ask <p> <p> <p> <p> At CentML we celebrate our differences and value cultivating an inclusive environment for all We welcome applications of all kinds and are committed to providing an equal opportunity process <p><p>