Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Recruiter

Company: Lumos

Location: USA

Posted Dec 23, 2025

This job description highlights a Recruiter role at Lumos with significant influence on shaping the team, culture, and scaling strategies. The position emphasizes full-cycle ownership, collaboration with leadership, and creating an exceptional candidate experience. It also values DEI advocacy and offers competitive pay, positioning it as a impactful opportunity to build scalable recruiting systems.

Enterprise Sales Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This text promotes an Enterprise Sales Engineer role at OpenHands, highlighting opportunities to shape AI-powered software development, collaborate with world-class teams, and enjoy competitive compensation. It emphasizes high-impact customer-facing work, career growth, and a flexible remote-first environment.

Director - People & Talent Operations

Company: Apollo.io

Location: USA

Posted Dec 23, 2025

This role emphasizes innovation in HR through AI integration, systems design, and redefining People Operations. It offers opportunities to build scalable solutions, lead teams, and create impactful experiences while working with cutting-edge technologies.

Staff Security Engineer

Company: Modern Health

Location: USA

Posted Dec 23, 2025

This job description highlights a key role in ensuring security and privacy at Modern Health, offering impactful opportunities and comprehensive benefits.

Director - Customer Experience

Company: Splice

Location: USA

Posted Dec 23, 2025

This job posting highlights a leadership role in shaping customer experience strategies for a remote Director position. The role emphasizes driving customer satisfaction, building scalable support systems, and collaborating across teams to enhance user experiences. Requirements include proven expertise in CX operations, data-driven decision-making, and leadership in high-growth environments. The compensation range is listed as $144,000–$180,000.

Business Development Representative (AMER- Spanish Speaking)

Company: GitLab

Location: USA

Posted Dec 23, 2025

This job posting highlights a remote Business Development Representative role at GitLab with opportunities for growth, collaboration with cross-functional teams, and comprehensive training. It emphasizes Spanish fluency, tech industry experience, and high-volume outreach, while offering competitive compensation and remote flexibility.

Vice President - Acquisition (New Logo) Accounts

Company: Fortive

Location: USA

Posted Dec 23, 2025

The text describes a leadership role in sales team management, focusing on strategy development, coaching, and cross-functional collaboration. It outlines responsibilities such as pipeline growth, market trend analysis, and representing the company externally. The job requires experience in enterprise B2B SaaS sales, value-based selling, and scaling high-performing teams.

Senior Platform Engineer - Infrastructure

Company: Kalepa

Location: USA

Posted Dec 23, 2025

This job posting describes a senior infrastructure engineer role with competitive compensation and equity options. The position involves working on cloud-based systems, CICD pipelines, and security compliance, requiring 5+ years of experience in DevOps and cloud technologies. Benefits include global team collaboration, professional development opportunities, and a flexible work environment with significant equity potential.

Software Engineering L5 - GenAI Platform

Company: Netflix

Location: USA

Posted Dec 23, 2025

The text highlights Netflix's leadership in entertainment and data innovation, emphasizing their worldclass data infrastructure and GenAI platform initiatives. It details job opportunities with competitive compensation and benefits, showcasing the company's commitment to diversity and technological advancement.

Staff Product Manager - Software Supply Chain Security

Company: GitLab

Location: USA

Posted Dec 23, 2025

This text discusses GitLab's expansion of its Software Supply Chain Security offering to address a $38B market opportunity driven by regulatory mandates and supply chain threats. It outlines the role of a Staff Product Manager responsible for defining product strategy, collaborating with cross-functional teams, and delivering security capabilities to meet customer needs and compliance requirements.

Staff Researcher

Company: Webflow

Location: USA

Posted Dec 23, 2025

Webflow seeks a Staff Researcher to lead mixed-methods research initiatives, emphasizing AI integration and strategic product decisions. The role offers competitive compensation, equity, and benefits, with a focus on innovation and inclusive teamwork.

Product Lead - Incubation & Acceleration (Solaria Labs, USRM)

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description highlights a dynamic role at Liberty Mutual focused on innovation and customer impact. The position involves leading experiments, collaborating across teams, and driving digital solutions. It emphasizes autonomy, cross-functional collaboration, and opportunities to shape future offerings while addressing critical business priorities like weather resilience.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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