Open Continuous Announcement Jobs in USA
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Senior Product Manager - Ecosystems
Company: Formstack
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> <strong> Formstack improves peoples lives with practical solutions to their everyday work We are looking for the next Stacker to help us accomplish this mission <strong> <p> <p> <p> <p> Formstack is a remotefirst company with team members who live and work across the US Canada and the globe We offer more than just a job we provide a community where you can learn grow and thrive your way Join a dynamic and diverse team that values relationships as much as results Come build what matters with Formstack <p> <p> <p> <p> <strong> <u> Who You Are <u> <strong> <p> <p> As the Senior Product Manager focused on Ecosystems we are seeking an individual with a comprehensive understanding of various ecosystems such as EHR systems Student Information Systems and CRMs The ideal candidate will have a proven track record in delivering successful SaaS B2B products that connect with diverse ecosystems In this role you will lead the strategic direction and development of our Formstack products to seamlessly integrate with new ecosystems fostering autonomy ownership collaboration and ongoing learning within the team <p> <p> <p> <p> Responsibilities include defining the product vision and strategy conducting continuous discovery to understand evolving customer and market needs within different ecosystems collaborating crossfunctionally with stakeholders from various domains prioritizing feature enhancements and driving product adoption across different ecosystem communities Your leadership will empower the team to make autonomous decisions and deliver value through ongoing discovery and iteration <p> <p> <p> <p> We are seeking a candidate who actively practices the principles of empowered product teams and continuous discovery driving innovation and delivering successful products that meet the diverse needs of customers across different ecosystems <p> <p> <p> <p> <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> Take ownership of your product and contribute to a holistic product vision that aligns with Formstacks vision <p> <li> <li> <p> Identify initiatives that contribute to our business and strategic objectives by communicating strong hypotheses business and product outcomes <p> <li> <li> <p> Collaborate closely with our Partnerships team across all activities and decisionmaking <p> <li> <li> <p> Create and consistently update dashboards and documentation to track success measures of your product areas activation key feature adoption and individual initiative success <p> <li> <li> <p> Conduct weekly discovery activities alongside Product Design and Engineering to identify opportunities and pain points including customer interviews competitive reviews and internal process optimizations <p> <li> <li> <p> Evaluate value feasibility usability and viability risks for all opportunities working closely with colleagues to mitigate them <p> <li> <li> <p> Maintain a demonstrated understanding of competitive solutions in the market related to the product area <p> <li> <li> <p> Identify main personas to support decisionmaking on all aspects of product through effective use of segmentation that aligns and influences our positioning <p> <li> <li> <p> Maintain a list of representative customers partners and other user stakeholders for feedback <p> <li> <li> <p> Collaborate with your Product Design and Engineering colleagues to prioritize ruthlessly the roadmap and backlog ensuring clear outcomes and success criteria for all deliverables <p> <li> <li> <p> Demonstrably increase the pace of value delivery to customers while being mindful of undesired and probable impact on quality and security <p> <li> <li> <p> Monitor product quality on a daily or weekly basis through effective use of automated dashboards <p> <li> <li> <p> Drive vulnerability remediation efforts and support the implementation of trust frameworks like SOC2 in the product area Contribute to the 2025 strategy on which Trust frameworks to pursue next as it relates to your product area <p> <li> <li> <p> Lead execution andor strategy of pricing amp packaging decisions in the product area <p> <li> <li> <p> Effectively manage product lifecycle through sunsets pricing and other approaches in the best interests of the business <p> <li> <li> <p> Support your teams as needed including with process improvements guidance and escalations <p> <li> <li> <p> Maintain awareness of the product roadmap across all teams while being mindful of dependencies <p> <li> <li> <p> Drive alignment and gather feedback from crossdepartment stakeholders continuously <p> <li> <li> <p> Partner with Product Marketing Manager and other GTM stakeholders on Positioning Messaging Strategy Communication and Launches <p> <li> <li> <p> Advocate for the Product team within the organization helping to develop and maintain team processes and gathering feedback <p> <li> <li> <p> Communicate and evangelize with colleagues customers and partners regularly and independently with respect to your initiatives impact and team <p> <li> <ul> <p> <p> <p> <strong> What We Are Looking For <strong> <p> <ul> <li> <p> Bachelors degree in Technology or related field preferred <p> <li> <li> <p> Minimum of 5 years of experience in SaaS Product Management <p> <li> <li> <p> Experience with integration and ecosystem products and gotomarket approaches <p> <li> <li> <p> Demonstrated track record of successful product management supported by clear numerical evidence of outcomes <p> <li> <li> <p> Exceptional written and verbal communication skills with the ability to deliver compelling presentations and documentation consistently and rapidly <p> <li> <li> <p> Strong organizational skills including prioritization followup and meticulous attention to detail coupled with an owner mentality <p> <li> <li> <p> Handson experience with empowered product teams and a continuous discovery approach to product management <p> <li> <li> <p> Commercial acumen to develop effective business cases <p> <li> <li> <p> Extensive experience in GoToMarket strategies collaborating with Product Marketing Sales and Partnerships <p> <li> <li> <p> Expertise in identifying insights and crafting Pricing amp Packaging strategies <p> <li> <li> <p> Proven ability to manage the entire product lifecycle <p> <li> <li> <p> Knowledge of modern best practices in internal processes and tooling across Marketing Customer Experience Sales and Engineering <p> <li> <li> <p> Highlevel interpersonal skills with an emphasis on leading with empathy and establishing constructive boundaries <p> <li> <li> <p> Must be fluent in written and spoken English <p> <li> <ul> <p> <p> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Previous involvement in building and overseeing ecosystem products eg EHR systems Student Information Systems CRMs <p> <li> <li> <p> Demonstrated success in introducing new products to market <p> <li> <li> <p> Familiarity with compliance frameworks such as HIPAA SOC2 FedRAMP among others <p> <li> <li> <p> Proficiency in Formstack product functionality <p> <li> <li> <p> Experience with document management systems esignature solutions andor formbuilding platforms <p> <li> <ul> <p> <p> <p> <p> <p> $135000 $175000 a year <p> <p> Salary Range $135000 $175000 USDyear <p> <p> Plus a potential annual bonus of up to 10 of the salary <p> <p> This is a target starting cash range for a candidate who meets the minimum qualifications for this role The final cash pay for this role will depend on a variety of factors including a specific candidates experience qualifications skills and projected impact <p> <p> This is a remote position <p> <p> <strong> What Formstack Offers for FullTime Employees in the US and Canada <strong> <p> <p> Competitive health plans Dental Vision Disability and Life Insurance Benefits for US and Canadian fulltime employees <p> <p> Monthly Health amp Wellness and Technology stipends <p> <p> Halfday Fridays <p> <p> Unlimited PTO for all employees <p> <p> 401k amp Roth w safe harbor match the US and Canada <p> <p> The most uptodate technology including companyissued Macs the latest software and other tools needed to excel at your job <p> <p> Companypaid conferences and extended learning opportunities <p> <p> Yearly company and team gatherings <p> <p> <p> <p> <strong> Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification Formstack is dedicated to building a diverse inclusive and authentic workplace if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <strong> <p> <p> <p> <p> <strong> Formstack is an equalopportunity employer We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff We do not discriminate in employment opportunities or practices based on actual or perceived race color religion national origin sex including pregnancy childbirth or related conditions age marital status sexual orientation gender identity or expression veteran status uniform service member status disability or any other characteristic protected by law Women people of color bilingual and bicultural individuals LGBTQ+ persons and people with disabilities are encouraged to apply <strong> <p> <p> <p> <p> <strong> <em> All data collected in our application process from resume collection to application questions is used for recruitment purposes only <em> <strong> We will store it in our applicant tracking system Lever and will not share this data with anyone else We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles <p><p>
Compensation Manager
Company: Olo
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> We are looking for a compensation professional with strong analytical skills to join Olo as Compensation Manager In this role you will join Olos Total Rewards function within People + Culture to support the Olo teams continued growth and use your prior experience to inform influence and execute our business practices You will be a key contributor to maintaining and administering Olos Compensation programs and will work closely with different stakeholders across the organization including team members in the People + Culture Finance and Legal You will report to the Director Total Rewards and can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Serve as subject matter expert and provide daytoday compensation support within People + Culture to the Business Partners and Talent Acquisition teams as well as to leaders across Olo to help inform influence and support our business practices <p> <li> <li> <p> Manage compensation programs processes and structures and ensure compliance as the business scales and recommend process improvements based on business needs <p> <li> <li> <p> Use market intelligence and data to ensure the market competitiveness and fairness of our compensation programs including cash and equity <p> <li> <li> <p> Partner with Finance Legal People Partners and Talent Acquisition on pay decisions compensation process amp policies job evaluations compliance and orgwide compensation communications <p> <li> <li> <p> Manage the midyear and yearend compensation process in alignment with our performance evaluation process using compensation modeling data analytics and benchmarking <p> <li> <li> <p> Partner with the Equity Administration team to support our Equity and Employee Stock Purchase Plan ESPP programs including monthly grant approvals employee trainings and communications <p> <li> <li> <p> Help develop and track critical compensation reporting metrics and communicate actionable insights to relevant stakeholders to help manage overall compensation strategy <p> <li> <li> <p> Participate in annual and adhoc compensation surveys and compare current practices against market trends <p> <li> <li> <p> Manage Senior Compensation Analyst in a collaborative environment <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 5+ years of experience in Compensation including experience at a public company <p> <li> <li> <p> Strong analytical financial and modeling skills expert in ExcelGoogle Sheets <p> <li> <li> <p> Thorough understanding of compensation survey data <p> <li> <li> <p> Able to work independently and effectively manage projects from inception through execution <p> <li> <li> <p> The ability to work in a fastpaced environment as well as influence problem solve and successfully collaborate and communicate with stakeholders at various levels <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $91684$131446 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p> <p> <p><p>
Principal Software Engineer (L5)
Company: Twilio
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Join the team as Twilios next Principal Software Engineer on our Data amp Analytics Platform <p> <p> <strong> Who we are amp why were hiring <strong> <p> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <p> <strong> About the job <strong> <p> <p> We are seeking an experienced and visionary Principal Engineer to join our Data team and lead the design and development of our data platform In this role you will be responsible for architecting scalable and reliable data solutions driving technical innovation and mentoring a team of talented engineers The ideal candidate will have deep expertise in data engineering strong leadership skills and a proven track record of delivering complex data projects at scale <p> <p> <strong> Responsibilities <strong> <p> <p> In this role youll <p> <ul> <li> <p> Lead the design and development of our data infrastructure driving technical vision and strategy to ensure scalability reliability and performance <p> <li> <li> <p> Serve as the subject matter expert in distributed systems data technologies with strong software engineering skills <p> <li> <li> <p> Architect and implement scalable and efficient data pipelines storage solutions and processing frameworks using stateoftheart technologies <p> <li> <li> <p> Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices <p> <li> <li> <p> Mentor and coach a team of talented engineers fostering a culture of technical excellence collaboration and continuous learning <p> <li> <li> <p> Collaborate closely with crossfunctional teams to understand business requirements and translate them into scalable and efficient technical solutions <p> <li> <li> <p> Ensure data quality integrity and security throughout the data lifecycle adhering to industry best practices and compliance standards <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> Bachelors or Masters degree in Computer Science Engineering or a related field <p> <li> <li> <p> 10+ years of experience in data engineering software development or a related field with at least 5 years in a technical leadership role <p> <li> <li> <p> Proven track record of architecting and delivering complex data projects at scale with a deep understanding of data infrastructure and distributed systems <p> <li> <li> <p> Expertise in big data technologies such as Hadoop Spark Kafka and cloudbased data services AWSGCPAzure <p> <li> <li> <p> Proficiency in programming languages such as Python Java or Scala with strong problemsolving skills and attention to detail <p> <li> <li> <p> Strong understanding of data modeling data warehousing and ETL processes with experience designing and optimizing data pipelines <p> <li> <li> <p> Excellent communication and collaboration skills with the ability to influence technical decisions and drive alignment across teams <p> <li> <li> <p> Strong leadership skills with a track record of mentoring and developing highperforming engineering teams <p> <li> <li> <p> Demonstrated ability to thrive in a fastpaced dynamic environment and deliver results under tight timelines <p> <li> <ul> <p> Desired <p> <ul> <li> <p> Strong experience with AWS data technologies <p> <li> <li> <p> Contributions to OSS projects is a bonus <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <ul> <p> <strong> Location <strong> <p> <p> This role will be remote and based in the United States This role will be remote but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <p> <strong> Travel <strong> <p> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <p> <strong> What We Offer <strong> <p> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <p> <strong> Twilio thinks big Do you <strong> <p> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $16448000 $20560000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Director, Total Rewards
Company: Amplitude
Location: USA
Posted Mar 16, 2024
Amplitude, a leading digital analytics platform, is seeking a Director of Total Rewards to lead global compensation and benefits programs. The role involves building a high-performing team, partnering with cross-functional teams, driving employee enablement, ensuring compliance, and overseeing compensation cycles. The ideal candidate should have 15+ years of HR experience, SaaS experience, and a background in scaling businesses. Amplitude offers competitive benefits, including excellent medical, dental, and vision insurance, flexible time off, parental benefits, mental health support, and an ESPP. The company is backed by top-tier investors and has offices worldwide.
Implementation Specialist - Customer Care & Premises
Company: SpryPoint
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> The Company <strong> <p> <p> <p> <p> Simply put SpryPoint provides Smart Solutions for Smart Utilities <p> <p> <p> <p> Founded in 2011 <a class=fontbold underline fontbold underline postingslink href=httpswwwsprypointcompagesaboutwhoweare rel=noopener noreferrer nofollow target=blank> SpryPoint <a> is a leading provider of cloudbased solutions for the utility sector Our team of experts has extensive experience serving utilities across North America and we are dedicated to helping our clients improve their operations and better serve their customers Our solutions include advanced billing and customer relationship management tools as well as powerful analytics and data management capabilities We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market <p> <p> <p> <p> <p> <p> <strong> JOB DUTIES amp RESPONSIBILITIES <strong> <p> <p> <p> <p> We are looking for an experienced Implementation Specialist to join our Customer Care amp Premises Implementation team to exceed our customers expectations The successful candidate will spend the majority of their time working directly with our utility customers to implement cuttingedge enterprise applications <p> <p> <p> <p> The Implementation Specialist will be responsible for the following <p> <p> <p> <p> <p> <p> <strong> Implementation <strong> <p> <ul> <li> <p> Leading gap analysis sessions with customers <p> <li> <li> <p> Evaluating existing business processes <p> <li> <li> <p> Mapping tobe business processes <p> <li> <li> <p> Configuring testing and tuning the software <p> <li> <li> <p> Mapping and assist with data conversions from legacy systems <p> <li> <li> <p> Training end users <p> <li> <li> <p> Providing support to the customer during acceptance testing through Go Live and postimplementation stabilization <p> <li> <li> <p> Work with development amp devops teams to influence design and validate solutions <p> <li> <ul> <p> You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis communicating industry best practices and understanding the current and desired future states <p> <p> <p> <p> <strong> Documentation <strong> <p> <ul> <li> <p> Assist the Project Manager in the creation and review of project documentation This may involve the creation of specification documentation where application customization is required <p> <li> <ul> <p> <p> <p> <strong> PreSales Assistance <strong> <p> <ul> <li> <p> Assist the Sales team and partners with presales activities such as highlevel gap analysis and product demonstrations as directed from time to time <p> <li> <li> <p> Travel and working at client sites across North America is anticipated to be up to a 50 commitment to be successful in this position The successful candidate must be able to travel outside of Canada with no known legal or immigrationrelated impediment in doing so <p> <li> <ul> <p> <p> <p> <strong> QUALIFICATIONS AND COMPETENCIES <strong> <p> <ul> <li> <p> 2+ years of experience working with enterprise utility software preferred specifically with utility Customer Information Systems CIS <p> <li> <li> <p> Experience with Mobile Field and Workforce Management MFM amp MWM Work Order amp Asset Management WAMS and Customer Engagement Portal experience is an asset <p> <li> <li> <p> Ability to map processes and have worked in a large process mapping project <p> <li> <li> <p> Proven ability to train users on software applications <p> <li> <ul> <p> <p> <p> <strong> Technical Skills <strong> <p> <ul> <li> <p> Experience working with Reporting amp Business Intelligence Platforms <p> <li> <li> <p> Interest in expanding knowledge and applying knowledge to solve industry problems <p> <li> <li> <p> Basic understanding of relational databases and SQL in particular <p> <li> <ul> <p> <p> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Effectively prioritize and execute tasks in what can be a highpressure environment <p> <li> <li> <p> Strong written and verbal communication skills and a proven ability to present information clearly and concisely <p> <li> <li> <p> Enthusiastic approach to learning new skills and openminded to change <p> <li> <li> <p> Proven interpersonal skills the ability to build and strengthen relationships and the ability to foster cooperation with numerous stakeholders including senior management clients and business partners <p> <li> <li> <p> Confidence to work independently and interpersonal skills to work as a member of internal and external teams <p> <li> <li> <p> Strong analytical problemsolving skills with an emphasis on making decisions quickly and effectively <p> <li> <li> <p> Comprehensive understanding of implementation methodologies of complex software implementations <p> <li> <li> <p> Understanding of organizational change management and the challenges associated within enterprise level software implementations <p> <li> <li> <p> Ability to develop a deep understanding of utility industries electric water wastewater gas telecommunications sanitation and others <p> <li> <ul> <p> <p> <p> <strong> WHY YOU WOULD WANT TO WORK AT SPRYPOINT <strong> <p> <ul> <li> <p> The opportunity to work with cuttingedge technologies <p> <li> <li> <p> The opportunity to be part of a very motivated fastmoving team with customers all over North America <p> <li> <li> <p> The opportunity to work with a highly skilled and experienced team <p> <li> <li> <p> The ability to work remotelyA very positive healthy and collaborative work culture <p> <li> <li> <p> Companypaid premiums for health amp dental coverage <p> <li> <ul> <p> <p> <p> <p> <p> $80000 $105000 a year <p> <p> SpryPoint is an equalopportunity employer We do not discriminate on the basis of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws If you have a disability or special need that requires accommodation please do not hesitate to let us know <p><p>
DevOps Engineer II
Company: Pax8
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> Position Summary <strong> <p> <p> The DevOps Engineer II is a sharp disciplined selfstarter with the ability to work independently or as part of a project They help manage site reliability and security The Engineer adopts and takes ownership as new technologies services and systems are developed They focus on monitoring backup availability performance and support of developed applications and services The Engineer completes tasks that are a hybrid of standard activities related to hosting applications and infrastructure as well as internal team projects targeted at eliminating technical debt and Engineering improvements They are available for afterhours work as required to support availability releases and maintenance <p> <p> <strong> Essential Responsibilities <strong> <p> <ul> <li> <p> Support the availability of all developed and managed services <p> <li> <li> <p> Support Continuous Integration and Continuous Deployment CICD of Pax8 services including disaster recovery and continuity <p> <li> <li> <p> Manage and maintain the security and access controls for supported services <p> <li> <li> <p> Establish operational monitoring and performance metrics for managed and AWS resources <p> <li> <li> <p> Mentor juniorlevel DevOps team members and Development Engineers <p> <li> <li> <p> Participate in oncall rotations <p> <li> <ul> <p> <strong> Ideal Skills Experience and Competencies <strong> <p> <ul> <li> <p> At least four 4 to seven 7 years of experience supporting application development preferably microservices and a Javabased web platform <p> <li> <li> <p> Programmingscripting languages Python Bash AWS CLI Java Golang and JavaScript <p> <li> <li> <p> Experience implementing new projects using AWS services such as EKS MSK ElastiCache Elasticsearch and RDS <p> <li> <li> <p> Proficiency with Kubernetes HELM and Docker <p> <li> <li> <p> Proficiency in writing IaC and Configuration management using Terraform Ansible and Git <p> <li> <li> <p> Proficiency in CICD pipelines using GitHub Actions and Jenkins <p> <li> <li> <p> Experience with networking principles and technologies such as AWS networking tools ALBs Security groups VPC networking and basic containerized networking principles <p> <li> <li> <p> Proficiency with Prometheus and Grafana <p> <li> <li> <p> Database and replication skills including PSQL and NoSQL preferred <p> <li> <li> <p> Experience working in a LeanAgile environment using tools such as Jira Wrike Lean Kit Rally or similar <p> <li> <li> <p> Strong written and verbal skills that allow you to represent DevOps and support the community <p> <li> <li> <p> Strong desire for automation <p> <li> <li> <p> Ability to take on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm <p> <li> <li> <p> Ability to build partnerships and work collaboratively with others across multiple teams to meet shared objectives <p> <li> <li> <p> Ability to step up to address difficult situations saying what needs to be said <p> <li> <li> <p> Ability to gain the confidence and trust of others through honesty integrity and authenticity <p> <li> <li> <p> Ability to adapt and adopt innovations in businessbuilding digital and technology applications <p> <li> <ul> <p> <strong> Required Education amp Certifications <strong> <p> <ul> <li> <p> BABS in related field or equivalent work experience <p> <li> <ul> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Qualified candidates can expect a salary beginning at $105000 or more depending on experience <p> <li> <ul> <p> <p> <p> Expected Closing Date March 28 2024 <p> <p> LIRemote LIFL1 BIRemote DICEF <p><p>
Capacity Planner, L5 - Live
Company: Netflix
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> Netflix is the worlds leading streaming entertainment service with over 260 million paid memberships in over 190 countries enjoying TV series documentaries and feature films across a wide variety of genres and languages Members can watch as much as they want anytime anywhere on any internetconnected screen <p> <p> <p> <p> The Open Connect Capacity Planning team is at the center of all efforts to ensure that theres always enough capacity so that our members always have a great entertainment experience We provide long range planning by developing proactive strategies that are future compatible and nimble enough to change course quickly Working with the engineering and finance teams Capacity Planning main tasks include 1 translating demand forecasts into concise actionable capacity plans 2 managing utilization by providing reports and dashboards out to key stakeholders and 3 provide datadriven analyses to continually optimize spend and ensure the platform is scalable far into the future <p> <p> <p> <p> The Open Connect Capacity Planning group is recruiting for a Capacity Planner to focus on hardware and IP backbone capacity planning <p> <p> <p> <p> <p> <p> <strong> Key tasks include <strong> <p> <ul> <li> <p> Translating forecasted demand from finance into actionable capacity plans <p> <li> <li> <p> Analyzing and modeling data to enhance operational efficiency as products hardware architecture initiatives evolve <p> <li> <li> <p> Creating and managing yearly capacity plans for network hardware and IP backbone infrastructure <p> <li> <li> <p> Providing oversight and prioritization to ensure capacity arrives in a timely fashion <p> <li> <li> <p> Managing reporting and dashboards for overall network utilization and identifying data needs required to improve reporting <p> <li> <li> <p> Continually working to refine workflows that enable the business to achieve alignment and efficiency <p> <li> <ul> <p> <p> <p> <strong> Who you are <strong> <p> <ul> <li> <p> A passion for answering questions with data driven solutions <p> <li> <li> <p> The willingness to experiment with different approaches to new and existing problem sets <p> <li> <li> <p> Expertise with data modeling and visualization software and experience developing reports and dashboards <p> <li> <li> <p> Expertise in Excel SQL Tableau or other Business intelligence software <p> <li> <li> <p> Strong background using financial analysis for multi variable decision making <p> <li> <li> <p> Background in statistical analysis specifically building and refining demand forecasts <p> <li> <li> <p> Able to independently identify issues analyze potential solutions and drive resolutions <p> <li> <li> <p> Strong communication skills both verbal and in writing and experience collaborating across the entire organization including engineering finance and product management <p> <li> <li> <p> The perspective that delivering results quickly with iteration is better than waiting for 100 perfection <p> <li> <li> <p> Expertise or strong curiosity in the internet ecosystem <p> <li> <li> <p> Prefer MBA or MS Statistics <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $120000 $515000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Strategic Channel Manager
Company: Grafana Labs
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> Grafana Labs is looking for a <strong> Senior Channel Manager <strong> who will be responsible for developing executing and evolving all aspects of our partner sales strategy in the US region You will champion the evolution and growth of our US partner program and work closely with the Sales Operations and Leadership team to align sales and gotomarket efforts with our product technical and sales development efforts You will be tasked with developing and delivering immediate and future revenue growth through our partner channel This role requires the experience to build and manage an emerging partner community in the US and you will be well placed to act as a trailblazer to shape the role develop and evolve the strategy to make your mark <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Proactively identify highpotential partners onboard and develop relationships with them and work with them to build practices and businesses around Grafana <p> <li> <li> <p> Work with partners including at executive level to develop and execute joint business plans to drive specific revenue targets working closely with the Grafana regional sales teams <p> <li> <li> <p> Work closely with partners and Grafana sales teams to facilitate joint sales campaigns <p> <li> <li> <p> Develop and execute a strategy to build awareness of the Grafana brand and recruitment of new partners <p> <li> <li> <p> Build a partner pipeline and manage the partners to pipeline commitments <p> <li> <li> <p> Develop a means of profiling each partners focus and core competencies to drive an understanding of the partners business model in developing Grafana in their respective territory or industry <p> <li> <li> <p> Work with the leadership team to develop quarterly sales targets for the US partner channel <p> <li> <li> <p> Work across Grafana Labs to provide input on message alignment operational coordination and evangelism of the partner strategy and program <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 5+ years of experience in channel sales <p> <li> <li> <p> Experience selling in open source technology is a plus <p> <li> <li> <p> Demonstrated history of consistent goal achievement at high growth startups <p> <li> <li> <p> Experience in consultative sales approach with the primary goal of maintaining exceptionally high levels of customer partner and community satisfaction <p> <li> <li> <p> Proven experience carving out the Channels strategy in US <p> <li> <li> <p> Must be located in the United States <p> <li> <ul> <p> In the US the OTE compensation range for this role is USD $145000 USD $158000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed on our <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> careers page <a> <p> <p> <em> Compensation ranges are country specific If you are applying for this role from a different location than listed above your recruiter will discuss your specific markets defined pay range amp benefits at the beginning of the process <em> <p><p>
Product Designer
Company: Olo
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> Olo is a leading ondemand commerce platform powering the restaurant industrys digital transformation and personalizing the guest experience to maximize customer lifetime value Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market <p> <p> <p> <p> We are seeking a talented Product Designer to join our expanding Onboarding team As a Product Designer you will collaborate closely with crossfunctional teams to design and prototype new user experiences that meet the needs of our enterprise restaurant customers Reporting to the Associate Director of Design you will play a critical role in crafting innovative solutions that drive business success <p> <p> <p> <p> You can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Design and prototype new user experiences based on product requirements <p> <li> <li> <p> Communicate solutions visually through sketching storyboards and flows <p> <li> <li> <p> Craft rapid prototypes for team communication and user testing <p> <li> <li> <p> Translate UIs across all devices and screen sizes <p> <li> <li> <p> Guide the development and communication of clear design guidelines patterns libraries and assets <p> <li> <li> <p> Validate designs through research including competitive analysis data analytics and interaction with clients and endusers <p> <li> <li> <p> Prioritize different design problems by understanding their significance and influence on our overall ecosystem <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> 2+ years of experience in product design <p> <li> <li> <p> Strong understanding of design principles visual hierarchy and information architecture <p> <li> <li> <p> Experience working with crossfunctional teams including product designers engineers and stakeholders to deliver highquality design solutions <p> <li> <li> <p> Excellent communication and collaboration skills with the ability to explain complex design concepts and rationale to nondesigners <p> <li> <li> <p> A strong portfolio that showcases your work including detailed documentation and examples of the impact your designs had on business outcomes <p> <li> <ul> <p> <p> <p> <strong> Nice to Have Experience <strong> <p> <ul> <li> <p> Familiarity with rapid prototyping tools <p> <li> <li> <p> Experience using design systems <p> <li> <li> <p> Familiarity with SaaS and the hospitality industry <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline fontbold underline href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure health dental and vision coverage for yourself and your family a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $88744$127231 annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwolocomcaapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> California Residents CCPA notice <a> <p><p>
Legal Intern
Company: SandboxAQ
Location: USA
Posted Mar 16, 2024
SandboxAQ is a company that leverages AI and Quantum technology to solve complex problems for positive impact. They collaborate with global leaders in various sectors to develop quantum-based applications for commercial challenges. Their unique approach involves cross-pollination of diverse fields, leading to breakthrough solutions. They are committed to education and talent development, offering internships and partnerships with universities. They are currently seeking law students for a remote internship, with responsibilities including working with the legal team, contributing to legal trainings, and organizing internal legal operations. The company values inclusivity, diversity, and employee growth, offering competitive benefits and opportunities for advancement.
Staff Software Developer, Billing & Payments
Company: 1Password
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> The Billing amp Payments team creates and maintains the foundation of our SaaS business to fuel the growth and adoption of 1Password worldwide We have experienced tremendous growth but see an even brighter future ahead of us as we carve a deeper path into the B2B space Were looking for someone that can help us take our systems that process millions of transactions to the next level as we scale <p> <p> <p> <p> In this critical role youll be instrumental in shaping the architecture and evolution of our Billing amp Payments system within 1Password Your leadership will directly influence our strategic direction maintaining alignment with our overarching business goals while pioneering advanced technologies and best practices in coding testing and deployment <p> <p> <p> <p> This role is not just about technical expertise its about collaboration creativity and the willingness to learn and grow together You will collaborate closely with stakeholders from across the company our thirdparty partners and multiple payment providers while proactively providing technical and project mentorship to the team <p> <p> <p> <p> This is a Remote opportunity within Canada and the United States <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Deep expertise in system architecture software development and product management A critical eye for detail passion for quality standards and sound instincts on tradeoffs <p> <li> <li> <p> Experience building and scaling billing and payments systems <p> <li> <li> <p> Strong track record of leading complex engineering projects that impact many dependent teams Exemplary communication and project management skills Strong familiarity with creating and reviewing proposals through RFDs <p> <li> <li> <p> Comfort and desire to influence technical strategy at various levels within the organization <p> <li> <li> <p> Proven track record as an effective mentor and leader of other developers Ability to lead through influence rather than authority Exhibits empathy and understanding inspiring people through collaboration and shared success Able to deliver appropriate and effective feedback to teammates Enjoy motivating guiding and inspiring teams <p> <li> <li> <p> Able to build strong relationships with crossfunctional partners throughout the company Know how to explain complex technical concepts clearly to both technical and nontechnical stakeholders <p> <li> <li> <p> A profound respect for user privacy and information security <p> <li> <ul> <p> On the technical side <p> <ul> <li> <p> Experience working in Go <p> <li> <li> <p> A strong understanding of how servers and clients interact API design multiservice architecture efficient database design and experience scaling a system into millions of users and terabytes of data <p> <li> <li> <p> Frontend experience with ReactTypescript <p> <li> <li> <p> Experience with Stripe <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> As a technical leader you will help chart the path to our technical future as we scale the product to meet the demand and scale of our growing business <p> <li> <li> <p> Shape the technical direction and strategy of projects ensuring alignment with broader business goals Influence product roadmaps and contribute to longterm planning <p> <li> <li> <p> Tackle complex technical problems and anticipate potential roadblocks offering creative and efficient solutions Encourage a proactive approach to problemsolving within the team <p> <li> <li> <p> Develop a culture of excellence and continuous learning within the team Mentor engineers at different stages of their careers fostering skill development and career growth <p> <li> <li> <p> Inspire engineering efforts ideating and implementing new solutions Drive the adoption of best practices in coding testing and deployment Lead architecture direction in Go with robust unit and integration testing structure <p> <li> <li> <p> Lift others by example in collaborative work with crossfunctional stakeholders Ensure efficient and effective communication between team members and stakeholders Facilitate meetings and decisionmaking processes <p> <li> <li> <p> Advocate for improvements to product quality security and performance that have particular impact across your team Identify areas where we can improve not just our code but our development process andor tools <p> <li> <li> <p> Lead in a collaborative group where the team succeeds as a whole <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $187000 USD and $253000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $168000 CAD and $228000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
IT Ops Analyst
Company: 1Password
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> Were a kind curious and customerfocused team on a mission to build the worlds mostloved password manager and give people more control over their data <p> <p> <p> <p> 1Password is being shared with new people every day and were adding people to our team to keep up Were looking for an ITOps Analyst to help make sure our team has reliable technical support As a member of the Technology Org Team youll contribute to an approachable and friendly IT Team <p> <p> <p> <p> This position is expected to work during normal Pacific Standard Time zone working hours <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 25 years of work experience in an IT role in a Mixed OS and SAAS environment <p> <li> <li> <p> A passion for learning and helping others <p> <li> <li> <p> Experience with scalable ticketing systems including automated workflows and integrations to other systems <p> <li> <li> <p> Great attention to detail <p> <li> <li> <p> Excellent written communication skills and the ability to communicate at any tech level <p> <li> <li> <p> Adept at translating tech jargon to casual conversation <p> <li> <li> <p> Personal experience with 1Password is an asset <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Collect information analyze it and find solutions for hardware and software issues <p> <li> <li> <p> Work on various projects related to increasing productivity and ease of use <p> <li> <li> <p> Contribute to designing and implementing IT policies and procedures <p> <li> <li> <p> Our team is growing and its growing fast We are a key contributor to a smooth and pleasant user experience <p> <li> <li> <p> Do whatever it takes to keep things running smoothly <p> <li> <li> <p> Be comfortable working in a fastpaced environment with new goals initiatives and continuous change <p> <li> <li> <p> Provide day to day IT support for employees across 1Password <p> <li> <li> <p> Empathetically support diverse levels of technology experience <p> <li> <li> <p> Know how to prioritize and manage your time well <p> <li> <li> <p> Be comfortable to contribute clear and concise howto manuals and knowledge base content <p> <li> <li> <p> Identify patterns based upon prior troubleshooting experience in order to diagnose symptoms and causes <p> <li> <li> <p> Listen to and provide mentorship to others and welcome the same <p> <li> <li> <p> Possess the ability to adapt to changing workflows and work with minimal supervision <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $87000 USD and $117000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $77000 CAD and $104000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>