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Group Product Manager - Fraud
Company: Cloudflare
Location: USA
Posted Mar 04, 2024
<div class=contentintro><div><strong>About Us<strong><div> <div> <p><span style=fontweight>At Cloudflare we have our eyes set on an ambitious goal to help build a better Internet Today the company runs one of the worlds largest networks that powers approximately 25 million Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company<span><span style=fontweight> <span><p> <p><span style=fontweight>We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us <span><p> <div><div><p><strong>Available Locations <strong>Hybrid <span class=collapsedfieldtext>Austin Champaign San Francisco Washington DC<span> or Remote US<p> <div class=h4><strong>About the Department<strong><div> <p>As a Product Manager at Cloudflare you are responsible for building products that improve the way that the Internet works Product Managers at Cloudflare sit at the intersection of software development design and business strategy We shape highlevel product goals but also get our hands dirty On an average day you might pitch a concept to senior leadership create a launch plan with marketing work with designers to conduct user research prototype a new feature iterate on a spec analyze usage data and pair with an engineer on implementation We have ultimate responsibility for understanding our client needs influencing business strategy feature specification and working with engineering to develop our software<p> <div class=h4><strong>About the Role<strong><div> <p>Cloudflare provides a turnkey Bot Management solution that protects customers from unwanted automated traffic As attackers have evolved more sophisticated attacks that specifically target high value endpoints like login account creation or checkout pages involve humans working in conjunction with automation We are hiring an experienced Product Manager both to help us launch a new product directly targeted at solving these fraud use cases as well as helping lead a team or product managers working to improve our existing bot management offerings<p> <p>As Group Product Manager for Fraud your job will be to<p> <ul style=> <li style=>Ensure customers are able to easily identify whether behavior is coming from valid users or threat actors that have compromised user accounts<li> <li style=>Build innovative solutions to customers application security problems that leverage the unique strengths of Cloudflare a massive highly interconnected network spanning the world threat intelligence distilled from an unparalleled vantage point on the Internet and a highvelocity engineering organization that ships early and often<li> <li style=>Harness cutting edge machine learning ML techniques to build solutions that detect and mitigate application security threats with minimal customer involvement<li> <li style=>Think through how to make a great easytouse product that customers love and drive the full product life cycle from core user needs discovery through to pricing and packaging Ship continuous software and process improvements to support your products sustained growth <li> <ul> <div class=h4><strong>What Youll Do<strong><div> <p>As a member of the growing team of product managers your responsibilities include<p> <ul style=> <li style=>Own the product vision for your area Ensure that it aligns with the overall product and company vision<li> <li style=>Be an expert on the domain the market the trends Evangelize the vision constantly so all stakeholders are aligned have context and understand where we are going<li> <li style=>Represent the customer Be the champion and voice of customers Build intimate personal customer relationships Bring the customers voice into the creation process<li> <li style=>Manage the roadmap Make tough tactical prioritization decisions while helping the company think longterm Build trust with stakeholders by maintaining an understandable accurate roadmap<li> <li style=>Author use cases and prioritize requirements Translate market observations and customer feedback into a prioritized product backlog Author use cases based on specific realworld product applications and extrapolate detailed product requirements for the scenarios<li> <li style=>Collaborate across teams We win or lose as a team Product managers play a critical role in creating alignment between engineering teams and other stakeholders A collaborative attitude is essential to the job<li> <li style=>Measure success Own the measures used to define success for your product Success measures must be defined at the inception of a product and tracked throughout its lifecycle Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses<li> <li style=>Develop new opportunities With your finger on the pulse of the market the customers and the engineering teams you are uniquely positioned to bring new products to market that solve real customer problems <li> <ul> <div class=h4><strong>Examples of desirable skills knowledge and experience<strong><div> <p>You are entrepreneurialminded and thrive in a fastpaced and goaldriven environment You have outstanding communication and collaboration skills and are able to work with a diverse group get consensus and drive the product forward You are execution focused and emphasize getting things done while paying attention to important details You have several years of experience working with enterprise SaaS or security technologies You have a passion for building SaaS products and want to solve the problems of performance security and reliability of the Internet <p> <ul style=> <li style=>4+ years of experience in product management or solutions engineering<li> <li style=>2+ years of experience working directly with customers on security products<li> <li style=>2+ years of software engineering or software deployment experience preferred<li> <li style=>The ability to work in a fastmoving and everchanging environment<li> <li style=>2+ years of product management or equivalent experience with demonstrated ability to discover opportunities and then define and deliver products<li> <li style=>Exceptional communication presentation organizational and analytical skills<li> <li style=>Demonstrated ability to lead drive consensus and deliver in a matrix organization with multiple stakeholders<li> <li style=>Must be able to define and manage complex process andor product issues of a broad scope using independent judgment<li> <li style=>Experience balancing execution agility and culture at a fast growing business<li> <li style=>Strong technical abilities You are intimately familiar with modern software development practices used to build and deploy applications and data systems Youve preferably been working full time on a software delivery team<li> <li style=>Deep customer and stakeholder empathy You must be not only the voice of the customer but at various times the voice of marketing finance engineering support and ops You must be able to channel many points of view<li> <li style=>Experience working with data analysis at scale An understanding of how to make big data small<li> <ul> <div class=h4><strong>Bonus Points<strong><div> <ul style=> <li style=>Theoretical and practical knowledge of how the Internet works at layers 1 through 7<li> <li style=>Direct experience solving translation or account fraud<li> <li style=>Experience in Bot Management or distinguishing automated from valid user traffic<li> <li style=>A solid understanding of RESTful API design amp documentation<li> <li style=>Experience developing pricing for new enterprise SaaS products<li> <li style=>Scriptingprogramming experience Python Go etc and familiarity with data analysis tools eg SQL pandas<li> <ul><div class=contentconclusion><p><strong>What Makes Cloudflare Special<strong><p> <p><span style=fontweight>Were not just a highly ambitious largescale technology company Were a highly ambitious largescale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet<span><p> <p><a href=22httpsblogcloudflarecomprotectingfreeexpressiononline22 rel=nofollow><strong>Project Galileo<strong><a><span style=fontweight> We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost<span><p> <p><strong><a href=22httpswwwcloudflarecomathenian22 rel=nofollow>Athenian Project<a><strong><span style=fontweight> We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration<span><p> <p><a href=22httpsblogcloudflarecomtagpathforward22 rel=nofollow><strong>Path Forward Partnership<strong><a><span style=fontweight> Since 2016 we have partnered with Path Forward a nonprofit organization to create 16week positions for midcareer professionals who want to get back to the workplace after taking time off to care for a child parent or loved one<span><p> <p><a href=22https111122 rel=nofollow><strong>1111<strong><a><span style=fontweight> We released<span><a href=22https111122 rel=nofollow> <span style=fontweight>1111<span><a><span style=fontweight> to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released Heres the deal we dont store client IP addresses never ever We will continue to abide by our<span><a href=22httpsdeveloperscloudflarecom1111privacypublicdnsresolver22 rel=nofollow> privacy commitment<a><span style=fontweight> and ensure that no user data is sold to advertisers or used to target consumers<span><p> <p><span style=fontweight>Sound like something youd like to be a part of Wed love to hear from you<span><p> <p><span style=fontweight>This position may require access to information protected under US export control laws including the US Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these US export laws without sponsorship for an export license<span><p> <p><span style=fontweight>Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual<span> <span style=fontweight>race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law <span><span style=fontweight>We are an AAVeteransDisabled Employer<span><p> <p><span style=fontweight>Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via email at <span><span style=fontweight>hrcloudflarecom<span><span style=fontweight> or via mail at 101 Townsend St San Francisco CA 94107<span><p><div><img src=httpsremotivecomjobtrack1899291blankgifsource=publicapi alt=>
Remote Travel Specialist
Company: Unplugged Travel
Location: USA
Posted Mar 01, 2024
<p class=jobDescription> <p> <strong> We are seeking a detailoriented and highly organized Remote Travel Specialist to join our team The ideal candidate will have excellent communication skills a passion for travel and the ability to work independently As a Remote Travel Specialist you will be responsible for coordinating travel itineraries managing bookings and providing exceptional customer service to clients Applicants currently accepted from the USA Mexico Australia <strong> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> <strong> Travel Planning Collaborate with clients to understand their travel preferences and requirements Create customized travel itineraries including flights accommodations transportation and activities <strong> <p> <li> <li> <p> <strong> Booking Management Handle the endtoend process of booking flights hotels rental cars and other travelrelated services Ensure accuracy and efficiency in all reservations <strong> <p> <li> <li> <p> <strong> Communication Maintain regular communication with clients to provide updates answer inquiries and address any concerns Establish and nurture strong relationships with travel partners <strong> <p> <li> <li> <p> <strong> Problem Resolution Proactively identify and resolve any issues that may arise during travel such as flight delays cancellations or changes to itineraries Provide timely and effective solutions to ensure a positive experience for clients <strong> <p> <li> <li> <p> <strong> Training Attend live and online training programs to earn travel industry certifications in order to gain knowledge and expertise in booking travel for clients <strong> <p> <li> <li> <p> <strong> Documentation Manage all travelrelated documentation including tickets confirmations and visas Ensure that clients receive all necessary information before their journey <strong> <p> <li> <li> <p> <strong> Travel Trends and Updates Stay informed about the latest travel trends regulations and updates Provide clients with relevant information and recommendations to enhance their travel experience <strong> <p> <li> <li> <p> <strong> Customer Service Deliver exceptional customer service to build and maintain a positive reputation Address client feedback and continuously seek ways to improve the travel coordination process <strong> <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> <strong> Previous experience in customer service sales or other related fields <strong> <p> <li> <li> <p> <strong> Ability to build rapport with clients <strong> <p> <li> <li> <p> <strong> Ability to prioritize and multitask <strong> <p> <li> <li> <p> <strong> Good at problem solving <strong> <p> <li> <li> <p> <strong> Able to work independently <strong> <p> <li> <li> <p> <strong> Ideally goal oriented <strong> <p> <li> <li> <p> <strong> Positive and professional demeanor <strong> <p> <li> <li> <p> <strong> Time management and organization skills <strong> <p> <li> <li> <p> <strong> Selfstarter positive mindset selfmotivated <strong> <p> <li> <li> <p> <strong> Excellent written and verbal communication skills <strong> <p> <li> <li> <p> <strong> Must have computer andor smartphone <strong> <p> <li> <ul> <p> <strong> Benefits <strong> <p> <p> <p> <ul> <li> <p> <strong> Fully remote work from anywhere you choose <strong> <p> <li> <li> <p> <strong> Flexible work schedule Make your own hours and schedule fulltime or parttime <strong> <p> <li> <li> <p> <strong> No experience required unlimited training provided <strong> <p> <li> <li> <p> <strong> Access to earned travel industry certifications <strong> <p> <li> <li> <p> <strong> Access to online and live travel booking training <strong> <p> <li> <li> <p> <strong> OneonOne and team coaching <strong> <p> <li> <li> <p> <strong> No sales quota <strong> <p> <li> <li> <p> <strong> Travel discounts <strong> <p> <li> <li> <p> <strong> Performance based with uncapped earning potential <strong> <p> <li> <li> <p> <strong> Access to regular incentives trips prizes <strong> <p> <li> <li> <p> <strong> Discounted CLIA card and opportunity to qualify for IATAN card <strong> <p> <li> <li> <p> <strong> EampO insurance <strong> <p> <li> <li> <p> <strong> Great company culture and community <strong> <p> <li> <li> <p> <strong> Access to bonuses <strong> <p> <li> <ul> <p> <strong> We are an equal opportunity employer We encourage candidates from all backgrounds to apply <strong> <p> <p> <strong> Note The above is a general outline of the duties and responsibilities and may be subject to change <strong> <p> <ul> <li> Please send resume to infounpluggedtravelnet <p> <p> <li> <ul><p>
Head of Partnerships
Company: Bevi
Location: USA
Posted Mar 03, 2024
Bevi is a rapidly growing company that aims to replace single-use water bottles with smart water machines. They have raised over $160M in venture capital and are investing heavily in new product development. The company is looking for an experienced professional to build, maintain, and grow relationships with distribution partners, ensuring a peerless user experience. The role involves creating the partner program's strategic vision, standardizing operating procedures, and providing feedback to the leadership team. Benefits include comprehensive insurance, a 401(k) plan, flexible PTO, parental leave, and various perks like wellness reimbursements and onsite snacks.
Content Marketing Manager
Company: Demandbase
Location: USA
Posted Mar 03, 2024
<p><strong>Introduction to Demandbase <strong><p> <p>Demandbase is the Smarter GTM™ company for B2B brands We help B2B companies hit their revenue goals using fewer resources How By aligning their sales and marketing teams around a combination of their data our data and artificial intelligence what we call Account Intelligence so they can identify engage and focus their time and money on the accounts most likely to buy <p> <p>As a company were as committed to growing careers as we are to building worldclass technology We invest heavily in people our culture and the community around us We have offices in the San Francisco Bay Area Seattle and India as well as a team in the UK and allow employees to work remotely <strong>We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including Best Workplaces for Millennials and Best Workplaces for Parents<strong><p> <p>Were committed to attracting developing retaining and promoting a diverse workforce By ensuring that every Demandbase employee is able to bring a diversity of talents to work were increasingly capable of living out our mission to transform how B2B goes to market We encourage people from historically underrepresented backgrounds and all walks of life to apply <strong>Come grow with us at Demandbase<strong><p> <p><strong>About the Role<strong><p> <p>We are looking for an experienced Content Marketing Manager to join our dynamic team The ideal candidate will have at least three years of experience in a content role preferably in a fastpaced B2B SaaS environment As a key member of our marketing team you will be responsible for managing content operations orchestrating people process and technologies and executing content strategies that drive brand awareness engage our target audience and generate pipeline<p> <p>The base compensation range for this role not including bonus is $58000 $85000<p> <p><strong>What youll be doing<strong><p> <ul style=> <li style=>Orchestrate and execute comprehensive content marketing strategies aligned with company objectives target audience needs and market trends<li> <li style=>Create highquality engaging content across various channels and formats including blog posts whitepapers case studies ebooks videos webinars and more<li> <li style=>Collaborate with crossfunctional teams including marketing product sales and design to ensure alignment of messaging and content with brand voice and objectives<li> <li style=>Conduct thorough research to identify relevant topics trends and keywords to inform content creation<li> <li style=>Manage content and creative creation process from ideation and planning to execution and distribution ensuring highquality and timely delivery<li> <li style=>Utilize content analytics and performance data to measure ROI track key metrics and optimize content strategies for maximum impact<li> <li style=>Stay uptodate with industry trends best practices and emerging technologies in the content marketing and SaaS industry<li> <li style=>Collaborate with external partners agencies and influencers to amplify reach and impact of content initiatives<li> <ul> <p><strong>What were looking for<strong><p> <ul style=> <li style=>At least three years of experience in a content role with demonstrated success in content marketing preferably in a SaaS environment<li> <li style=>Proven track record of developing and executing effective content marketing strategies that drive brand awareness engagement and lead generation<li> <li style=>Excellent writing and editing skills with the ability to craft compelling and persuasive content tailored to different audience segments<li> <li style=>Strong project management skills with the ability to manage multiple priorities and deadlines in a fastpaced environment<li> <li style=>Proficiency in content marketing tools and platforms including CMS marketing automation and analytics tools<li> <li style=>Strategic mindset with the ability to think creatively and analytically to solve problems and drive results<li> <li style=>Strong collaboration and communication skills with the ability to work effectively across crossfunctional teams<li> <li style=>Experience with SEO keyword research and content optimization techniques is a plus<li> <ul> <p><strong>Benefits<strong><p> <p>Our benefits include options for up to 100 paid Medical and Vision premiums for employees flexible PTO policy no internal meeting Fridays Modern Health mental wellness platform and 11 paid holidays and 2 additional weeks where all Demandbase employees take off the week of July 4th and the week of Thanksgiving Plus 401k shorttermlongterm disability life insurance and all those good things<p> <p><strong>Our Commitment to Diversity Equity and Inclusion at Demandbase<strong><p> <p>At Demandbase we believe in creating a workplace culture that values and celebrates diversity in all its forms We recognize that everyone brings unique experiences perspectives and identities to the table and we are committed to building a community where everyone feels valued respected and supported Discrimination of any kind is not tolerated and we strive to ensure that every individual has an equal opportunity to succeed and grow regardless of their gender identity sexual orientation disability race ethnicity background marital status genetic information education level veteran status national origin or any other protected status We do not automatically disqualify applicants with criminal records and will consider each applicant on a casebycase basis<p> <p>We recognize that not all candidates will have every skill or qualification listed in this job description If you feel you have the level of experience to be successful in the role we encourage you to apply<p> <p>We acknowledge that true diversity and inclusion require ongoing effort and we are committed to doing the work required to make our workplace a safe and equitable space for all Join us in building a community where we can learn from each other celebrate our differences and work together<p> <p> <p><div class=contentconclusion><p>Personal information that you submit will be used by Demandbase for recruiting and other business purposes Our <a href=22httpsdrivegooglecomfiled1podj2HcobzYRveAMweniM5eVhfkLZ90view22 rel=nofollow target=blank>Privacy Policy<a> explains how we collect and use personal information<p><div><img src=httpsremotivecomjobtrack1899472blankgifsource=publicapi alt=>
Design Lead, SD-WAN / IIoT
Company: Cisco Meraki
Location: USA
Posted Mar 05, 2024
<p>Cisco Networking is an industry leader providing intelligent network solutions for organizations to securely connect users devices applications and workloads everywhere We empower organizations everywhere from local libraries to global hotels to focus on their mission and have technology that simply works Cisco has been named 1 Best Company to Work For in the US by Fortune in 2023<p> <div class=h2>What We Are Looking For<div> <p>As a Design Lead for SDWAN IIoT youll be working on initiatives and creating deep partnerships with teams across IIoT Catalyst SDWAN Meraki and Security groups advocating for usercentered thinking and practices With an industry shift where security and networking worlds are coming closer together our customers have been asking for integrated solutions to achieve their goals The solutions we develop here will help us build a competitive advantage and regain market share Over a course of time you will likely expand to lead industrial networking products as well<p> <p>In this role you will develop and demonstrate deep domain knowledge product expertise and an understanding of complex customer use cases and deployment models Youll deeply understand the needs of our customers set the vision for the product grounded in those needs and partner with crossfunctional teams to build it iteratively<p> <p>Our teams primary focus is on software but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey Meraki believes the quality of our products is dependent on the quality of our teams We place a high value on nurturing the growth and development of everyone on our team We give and get feedback early and often share what we know and learn from each other<p> <div class=h2>Responsibilities<div> <ul style=> <li style=>Through UX methodologies drive early discovery work using findings to craft short mid longterm delivery roadmaps leading and designing with a team to bring it to life<li> <li style=>Design products identify the right problems to solve run and synthesize research sketch and prototype solutions make hifi visuals<li> <li style=>Earn trust with crossfunction partners by seeking out their points of view collaborating regularly and invite them into research and cocreation with the team and customers Advocate for prioritization of designcentered product enhancements grounded in research and analysis<li> <li style=>Present persuasively Be able to tell the story of a project and build prototypes that precisely articulate design rationale<li> <li style=>Provide direction to and mentor other designers guide team to focus on the most important customer needs difficulties and opportunities<li> <li style=>Think beyond your teams goals and consider how your work affects others and how you can influence other teams work<li> <li style=>Influence the strategic vision and guide design of large complex initiatives for a product program or strategic effort of considerable size and scope<li> <li style=>Translate what may start as ambiguous business needs into clear customerfocused solutions<li> <li style=>Facilitate workshops sketching and prototyping sessions build documentation and templates that enable others to consume and contribute<li> <ul> <div class=h2>Youre an ideal candidate if you have<div> <ul style=> <li style=>8+ years of professional experience designing and delivering products in crossfunctional teams from strategy to delivery<li> <li style=>Knowledge of the networking domain and IIoT concepts technologies and challenges is a plus<li> <li style=>Experience working on technically complex B2B enterprise products<li> <li style=>Aligned teams around customercentered design decisions using UX methodologies and tools doublediamond personas journey mapping dual agile lean ux prototypes and influenced adoption by those who arent familiar with strategic UX engagements<li> <li style=>A proven track record of shipping large scale enterprise products<li> <li style=>Ability to see the bigger picture while zooming in to rationalize and perfect the nuanced details<li> <li style=>Made complex problems and workflows feel simple and approachable<li> <li style=>Balanced strategic research and discovery with shipping often<li> <li style=>Persuasive storytelling and influence<li> <li style=>Lead and mentored junior UX designers fostering a collaborative and innovative design culture within the team<li> <ul> <p>Does this sound like you Wed love to hear from you<p> <p>Please include a link to your online portfolio Only those applications that include portfolios will be considered<p> <p>At Cisco were challenging the status quo with the power of diversity inclusion and collaboration When we connect different perspectives we can imagine new possibilities inspire innovation and release the full potential of our people Were building an employee experience that includes appreciation belonging growth and purpose for everyone<p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetic information age disability veteran status or any other legally protected basis Cisco will consider for employment on a case by case basis qualified applicants with arrest and conviction records<p> <p> <p> <div class=contentpaytransparency> <div class=payinput> <div class=title>Compensation Range<div> <div class=payrange>$121200<span class=divider><span>$232900 USD<div> <div> <div> <div class=contentconclusion> <p><strong>Message to applicants applying to work in the US andor Canada<strong> <br>When available the salary range posted for this position reflects the projected hiring range for new hire fulltime salaries in US andor Canada locations not including equity or benefits For nonsales roles the hiring ranges reflect base salary only employees are also eligible to receive annual bonuses Hiring ranges for sales positions include base and incentive compensation target Individual pay is determined by the candidates hiring location and additional factors including but not limited to skillset experience and relevant education certifications or training Applicants may not be eligible for the full salary range based on their US or Canada hiring location The recruiter can share more details about compensation for the role in your location during the hiring process<p> <p>US employees have <a href=22httpswwwciscocomcenusaboutcareersweareciscobenefitsandperkshtml22 rel=nofollow>access<a> to quality medical dental and vision insurance a 401k plan with a Cisco matching contribution short and longterm disability coverage basic life insurance and numerous wellbeing offerings Employees receive up to twelve paid holidays per calendar year which includes one floating holiday plus a day off for their birthday Employees accrue up to 20 days of Paid Time Off PTO each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO We offer additional paid time to volunteer and give back to the community Employees are also able to purchase company stock through our Employee Stock Purchase Program<p> <p>Employees on sales plans earn performancebased incentive pay on top of their base salary which is split between quota and nonquota components For quotabased incentive pay Cisco pays at the standard rate of 1 of incentive target for each 1 revenue attainment against the quota up to 100 Once performance exceeds 100 quota attainment incentive rates may increase up to five times the standard rate with no cap on incentive compensation For nonquotabased sales performance elements such as strategic sales objectives Cisco may pay up to 125 of target Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid <p> <p> <p> <div> <img src=httpsremotivecomjobtrack1899830blankgifsource=publicapi alt=>
Senior Platform Engineer
Company: Rula?locationid=d8ccc202 4d14 4fba A9a5 667fe66dec77
Location: USA
Posted Mar 02, 2024
Rula Health emphasizes the importance of mental health, aiming to create a stigma-free world where mental health is embraced as part of overall well-being. They provide quality, evidence-based, and compassionate care to empower individuals. The company is seeking a Senior Platform Engineer to build the next generation of their platform, transitioning to a Service-Oriented Architecture (SOA) and implementing innovative technologies like GraphQL, a Centralized Component Library, and an Authorization Service. The role involves collaborating with application engineering teams, enhancing observability, and adopting SRE best practices. Rula's technical stack includes Typescript/Node.js, Ruby on Rails, React frontends, Postgres, and AWS. The company offers a competitive pay, benefits, and a remote work environment, with a focus on employee well-being and community building.
SALT Manager (Direct Tax)
Company: Perkins&Co
Location: USA
Posted Mar 04, 2024
<div class=h3>Work whenever and wherever you want<div><p>We dont just accommodate remote work we invite it support it and celebrate it Our tax and audit teams may be spread across the country but they work together seamlessly and successfully We trust you to get your work done whether youre in person hybrid or fully remote<em> <em> <p><div class=h3>A culture where flexibility and balance add up to success <div><p>Our leadership team knows that public accounting is a demanding profession which is the very reason for our peoplefirst culture <strong>What works best for you works best for us<strong> <p><div class=h3>Time off to recharge<div><p>Empowering our staff with ample time off is central to how we operate and an important component to giving you the time you need to recharge In addition to <strong>5 weeks of PTO<strong> enjoy <strong>145 paid holidays<strong> and paid leave options including parental leave <p><div class=h3>A smart move for your career <div><p>Get in on the ground floor of a developing practice and reap the rewards that come with building something great Youll make your mark helping to set the tone for the future You wont be going it alone though Youll work with our small but mighty SALT group led by our wickedly smart SALT Director <a class=external href=httpswwwlinkedincominsonjiabarkercpa rel=nofollow>Sonjia Barker<a> and have the tax departments support At Perkins we operate as one firm That means that we work together for our clients best interests not in separate silos or playing politics so youll work with directly with leaders to provide SALT expertise to our clients Work with your peers rather than competing against them <p><p>Youll be responsible for advising clients of the state and local tax implications relating to their business objectives recommending alternate course of action as well as identifying different methods of complying with state and local tax regulations Some of what that includes<p><ul style=> <li style=>Assist multistate companies with state and local tax issues with a focus on optimization and risk management This may include nexus determinations audit defense planning notice responses and VDA projects<li> <li style=>Preforming technical review of partnership and corporate state and local tax returns identifying most significant state and local tax issues<li> <li style=>Supervise the daytoday workload of SALT Senior Associates and Associates on assigned engagements and reviews work product <li> <li style=>Research and analyze a wide range of state and local tax issues and implications including nexus considerations apportionment methodology and combined filings<li> <li style=>Draft memorandums opinions matrices and other documentation on various tax issues<li> <li style=>Assist multistate companies with state and local tax controversy which includes responding to state and local tax authorities managing state and local tax audits representing the client throughout the audit process and at hearings and appeal meetings preparing protests<li> <li style=>Apply industry standards and firm policies as they relate to ASC 740FAS 109 and FIN 48 as well as FAS 5 for sales tax and unclaimed properties <li> <li style=>Review studies of tax implications to identify alternative courses of action to benefit clients develop new or improved ideas to advance the position of clients the firm or firm personnel through reduction in taxes or expenses or offering of nontax benefits<li> <li style=>Participate in billing and collections<li> <ul><p><p><p><p><p><strong>Requirements<strong><p><div class=h3>What makes you a fit for this role <div><ul style=> <li style=>4+ years of recent related experience preferably in a large localregional or Big 4 public accounting firm that includes working in a paperless environment reviewing complex returns researching complex tax issues performing tax research and providing technical advice on state and local tax issues managing client engagements training and supervising Staff and Seniors and collection of accounts receivable<li> <li style=>Excellent verbal and written communication skills including giving and receiving both positive and constructive feedback<li> <li style=>Organized detailoriented and good at problemsolving <li> <li style=>Selfstarter with experience in managing multiple concurrent engagementsprojects <li> <li style=>Adaptable to changing technology strong proficiency in MS Office Word Excel Outlook Teams and tax software preferably CCH Axcess amp Engagement<li> <li style=>Collaborative approach to getting work done shares knowledge and asks questions<li> <li style=>CPA Certified Member of the Institute CMI or bar license potential flexibility regarding certificationslicensing for highly qualified individuals<li> <ul><p><strong>Benefits<strong><p><div class=h3>Compensation and benefits<div><ul style=> <li style=>Salary range is $115K $135K annually varying DOE Compensation may be adjusted for those who live in areas with a higher cost of labor than Portland OR<li> <li style=>401k profit sharing plan immediate vesting of employer contributions <li> <li style=>145 paid holidays 5 weeks of paid timeoff PTO parental leave <li> <li style=>Incentive plan for sales leads <li> <ul><p>See our <a class=external href=httpsperkinsaccountingcomperkinsperks rel=nofollow>full list of benefits<a> <p><p><p><div class=h3>A company youll feel proud to be part of <div><p>We dont like to brag but we have some significant accolades under our belt At Perkins we feel good about our work and love that our community feels good about it too <p><ul style=> <li style=>The largest womenowned accounting firm in Oregon amp Clark and Skamania counties WA <li> <li style=>3rd Most Diverse Accounting Firm in Portland Metro Portland Business Journal <li> <li style=>Best of Accounting Diamond Award Winner for Exceptional Client Service ClearlyRated <li> <li style=>1 Most Admired Accounting firm in Oregon amp SW Washington 16 years on Oregons Most Admired Companies list Portland Business Journal <li> <li style=>Americas Best Tax and Accounting Firms Forbes<li> <li style=>Americas Most Recommended Tax and Accounting Firms 2024 USA Today<li> <li style=>We AAM to Serve award for Corporate Philanthropic Efforts Association for Accounting Marketing<li> <li style=>Best Accountant of Portland Willamette Week readers poll<li> <ul><p><p><p><strong>Does Perkins sound like the perfect fit for you <strong>We keep it simple just submit your resume or LinkedIn profileno tedious application form or cover letter required<p><p> <p><p><em>Perkins amp Co is an Equal Opportunity Employer<em><p><br><br><div class=h2>About the company<div><br><p>To work at Perkins amp Co youve got to be damn good And if youre up to the challenge well be good to you<p><p>First forget the solitary deskbound view of accounting life that dominates the popular imagination <strong>Think variety opportunity and collaboration<strong>Perkins amp Co employees get to explore new areas and work with clients in an assortment of industries If youre keen to approach accounting with an entrepreneurial spiritto get involved and help people grow their businesses and the bottom linewed like to meet you<p><img alt=Work Together Play Together src=httpsworkablehrs3amazonawscomuploadsphotos2905171e24a349b551362a01e6a4642b807ff2jpg style=display block margin auto title=Work Together Play Together><div class=h3>We believe<br> <div><p>in the power of possibilities<p><p>that if you attract those who have a passion and keep that fire alive with laughter and friendship you create a place where magic can happen<p><p>in a work together play together culture<p><p>in making our clients satisfied and successful<p><p>its not just what we do its how we do it<p><p>accounting can be sexy<p><p>you can take work seriously without taking yourself too seriously<p><p>the partnerships we create can mentor businesses through complex challenges<p><p>difference between good and great accounting can make or break the opportunity to create a legacy not just a business<p><p><strong>We are Perkins and we believe in igniting possibilities<strong><p><div class=h3>Interested Lets chat<br> <div><p>If youre inspired to work at Perkins amp Co we want to hear from you Check out our current openings below and submit your resumeLinkedIn profile to get the conversation started If you have questions drop an email to our Talent Acquisition Manager <a class=external href=httpsworkablecomnrl=https3A2F2Fwwwlinkedincom2Fin2Fareenamcl2F rel=nofollow>Areena McLaughlin<a> at <a class=external href=mailtocareersperkinsaccountingcom rel=nofollow>careersperkinsaccountingcom<a><br><p><p>Want to investigate a little more before reaching out No problem Take a look at our <a class=external href=httpsworkablecomnrl=http3A2F2Fperkinsaccountingcom2F rel=nofollow>website<a> and <a class=external href=httpsworkablecomnrl=https3A2F2Fwwwlinkedincom2Fcompany2Fperkins26co2Flife2F rel=nofollow>LinkedIn<a> page<br><p><img src=httpsremotivecomjobtrack1899834blankgifsource=publicapi alt=>
Partner Sales Engineer - Distribution
Company: Zscaler
Location: USA
Posted Mar 04, 2024
Zscaler is a cloud-native platform that protects thousands of customers from cyberattacks and data loss. The company, founded in 2007, aims to make the cloud a safe place for businesses and improve user experience. Partner Sales Engineers, responsible for driving positive business outcomes for resellers and distribution partners, require 8+ years of technical pre-sales experience, understanding of security and networking technologies, and excellent communication skills. The role involves working with distributors to build value-added capabilities, providing technical influence, and assisting partners through education and co-selling activities.
Principal Software Engineer
Company: Aleph
Location: USA
Posted Mar 03, 2024
<div class=h1><strong>About the company<strong><div><p style=minheight15em>Aleph is redefining the world of Financial Planning amp Analysis FPampA We operate in an established software category with a multibillion TAM but no clear winner Were here to change that and our early results are selfexplanatory<p><p style=minheight15em>Aleph was founded by Albert Gozzi and Santiago Perez De Rosso two technical founders with backgrounds from Stanford and MIT and experience working at toptier companies such as Google Microsoft and Bain amp Company Were backed by top VCs Bain Capital Ventures Khosla Ventures YC Picus Capital and work with customers like Turo Notion Zapier and others<p><p style=minheight15em>What weve built so far is the most seamless way to centralize all of a companys financial data think expenses from Quickbooks or Netsuite pipeline forecasts from Salesforce and bring it into the tools finance teams are already using But the vision goes way beyond that Were building the source of truth for a business data and ultimately the platform businesses use to make better decisions<p><p style=minheight15em>Were way ahead of schedule due to our unique approach with barely any churn and rapid growth despite no marketing spend to date<p><p style=minheight15em><p><div class=h2>🔍 <strong>What were looking for<strong><div><p style=minheight15em>Were looking for an experienced software engineer to join our growing engineering team we are 5 engineers at the moment You will partner with our technical CEO CTO and other members of the engineering team to build critical software with an outsized impact on our users and our business<p><p style=minheight15em>This is an exciting opportunity for someone to come in as an early member of the team and drive the development of our platform from the ground up<p><p style=minheight15em>We are hiring frontend backend and fullstack engineers<p><p style=minheight15em><p><div class=h2>👷 <strong>What youll be doing<strong><div><ul style=><li style=><p style=minheight15em>Work handinhand with leadership and other teammates to prioritize and execute on our product roadmap<p><li><li style=><p style=minheight15em>Design develop and own complex features or software components<p><li><li style=><p style=minheight15em>Deliver robust scalable and welltested code<p><li><li style=><p style=minheight15em>Help develop and establish best practices to lay the foundation for a highperforming technology team and its culture<p><li><li style=><p style=minheight15em>Collaborate with Design and Operation teams to keep making Aleph better every day<p><li><ul><p style=minheight15em><p><div class=h2>🙋 <strong>About you<strong><div><div class=h3>Culture fit<div><ul style=><li style=><p style=minheight15em>Enjoy owning a project from start to finish and loves to take on the responsibility to bring projects across the finish line<p><li><li style=><p style=minheight15em>Can navigate a fastpaceddynamic environment and operate autonomously to get work done<p><li><li style=><p style=minheight15em>Comfortable working in a remote team<p><li><li style=><p style=minheight15em>Enjoy enabling others to do their best work Our product is all about enabling businesses to make smarter decisions and giving the people who work at the data level superpowers<p><li><li style=><p style=minheight15em>Productdriven engineer Youre comfortable and eager to meet customers and develop an empathetic understanding of their problems to ensure were building the right solutions<p><li><ul><p style=minheight15em><p><div class=h3>Your skills and experience<div><ul style=><li style=><p style=minheight15em>10+ years of software development experience<p><li><li style=><p style=minheight15em>5+ years of experience contributing to the system design or architecture architecture design patterns reliability and scaling of new or existing systems<p><li><ul><p style=minheight15em><p><div class=h3>Bonus points not required<div><ul style=><li style=><p style=minheight15em>Previous startup experience or experience thriving in an unstructured environment<p><li><li style=><p style=minheight15em>Experience with a B2B SaaS product analytics or building tools for Finance teams<p><li><li style=><p style=minheight15em>Exposure and interest in Finance with emphasis in FPampA<p><li><ul><p style=minheight15em><p><div class=h2>🛣️ <strong>Hiring process<strong><div><p style=minheight15em><p><div class=h3>Initial Chat 20 mins<div><p style=minheight15em>Youll meet with our Head of People to learn more about your background and interests<p><p style=minheight15em><p><div class=h3>Technical Interview 30 mins<div><p style=minheight15em>Youll meet with Santi CTO for a quick algorithm challenge and technical conversation<p><p style=minheight15em><p><div class=h3>Virtual Onsite 3hrs<div><p style=minheight15em>Well schedule a set of 3 interviews ideally backtoback with breaks in between The interviews will evaluate your system design debugging and code integration skills <p><p style=minheight15em><p><div class=h3>Culture 30 mins<div><p style=minheight15em>Youll meet with Albert CEO for some behavioral questions<p><p style=minheight15em><p><div class=h3>Reference Check<div><p style=minheight15em>With your help well reach out to folks youve worked with in the past This is mostly about learning from outside perspectives on how to manage and empower you to do your best work at Aleph<p><p style=minheight15em><p><div class=h2>📑 <strong>Additional notes<strong><div><p style=minheight15em>Our tech stack is GCP TypeScript JavaScript React Nodejs Python MongoDB and BigQuery<p><p style=minheight15em><p><div class=h2>💸 <strong>Compensation<strong><div><p style=minheight15em>Aleph is a remotefirst company working all across the Americas For candidates residing within the United States the anticipated salary ranges from $210000240000 In addition to salary we offer competitive equity packages <p><p style=minheight15em>Actual compensation is determined by many factors including candidate experience and skills locationmarket and business needs<p><p style=minheight15em>While this is a remotefirst opportunity were focusing on candidates within the Americas to better align with our working hours as a team<p><p style=minheight15em><p><p style=minheight15em><em>Aleph is an equal opportunity employer No applicant will face discrimination based on race ethnicity national origin religion age gender sexual orientation gender identity disability status parental status veteran status or any other characteristic protected by law<em><p><img src=httpsremotivecomjobtrack1899600blankgifsource=publicapi alt=>
Head of Partnerships
Company: Bevi
Location: USA
Posted Mar 03, 2024
<p>Bevi is on a mission to disrupt the beverage supply chain and replace singleuse water bottles with smart water machines Thousands of companies use Bevi to sustainably provide their employees with pure sparkling and flavored water at work As the market leader in IoTenabled beverage machines weve raised over $160M in venture capital and we have grown tremendously each year since launch In addition to maintaining hypergrowth with our current product line Bevi is heavily investing in new product development<p> <p>Bevis Partner ecosystem is the critical sales and service capability behind delivering our mission to unbottle the future Partners operate in all states and major cities across the country They represent the Bevi brand and make the difference in endcustomer satisfaction ensuring customers can Hydrate Happy Your team is responsible for training and coaching partners to service and sell Bevi to the best of their ability This is a tremendous opportunity to make a massive impact at a quickly growing scaleup that is redefining the beverage industry<p> <p>Success in this role is measured through endcustomer satisfaction growth in partner sales and partner service scores <p> <p>Responsibilities<p> <ul style=> <li style=>Build maintain and grow enduring relationships with distribution partners <li> <li style=>Ensure Bevi provides a peerless user experience no matter who is selling or servicing the product or where they use it <li> <li style=>Create the Partner programs strategic vision with supporting projects processes and measures to drive successful outcomes <li> <li style=>Create clear standardized and quantified operating procedures for sales and service plays <li> <li style=>Support the definition and implementation of operational processes which optimize partner and end user satisfaction<li> <li style=>Ensure that partners and their branches understand and use Bevi resources <li> <li style=>Provide partner feedback to the Bevi leadership team with recommended improvement opportunities across all departments from Product to Support and Operations <li> <ul> <p><strong>Requirements<strong><p> <p> <p> <ul style=> <li style=>Successfully building or scaling a worldclass distribution partner program and channel management team <li> <li style=>You have the gravitas to own the room with distribution partners but the humility to listen and learn during every interaction <li> <li style=>Demonstrated experience building operational processes to onboard improve and incentivize partners <li> <li style=>At least 10 years working in a channel sales and service environment <li> <ul> <p> <p> <p><strong>Benefits<strong><p> <ul style=> <li style=>Comprehensive medical dental and vision insurance plans with BlueCross BlueShield 95 paid by employer<li> <li style=>401k with company match and environmentally responsible investment options<li> <li style=>Flexible PTO plus 9 company holidays and additional paid days for sick leave etc including sustainability or social justice volunteer events<li> <li style=>Generous fully paid parental leave for both birth parents and nonbirth parents<li> <li style=>Fully employer paid disability and life insurances<li> <li style=>Wellness and fitness reimbursements<li> <li style=>Monthly stipends for cell phone use and commuting costs<li> <li style=>Onsite snacks and of course unlimited Bevi plus composting and terracycling too<li> <li style=>Happy hours pancake breakfasts Hero awards and more<li> <li style=>Join a team that shares our Bevi Core Values<li> <li style=>Put Customers First<li> <li style=>Be Great to Work with<li> <li style=>Raise the Bar Together<li> <li style=>Act Like You Own the Business<li> <li style=>Be Curious and Ask Why<li> <li style=>Champion Sustainability<li> <ul> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p><img alt= height=153 src=httpsworkablehrs3amazonawscomuploadsphotos250461a97431a2c74f9b66bf4d0d38a0016db5png style=width 868px height 153px title= width=868><p> <p><strong>What We Do<strong><p> <p>Bevi is on a mission to disrupt the beverage supply chain and replace singleuse water bottles with smart water machines Thousands of companies use Bevi to sustainably provide their employees with pure sparkling and flavored water at work As the market leader in IoTenabled beverage machines weve raised over $60M in venture capital and were doubling year over year In addition to maintaining hypergrowth with our current product line Bevi is heavily investing in new product development<p> <p> <p> <p><strong>How We Do It <strong><p> <p>Here at Bevi everything we do design write or engineer is done with human beings in mind Whether its designing the sleekest most intuitive product possible or training a new member of our service team we always aspire for purposeful peoplecentric innovation With offices now in Boston New York and San Francisco we continue to grow our healthy flavor offerings and constantly strive to bring the next level of customization to the Bevi hydration experience<p> <p> <p> <p><strong>Who We Are <strong><p> <p>Were a team of selfstarting missiondriven individuals with a passion for purposeful innovation and of course office pups That said we dont take ourselves too seriously love to celebrate and put people at the center of everything we do whether its organizing a team lunch or designing a new touchscreen animation As we continue to grow rapidly were always on the lookout for actionoriented problemsolving big thinkers to come aboard<p> <p> <p> <p><img alt= height=123 src=httpsworkablehrs3amazonawscomuploadsphotos25046136b1720ed7f37e4a777b585d1b0400f4jpg style=width 205px height 123px title= width=205> <img alt= height=125 src=httpsworkablehrs3amazonawscomuploadsphotos2504612da6e10c1c90b28f319d4e0554fd3bdfjpg style=float left width 100px height 125px margin 0px 10px 10px 0px title= width=100><img alt= height=121 src=httpsworkablehrs3amazonawscomuploadsphotos250461e72a885371fbc2fbbd4cde19be6cb981jpg style=float left width 200px height 121px margin 0px 10px 10px 0px title= width=200><img alt= height=123 src=httpsworkablehrs3amazonawscomuploadsphotos250461de2888b4a5de32b9a07565d71f191a22jpg style=float left width 164px height 123px margin 0px 10px 10px 0px title= width=164><p> <p> <p> <p> <p> <p><strong>Sound good <strong><strong>Great news Were hiring Join us on our mission to unbottle the future<strong><p> <p> <p> <img src=httpsremotivecomjobtrack1899538blankgifsource=publicapi alt=>
Senior Product Manager, Detection Strategy
Company: Expel
Location: USA
Posted Mar 03, 2024
<p>You live at the intersection of security threat detection and product management and theres no place youd rather be You arent intimidated by the vast array of security providers in the market quite the oppositeyou pride yourself on keeping a pulse on the security industrys latest tech Youve got an informed opinion about what an MDR should detect and that comes from customer empathy handson industry knowledge and a set of experiences that didnt always go as planned<p> <p>You dont write detections but you are a hero to the DampR team as you help guide them to define amp prioritize the roadmap aligned with customer needs and delivering industry leading security The SOC has confidence you are to identify the detection and data enrichment strategies that are crucial to success You work armandarm with the Platform team to drive requirements to enable new analysis capabilities and detection functionality Services PMs want your perspective on how to best represent Expels detection strategy in the product Youre thrilled to engage with customers about the security technologies they leverage and the value those sources add for threat detection You are excited by the opportunity to work across not only the engineering teams but with the analysts and service delivery to enable the core of a detection and response service<p> <p>Still reading Great This role isnt for all PMs Yes all of the standard PM things apply plan prioritize communicate and implement a roadmap form relationships and become the authority in how customers use our product In this role though youll use your security experience to ensure Expels detection strategy is clear current and comprehensive If you get your energy from going heads down writing detections this roles not quite the right fit But if setting the detection strategy from a broader perspective is your jam youll thrive<p> <hr> <div class=h2><strong>What Expel can do for you<strong><div> <ul style=> <li style=>Provide opportunities to have a measurable impact on the companys key business metrics right away<li> <li style=>Surround you with experienced friendly colleagues in key service delivery organizations who are all trying to make Expels operations scale 10x<li> <li style=>Give you a foundation you can build on Weve been working on this for years but know theres a lot more we can do In other words you wont be starting from scratch<li> <ul> <hr> <div class=h2><strong>What you can do for Expel<strong><div> <ul style=> <li style=>Take ownership of the vision and roadmaps for our detection strategy and thirdparty provider integrations and the means for analysts to use all of this information<li> <li style=>Contribute to running a crossfunctional team Product Management Detections and Response DampR UX Engineering<li> <li style=>Establish relationships with customers and use their input to distill the many requests into a roadmap that achieves maximum impact<li> <li style=>Balance a PMs responsibility for both short term and long term results<li> <ul> <hr> <div class=h2><strong>What you should bring with you<strong><div> <ul style=> <li style=>7+ years of professional experience with ~5 years in product management with 2 years security industry experience Thirdparty integrations or security detection experience are a plus<li> <li style=>A curious tenacious and discerning mentality<li> <li style=>Strong understanding of information security security technologies products and services<li> <li style=>Familiarity with software engineering processes from work planning to coding to software deployment<li> <li style=>Understanding of fundamental SaaS business metrics Annual Recurring Revenue Net Revenue Retention Gross Margin Net Sales Efficiency and ways to influence each one<li> <li style=>Ability to build trust and appreciation with individual contributors and leaders across product management engineering security operations business systems sales customer success and technical support<li> <ul> <hr> <div class=h2>Additional notes<div> <p>The base salary range for this role is between $134700 USD and $195300 USD + bonus eligibility and equity<br><br>We believe in paying transparently and equitably Your salary will ultimately be based on factors such as your experience skills team equity and market data Youll also be eligible for unlimited PTO which we model and encourage work location flexibility up to 24 weeks of parental leave and really excellent health benefits<p> <p>Were only hiring those authorized to work in the United States We do not currently sponsor immigration visas<p> <p>Were an Equal Opportunity Employer Youll receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability<p> <p>Well ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please let us know if you need accommodation of any kind<p> <p>LIRemote<p><div class=contentpaytransparency><div class=payinput><div class=title>Salary Range<div><div class=payrange><span>$134700<span><span class=divider><span><span>$195300 USD<span><div><div><div><img src=httpsremotivecomjobtrack1899405blankgifsource=publicapi alt=>
Customer Service Rep
Company: Omni Interactions
Location: USA
Posted Mar 01, 2024
<div class=h1 style=textalign center margintop 0pt marginbottom 0pt marginleft 0in paddingleft 40px>Work From Home Set Your Own Schedule Get Paid<div> <p> <p> <p style=marginbottom 9px color 333333 paddingleft 40px><span style=color 020202>🔑 Joining Omni Interactions as an independent contractor youll gain access to a variety of exclusive contracts <span><p> <p style=marginbottom 9px color 333333 paddingleft 40px> <p> <p style=marginbottom 9px color 333333 paddingleft 40px><span style=color 020202>🏠 If you partner with us youll work from home providing customer service to Omnis clients<span><p> <p style=marginbottom 9px color 333333 paddingleft 40px> <p> <p style=marginbottom 9px color 333333 paddingleft 40px><span style=color 020202><span style=color 2a2a2a>📞<span> You can provide customer service over the phone over chat by working tickets or by making outbound phone calls<span><p> <p style=marginbottom 9px color 333333 paddingleft 40px> <p> <p style=marginbottom 9px color 333333 paddingleft 40px><span style=color 020202><span style=color 2a2a2a>🤑<span> You earn <span><span style=color 020202>money <span><span style=color 020202>by supporting <span><span style=color 020202>Omnis clients<span> <p> <p class=h2 style=fontweight 600 lineheight 11 color 333333 margintop 18px marginbottom 9px><p> <p style=color 333333><span style=color 2a2a2a>Omni supports many clients Independent contractors who are among the qualified candidates will provide customer service taking inbound phone calls answering chat messages amp responding to emails for Fortune 500 companies<span><p> <p style=color 333333><span style=color 2a2a2a>You will interact with customers primarily through inbound phone calls and possibly chatemail helping them with all their needs<span><p> <p style=color 333333><span style=color 2a2a2a> <span><p> <p style=color 333333><strong><span style=color 2a2a2a>Schedule<span><strong><p> <p style=color 333333><span style=color 2a2a2a>🤙<span><span style=color 2a2a2a> Flexible work schedule options available<span><p> <p style=color 333333><span style=color 2a2a2a>⏰<span><span style=color 2a2a2a> Majority of work hours are during weekdays and daytime<span><p> <p style=color 333333><span style=color 2a2a2a>🗓️<span><span style=color 2a2a2a> Opportunity to create a work schedule that works best for you<span><p> <p style=color 333333><span style=color 2a2a2a> <span><p> <p style=color 333333><strong><span style=color 2a2a2a>Earnings amp Revenue<span><strong><p> <p style=color 333333><span style=color 2a2a2a>💵<span><span style=color 2a2a2a> Contract earnings up to $19 per hour<span><p> <p style=color 333333><span style=color 2a2a2a>📞<span><span style=color 2a2a2a> Pay is determined by your phone call status when assisting customers<span><p> <p style=color 333333><span style=color 2a2a2a>🤑<span><span style=color 2a2a2a> Additional incentives up to $20K available based on client and performance metrics<span><span style=color 2a2a2a> <span><p> <p style=color 333333><span style=color 2a2a2a> <span><p> <p style=color 333333><strong><span style=color 2a2a2a>Required Skills for Successful Contractors<span><strong><p> <p style=color 333333><span style=color 2a2a2a>💬<span><span style=color 2a2a2a> Exceptional written and verbal communication skills<span><p> <p style=color 333333><span style=color 2a2a2a>✅<span><span style=color 2a2a2a> Proven track record in customer service and delivering outstanding customer care<span><p> <p style=color 333333><span style=color 2a2a2a>🧐<span><span style=color 2a2a2a> Keen attention to detail with strong problemsolving skills<span><p> <p style=color 333333><span style=color 2a2a2a>🤗<span><span style=color 2a2a2a> Friendly empathetic tone and professional demeanor<span><p> <p style=color 333333><span style=color 2a2a2a>🙌<span><span style=color 2a2a2a> Selfmotivated proactive and resourceful mindset<span><p> <p style=color 333333><span style=color 2a2a2a>👩💻<span><span style=color 2a2a2a> Proficient in using technology including computer applications and software<span><p> <p style=color 333333><strong><span style=color 2a2a2a> <span><strong><p> <p class=h2 style=fontweight 600 lineheight 11 color 333333 margintop 18px marginbottom 9px>Important Information <p> <p style=color 333333><strong><span style=color 2a2a2a>Technology amp Equipment Requirements<span><strong><p> <p style=color 333333><span style=color 2a2a2a>🚪<span><span style=color 2a2a2a> Quiet and secure work environment during working hours<span><p> <p style=color 333333><span style=color 2a2a2a>💻<span><span style=color 2a2a2a> Personal computer with a minimum of 8GB RAM tablets and Chromebooks are not permitted<span><p> <p style=color 333333><span style=color 2a2a2a>🎧<span><span style=color 2a2a2a> Wired USB headset with microphone for clear communication<span><p> <p style=color 333333><span style=color 2a2a2a>💨<span><span style=color 2a2a2a> Highspeed wired internet with a minimum of 10 Mbps download speed for seamless connectivity<span><p> <p style=color 333333><span style=color 2a2a2a>🪟<span><span style=color 2a2a2a>Operating system of Windows 10 or Windows 11 some clients may accept AppleOS<span><p> <p style=color 333333><span style=color 2a2a2a>👾<span><span style=color 2a2a2a> Valid and uptodate antivirus software installed<span><p> <p style=color 333333><span style=color 2a2a2a>🤳<span><span style=color 2a2a2a>Smart phone Android tablet or iPad is required for program work along with an authentication app<span><p> <p style=color 333333><span style=color 2a2a2a>💻<span><span style=color 2a2a2a> Windows 10 or Windows 11 operating system must be used some clients will accept an AppleOS<span><p> <p style=color 333333> <p> <p style=color 333333><strong><span style=color 2a2a2a>Work Environment Requirements<span><strong><p> <p style=color 333333><span style=color 2a2a2a>🤫<span><span style=color 2a2a2a> Quiet uninterrupted space<span><p> <p style=color 333333><span style=color 2a2a2a>⌨️<span><span style=color 2a2a2a> Organized desk area<span><p> <p style=color 333333> <p> <p style=color 333333> <p> <p style=color 333333><em><span style=color 2a2a2a>We are currently unable to work with contractors residing in Alaska California Connecticut Delaware Illinois Michigan Massachusetts Maryland New Jersey New York Oregon Rhode Island Vermont Washington or Washington DC Contractors must also successfully pass a criminal background check<span><em><p> <p style=color 333333><span style=color 2a2a2a> <span><p> <p style=color 333333><em><span style=color 2a2a2a>We <strong>are<strong> able to work with contractors residing in Alabama Arizona Arkansas Colorado Florida Georgia Hawaii Idaho Indiana Iowa Kansas Kentucky Louisiana Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Mexico North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota South Carolina Texas Tennessee Utah Virginia West Virginia Wisconsin Wyoming and Puerto Rico<span><em><p> <p style=color 333333><span style=color 2a2a2a> <span><p> <p style=color 333333><em><span style=color 2a2a2a>Contractual Relationship The relationship between you and Omni Interactions is a contractual relationship You will remain an independent contractor for the duration of your program assignment Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions When you receive your contract you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay sick leave retirement benefits Social Security workers compensation health or disability benefits overtime unemployment insurance benefits or employee benefits of any kind<span><em><p> <p style=color 333333><span style=color 2a2a2a> <span><p> <p style=color 333333> <p> <img src=httpsremotivecomjobtrack1825864blankgifsource=publicapi alt=>