Night Shift Jobs in Remote

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Looking for Night Shift jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Night Shift position in the Remote area.

Customer Support Specialist - LollyLaw

Company: Join Paradigm

Location: Remote

Posted Apr 17, 2024

<div> Paradigm is a legalindustry leader in cloudbased software with three practice management platforms PracticePanther Bill4Time and MerusCase as well as epayments Headnote and accounting TrustBooks solutions <div> What is the role We have a reputation for excellent customer service As a LollyLaw Customer Support Specialist you will act as a client advocate to ensure that our customers are able to achieve positive business outcomes throughout their partnership with LollyLaw Proactive energetic and selfdriven you will strive to understand our customers within the legal tech industry and work to be a trusted partner so that firms love and grow with LollyLaw In this role you will <ul><li>Support existing customers via email and phone<li> <li>Diagnose amp troubleshoot client issues<li> <li>Onboard new customers with training calls and checkins<li> <li>Continuously acquire expertise in LollyLaw features<li> <li>Write and update help center materials<li> <li>Improve client retention<li> <li>Work with various stakeholders to help them understand evolving client needs<li> <li>Other duties as assigned <li> <ul>Qualifications <ul><li>12 years of customer support experience<li> <li>SaaS experience preferred<li> <li>Experience in a law firm highly preferred<li> <li>Strong initiative and creative problem solving<li> <li>Strong communication skills and introspection to understand customer needs<li> <li>Able to work well with a team and independently<li> <li>Excellent conflict management skills<li> <li>Experience in the legal or consulting industry advantageous<li> <ul>Who is the ideal candidate <ul><li>You are a problemsolver and a gogetter who isnt afraid to dive into projects and get your hands dirty <li> <li>You articulate clearly both written and orally to build consensus communicate ideas and deliver ontime<li> <li>Ability to engage influence and inspire stakeholders to drive collaboration and alignment<li> <li>Excellent with userexperience design principles and data analytics<li> <ul>Why should you join Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage automate and grow their firms More than 50000 lawyers across 170 countries use our products to shift the paradigm of how they practice law With four worldclass allinone legal practice management platforms PracticePanther Bill4Time MerusCase and LollyLaw in addition to payments and accounting solutions powered by Headnote and TrustBooks Paradigm empowers lawyers across the spectrum of practice area geography and business needs At Paradigm we are fastpaced ambitious and unified by a common vision to build the best legal technology products in the world BenefitsPerks <ul><li>Competitive salary<li> <li>Paid vacation + sick and parental leave <li> <li>Remote working flexibility <li> <li>Budget for home office improvements <li> <li>Company culture that encourages work life balance <li> <li>100 paid PPO medical vision and dental insurance 401k matching equity grants<li> <li>Biannual company retreats and many other fun activities to bring our team together physically or virtually as often as possible<li> <ul> <div>About Paradigm Paradigm is a rapidly growing legal technology business that offers a suite of product solutions to allow lawyers to automate their firms get more done in less time and focus on what they do best practicing law The business currently includes three leading practice management and online payment and accounting solutions PracticePanther Bill4Time Headnote Trustbooks and MerusCase Paradigm operates as a single business and team with multiple software solutions Our software offerings have the ability to scale in different niches of the market and the shared resources talent and expertise allow us to accelerate growth across the portfolio Paradigm will continue to grow each of these platforms organically while also looking for new acquisitions that can bolster our position as a leading legal technology company Paradigm has ~100 employees based in New York Florida Washington California and other locations across the US <div>

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Associate Remote Database Administrator

Company: MariaDB Corporation

Location: Remote

Posted Apr 17, 2024

MariaDB is making a big impact on the world Whether youre checking your bank account buying a coffee shopping online making a phone call listening to music taking out a loan or ordering takeout MariaDB is the backbone of applications used everyday Companies small and large including 75 of the Fortune 500 run MariaDB touching the lives of billions of people With massive reach through Linux distributions enterprise deployments and public clouds MariaDB is uniquely positioned as the leading database for modern application development The Opportunity Do you love the challenge of new and interesting problems Do you have a knack for automating anything you have to do more than twice Do you want to become an expert Database Administrator DBA If you answered yes then youll love working on our Remote DBA team at MariaDB as we grow our exciting MariaDB Managed platform solution The Remote DBA team works with customers around the world Each customers deployments and challenges are unique offering something new day after day You will help our customers succeed by delivering expertlevel Remote DBA services including database monitoring making recommendations to improve performance and durability fixing things when they break helping design new architectures and implement best practices performing upgrades configuring and monitoring backups assisting with recoveries and other related DBAlevel tasks as needed You will utilize advanced troubleshooting skills and creative problemsolving capabilities You must be selfmotivated and capable of working autonomously We are a virtual team distributed globally telecommuting via the internet We make heavy use of email Slack the web ssh and similar remote technologies Prior experience in this form of working environment is ideal Because we must provide coverage to our customers 24x7x365 this position does occasionally involve work on nights weekends and holidays however we leverage our global team to minimize the impact as much as possible Responsibilities <ul><li>Perform DBA activities remotely with customers around the world<li> <li>Automate various DBA tasks<li> <li>Set up monitoring and other activities on customer servers<li> <li>Perform periodic health checks and reports on customer systems<li> <li>Participate in the community by blogging and other social media<li> <li>Help the MariaDB team build tools and enhancements around MariaDB<li> <li>Help improve practices and common methodologies for the Remote DBA team<li> <li>Ability to be on call as needed to guarantee customer SLAs<li> <li>Provide coverage during designated schedule<li> <li>Ability to travel internationally for companyrelated meetings<li> <ul>Qualifications <ul><li>Passion for serving customers and solving technical problems<li> <li>Experience with MariaDBMySQL and surrounding tools<li> <li>Knowledge of SQL query writing and optimization<li> <li>Knowledge of database design administration development or architecture<li> <li>Understanding of various high availability environments and technologies<li> <li>Proficient with the Linux command line using SSH running shell scripts installing packages using tools like top and iostat etc<li> <li>Very strong troubleshooting and problemsolving skills<li> <li>Comfortable working remotely equipment provided<li> <li>Excellent written and spoken English communication skills<li> <ul>Bonus Experience and Skills <ul><li>Experience in a 24×7 support environment<li> <li>Previous experience working remotely<li> <li>Prior MariaDB Percona or MySQL support engineer experience<li> <li>Sysadmin experience Linux Windows etc<li> <li>Experience with other MariaDB products such as MaxScale ColumnStore ClusterGalera Clustrix etc<li> <li>Working knowledge of other database systems Oracle MS SQL Server Postgres RDSAurora MongoDB etc<li> <li>Proficient with multiple backup utilities mydumper MariaDB Backup Xtrabackup mysqldump etc<li> <li>Proficient in one or more programming languages Bash Python Go etc<li> <li>Contributions to open source software in the MariaDBMySQL ecosystem<li> <li>Experience with cloud offerings<li> <li>Experience with automation toolsets<li> <li>Experience with containers and Kubernetes<li> <li>MariaDBMySQL monitoring software experience<li> <li>MariaDB andor MySQL certifications<li> <ul>Location Remote Vietnam Must be able to provide coverage of APAC shift hours 700AM 300PM GMT+8 Whats in it for you Impact the world of technology by pushing the boundaries of technology and business models working at MariaDB Be part of a gamechanging organization that encourages outsidethebox thinking values empowerment and is truly shaping the future of the software industry Youll be collaborating with highcaliber colleagues around the world offering unparalleled learning and growth opportunities We provide a very competitive compensation package 25 days paid annual leave plus holidays a massive degree of flexibility and freedom and more Salaries for candidates outside the US will vary based on local compensation structures In addition we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced or more senior than the job description as posted Salary is one component of MariaDBs total rewards package which subject to eligibility requirements may include health insurance life and disability insurance funds toward professional development resources paid holidays and parental leave just to name a few How to Apply If you are interested in this position please submit your application along with your resumeCV through our ATS on our career site <ul><li>MariaDB does not sponsor work visas or relocation<li> <li>MariaDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process To request accommodation due to a disability please inform your recruiter<li> <li>MariaDB will not accept agency resumes without a prior contractual agreement with HR Please do not forward resumes to any recruiting alias or employee directly MariaDB is not responsible for any unsolicited resumes<li> <li>MariaDB is an equal opportunity employer<li> <ul>

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modernizing education proposal management proposal writing

Canada-Based: Proposal Manager (Bilingual - English & Portuguese and/or Spanish)

Company: D2L

Location: Remote

Posted Apr 17, 2024

<div> D2L is a cloud company that is modernizing education and building the Future of Work The old models of teaching and learning are in the midst of the largest transformation in history and D2L is at the heart of that fundamental shift New models of teaching and learning enable a personalized studentcentric experience and deliver improved retention engagement satisfaction and results for learners of all ages in schools campuses and companies D2L is disrupting the way the world learns by providing the next generation learning environment and solutions to engage and inspire learners And most importantly by giving customers a platform that is easy flexible and smart No other company provides a solution as robust and innovative as D2L D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead to transform the way the world learns and by doing so we will help improve human potential globally A member of our Talent Acquisition team reviews ALL of our applications yes a real person reviews resumes They are excited to read more about what amazing things you could add to D2L <div> JOB SUMMARY As a Proposal Manager you will work in a high impact deadline driven environment and be responsible for managing the response effort to Requests for Proposals eg RFIs RFPs RFQs for both prospective and existing clients globally with a focus on supporting our LATAM and Brazil Sales teams This role will require excellent communication and writing in English and SpanishPortuguese time management and project management skills Successful candidates will have a team player mindset adaptability a positive attitude the ability to excel in a fastpaced environment and a willingness to do what it takes to get the job done You will be joining a strategic highly respected team of Proposal Management Professionals HOW YOU WILL MAKE AN IMPACT Tactical <ul><li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Support D2Ls LATAM and Brazil Sales organization by managing the complete lifecycle of a proposal response from intake of the RFP and qualification of the opportunity through to submission <li> <li>Manage proposal response efforts for other segmentsregions as needed<li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=2 dataarialevel=1>Facilitate bid qualification calls <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=3 dataarialevel=1>Create and distribute project outlines that break out RFP requirements into section assignments for relevant project team members for completion <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=4 dataarialevel=1>Facilitate project kickoff calls and regular status calls <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=5 dataarialevel=1>Simultaneously project manage multiple RFP responses on tight schedules and under elevated pressure <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=6 dataarialevel=1>Write high quality responses to business and services requirements and perform writing and editing duties across all contributor responses to ensure proposals are compliant clear consistent compelling and errorfree <li> <li>Ability to speak and write in English Spanish andor Portuguese as needed<li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=7 dataarialevel=1>Work cross functionally with SMEs subject matter experts within the organization to create responses for proposals while maintaining a technical understanding of D2L product and service offerings <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=8 dataarialevel=1>Review edit and provide guidance on the creation of cover letters executive summaries and other key parts of proposals <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=9 dataarialevel=1>Enforce approved style guidelines and ensure a consistent look and feel of all outgoing proposals <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=10 dataarialevel=1>Facilitate proposal reviews <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=11 dataarialevel=1>Support all activities related to the assembly production and delivery of compliant and compelling proposals on time in the formats specified <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=12 dataarialevel=1>Work with other Proposal team members to create and improve best practices that ensure the RFP process is successful efficient and promotes winning proposals <li> <li>Work crossfunctionally to build and adapt existing English content libraries in Spanish and Portuguese to support efficiencies and accuracy in proposals<li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=13 dataarialevel=1>Provide feedback on content library articles based on proposal responses <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=14 dataarialevel=1>Train the Sales organization on proposal topics and best practices as assigned <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=15 dataarialevel=1>Develop and cultivate strong relationships with relevant areas of the business to help strengthen cross collaboration address Proposal team needs and support crossfunctional initiatives <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=16 dataarialevel=1>Support Proposal team members and the success of team <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=17 dataarialevel=1>Special projects as assigned <li> <ul>Strategic <ul><li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=18 dataarialevel=1>Advise management on proposal matters <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=19 dataarialevel=1>Ensure that all bids reflect proposal best practices <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=20 dataarialevel=1>Make recommendations related to value proposition <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=21 dataarialevel=1>Facilitate early strategy calls to help influence future RFPs <li> <li dataleveltext= datafont=Wingdings datalistid=15 datalistdefnprops= dataariaposinset=22 dataarialevel=1>Lead with influence amongst project teams to ensure smart bid decisions and submission of winning proposals<li> <ul>WHAT YOULL BRING TO THE ROLE <ul><li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=1 dataarialevel=1>35 years experience in a similar role in a deadlinedriven high volume proposal writing environment <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=2 dataarialevel=1>Direct proposal management experience in hightech industry is preferred <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=3 dataarialevel=1>Strong writing and project management skill sets <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=4 dataarialevel=1>APMP Association of Proposal Management Professionals certification or equivalent considered an asset <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=5 dataarialevel=1>Excellent knowledge of Microsoft Office applications Adobe applications and Salesforce <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=6 dataarialevel=1>Familiarity with Qvidian andor other proposal management software <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=7 dataarialevel=1>Ability to work independently and as part of a team <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=8 dataarialevel=1>Ability to adhere to strict deadlines and compliance parameters <li> <li dataleveltext= datafont=Arial datalistid=14 datalistdefnprops= dataariaposinset=9 dataarialevel=1>Fluency in English along with one or both of the following Spanish and Brazilian Portuguese <li> <li>Understanding and experience in international markets mainly LATAM and Brazil is preferred<li> <ul>EDUCATION RECOMMENDATIONS <ul><li>Bachelors Degree in Business Technical Writing English Communications or Journalism <li> <li>APMP Association of Proposal Management Professionals certification or equivalent<li> <ul><div> <div> <div> The expected base salary range for a new hire in this role is listed below The annualized base salary offered is determined by each candidates relevant knowledge skills education training and experience It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy Equity Grants Variable Incentive and more <div> Base Salary Range $70000$90000 CAD <div> <div> <div> Dont meet every single requirement We strongly encourage you to still apply At D2L we are committed to creating a diverse and inclusive environment We encourage your application even if you dont believe you meet every single qualification outlined because we love to help our people grow and develop Why were awesome At D2L we are dedicated to providing you with the tools to do the best work of your life While some of our perks and benefits may vary depending on location or employment type we are proud to provide employees with the following through LifeAtD2L <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Impactful work transforming the way the world learns<li> <li datastringifyindent=0 datastringifyborder=0>Flexible work arrangements<li> <li datastringifyindent=0 datastringifyborder=0>Learning and Growth opportunities<li> <li datastringifyindent=0 datastringifyborder=0>Tuition reimbursement of up to $4000 CAD for continuing education through our Catch the Wave Program<li> <li datastringifyindent=0 datastringifyborder=0>2 Paid Days off for Catch the Wave related activities like exams or final assignments<li> <li datastringifyindent=0 datastringifyborder=0>Employee wellbeing Access to mental health services EFAP program financial planning and more<li> <li datastringifyindent=0 datastringifyborder=0>Retirement planning<li> <li datastringifyindent=0 datastringifyborder=0>2 Paid Volunteer Days<li> <li datastringifyindent=0 datastringifyborder=0>Competitive Benefits Package<li> <li datastringifyindent=0 datastringifyborder=0>Home Internet Reimbursements<li> <li datastringifyindent=0 datastringifyborder=0>Employee Referral Program<li> <li datastringifyindent=0 datastringifyborder=0>Wellness Reimbursement<li> <li datastringifyindent=0 datastringifyborder=0>Employee Recognition<li> <li datastringifyindent=0 datastringifyborder=0>Social Events<li> <li datastringifyindent=0 datastringifyborder=0>Dog Friendly Offices at our HQ in Kitchener Winnipeg Vancouver and Melbourne<li> <ul><div>

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exceptional and timely customer support consulting and educating Yelp advertisers strong communication skills

Account Manager - Retention Specialist - US - Remote

Company: Yelp

Location: Remote

Posted Apr 16, 2024

Yelp is seeking a Customer Success Representative to provide exceptional support to small business advertisers. The role involves strengthening revenue retention, consulting and educating advertisers, and achieving monthly goals. The ideal candidate should have a Bachelor's Degree or relevant experience, strong communication skills, and problem-solving abilities. Yelp offers comprehensive benefits, including medical, dental, and vision insurance, mental health support, and a flexible spending account. The company values diversity and equal opportunity employment.

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clean energy future reliable lowcost energy solar energy cluster

Manager, Technical Accounting

Company: Avantus

Location: Remote

Posted Apr 17, 2024

ABOUT AVANTUS Avantus is shaping the future by making reliable lowcost clean energy a global reality Our legacy of leadership in next generation solar energy includes developing one of the nations largest solar clusters and one of the first projects to beat fossil fuel prices back in 2016 Today we are expanding the boundaries of existing technologies to build one of the largest portfolios of smart power plants with integrated storage capable of providing millions of people with affordable zeroemission energy day and night Through our relentless pursuit of better we are decarbonizing our planet at the gigaton level and bringing the advantages of clean energy to all of us ABOUT THE POSITION We are seeking a highly motivated and organized candidate for a ManagerTechnical Accounting position The successful candidate will have public accounting and SEC reporting experience superior communications and detailoriented organizational skills This role reports to the Director of Technical Accounting amp Financial Reporting ESSENTIAL FUNCTIONS AND RESPONSIBILITIES <ul><li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Assist in and lead the evaluation of the accounting treatment for significant transactions Research applicable GAAP disclosure requirements for proposed transactions <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=2 dataarialevel=1>Review contracts to identify technical accounting matters and prepare analysis and memorandums <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=3 dataarialevel=1>Perform and manage the monthly consolidation process <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=4 dataarialevel=1>Prepare financial information and disclosures for financial statements in accordance with GAAP and SEC reporting requirements <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=5 dataarialevel=1>Assist in the external audit and review process by providing audit support and relevant schedules <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=6 dataarialevel=1>Prepare balance sheet analysis and record journal entries as well as related balance sheet reconciliation for technical financial statement line items <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=7 dataarialevel=1>Review financial data for accuracy identify problems and support daytoday operations <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=8 dataarialevel=1>Ability to research and reconcile discrepancies and verifying documents in accordance with accounting procedures and policies <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=9 dataarialevel=1>Work closely with project teams to provide support and ensure technical guidance is followed <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=10 dataarialevel=1>Assist with implementation of and compliance with SarbanesOxley Section 404 key controls and processes <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=11 dataarialevel=1>Proactively work on initiatives to implement operational accounting efficiencies through process improvements and control enhancements <li> <li dataleveltext= datafont=Symbol datalistid=15 datalistdefnprops= dataariaposinset=11 dataarialevel=1>Other duties and adhoc projects as assigned <li> <ul> REQUIRED SKILLS AND QUALIFICATIONS <ul><li dataleveltext= datafont=Symbol datalistid=16 datalistdefnprops= dataariaposinset=2 dataarialevel=1>BABS in Accounting or Finance CPA desired or pathway to become a CPA <li> <li dataleveltext= datafont=Symbol datalistid=16 datalistdefnprops= dataariaposinset=3 dataarialevel=1>6+ years of experience in accounting with experience in public accounting or at a public company highly preferred <li> <li dataleveltext= datafont=Symbol datalistid=16 datalistdefnprops= dataariaposinset=4 dataarialevel=1>Knowledge of GAAP SEC and SOX practices and processes <li> <li dataleveltext= datafont=Symbol datalistid=16 datalistdefnprops= dataariaposinset=5 dataarialevel=1>Excelled written and oral communication skills as well as a strong attention to detail <li> <li dataleveltext= datafont=Symbol datalistid=16 datalistdefnprops= dataariaposinset=6 dataarialevel=1>Proficient with Microsoft Excel <li> <li dataleveltext= datafont=Symbol datalistid=16 datalistdefnprops= dataariaposinset=7 dataarialevel=1>Ability to multitask in a fastpaced environment while adapting quickly to maintain deadlines <li> <ul> LIRemote <div> <div> <div> Avantus offers competitive compensation with an excellent benefits package including 401k matching comprehensive medical and dental plan options and flexible PTO We are an equalopportunity employer The typical US base salary range for this fulltime position is listed below plus bonus and benefits Our salary ranges are determined by role level and location The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training Your recruiter can share more about the specific salary range for your preferred location during the hiring process Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus and benefits <div> Pay Range $124348$159420 USD <div> <div>

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Philippines Content Associate

Company: Hallow

Location: Remote

Posted Apr 17, 2024

Who we are Were building a prayer and meditation app One that is authentically Christian and Catholic while at the same time a resource for anyone looking to grow deeper in a relationship with God We believe that people are hungry for peace and that there is no surer way to find it than by learning to sit in silence with Christ Come to me all you that are weary and are carrying heavy burdens and I will give you rest Mt 1128 Our goal is to build something truly great Something that combines the beauty of the Churchs spirituality with worldclass product and content execution We launched the app in December of 2018 and have been blown away with the incredible growth amp traction Hallow has been downloaded over 15 million times with over 250000 5star reviews Were blessed to be backed by some of the best missiondriven investors in the world and are excited to build out the team to help a lot more folks grow closer to God We are a startup We move quickly and take big swings We are a small and fast moving team and each person is responsible for making an impact It is hard work but also deeply meaningful Wed be honored amp humbled if youd consider joining us Tldr Were looking for an incredible original content creator to help us continue to lead our Frenchspeaking community closer to God What Youll Do <ul><li>Build a full library of Cebuano and Filipino language content Reporting to the Philippines Growth Lead you will continue to build out a full version of Hallow in Cebuano and other Filipino languages providing highquality content for one of the most engaged Hallow communities in the world <li> <li>Acquire translate and write prayers This role requires the ability to research prayers and traditions of piety from around the world to ensure proper representation accurately translate prayers from English and write original prayers in Cebuano and possibly other Filipino languages A background in theology and writing are both essential <li> <li>Work with guest contributors You will reach out to a variety of speakers authors theologians religious etc to gather guest content such as prayer sessions and Bible Stories At times you may need to attend live recordings whether in person or online You must be comfortable reaching out to new people and should enjoy working with a variety of folks <li> <li>Be an integral part of the Content Team As part of the Content Team youll be asked to help out with various aspects of content sometimes outside of Cebuano and Filipino such as helping conduct QA Quality Assurance on sessions before they go on the app Willingness to jump in and having a strong attention to detail is a must <li> <li>Work with the Growth and Product Teams At times youll work with the Growth team and provide input on ads messaging and emails or youll be responsible for running community outreach efforts in the Philippines Being part of a startup means working across a lot of different areas <li> <ul>What Were Looking For <ul><li>Passion First amp foremost were looking for someone excited about our mission It makes it a lot more fun <li> <li>Bilingual You are a native speaker of Cebuano and a fluent speaker of English Familiarity or fluency in other Filipino languages is a plus <li> <li>Experience 2+ years of experience building out highquality theological content Bonus points if youve worked in a startup environment or at a content company before <li> <li>Communication Youre an expert communicator and conversationalist Being able to communicate negotiate and build relationships is a must in both English and Cebuano is important in this role Experience building relationships with influencers content creators and people within the Catholic Church in the region is a huge plus <li> <li>Grit amp detailoriented We really care about what were doing amp try to build as fast as we can Since were guiding meditation and competing with some large players in the market Calm Headspace we have to stand out Everything we do say send or spend money on should be topnotch quality and set Hallow apart as the best<li> <ul>What Youll Love <ul><li>Mission This work is incredibly humbling Everyday we hear amazing stories and we get the pleasure of working on something thats impacting lives <li> <li>Ownership Youll play a central role in crafting and executing strategy for our entire Philippines market This will be a parttime role for at least the remainder of 2024 <li> <li>Growth Youll be a part of the startup journey from the beginning Over the next couple of years we plan to expand the company significantly and well need your help to set the tone for how we will expand the app across the Philippines <li> <li>Flexibility Hallow HQ is in Chicago but we want someone who is based in the Philippines with a preference for Cebu We want our Content Associate to be close to the people we are reaching However this role will also require some early morning or late night work in order to maximize overlap with the US Central Time Zone<li> <ul> We are honored that youd consider joining the team and look forward to connecting with you Best Alex at Hallow CEO amp CoFounder

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Customer Experience Associate (Full-Time and Part-Time)

Company: Wisetack

Location: Remote

Posted Apr 17, 2024

Since 2018 Wisetack has been building transparent and intuitive consumer lending products that help servicebased businesses thrive think HVAC companies veterinarians or auto repair shops Our leadership team comes from top fintech companies such as Lending Club Affirm and Varo Money And were backed by leading VCs including Insight Partners Greylock and Bain Capital Ventures investors in Airbnb LinkedIn Instagram Dropbox and more Having raised $84M were a wellfunded startup and have invested in people and technology while growing our partnerships responsibly Were also proud to have received recognition from the fintech world Awards weve won include <ul><li>2023 Best Consumer Lending Program by Tearsheet<li> <li>2023 Best Point of Sale Product by Fintech Breakthrough<li> <li>2022 Best Consumer Lending Solution by Finovate<li> <li>2022 Best Emerging Lending Platform by Lendit now Fintech Nexus<li> <ul>But what youll find us gleaming about the most is the recognition from our own customers particularly our skyhigh NPS rating of 79 For reference the average score is 44 for financial services and 36 for SaaS companies As a result of our efforts in building this healthy company culture weve been nominated to several Great Places to Work lists such as Best Small Workplaces Best Workplaces in the Bay Area and Best Workplaces in Financial Services amp Insurance Like any startup were in it for the long haul and were looking for people willing to join our journey of building something special together This process starts with our company values which guide us in everything we do and have played a critical role in our success We valiantly abide by them and would expect you to do the same <ul><li>Put customers first thats our MO<li> <li>Act fast leverage our startup environment<li> <li>Lead the way show and tell<li> <li>Take ownership everyone is handson here<li> <li>Be a good human no egos build financial products that do right by people<li> <ul>Learn more about our values here The Opportunities At Wisetack were committed to providing our customers with a highquality Customer Experience Our NPS scores often cite our Customer Experience Team as one of the reasons they rate us so highly Our customers are currently small and medium servicebased businesses who rely on our pointofsale financing product to help their businesses grow Wisetack is hiring for both fulltime and parttime Customer Experience Associate positions Your goal is to make our customers successful and you will work crossfunctionally with product growth and engineering to solve problems and channel feedback in order to continuously improve the product experience Responsibilities <ul><li>Successfully resolve complex customer issues through the use of multiple support channels email sms chat but mainly over the phone <li> <li>Responsible for owning and staying up to date with ongoing issues<li> <li>Collaborate crossfunctionally to identify product insights bug reporting and ticket trends to share with product and engineering teams to improve the customer experience<li> <li>Work on various projects and initiatives to improve both the agent and customer experience<li> <li>Handle customer escalations as needed <li> <ul>Requirements <ul><li>2+ years of experience working in a customerfacing role<li> <li>Strong troubleshooting skills<li> <li>Strong passion for helping solve user issues with unwavering patience and empathy<li> <li>A team player who contributes ideas to improve processes<li> <li>Selfmotivated amp selfstarting independent proactive highly responsive flexible and adaptable<li> <li>Ability to work extremely well under pressure in a fastpaced environment<li> <li>Excellent verbal and written communication skills<li> <li>Ability to explain decisions and present information clearly as it pertains to company policies<li> <li>Strong attention to detail and highly organized <li> <li>Analytical approach to navigating investigating and understanding how products work<li> <li>Aptitude for learning new products processes and systems<li> <li>Stable and reliable internet connection <li> <ul>Bonus points <ul><li>Fintech experience <li> <li>Proficient in Zendesk and other CRM tools such as Insightly<li> <ul>FullTime Position Additional Info <ul><li>For the fulltime position we offer two shifts<li> <ul><li>AM Shift 6am to 3pm PST OR<li> <li>PM Shift 8am to 5pm PST<li> <ul><li>The hourly rate for this position is $25 per hour plus equity and benefits<li> <ul>PartTime Position Additional Info <ul><li>For the parttime position we have 5hour shifts up to 30 hours per week<li> <ul><li>6am11am PST or 7am12pm PST<li> <ul><li>This position accrues sick time per California law but will not accrue PTO<li> <li>There are no health benefits available for this role<li> <li>The hourly rate for the position is $25 an hour <li> <ul>Interview Process <ul><li>Application Review<li> <li>Take Home Assessment<li> <li>Recruiter Screen<li> <li>Hiring Manager Screen<li> <li>Interview I<li> <li>Final Interview<li> <li>References<li> <li>Offer<li> <ul>Spend a little time on our About Us page our Press page as well as our blog for more If you think this might be a fit wed love to hear from you

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Client Experience Team Lead

Company: The Motley Fool

Location: Remote

Posted Apr 17, 2024

Who are we We are The Motley Fool a purposedriven financial information and services firm with nearly 30 years of experience focused on making the world smarter happier and richer But what does that even mean It means were helping Fools always with a capital F demystify the world of finance beat the stock market and achieve personal wealth and happiness through our products and services The Motley Fool is firmly committed to diversity inclusion and equity We are a motley group of aspiring overachievers that have built a culture of trust founded on Foolishness fun and a commitment to making the world smarter happier and richer However you identify or whatever winding road has led you to us please dont hesitate to apply if the description below leaves you thinking Hey I could do that What does this team do Our purpose at The Motley Fool is To Make the World Smarter Happier and Richer and on the Motley Fool Wealth Management team we get to help pursue that goal in a very direct way by managing our clients nest eggs and providing personalized advice Motley Fool Wealth Management is a Registered Investment Advisor managing over $2 billion in stockfocused managed accounts We also offer indexbased investing but it represents less than 1 of client assets Our sister companies include Motley Fool Asset Management with over $15 billion in assets in mutual funds and ETFs 1623 Capital with over $100 million in managed assets in a hedge fund and Motley Fool Ventures with over $150 million in multiple venture funds In true Foolish fashion we believe that investing success is derived from selecting great businesses and holding those companies through all market conditions Our clients have entrusted us to manage over $2 billion over the last 10 years and were excited about our growth for the future If you want to be at the heart of the action read on Motley Fool Wealth Management is opening tryouts for a playercoach that can lead the Client Experience Team while also contributing to its efforts We expect that the successful candidate will spend about 50 of their time on team management with the remainder allocated as an individual contributor What would you do in this role As the Client Experience Team Lead you will be at the heart of our client interactions Youll be leading a team of 57 Client Experience Fools that handle a wide variety of responsibilities including <ul><li>Answering and triaging all inbound requests of the MFWM team via phone and email<li> <li>Supporting clients and Wealth Advisor teams by opening accounts handling special requests and executing routine account management tasks such as processing withdrawals<li> <li>Explaining Fool Wealths product offering to prospects that inquire and teeing up conversations with Wealth Advisors <li> <ul>As the Team Lead youll be responsible for <ul><li>Coordinating resources to ensure full phone coverage during business hours and monitoring call stats call answer rate talk time to shift our approach when necessary to meet client needs<li> <li>Working closely with Director of Financial Planning to <li> <ul><li>Channel the voice of the client in stakeholder meetings where business priorities are set<li> <li>Maintain continuity in the client experience and continue specialization efforts to maximize group productivity<li> <li>Set the strategic goals and reviewing metrics for the CXS group ensuring they align with businesss success metrics<li> <ul><li>Assessing policies and procedures with an eye towards simplifying standardizing and successifying<li> <li>Setting all Client Experience Fools up for continued learning and career progression opportunities<li> <li>Helping with down time errors and improvements for both internal systems and vendorprovided services as the need arises<li> <li>Owning the voice and approach of our client service team we want to be known as helpful friendly Fools that are always working in the clients best interest<li> <li>Serving as a point of escalation and resolution for complex client scenarios and all manner of snafus hiccups and miscommunications<li> <ul>What do you need to apply <ul><li>Two or more years of experience in a clientfacing service role at a RIA<li> <li>Series 65 or equivalent license CFP Series 66 ChFC CFA permitting you to give personalized investing advice <li> <li>Fluency in brokerage account types You should know your IRAs from your ERAs and your 401ks from your IDKs <li> <li>Experience in identifying process inefficiencies and implementing improvements<li> <li>Have experience with a CRM especially Hubspot<li> <li>Sales experience is a plus<li> <ul>Please note no sponsorship is available for this position You must reside in or be willing to relocate to one of these states for employment California Colorado Florida Louisiana Maryland Massachusetts New Jersey New York North Carolina Oregon Pennsylvania South Carolina Tennessee Texas Virginia Washington DC and Wisconsin <div> <div> Annual Pay Range $80000$95000 USD <div> <div> <div> By applying on this site you acknowledge that The Motley Fool will be collecting the personal data you provide for our recruiting purposes Please see our Applicant Privacy Notice for additional information about how we process transfer and store your data including where that data is stored and about any additional privacy rights you may have based on your jurisdiction <div>

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Digital Analyst

Company: D2L

Location: Remote

Posted Apr 17, 2024

<div> D2L is a cloud company that is modernizing education and building the Future of Work The old models of teaching and learning are in the midst of the largest transformation in history and D2L is at the heart of that fundamental shift New models of teaching and learning enable a personalized studentcentric experience and deliver improved retention engagement satisfaction and results for learners of all ages in schools campuses and companies D2L is disrupting the way the world learns by providing the next generation learning environment and solutions to engage and inspire learners And most importantly by giving customers a platform that is easy flexible and smart No other company provides a solution as robust and innovative as D2L D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead to transform the way the world learns and by doing so we will help improve human potential globally A member of our Talent Acquisition team reviews ALL of our applications yes a real person reviews resumes They are excited to read more about what amazing things you could add to D2L <div> Job Summary The Digital Analyst is the web analytics and digital media metrics lead who is focused on visualizing the impact to our digital marketing content and campaigns The successful candidate is a critical thinker and problem solver comfortable exploring data and formulating insights to drive action As our Digital Analyst you will report to the Director Web Experience as a cornerstone of the Web Team and with a primary focus on driving business results through development and execution of world class analytics to meet evolving business needs You will be responsible for tracking monitoring and interpreting customer behavior across D2L sites and apps and campaign channels to identify and action opportunities across all our digital properties and channels In this role you will be a significant driver of success going forward by creating a clear view of the impact of the work of the team and potential areas for improvement across the board The outputs from this position are directly relevant to everyone from the highlevel strategy and Senior Leadership reporting to tactical campaign coordinators Dealing with complex digital technological ad organization environments this role will actively support the movement of web and digital analytics into the larger D2L measurement and BI framework as well working to standardize reporting help identify opportunities for testing and establish methods of actively circulating learnings across all the marketing teams How You Will Make an Impact <ul><li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Collaborate and strategize with Digital and greater Marketing team to build and develop a world class digital B2B experience <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Work with internal stakeholders on tracking requestsanalysesreporting and partner with Marketing and SalesOps BI Teams etc to craft technical analytic tracking requirements <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Own Campaign Web and SEO performance reporting across the organization partner with marketing channel owners to resolve tracking issues and derive insights optimizations <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Answer key business questions through analyses reporting and dashboards using toolset available to the teams Google Analytics 4 Google Tag Manager Excel Looker Studio Supermetrics PowerBI Salesforce Tableau etc <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Prepare executiveready presentations summarizing findings and recommendations and automate reports and dashboards that the organization finds valuable <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Work with Web BI Marketing and SalesOps and other stakeholders to identify consistent and relevant business and technical solutions <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Use clickstream user behavior and conversion patterns to identify potential issues in near real time and aid proactive issue resolution with tech partners <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Support onsite AB testing strategies as required <li> <li dataleveltext= datafont=Symbol datalistid=27 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Serve as a subject matter expert SME to help coach those in the organization around digital analytics data <li> <ul>What Youll Bring to the Role Experience <ul><li dataleveltext= datafont=Symbol datalistid=29 datalistdefnprops= dataariaposinset=1 dataarialevel=1>3+ years of experience in marketing analytics web analytics or database marketing <li> <li dataleveltext= datafont=Symbol datalistid=29 datalistdefnprops= dataariaposinset=1 dataarialevel=1>3+ years experience working with web analytics packages primarily using Google Analytics and with various marketing channels to scope and implement their technical tracking requirements pixels URL tracking etc <li> <ul>Skills <ul><li dataleveltext= datafont=Symbol datalistid=28 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Proficiency with the following <ul><li dataleveltext= datafont=Symbol datalistid=28 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Commandline statistical analysis software eg SAS or R <li> <li dataleveltext= datafont=Symbol datalistid=28 datalistdefnprops= dataariaposinset=1 dataarialevel=1>SQL <li> <li dataleveltext= datafont=Symbol datalistid=28 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Microsoft ExcelPowerPointPowerBITableau <li> <li dataleveltext= datafont=Symbol datalistid=28 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Salesforce and Marketo or similar CRM and MAS systems <li> <ul><li> <ul>Competencies <ul><li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Planning and Execution Can develop and execute a measurement plan using the tools and data available <li> <li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Strategic Thinking Thinks past the initial request to find opportunities to provide a larger impact on a project through their position as a SME <li> <li>Research and Analysis <ul><li>Can find filter and synthesize the data into actionable insights using the available tools<li> <li>Able to apply findings to business problems to lift revenue and profits<li> <ul><li> <li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Innovation and Problem Solving <ul><li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Able to find and suggest areas of improvement to existing procedures and processes <li> <li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Able to find solutions to problems that arise in the reporting process <li> <ul><li> <li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Collaboration Works well independently but excels when working as part of a team to achieve a common goal <li> <li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Presentation and Communication Effective presentation and communication skills are crucial for delivering insights from analysis to various stakeholders both internally and externally <li> <li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Project Management The ability to plan execute and manage multiple reporting initiatives simultaneously <li> <li dataleveltext= datafont=Symbol datalistid=26 datalistdefnprops= dataariaposinset=1 dataarialevel=1>Business Acumen Understands marketing principles and sales cycles <li> <ul>Education Recommendations <ul><li>Bachelors degree preferably in Business Marketing or a quantitative field like Economics Mathematics or Statistics <li> <li>Industry or Academic Certifications in Google Analytics 4 Digital Marketing Analytics or similar <li> <ul>Please note This role is open to applicants in Canada The role can be done remotely or hybrid Candidates outside of the Eastern Time zone may need to flex hours to accommodate these core working hours <div> <div> <div> The expected base salary range for a new hire in this role is listed below The annualized base salary offered is determined by each candidates relevant knowledge skills education training and experience It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy Equity Grants Variable Incentive and more <div> Base Salary Range $55000$75000 CAD <div> <div> <div> Dont meet every single requirement We strongly encourage you to still apply At D2L we are committed to creating a diverse and inclusive environment We encourage your application even if you dont believe you meet every single qualification outlined because we love to help our people grow and develop Why were awesome At D2L we are dedicated to providing you with the tools to do the best work of your life While some of our perks and benefits may vary depending on location or employment type we are proud to provide employees with the following through LifeAtD2L <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Impactful work transforming the way the world learns<li> <li datastringifyindent=0 datastringifyborder=0>Flexible work arrangements<li> <li datastringifyindent=0 datastringifyborder=0>Learning and Growth opportunities<li> <li datastringifyindent=0 datastringifyborder=0>Tuition reimbursement of up to $4000 CAD for continuing education through our Catch the Wave Program<li> <li datastringifyindent=0 datastringifyborder=0>2 Paid Days off for Catch the Wave related activities like exams or final assignments<li> <li datastringifyindent=0 datastringifyborder=0>Employee wellbeing Access to mental health services EFAP program financial planning and more<li> <li datastringifyindent=0 datastringifyborder=0>Retirement planning<li> <li datastringifyindent=0 datastringifyborder=0>2 Paid Volunteer Days<li> <li datastringifyindent=0 datastringifyborder=0>Competitive Benefits Package<li> <li datastringifyindent=0 datastringifyborder=0>Home Internet Reimbursements<li> <li datastringifyindent=0 datastringifyborder=0>Employee Referral Program<li> <li datastringifyindent=0 datastringifyborder=0>Wellness Reimbursement<li> <li datastringifyindent=0 datastringifyborder=0>Employee Recognition<li> <li datastringifyindent=0 datastringifyborder=0>Social Events<li> <li datastringifyindent=0 datastringifyborder=0>Dog Friendly Offices at our HQ in Kitchener Winnipeg Vancouver and Melbourne<li> <ul><div>

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Full Charge Bookkeeper

Company: Teamshares

Location: Remote

Posted Apr 16, 2024

My Financial Partner is a subsidiary of Teamshares a national forprofit company helping American small businesses become employee owned We bring the resources of big business to small business starting with stock ownership My Financial Partner MFP supports these multiple network companies with a team of experienced accounting professionals delivering fractional accounting resources Position Full Cycle Accounting Specialist Responsibilities Responsible for recording financial transactions in the accounting systems for multiple client companies Posts customer payments and maintains an uptodate Accounts receivable aging report as necessary Records vendor invoices in clients accounting system uses accounting judgement to code expenses to proper ledger accounts obtains authorization to pay and schedules payments in automated payable system Reconciles bank records to the general ledger accounts Processes online payroll and records transactions in proper ledger accounts Files sales and property tax as needed Perform other accounting tasks as needed by individual clients Diligently and accurately record time spent on multiple client engagements for budgeting and billing purposes Requires Degree in Accounting Finance or related field 3+ years of accounting andor bookkeeping experience Working knowledge of accrual basis accounting and payroll requirements Experience with QuickBooks Online and other cloudbased accounting automation tools Proficiency with Microsoft365 suite of products Excellent communication and time management skills Ability to multitask and prioritize work Critical thinker capable of initiating process improvements and problemsolving Flexibility to manage multiple tasks and shift between priorities Ability to work independently as a condition of remote based work Enthusiastic inquisitive and desire to learn a broad range of topics A creative mindset with an ability to suggest improvements Benefits Medicaldentalvision 100 paid for employee Paid time off

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venture studio focused on consistently building launching venture leaders build on the initial success people leadership by cultivating the Ventures culture

Venture Leader, Technical

Company: 1848 Ventures

Location: Remote

Posted Apr 17, 2024

<div> The Company 1848 Ventures is a venture studio focused on consistently building launching and scaling a portfolio of B2B SaaS companies that harness the power of AI to fuel the future of small and medium sized business Backed by Westfield® a respected leader in commercial insurance 1848 Ventures extends beyond insurance by launching digital products that address the uncertainties that businesses face on a daily basis We focus on industries that are the driving force of our economy including construction real estate hospitality retail and restaurants Westfields backing affords us the agility to explore innovative ideas weather uncertainties and pursue ambitious ventures with confidence Our talented team of handson venture builders data scientists engineers and designers combined with repeatable playbooks allows us to rapidly validate build launch and scale customer focused AI enabled startups At 1848 Ventures culture is not just a concept it is the essence of what we do our behaviors rituals and practices Its the actions that enable our set of evolving relationships and the experiences they create The culture is grounded in the practice of virtues This enables our pursuit of excellence which we express and measure by our actions We act on these behaviors in the how of our work our interactions with others and the conduct we hold ourselves and others accountable to individually and collectively Read on to discover how your skillset and experiences may help contribute to our approach <div> The Opportunity Our studio aims to launch a new venture each year by ideating and testing earlystage business models grounded in Jobs to Be Done JTBD a depth of market competition and customer understanding and aligned strategically with 1848 Ventures vision While many are ultimately shut down the ventures with the most initial demand and traction are selected for additional investment and matched with a Venture Leader to drive the business plan development execution and continuous iteration focused on growth and product market fit Backed by Westfield is more than our brand tagline it indicates the unique relationship with our parent company Westfield As the sole funder of 1848 Ventures Westfield is committed to providing capital to sustain operations and fund new ventures that have the capacity to deliver targeted strategic and financial value to the enterprise This relationship creates the time and space for the people of 1848 Ventures to focus exclusively on the work that helps us achieve our longterm vision Ventures launched and scaled by 1848 Ventures will remain as whollyowned subsidiaries of Westfield Success is defined by a combination of longterm strategic and financial value generated for the enterprise Therefore the value creation expectations and metrics while welldefined differ significantly from those in the traditional capital markets Our focus on the long term is reflected in our total rewards package for this role which is tied to the performance of the organization Were seeking someone with proven experience supporting the growth of earlystage ventures and achieving product market fit for a business weve identified as having the greatest probability of delivering long term value Our ventures focus on providing an AI powered software platform that is purpose built for small to medium sized businesses SMBs We are targeting a Technical Venture Leader to join an earlystage venture and propel the growth through owning the tech vision building and continually iterating a robust secure and scalable AI enabled technical platform for the business that is informed by in market experience with customers The ideal candidate will bring a wealth of experience building and successfully delivering SaaS software at a rate that matches the growth of the business Our Technical Venture Leaders build on the initial success of an experimental tech solution by developing the technical infrastructure for the software designed to launch the product gain customer traction and generate a path to sustainable revenue growth and profitability In this role time will be divided across but not limited to the below responsibilities Responsibilities <ul><li>Accountable for the success of the venture through leadership and execution of the ventures technical needs aligned to enabling launch and growth strategy<li> <li>Leadership and execution of the activities required for the ventures success including <ul><li>Technical team leadership<li> <li>Product development process management<li> <li>Infrastructure<li> <li>Software engineering<li> <li>Data science experimentation and deployment<li> <ul><li> <li>Works with the venture leadership team and 1848 Ventures leadership to translate highlevel technical strategy and vision into annual and quarterly objectives and key results with a focus on <ul><li>Topline growth of the venture<li> <li>Improvement in accuracy of key data science models<li> <li>Financially responsible scaling of required tech infrastructure<li> <ul><li> <li>Exemplify exceptional people leadership by cultivating the 1848 Ventures culture providing ongoing coaching and development opportunities and fostering a supportive environment where individuals thrive through effective communication and strategic guidance<li> <li>Exemplify the behaviors expressed in our Culture Catchphrases Care Personally Challenge Directly Keep Going Honor Our Differences Ask Another Question and Drive Results<li> <li>Regularly evaluates the ventures progress on key technical metrics like data science model accuracy app traffic volume app uptime and development velocity<li> <li>Acts as primary communicator and link between stakeholders executional team advisory groups end users vendor partners etc gaining buyin on all major strategies and decisions related to the technical development of the venture<li> <li>Ensures adherence to legal and regulatory standards for data privacy and customer information protection while also overseeing and enforcing industryspecific business decisions and practices <li> <ul>Qualifications <ul><li>Previous experience leading a technical function in an earlystage SaaS company from early traction to $1M+ ARR and product market fit<li> <li>Developed executed and iterated a technical growth plan informed by market learnings rooted in either Python or Node technologies<li> <li>Proven ability to develop and execute strategic plans that align with the specific growth needs of a new venture or startup business<li> <li>Experience in delivering software solutions that include artificial intelligence and machine learning<li> <li>Evidenced strength and experience in the following software engineering front end or full stack DevOps data science technical infrastructure<li> <li>Built earlystage teams optimized for flexibility and growth in digital data driven companies<li> <li>Experience working at the forefront of an emerging business trend driven by new technologies or a shift in customer preferences Eg product powered by machine learningAI <li> <li>Collaborative resultsdriven critical thinker capable of leading development and refinement of the new venture based on deep customer insights<li> <li>Previous technical venture leadership experience partnering and sharing accountability with other influential leaders business product to develop direction formulate plans and drive results to achieve productmarket fit and scale an earlystage venture<li> <li>Ability to analyze the strengths and weaknesses of various technical model decisions including <ul><li>Amount type of data required<li> <li>Ideal type of model<li> <li>How to assess accuracy impact<li> <li>How to productize deploy within the ventures ecosystem<li> <ul><li> <li>Metrics driven daytoday operational leadership including building and monitoring OKRs to evaluate success against the strategy <li> <li>Demonstrated ability to grow and maintain a team to create and manage a culture of collaboration and high performance to influence without authority to rally a team around a compelling vision <li> <li>Evidence of applied thought leadership <ul><li>Attending industry conferences and reading relevant publications to learn about cutting edge developments<li> <li>Bringing in outside learnings to the organization to foster further development of the team and practices<li> <li>Delivered learnings from within the organization to outside audiences to foster the advancement of the broader industry<li> <ul><li> <li>Proven track record in outstanding people leadership demonstrated through the cultivation of teamwork establishment of a supportive environment and dedication to coaching and developing individuals to realize their full potential Proficient in effective communication and strategic guidance to achieve organizational goals<li> <li>Proven ability to successfully communicate across a variety of diverse stakeholders team board of directors advisory groups customers vendor partners etc via both detailed written and verbal communications <li> <ul>Travel This position is remote or hybrid depending on the candidates location and proximity to 1848 Ventures Headquarters located outside of Cleveland Ohio Expectations are that our Venture Leaders are available to engage with 1848 Ventures and Westfields leaders in the office as needed Additionally whether remote or hybrid Venture Leaders will travel when and where necessary based on varying business needs and opportunities to meet with their team for customer discovery customer engagement team development relationshipbuilding and networking initiatives Our hybrid culture is intentional and wellrounded we select the right time place and technology combination to help achieve our goals We are comfortable working across time zones and work locations Remote Venture Leaders should expect 33 travel Venture Leaders who reside within a commutable distance to Westfield Center Ohio should expect to work from the office at least 3 days per week <div> We are an equal opportunity employerminorityfemaledisabilityprotected veteran <div>

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Customer Care Associate, Remote in Greater Toronto Area

Company: Carewell

Location: Remote

Posted Apr 17, 2024

<div> Are you a datadriven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges Were looking for hardworking individuals committed to raising the bar and striving for impact scalability and simplicity Build your career with Carewell a categorydefining business dedicated to making caregiving easier <div> Our recruiting team will never ask for personal financial or identity information during the application or interview process Please report any suspicious activity to us directly 8006962273 <div> <div> The importance of hiring a Customer Care Associate As a Customer Care Associate you will be responsible for providing top tier service in order to help and support family caregivers while remaining loyal to our top company value Putting people first You will use your strong service aptitude attention to detail and problem solving ability to be a caregiver advocate You will spend the bulk of your work day on the phone with customers taking care of their needs and supporting them through their journey as a caregiver What youll do <ul><li>Help support and care for our customers through quality conversations and customer service experiences<li> <li>Answer phones and assist customers with order placement reorders product questions and guidance returns and website navigation<li> <li>Ensure every customer feels valued and supported<li> <li>Build customer relationships based on trust kindness and reliability <li> <li>Recommend products that best serve our customers interests<li> <li>Practice active listening clarify information and diffuse tension for upset customers<li> <li>Participate in ongoing training and learning opportunities <li> <li>Utilize software databases scripts and tools appropriately<li> <li>Adhere to all company policies and procedures <li> <ul>Metrics <ul><li>Customer Satisfaction CSAT Average of at least 45<li> <li>Answer Rate of 90 or more<li> <li>Average Handle Time AHT of 62 minutes or less <li> <li>Autoship Conversion of 14 or higher <li> <ul>What youll need <ul><li>Must be located in the Greater Toronto Area<li> <li>12 years experience in customer care or servicerelated industry directly taking care of customers <li> <li>Proven history of strong service attitude volunteer experience passion projects etc<li> <li>Exceptional service skills including active listening writtenverbal communication skills and a professional phone voice <li> <li>Proficiency with computer skills and strong typing skills<li> <li>Reliable access to a private secure quiet workspace<li> <li>Reliable highspeed internet access with minimum download speed of 10 Mbps per person connected to the wireless internet<li> <li>Must be legally authorized to work in Canada We are unable to sponsor or take over sponsorship of an employment Visa <li> <li>Ability to complete and graduate from a 3week training program MondayFriday 9am6pm EST May 28June 17<li> <ul>The ideal candidate will have a passion for helping others We want our Customer Care Associates to be caregiver advocates empathetic and solution oriented The ideal candidate is comfortable asking sensitive questions and defusing challenging situations makes an effort to communicate from a place of empathy and kindness and promotes happiness and positivity in every aspect of their life You give and receive feedback often with an open mind see problems as opportunities to learn and grow and look for opportunities to enhance processes with the end goal of improving the customer experience You enjoy working collaboratively with teammates and you are resourceful while working independently Bonus points <ul><li>Fluent in Spanish<li> <li>Experience working in healthcare PSW CNA PCW Nurse etc <li> <li>Experience working in a high volume contact center environment<li> <ul>Mandatory training <ul><li>3 weeks<li> <li>MondayFriday <li> <li>May 28June 17<li> <li>9am6pm EST<li> <ul>Available shift options after graduating training <ul><li>SundayThursday 2pm11pm EST<li> <li>TuesdaySaturday 2pm11pm EST<li> <li>MondayThursday and Saturday 2pm11pm EST<li> <ul>What we offer <ul><li>CAD $1820 per hour<li> <li>The ability to work 100 remotely<li> <li>Vacation <li> <li>Holiday pay with premium pay for working on the holiday<li> <li>$500 sign on bonus for fluent Spanish speaking employees bonus is advanced after 6 months of employment <li> <li>$250 sign on bonus for holding an expired CNA license or $500 bonus opportunity for holding an active CNA license bonus is advanced after 6 months of employment<li> <ul> <div> About Carewell Carewell is a categorydefining business that is dedicated to providing the most trusted and reputable retail source for caregiving products Our vast selection of expertvetted products includes incontinence supplies wound care nutrition mobility aids and more all available at the best prices with fast reliable shipping We are proud to have been recognized as one of the fastestgrowing companies in the US ranked on the Inc 5000 and named one of the most customercentric companies in the world by Forbes in 2022 At Carewell we understand the importance of caregiving and we strive to provide the highest quality products to help caregivers provide the best care possible for their loved ones As the number of older adults in the US grows the need for caregiving solutions will only increase By joining Carewell you will have the opportunity to work in a space that is constantly evolving with new challenges and opportunities for growth We are committed to being architects of our own success always striving to improve our teams partnerships and solutions to ensure impact scalability and simplicity As a member of our team you will have the opportunity to collaborate with likeminded individuals using customer insights data research and feedback to make decisions and create the most effective solutions If you are ready to join a team of dedicated individuals who are committed to making a difference in the world Carewell is the place for you Learn more about us in the Carewell Newsroom Carewells mission is centered around creating a better world for care We believe having diverse and inclusive teams is an integral part of carrying out that mission Our increasingly diverse world is faced with complex care challenges that can best be solved through a diverse and inclusive workforce community of partners and stakeholders Carewell is committed to equal opportunity and we welcome and encourage all walks of life to come learn grow collaborate and create a better world for care with us <div>

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Frequently Asked Questions

What are the typical salary ranges for night shift tech roles by seniority?

Entry‑level night shift DevOps or NOC technicians earn between $70,000 and $90,000 annually, mid‑level professionals earn $90,000 to $120,000, and senior engineers or managers typically see $120,000 to $160,000, depending on geographic location and industry specialization.

Which skills and certifications are most valuable for night shift positions?

Key skills include proficiency with Terraform, Ansible, and Kubernetes for automation, along with strong incident‑response practices using PagerDuty or Opsgenie. Certifications such as AWS Certified Solutions Architect, CompTIA Security+, Cisco CCNA, and Linux Foundation Certified Engineer are highly sought after for night shift roles that demand rapid problem resolution.

Can night shift tech jobs be remote, and how is on‑call coverage handled?

Many night shift positions allow remote work, but they require on‑call or virtual shift coverage. Employers often use tools like SolarWinds or Splunk for remote monitoring and schedule meetings through Teams or Slack to coordinate hand‑offs, ensuring continuous service without a physical presence.

What career progression paths exist for night shift tech professionals?

Typical trajectories move from NOC Technician to Incident Response Analyst, then to Cloud Operations Engineer, and eventually to roles such as Site Reliability Engineer or Technical Lead. Continuous learning in automation and cloud architecture opens doors to higher management positions overseeing 24/7 service delivery.

What industry trends are shaping the future of night shift tech roles?

Automation and AI‑driven incident response are reducing manual monitoring workload, while shift‑scheduling software improves workforce planning. The rise of edge computing and global SaaS platforms is creating new night shift roles that focus on real‑time data pipelines and distributed infrastructure maintenance.

All Night Shift Jobs 2,642 jobs All Jobs in Remote 3,239,951 jobs Night Shift in Other US Location 2,818,751 jobs Night Shift in New York City, NY 748,839 jobs Night Shift in Multiple Locations 659,425 jobs Night Shift in USA 591,266 jobs Night Shift in Washington DC 456,755 jobs Night Shift in Chicago, IL 438,711 jobs Travel in Remote 79,837 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 37,542 jobs Health Insurance in Remote 34,384 jobs Life Insurance in Remote 33,039 jobs

Night Shift Jobs in Remote

Frequently Asked Questions

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