Night Shift Jobs in Remote
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Card Payment Disputes Adviser, Expert Level
Company: Monzo
Location: Remote
Posted Mar 20, 2024
<p>Remote UK | £28000 + Benefits<p> <p><strong> In applying for this role it is essential that you have 9 months or more of experience in working in Mastercard Card Payment Disputes please note that applications without this experience will be declined <strong><p> <p><strong> We cannot sponsor Visas for this role <strong><p> <p><strong>About us<strong><p> <p>Were here to make money work for everyone and were doing things differently We want to change that and build a bank with everyone for everyone Our amazing community suggests features test the app and give us constant feedback so we can build something everyone loves<br >Were focused on solving problems rather than selling financial products We want to make the world a better place and change peoples lives through Monzo Our Disputes process is a great example of a seamless experience for customers entirely managed through our app<br ><p> <p><strong>What youll be doing<strong><p> <p>We are looking for passionate people with experience in Disputes specifically Card Payment Disputes CPD investigations Youll love solving problems investigating and evidencing through the Mastercard chargeback process and keeping uptodate with the latest trends As you gain experience youll be able to take on more complex cases and grow your skills in different areas of the Mastercard disputes process<br ><p> <p><strong>Your day to day<strong><p> <ul><li>Your Journey at Monzo will start by learning how to review initial Dispute claims from our customers This is an important building block for the more complex work you will take on later<li> <li>Youll be using a full set of tools to build a timeline of a customers Goods and Services disputes claim ensuring we are submitting valid chargebacks for our customers<li> <li>Communicating with our customers effectively and with empathy and securing the right outcomes for them<li> <li>Making fair decisions based on your high quality investigation in line with external regulations and internal policies<li> <li>Once you have got to grips with the initial stages of a Dispute at Monzo we will then look to upskill you to engage with the Mastercard chargeback process through to the Second Presentment stage<li> <li>You will also be expected to become a trusted point of escalation for the wider team They will look to you for advice and you will be expected to provide knowledge shares to your peers using your subject matter expertise on the full chargeback process<li> <li>Identifying and supporting our vulnerable customers in relation to their dispute claims<li> <ul><p><strong>You should apply if<strong><p> <ul><li><strong>You are able to start on 27th May 2024 and can attend 5 weeks training Monday to Friday 9am 530pm no holidays or appointment are allowed during this time<strong><li> <li><strong>You have demonstrable subject matter expertise in Mastercard Rules and Regulations<strong><li> <li><strong>You have a detailed understanding of the Mastercard Chargeback guide<strong><li> <li>You love connecting the dots and solving problems<li> <li>You are comfortable making decisions based upon your judgement in a changing environment<li> <li>You are a UK resident currently living in the UK and have the right to work in the UK<li> <li>Youre great at explaining things to people and have a high standard of written English<li> <li>Youre excited by our mission of making money work for everyone<li> <ul><p><br ><strong>The interview process<strong><p> <p>The application process consists of<p> <ul><li>Answering the application questions below<li> <li>A take home task that should take no more than 2 hours to complete<li> <li>A remote interview lasting approximately 60 minutes on <strong>10th April 2024<strong><br ><li> <ul><p>If you do have any specific questions ahead of this please contact us on ninaebanksmonzocom <p> <p><strong>Whats in it for you<strong><p> <ul><li>This is a distributed work from home role<li> <li>Learning budget of £1000 a year for books training courses and conferences<li> <li>Full and continuous training Initial training is for 5 weeks Please note that no holidays or appointments are permitted during the training period<li> <ul><p>And much more see our full list of benefits here<p> <p><strong>Your working life and shift requirements <strong>these are our current shift offerings and could be subject to change per business needs in the future<p> <ul><li>Our shifts are 375 hours 7am 630pm Monday to Sunday including bank holidays and youll be working remotely on a 4 week rolling shift pattern<li> <li>However you will be able to choose a fixed start time between 7am and 10am<li> <li>To make sure we have enough cover on weekends our schedule rotation will include one weekend day every two weeks On these weeks you will get a weekday off in the same working week You will also get a 3 day weekend every four weeks<li> <ul><p><b><span>🏡<span><strong> To work remotely youll also need<strong><b> <p><ul><li><span>to work from home in the UK in a safe private and distraction free environment<span><li> <li><span>a solid internet connection download speed 10mbps upload speed 5 mbps<span><li> <ul><p><b><span>💻<span><strong> Equipment<strong><b> <p><ul><li><span>Well provide you with a work laptop on your first day Theres no need to supply your own<span><li> <li><span>You do need to own your own smartphone this will be needed each time you log into our customer support system<span><li> <ul><p><strong>Equal Opportunity Statement<strong><p> <p><strong>We are actively creating an equitable environment for every Monzonaut to thrive<strong><p> <p><span>Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo At Monzo embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us This is integral to our mission of making money work for everyone You can read more in our<span><span> <span><strong>blog<strong><span> 2022<span><span> <span><strong>Diversity and Inclusion Report<strong><span> and 2023 Gender Pay Gap Report<span><p> <p><span>Were an equal opportunity employer All applicants will be considered for employment without attention to ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity status or disability status<span><p> <p><span>LIREMOTE LINE<span><p>
Lead People Business Partner - Revenue & Marketing
Company: Spring Health
Location: Remote
Posted Mar 20, 2024
Spring Health is a comprehensive mental health solution for employers and health plans, offering a wide range of services including meditation, coaching, therapy, and medication. The company has partnered with over 800 companies and has raised over $370 million from prominent investors, reaching a valuation of $2.5 billion. The Lead People Business Partner role involves driving strategic People initiatives, partnering with C-Suite leaders, and managing cross-functional projects. The ideal candidate should have 8+ years of HR experience, deep knowledge of sales incentive comp strategies, and a track record of leveraging data to drive People strategies. Spring Health offers competitive compensation, benefits, and a dynamic work environment.
Account Executive
Company: Accruent
Location: Remote
Posted Mar 20, 2024
Accruent, a subsidiary of Fortive Corporation, is seeking a full-time Account Executive for its Workplace Solutions team. The role involves maintaining and growing the company's software solutions footprint in key accounts, understanding industry trends and buyer needs, and articulating how the company's software can address those needs. The ideal candidate should have at least 5 years of experience as an Enterprise SaaS Seller, proficiency in MS Office and CRM, and excellent communication skills. The position requires up to 50% international travel and is a remote opportunity. Accruent is committed to employee growth and development, offering resources, coaching, and support to help employees reach new heights.
Manager, Sales Development (SDR)
Company: Sprout Social
Location: Remote
Posted Mar 20, 2024
Sprout Social is seeking a Manager, Sales Development to join their Sales & Success team. The role involves leading a team of inbound SDRs, partnering with various teams to achieve monthly quotas, and coaching team members. The ideal candidate has 1+ years of sales management experience, a track record of exceeding quotas, and expertise in inbound sales development. Sprout Social offers competitive benefits, including flexible paid time off, wellness initiatives, and a comprehensive benefits package. The role requires a minimum of $115,000 annual OTE.
Virology Customer Team Leader - Southeast
Company: Merck
Location: Remote
Posted Mar 20, 2024
The job description is for a Customer Team Leader (CTL) role at Merck & Co., Inc. The ideal candidate will have strong leadership skills, a customer-centric mindset, and experience in sales, marketing, or managed care. The role requires 50% overnight travel and has a flexible work arrangement.
Service Assurance NOC Technician III
Company: Zayo
Location: Remote
Posted Mar 20, 2024
The job description is for a Service Assurance NOC Technician III at Zayo, responsible for advanced troubleshooting, creating training, and escalating issues to Engineering. The role requires experience in networking, routing, and troubleshooting, and a strong understanding of customer issues and business impact.
Java Software Engineer
Company: Vonage
Location: Remote
Posted Mar 20, 2024
Vonage, a leading CPaaS company, is seeking Software Engineers to join their dynamic team. The role involves building systems for intelligent SMS routing, creating scalable microservices, and working with Java, Micronaut, AWS, Kafka, Redis, Docker, Nomad, and Kubernetes. Vonage values disruptive innovation, high performance, and distributed computing. They offer competitive benefits including health insurance, accident & disability insurance, and term life insurance. The company is an equal opportunity employer, valuing diversity and non-discrimination.
Senior Software Engineer, Cloud
Company: Tanium
Location: Remote
Posted Mar 20, 2024
Tanium, a leading provider of converged endpoint management, seeks a Senior Software Engineer with 5+ years of experience in cloud technologies. The role involves building and maintaining cloud products, designing intuitive front ends, and creating automated tests. Expertise in Golang or JavaScript/Typescript, experience with Grafana/Prometheus, and knowledge of multiple cloud technologies (AWS, Azure) are required. Tanium offers a competitive salary range of $115,000 to $350,000, along with equity awards and a comprehensive benefits package.
APPLICATION SUPPORT ANALYST
Company: Intelerad Medical Systems
Location: Remote
Posted Mar 20, 2024
Intelerad, a leading healthcare solutions company, is seeking an Application Support Analyst with 2 years of experience in Windows administration and technical customer support. The role involves providing technical support, monitoring client sites, logging incidents, diagnosing software issues, and ensuring SLAs are met. Excellent communication skills, problem-solving abilities, and attention to detail are required. Remote and hybrid working arrangements are available.
Inside Sales Representative
Company: Achieve
Location: Remote
Posted Mar 20, 2024
<p>Job Description<br >On the New Member Enrollment Sales team youll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions Youll help guide our members through their financial journey to find the best solutions that meet their needs like debt resolution and personal or home loans With exceptional onthejob training continuous education and a variety of growth opportunities we empower you to grow a career you love on a team thats driving our mission forward<br ><strong>Work from homehybrid<strong>Were proudly offering work from home options for candidates located in the greater Phoenix AZ Dallas TX and Houston TX metro areas This role requires employees to have high speed internet<br ><strong>Start Date <strong>April 8th 2024 <br ><strong>Shifts<strong> MondayFriday <br ><strong>Hours<strong> 8hour shift between the hours of 800am800pm MST<br ><strong>What youll do<strong><br ><p><ul><li>Receive and contact warm leads daily through an outbound autodialer Prior experience with high volume 70100+ dials is a plus<li> <li>Follow a consultative selling approach while showing empathy educating the potential member on the benefits of our debt resolution program overcoming objections and closing the sale in 12 calls<li> <li>Complete application pull credit and gather documents while collaborating with underwriting teams to facilitate a quick and smooth enrollment process<li> <li>Consistently meet andor exceed sales goals and performance metrics<li> <li>Establish and maintain a high level of customer satisfaction<li> <ul><p><br >Qualifications<br ><strong>What youll bring<strong><br ><p><ul><li>1 year or more of successful call center sales experience<li> <li>High school diploma or equivalent<li> <li>Experience making outbound calls to warm leads<li> <li>Strong understanding of a consultative sales process and a successful track record of exceeding sales goals<li> <li>The ability to think and move quickly while taking an empathetic approach to helping our members<li> <li>Effectively manage your schedule and lead database to ensure metrics and goals are met<li> <li>Competitiveness and the drive to achieve weekly and monthly sales goals<li> <ul><p><br >Additional Information<br ><strong>Achieve wellbeing with<strong><br ><p><ul><li>Hybrid and remote work opportunities<li> <li>401 k with employer match<li> <li>Medical dental and vision with HSA and FSA<li> <li>Competitive vacation and sick time off as well as dedicated volunteer days<li> <li>Access to wellness support through Employee Assistance Program Talkspace and fitness discounts<li> <li>Up to $5250 paid back to you on eligible education expenses<li> <li>Pet care discounts for your furry family members<li> <li>Financial support in times of hardship with our Achieve Care Fund<li> <li>A safe place to connect with other employees through our six employee resource groups<li> <ul><p><br ><strong>Join Achieve change the future<strong><br ><strong>At Achieve were changing millions of lives<strong>From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth youll get to be a part of their journey to a better financial future Were proud to have over 3000 employees in mostly hybrid and 100 remote roles across the United States with hubs in Arizona California Florida and Texas We are strategically growing our teams with more remote workfromhome opportunities every day to better serve our members A career at Achieve is more than a jobits a place where you can make a true impact have a sense of belonging establish a fulfilling career and put your wellbeing first<br ><strong>Attention Agencies amp Search Firms <strong>We do not accept unsolicited candidate resumes or profiles Please do not reach out to anyone within Achieve to market your services or candidates All inquiries should be directed to Talent Acquisition only We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieves Talent Acquisition leader<br >Company Description<br >Achieve is a leading digital personal finance company We help everyday people move from struggling to thriving by providing innovative personalized financial solutions By leveraging proprietary data and analytics our solutions are tailored for each step of our members financial journey to include personal loans home equity loans debt consolidation financial tools and education Every day we get to help our members move their finances forward with care compassion and empathetic touch We put people first and treat them like humans not account numbers<p>
Performance Marketing Analyst
Company: PrizePicks
Location: Remote
Posted Mar 20, 2024
PrizePicks, a rapidly growing sports company in North America, is seeking a Data Analyst with 3+ years of Marketing Data Analytics experience. The role involves managing projects, working with cross-functional teams, and using SQL, Python, and Tableau to analyze data and guide decision-making. The ideal candidate will have advanced knowledge in marketing attribution, spend optimization, and audience strategy. Benefits include company-subsidized health plans, 401(k) matching, stock options, uncapped PTO, and more. The position is based in Atlanta, but remote work is also an option.
Application Support Analyst - 24149
Company: Enverus
Location: Remote
Posted Mar 20, 2024
Enverus, a leading energy SaaS company, is seeking a highly driven Application Support Analyst to join their Customer Support team. The role involves providing front-line support for software applications, diagnosing and troubleshooting issues, maintaining records, and educating customers. The candidate should have 2+ years of experience in application support roles, a Bachelor's Degree, and experience with Microsoft Excel. The position offers the opportunity to work with cutting-edge software products and contribute to the company's success.