Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

VDC Manager - Coordination

Company: VEC

Location: USA

Posted Dec 23, 2025

VEC is a leading construction technology services provider focused on innovation and sustainable solutions. The VDC Manager role involves leveraging digital tools to optimize project delivery, collaborate with stakeholders, and drive construction process improvements. The position requires expertise in BIM, 4D/5D simulations, and project management tools, with a strong emphasis on leadership and problem-solving.

Enterprise Sales Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This text promotes an Enterprise Sales Engineer role at OpenHands, highlighting opportunities to shape AI-powered software development, collaborate with world-class teams, and enjoy competitive compensation. It emphasizes high-impact customer-facing work, career growth, and a flexible remote-first environment.

Director - People & Talent Operations

Company: Apollo.io

Location: USA

Posted Dec 23, 2025

This role emphasizes innovation in HR through AI integration, systems design, and redefining People Operations. It offers opportunities to build scalable solutions, lead teams, and create impactful experiences while working with cutting-edge technologies.

Junior AI Developer

Company: Blossom

Location: Colombia

Posted Dec 23, 2025

Blossom, a US-based company with 20+ years of experience, seeks a Jr AI Engineer to develop innovative financial services and AI-powered tools for credit unions. The role offers remote work, growth opportunities, and performance incentives in a multicultural environment.

Director - Customer Experience

Company: Splice

Location: USA

Posted Dec 23, 2025

This job posting highlights a leadership role in shaping customer experience strategies for a remote Director position. The role emphasizes driving customer satisfaction, building scalable support systems, and collaborating across teams to enhance user experiences. Requirements include proven expertise in CX operations, data-driven decision-making, and leadership in high-growth environments. The compensation range is listed as $144,000–$180,000.

Business Development Representative (AMER- Spanish Speaking)

Company: GitLab

Location: USA

Posted Dec 23, 2025

This job posting highlights a remote Business Development Representative role at GitLab with opportunities for growth, collaboration with cross-functional teams, and comprehensive training. It emphasizes Spanish fluency, tech industry experience, and high-volume outreach, while offering competitive compensation and remote flexibility.

Customer Support Manager

Company: Sembi

Location: USA

Posted Dec 23, 2025

The job posting outlines a Customer Support Manager role requiring leadership in managing global teams, ensuring customer satisfaction, and driving performance. Qualifications include experience in technical support and collaboration with cross-functional teams. The company emphasizes diversity and equal opportunity.

Vice President - Acquisition (New Logo) Accounts

Company: Fortive

Location: USA

Posted Dec 23, 2025

The text describes a leadership role in sales team management, focusing on strategy development, coaching, and cross-functional collaboration. It outlines responsibilities such as pipeline growth, market trend analysis, and representing the company externally. The job requires experience in enterprise B2B SaaS sales, value-based selling, and scaling high-performing teams.

Senior Platform Engineer - Infrastructure

Company: Kalepa

Location: USA

Posted Dec 23, 2025

This job posting describes a senior infrastructure engineer role with competitive compensation and equity options. The position involves working on cloud-based systems, CICD pipelines, and security compliance, requiring 5+ years of experience in DevOps and cloud technologies. Benefits include global team collaboration, professional development opportunities, and a flexible work environment with significant equity potential.

Assistant Director - Data Science, Capacity Modeling

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description outlines a Data Science role at Liberty Mutual involving advanced analytics, modeling, and collaboration with teams. The company emphasizes growth, inclusion, and competitive benefits, with opportunities for impact and professional development.

Software Engineering L5 - GenAI Platform

Company: Netflix

Location: USA

Posted Dec 23, 2025

The text highlights Netflix's leadership in entertainment and data innovation, emphasizing their worldclass data infrastructure and GenAI platform initiatives. It details job opportunities with competitive compensation and benefits, showcasing the company's commitment to diversity and technological advancement.

Product Lead - Incubation & Acceleration (Solaria Labs, USRM)

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description highlights a dynamic role at Liberty Mutual focused on innovation and customer impact. The position involves leading experiments, collaborating across teams, and driving digital solutions. It emphasizes autonomy, cross-functional collaboration, and opportunities to shape future offerings while addressing critical business priorities like weather resilience.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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