Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Recruiter

Company: Lumos

Location: USA

Posted Dec 23, 2025

This job description highlights a Recruiter role at Lumos with significant influence on shaping the team, culture, and scaling strategies. The position emphasizes full-cycle ownership, collaboration with leadership, and creating an exceptional candidate experience. It also values DEI advocacy and offers competitive pay, positioning it as a impactful opportunity to build scalable recruiting systems.

Staff Security Engineer

Company: Modern Health

Location: USA

Posted Dec 23, 2025

This job description highlights a key role in ensuring security and privacy at Modern Health, offering impactful opportunities and comprehensive benefits.

Manager - Program Management (Vendor Operations)

Company: Reddit

Location: USA

Posted Dec 23, 2025

This job posting seeks a Vendor Operations manager to scale third-party operations, ensure SLA compliance, and drive operational excellence. Responsibilities include vendor management, cross-functional collaboration, and team leadership. Benefits include healthcare, equity, and flexible work options.

Provider Enrollment Specialist

Company: Grow Therapy

Location: USA

Posted Dec 23, 2025

This job description outlines a Provider Enrollment Specialist role requiring expertise in credentialing processes, payor management, and data accuracy. Responsibilities include managing submissions, maintaining protocols, and collaborating with teams. Qualifications emphasize experience and technical skills.

Enterprise Account Executive

Company: Signifyd

Location: UK

Posted Dec 23, 2025

This job posting highlights Signifyd's EMEA Sales role, emphasizing growth opportunities, cross-functional collaboration, and a comprehensive benefits package. The position requires strategic thinking and consultative selling to build trusted relationships with enterprise clients while leveraging advanced technology to drive business outcomes.

Senior Platform Engineer - Infrastructure

Company: Kalepa

Location: Europe

Posted Dec 23, 2025

This job description highlights a senior engineering role with a competitive salary range of $85k-$155k, equity options, and benefits like PTO, gym reimbursement, and a global team environment. The position emphasizes working on scalable systems, infrastructure optimization, and collaboration with cross-functional teams. It also mentions opportunities for growth, recognition, and a culture that values innovation and individual impact.

Commercial Customer Success Manager

Company: Builder.io

Location: North America

Posted Dec 23, 2025

Builderio is seeking a Commercial Customer Success Manager to drive product adoption and customer success in a fast-growing environment. The role involves managing a large customer base, collaborating with teams, and contributing to product roadmap decisions. Compensation ranges from $155,000 to $200,000.

Senior Partner Manager

Company: Webflow

Location: Australia

Posted Dec 23, 2025

Webflow is seeking a Senior Partner Manager to grow their APAC partner ecosystem, emphasizing collaboration, innovation, and a mission to empower digital experiences. The role involves strategic partnerships, cross-functional teamwork, and leveraging Webflow's commitment to creativity and equity. Benefits include equity, comprehensive health coverage, and flexible work arrangements.

Business Insurance Sales Producer Lead

Company: Gusto, Inc.

Location: USA

Posted Dec 23, 2025

This job posting seeks a dynamic and inspiring commercial PampC insurance sales leader to accelerate Gusto's growth in business insurance. The role involves leading a team, coaching sales advisors, collaborating with cross-functional teams, and leveraging data to optimize sales strategies. Key requirements include extensive PampC insurance expertise, management experience, and technical proficiency. The position offers competitive compensation and opportunities to shape the future of Gusto's digital insurance agency.

Deputy General Counsel

Company: JustAnswer

Location: USA

Posted Dec 23, 2025

This role offers strategic leadership opportunities to transition into General Counsel, involving legal strategy, team management, and cross-functional collaboration. Ideal for a forward-thinking legal professional with experience in ecommerce and regulatory compliance.

Staff Product Manager - Software Supply Chain Security

Company: GitLab

Location: USA

Posted Dec 23, 2025

This text discusses GitLab's expansion of its Software Supply Chain Security offering to address a $38B market opportunity driven by regulatory mandates and supply chain threats. It outlines the role of a Staff Product Manager responsible for defining product strategy, collaborating with cross-functional teams, and delivering security capabilities to meet customer needs and compliance requirements.

Staff Researcher

Company: Webflow

Location: USA

Posted Dec 23, 2025

Webflow seeks a Staff Researcher to lead mixed-methods research initiatives, emphasizing AI integration and strategic product decisions. The role offers competitive compensation, equity, and benefits, with a focus on innovation and inclusive teamwork.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages