Positive Attitude Jobs in USA
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Integration Solutions Engineer
Company: Restaurant365
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> As an Integration Solutions Engineer you will work directly with customers and prospects and closely with the sales and integration team in spearheading key new integration efforts with Enterprise brands Your primary job is building relationships with technical contacts at key brands to help unlock integrations to accentuate the value of R365s solutions You will have a role in the transmission of future development from the product team to the sales team Your expert integration product status will be used in answering technical how to questions for prospective customers as well as assisting the sales team with as needed questions research andor projects <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> A customerfacing role identifying and bringing on new integrations within the largest restaurant brands in the world <p> <li> <li> <p> Hunt and sell new integrations most importantly point of sale integrations with 500+ location restaurant brands <p> <li> <li> <p> Maintain an expert status on all Restaurant365 features and partnering platforms <p> <li> <li> <p> Understanding clients requirements identifying gaps if any between clients requirements and defining solutions to bridge the gap <p> <li> <li> <p> Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition <p> <li> <li> <p> Acting as a technical resource for sales team with specific questions regarding the R365 integrations <p> <li> <li> <p> Establish a connection with technical contacts by discussing and understanding the everyday experiences of an individual supporting Enterprise integrations ideally drawing from their own personal backgrounds <p> <li> <li> <p> Training the sales team on key integrations <p> <li> <li> <p> RFP assistance for sales team <p> <li> <li> <p> Consult marketing from an R365 product and partnering product knowledge standpoint <p> <li> <li> <p> QA of newly released features delivering feedback to the product team <p> <li> <li> <p> Other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> Minimum of five years of proven work experience in integration sales <p> <li> <li> <p> Understanding of the value of systems integrations <p> <li> <li> <p> Understanding of restaurant finance andor operations preferably both <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Excellent presentation skills <p> <li> <li> <p> Knowledge of and prior use of restaurant software systems is a plus <p> <li> <li> <p> Willingness to travel 20 of the time <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $110K$130K + Commission The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> $110000 $130000 a year <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>
Manager - Software Engineering (Application Platform)
Company: Figma
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> The Application Platform team is responsible for Figmas core backend platform This team develops the application primitives used by backend engineers across the company like our system for running asynchronous jobs routing API data serialization patterns backfill framework and more Application Platform also stewards the core architecture of our backend codebase with an emphasis on scaling development velocity to our fastgrowing engineering team by defining best practices used across the company and enabling teams to decouple their product verticals from each other Were now looking for a manager to lead and scale this team as Figmas worldclass design and collaboration products continue to grow <p> <p> Ideal candidates will have experience working in largescale backend codebases and implementing scalable patterns Theyve implemented and maintained robust amp reliable distributed systems that form the backbone of core product functionality Most importantly they love building for builders <p> <p> This is a fulltime role that can be held from one of our US hubs or remotely in the continental United States <p> <h3> What youll do at Figma <h3> <ul> <li> <p> Manage support and grow a diverse team of engineers who design and build scalable services to power Figmas infrastructure <p> <li> <li> <p> Collaborate closely with backend developers to develop the core frameworks and systems that comprise every engineers toolbox <p> <li> <li> <p> Evangelize best practices throughout the engineering team to keep code quality high <p> <li> <li> <p> Partner with engineering leadership to set strategy priorities and mission for teams and projects <p> <li> <li> <p> Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization <p> <li> <li> <p> Grow your career in an engaged and creative engineering community <p> <li> <ul> <h3> Wed love to hear from you if you have <h3> <ul> <li> <p> 3+ years of experience managing and leading a high output engineering team working on distributed systems and online services <p> <li> <li> <p> 6+ years overall experience building and scaling distributed systems and infrastructure components as a leader andor individual contributor <p> <li> <li> <p> Strong technical communication skills and demonstrated ability to build and leverage relationships with other engineering and technical leaders <p> <li> <li> <p> Demonstrated leadership skills in building a highperforming and highly engaged engineering team Proven track record of motivating mentoring and guiding seniorstaff engineers with 10+ years of experience <p> <li> <li> <p> Demonstrated experience with understanding the needs of our internal client teams and aligning roadmap to drive maximum business impact <p> <li> <ul> <h3> While not required its an added plus if you also have <h3> <ul> <li> <p> A commitment to build an inclusive and diverse culture <p> <li> <li> <p> Experience leading a team thats owned a monolithic API backend or leading a transition from monolithic architecture to a modularized servicebased one <p> <li> <ul> <p> At Figma one of our values is Grow as you go We believe in hiring smart curious people who are excited to learn and develop their skills If youre excited about this role but your past experience doesnt align perfectly with the points outlined in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles <p><p>
Senior Product Manager - Discovery
Company: AllTrails
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> About AllTrails <strong> <p> <p> <p> <p> AllTrails is the most trusted and used outdoors platform in the world We help people explore the outdoors with handcurated trail maps along with photos reviews and user recordings crowdsourced from our community of millions of registered hikers mountain bikers and trail runners in 150 countries AllTrails is frequently ranked as a top5 Health and Fitness app and has been downloaded by over 50 million people worldwide AllTrails was selected as Apples App of the Year in 2023 <p> <p> <p> <p> Every day we solve incredibly hard problems so that we can get more people outside having healthy authentic experiences and a deeper appreciation of the outdoors Join us <strong> <strong> <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> <p> <p> We are looking for a passionate and experienced Senior Product Manager to join our Discovery team This team is responsible for helping millions of people discover their outdoors from finding trails and parks that inspire people to get outdoors to getting the information and tools that make planning for adventure possible If youre passionate about our mission obsessed with the craft of building meaningful products have a strong sensibility for great user experience and can break down complicated problems into simple solutions we want to talk to you <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Helping us create a bestinclass product that is ubiquitous with getting outside <p> <li> <li> <p> Developing product strategy based on market research customer feedback business needs and close collaboration with Engineering Design Data Science and Product Marketing <p> <li> <li> <p> Spearheading features that drive trail and park discovery with a focus on personalization search and recommendations and a goal to help every user find the right trail for them at the right time <p> <li> <li> <p> Defining success metrics and continuously evaluating whether our initiatives are creating value for our customers and our business <p> <li> <li> <p> Being a voice for our users and empathizing with their needs <p> <li> <li> <p> Developing product roadmaps and building alignment crossfunctionally and with the executive team <p> <li> <li> <p> Ensuring ontime high quality delivery of our product roadmap <p> <li> <li> <p> Striving to clarify and simplify our product narrative in partnership with Product Marketing <p> <li> <li> <p> Communicating and maintaining the vision strategy and roadmap for current and future products being a thought leader within the Discovery product group <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 8+ years of experience building high quality consumerfacing products people love <p> <li> <li> <p> Expert communication skills including the ability to persuade and inspire at the executive level <p> <li> <li> <p> Strong quantitative analytical and problem solving skills including experience with planning and learning from experiments <p> <li> <li> <p> Ability to drive execution in a fastpaced entrepreneurial environment with a bias for action <p> <li> <li> <p> Unparalleled attention to details and handon approach <p> <li> <li> <p> Crossfunctional team player with a track record of building positive relationships and influencing without authority <p> <li> <li> <p> A strong sense for product prioritization and sequencing driven by instincts and informed by data <p> <li> <li> <p> Multitasking and contextswitching you like working on multiple concurrent initiatives in different stages of development <p> <li> <li> <p> Business acumen youre able to understand key drivers of our business and how our products can best deliver business value <p> <li> <li> <p> Design sensibility were in the business of creating simple beautiful and useful products <p> <li> <li> <p> Humility empathy and openmindedness <p> <li> <li> <p> Passion for the outdoors <p> <li> <ul> <p> <p> <p> <strong> Our Commitment to You <strong> <p> <ul> <li> <p> A competitive and equitable compensation plan This is a fulltime salaried position that includes equity <p> <li> <li> <p> Physical amp mental wellbeing including health dental and vision benefits <p> <li> <li> <p> Trail Days First Friday of each month to hit the trails <p> <li> <li> <p> Unlimited PTO <p> <li> <li> <p> Flexible parental leave <p> <li> <li> <p> Annual continuing education stipend <p> <li> <li> <p> Discounts on subscriptions and merchandise for you and your friends amp family <p> <li> <li> <p> An authentic investment in you as a human being and your career as a professional <p> <li> <ul> <p> <p> <p> <p> <p> $150000 $190000 a year <p> <p> A successful candidates starting salary will be determined based on various factors such as skills experience training and credentials as well as other business purposes or needs It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case <p> <p> <p> <p> <p> <p> Nature celebrates you just the way you are and so do we At AllTrails were passionate about nurturing an inclusive workplace that values diversity Its no secret that companies that are diverse in background age gender identity race sexual orientation physical or mental ability ethnicity and perspective are proven to be more successful Were focused on creating an environment where everyone can do their best work and thrive <p> <p> <p> <p> AllTrails participates in the EVerify program for all remote locations <p> <p> By submitting my application I acknowledge and agree to AllTrails <a class=fontbold underline fontbold underline postingslink href=httpsprivacyalltrailscompoliciesenUSname=jobapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> Job Applicant Privacy Notice <a> <p><p>
Customer Education Manager
Company: Flock Safety
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h3> <strong> Who is Flock <strong> <h3> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h3> <strong> The Opportunity <strong> <h3> <p> The more our customers utilize Flock Safety the more crime gets solved We have proven this to be true and understand the importance of investing in a role fully dedicated to educating our customers Various teams have all contributed to this effort but in order to reach the efficiency and scale we are looking to build we need someone to spend all day every day thinking about this <p> <p> This individual will learn Flock inside and out and deliver training to ensure our customers are comfortable using Flock best practices <p> <p> <strong> The Skillset <strong> <p> <ul> <li> <p> 2+ years leading both in person and virtual trainings to a wide variety of roles and user personas <p> <li> <li> <p> 5+ years in Customer Facing Roles <p> <li> <li> <p> Creating Presenter Guides to ensure quality and consistency in training content and offerings <p> <li> <li> <p> Ability to enthusiastically lead and facilitate a large group and end users <p> <li> <li> <p> Experience creating and maintaining a Certification Program <p> <li> <li> <p> Track record of partnering with internal stakeholders Product and Engineering to ensure we have the proper content available ahead of releases <p> <li> <li> <p> Experience launching or contributing to a Learning Management System to promote ondemand training offerings <p> <li> <li> <p> Willingness to travel to customer sites <p> <li> <li> <p> Highly adaptable individual who embraces change and knows how to pivot when confronted with new challenges <p> <li> <li> <p> Communicates clearly and concisely about both technical and nontechnical subject matter <p> <li> <li> <p> Diplomatic tactful and poised under pressure with a high comfort with ambiguity <p> <li> <li> <p> Demonstrate strong followthrough and ability to selfmanage multiple tasks and projects at once <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <p> <strong> 90 Days at Flock <strong> <p> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Customer Education Manager at Flock Safety <p> <p> The First 30 Days <p> <ul> <li> <p> Time to learn Soaking up as much information as possible on our platform and customers to confidently deliver 3 trainings by Day 30 <p> <li> <ul> <p> The First 60 Days <p> <ul> <li> <p> Deliver Admin trainings to new customers in three verticals Community Safety Law Enforcement and Commercial Businesses <p> <li> <ul> <p> 90 Days amp Beyond <p> <ul> <li> <p> You are running trainings in all aspects of Flock and have a strong opinion on the roadmap for future offerings <p> <li> <ul> <p> <strong> The Interview Process <strong> <p> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <ul> <p> <p> <h3> <strong> The Perks <strong> <h3> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $80000$110000K as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Senior Product Design Manager, Commerce
Company: Oura
Location: USA
Posted Apr 26, 2024
<p>Our mission at Oura is to empower every person to own their inner potential Our awardwinning products help our global community gain a deeper knowledge of their readiness activity and sleep quality by using their Oura Ring and its connected app Weve helped over a million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles<p><p>Empowering the world starts with living our values and empowering our team As a quickly growing company focused on helping people live healthier and happier lives we ensure that our team members have what they need to do their best work both in and out of the office <p><p>We have offices in San Francisco and San Diego for those who prefer hybrid or office settings and employee hubs including New York City Boston Los Angeles Seattle and more This role is a remote role in the United States<p><p><strong>Job Summary<strong><p><p>Oura is seeking a talented and experienced Senior Product Design Manager Commerce to focus on our webbased Commerce products and tools <p><p>As the Senior Product Design Manager Commerce you will serve as the product design lead for our webbased Commerce products including but not limited to the eCommerce website membership products and B2B commerce tools This role will directly manage other designers but is also expected to own and drive projects themselves <p><p>What you will do<p><ul style=> <li style=>UX Design create outstanding usercentered designs wireframes visual mockups prototypes design specs that incorporate business amp technical requirements product findings and customer feedback Partner closely with visual designers to ensure brand consistency<li> <li style=>Design Strategy Define and execute UX design strategies and optimizations that align with business goals and user needs <li> <li style=>CrossFunctional Collaboration partner closely with your product and engineering teammates to define the product strategy roadmap process and culture Work with and manage feedback from multiple stakeholders <li> <li style=>User Research perform ongoing user research to gain insights into user behavior and preferences translating findings into actionable design improvements<li> <li style=>Leadership help drive a culture of excellence while ensuring a positive and highly collaborative experience for all crossfunctional teams you work with<li> <li style=>Management lead mentor and inspire other UX designers fostering a collaborative and innovative design culture Motivate the team to design features that help address strategic goals and solve member problems<li> <ul><p>Innovation help the team stay updated on industry trends emerging technologies and design the best<p><p><strong>Requirements<strong><p><p>We would love to have you on our team if you have<p><ul style=> <li style=>8+ years of experience in user experience design or product design ideally in the eCommerce or Retail space<li> <li style=>Experience participating in the web product development lifecycle and thrive in a fastpaced iterative and datadriven environment<li> <li style=>Experience working with international groups and distributed teams<li> <li style=>An innate drive to solve ambiguous complex problems in simple and creative ways<li> <li style=>Excellent product thinking and UX design skills<li> <li style=>Great communication skills with the ability to clearly articulate your design decisions and the problems theyre solving<li> <li style=>Ability to set the direction for the team by creating clear and impactful strategies<li> <li style=>Strong understanding of usercentered design principles and methodologies<li> <li style=>High level of selfawareness with a growth mindset that is focused on impact<li> <li style=>Strong portfolio that demonstrates outstanding design skills and a passion for experimentation data and systems thinking a plus<li> <ul><p><strong>Benefits<strong><p><p>At Oura we care about you and your wellbeing Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits<p><p>What we offer<p><ul style=> <li style=>Competitive salary and equity packages<li> <li style=>Health dental vision insurance and mental health resources<li> <li style=>An Oura Ring of your own + employee discounts for friends amp family<li> <li style=>Fertility benefits through Carrot Pro<li> <li style=>Flexible working hours and remote working arrangements<li> <li style=>$750 Learning amp Development credit<li> <li style=>$200 monthly wellness credit<li> <li style=>$108 monthly lunch credit<li> <li style=>20 days of PTO + 13 paid holidays + 8 days of flexible wellness time off<li> <li style=>5 days paid sick leave 5 days bereavement leave 12 weeks paid parental leave<li> <li style=>Amazing culture of collaborative and passionate coworkers<li> <ul><p>Oura takes a marketbased approach to pay which may vary depending on your location US locations are categorized into tiers based on a cost of labor index for that geographic area While most offers will be closer to the starting range successful candidates pay will be determined based on jobrelated skills experience qualifications work location internal peer equity and market conditions These ranges may be modified in the future<p><ul style=> <li style=>Region 1 $152240 $183760<li> <li style=>Region 2 $144628 $174072<li> <li style=>Region 3 $137016 $164384<li> <ul><p>A recruiter can determine your zonestiers based on your US location<p><p><em>To all recruitment agencies Oura does not accept agency resumes Please do not forward resumes to our jobs alias Oura employees or any other organizations location Oura is not responsible for any fees related to unsolicited resumes<em><p><p>Oura is proud to be an equal opportunity workplace We celebrate diversity and are committed to creating an inclusive environment for all employees Individuals seeking employment at Oura are considered without regard to age ancestry color gender including pregnancy childbirth or related medical conditions gender identity or expression genetic information marital status medical condition mental or physical disability national origin protected family care or medical leave status race religion including beliefs and practices or the absence thereof sexual orientation military or veteran status or any other characteristic protected by federal state or local laws We will not tolerate discrimination or harassment based on any of these characteristics<p><p><p><br><br><div class=h2>About the company<div><br><p>Oura is a growth company where cutting edge hardware software and data expertise is brought together to deliver a reliable and lovable product designed with our users<p><p>We encourage innovation and empower people to listen to their bodies by building a noninvasive wearable that provides simplified data insights<p><p>With us you get to leverage your inner potential for positive impact by working together with passionate people and modern technologies<p><p><strong>Join us on our mission to empower people to take a proactive role in their health<strong><p><img src=httpsremotivecomjobtrack1908268blankgifsource=publicapi alt=>
Technology Experience Specialist
Company: Netflix
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Netflix is the worlds leading streaming entertainment service with over 260M paid memberships in over 190 countries enjoying TV series documentaries and feature films across a wide variety of genres and languages Members can play pause and resume watching as much as they want anytime anywhere and can change their plans at any time <p> <p> <p> <p> NTech Technology Experience Specialists TES use their technical knowledge and experience to provide technology support to users converting information and learning from interactions to prioritize actionable understandings of the holistic user experience As a Support Specialist you play a critical role in supporting Netflix staff and their engagement with technology by examining user friction and gathering relevant information This begins the process of working with partner teams to improve the overall technology experience and permanently resolve recurring issues <p> <p> <p> <p> <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> Serve as the primary point of contact for users seeking technical assistance <p> <li> <li> <p> Responsible for learning how users experience technology through investigation documentation and categorization of interactions with a focus on trends and contact reasoning <p> <li> <li> <p> Prioritize managing technical issues triageresearch bugs be a part of incidentoutage management workflows escalate issues to appropriate partner groups and developsustain robust documentation to create a positive knowledge base experience <p> <li> <li> <p> Recognize and connect patterns in how users experience technology across 1st and 3rd party technologies by composing bug reports when needed <p> <li> <li> <p> Recommend andor implement experience improvements make feature requests bring to attention opportunities to create selfservice solutions as well as productivity enhancements <p> <li> <li> <p> Identify and link ZenDesk tickets that show a pattern of behavioruser friction curate the stories of the patterns and maintain the health of the User Experience Jira space <p> <li> <li> <p> Ensure that our users interact with us at the highest quality technical support partnership while engaging in our organizations strategy to learn from user experience <p> <li> <li> <p> Actively participate and contribute to efforts designed to improve how users experience both technology and support ator working with Netflix <p> <li> <li> <p> Engage and work with our global team as part of an overall user journey experience team gathering important information data and context to bridge the user experience and partner teams using compassionate and thoughtful feedbackideas <p> <li> <li> <p> Work to ensure Netflixs commitment to fostering an inclusive environment is demonstrated in every facet of our efforts <p> <li> <li> <p> Create an inspiring empowering collaborative and supportive team environment leading by example and flexing to roll up your sleeves and support the team as needed <p> <li> <li> <p> Flexibility in working hours to help meet the needs of the business <p> <li> <ul> <p> <p> <p> <strong> SKILLS amp EXPERIENCE <strong> <p> <ul> <li> <p> Critical thinking skills to troubleshoot research and diagnose complicated technical issues by utilizing available systems and tools <p> <li> <li> <p> Robust documentation mindset translating the information into knowledgebase articles andor user stories <p> <li> <li> <p> Able to proactively seek out opportunities to improve our user experiences and deliver cohesive ideas around innovative support strategies and application design considerations <p> <li> <li> <p> Strong communication skills with demonstrated ability to engage with users through various ingestion points and communication platforms including the ability for direct virtual interaction with stakeholders as part of your investigation around a particular technology friction and the user experience <p> <li> <li> <p> Consistently developing your skill set while seeking out opportunities to learn <p> <li> <li> <p> Collaborative through listening seeking to understand and supporting <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $100000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Engineering Lead
Company: Oddball
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> Oddball believes that the best products are built when companies understand and value the things they are working on We value learning and growth and the ability to make a big impact at a small company We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space <p> <p> We are hiring an <strong> Engineering Lead <strong> to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives <p> <p> <strong> What youll be doing <strong> <p> <p> Leading a team of great engineers and designers which includes being responsible for the planning executing and direction of the team This role will require strong communication skills working in an Agile environment indepth knowledge of APIs and understanding the business use case of the software being built <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Strong experience with React and AWS Rails experience preferred <p> <li> <li> <p> 5+ years experience in software developmentweb application development <p> <li> <li> <p> 2+ years experience leading multidisciplinary teams of designers and developers <p> <li> <li> <p> Ability to successfully breakdown technical items in discussions with the business users <p> <li> <li> <p> Strong verbal and written communication skills directed at both technical and nontechnical audiences <p> <li> <li> <p> Capable of taking direction from senior leadership and translating into concrete next steps and actions <p> <li> <li> <p> Comfortable handling multiple ongoing engagements and parallel work streams <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Must be a US Citizen and able to work domestically <p> <li> <li> <p> Must be able to attain lowlevel security clearance <p> <li> <ul> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Fully remote <p> <li> <li> <p> Annual stipend <p> <li> <li> <p> Comprehensive Benefits Package <p> <li> <li> <p> Company Match 401k plan <p> <li> <li> <p> Flexible PTO Paid Holidays <p> <li> <ul> <p> <strong> Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <strong> <p> <p> Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing <a class=fontbold underline fontbold underline fontbold underline href=mailtohelloOddballio rel=noopener noreferrer nofollow target=blank> helloOddballio <a> <p> <p> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c <p> <p> <strong> Compensation <strong> <p> <p> At Oddball its important each employee is compensated competitively and fairly In alignment with state legal requirements A range for the included position is listed below Be advised actual offer details are determined by job category job location and candidate skill level <p> <p> United States Wage Range $100000 $150000 <p><p>
Hardware Solutions Engineer
Company: Flock Safety
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> The Hardware Engineering team at Flock Safety is looking for a Hardware Solutions Engineer to join us You will be responsible for augmenting the team with hardware design and prototyping skillsets and subject matter expertise in order to evaluate new products technologies and improvement opportunities for our current portfolio As part of your work on new product growth and product improvement opportunities you will be working crossfunctionally across internal and external HW and SW engineering teams as well as internal product management and business development stakeholders <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> Bachelors of Science in Electrical Engineering or related field with 3+ years experience <p> <li> <li> <p> Experience in Applications Solutions or Systems engineering preferably in the development of IoT smartcities mobile or camera electronics <p> <li> <li> <p> Proven experience in designing and developing electrical systems <p> <li> <li> <p> Proficiency in design tools eg Altium for schematics and PCB layout design <p> <li> <li> <p> Strong understanding of analog and digital circuit design principles <p> <li> <li> <p> Experience with embedded systems and microcontrollerbased designs <p> <li> <li> <p> Experience in design simulation and validation of signal integrity and power integrity <p> <li> <li> <p> Experience in Bill of Material creation and component procurement <p> <li> <li> <p> Experience with testing and validation procedures for electronics products <p> <li> <li> <p> Excellent problemsolving and troubleshooting skills <p> <li> <li> <p> Hands on skills for electronics prototyping and rework soldering etc <p> <li> <li> <p> Proven crossfunctional communication skills <p> <li> <ul> <p> <strong> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <strong> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Hardware Solutions Engineer at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Become familiar with Flocks products and current and past design challenges <p> <li> <li> <p> Become familiar with current growth projects and activities as well as evaluating and identifying potential gaps equipment needs and prototyping <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> Contribute to the prototyping and evaluation of new product segments and configurations collaborating closely with product management and growth teams <p> <li> <li> <p> Contribute to the prototyping and evaluation of new technologies collaborating closely with hardware engineering <p> <li> <li> <p> <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> Impact design choices and future RampD and product plans on multiple fronts <p> <li> <li> <p> Contribute to roadmap decisions and future tech implementations <p> <li> <ul> <h2> <strong> Why Join Us <strong> <h2> <p> Can you imagine a world without crime We can Our mission is simple to eliminate crime We pride ourselves on building a community of lowego and easy to work with people What makes Flock Safety special is a combination of interesting work a compelling mission and a chance to change the trajectory of your career We are at a unique inflection point where after a few or many short years here we know you will accelerate your career and look back fondly on your time with us and the work you did to make your community safer <p> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $95000$115000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1W8ofLMVCOWL9pYFAVSMsSTaJAA9VmJview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚LampD Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Sr EDI Integration Engineer I
Company: American Specialty Health Incorporated
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> American Specialty Health Incorporated is seeking an EDI Senior Integration Engineer I to join our Information Technology department This position will lead EDI projects including but not limited to file transformations through traditional mapping techniques with the ASH Gateway tool This role owns delivery of client and internal reporting including X12 transactions and monitors jobs tied to key reporting mapping and file delivery processes The Senior Engineer I role also mentors and provides leadership to associate engineers and analysts through project management peer code reviews developing automation of manual tasks and supporting monitoring of key jobs This role will engage in external calls new file testing QA and other coordination with clients andor Trading Partners <p> <p> <strong> Salary Range <strong> <p> <p> American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidates qualifications education skill set years of experience and internal equity $85000 to $125000 FullTime Annual Salary Range <p> <p> <strong> Remote Worker Considerations <strong> <p> <p> Candidates who are selected for this position will be trained remotely and must be able to work from home WFH in a designated work area with companyprovided technology equipment This remoteWFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network minimum internet download of 50 Mbps and 10 Mbps upload speed <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Maintains existing and develops new mapping across a variety of file types manages inbound filedata processing develops new filesreports <p> <li> <li> <p> Manages a range of EDI transactions including enrollment benefits claims and financial transactions <p> <li> <li> <p> Independently develops and reviews mapping and translations between data elements for file feeds <p> <li> <li> <p> Leads the implementation of EDI connections between client and ASH provides technical leadership for implementations and the ongoing oversight for workloads in production including monitoring those workloads for error identificationresolution defining and developing continuous improvement opportunities and proactively communicating with the trading partners andor customers to reduceprevent errors <p> <li> <li> <p> Creates andor maintains appropriate system and process documentation Provides support to more junior engineers on their documentation <p> <li> <li> <p> Defines application andor process enhancements and upgrades develops plans to complete enhancements <p> <li> <li> <p> Leads testing effort by coaching more junior team members on testing and engaging with user acceptance testing UAT and assisting in defect resolution <p> <li> <li> <p> Develops and debugs SQL reports <p> <li> <li> <p> Executes monitors and automates routine EDI jobs <p> <li> <li> <p> Maintains advanced understanding of general business logic for areas with which the role is most commonly working <p> <li> <li> <p> Recommends possible improvements in applications and executes on said plans <p> <li> <li> <p> Work independently with minimal supervision <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Bachelors degree in information systems or business degree or equivalent experience If equivalent experience high school diploma required <p> <li> <li> <p> At least 6 years of relational database experience and at least 6 of progressive experience performing computer programming using C Java <p> <li> <li> <p> At least 6 years of experience with XML XSLT and JSON <p> <li> <li> <p> At least 6 years of experience with ETL operations in a Microsoft SQL Server environment using DTS or SSIS <p> <li> <li> <p> At least 6 years of experience with development large enterprise level applications with Visual Studio <p> <li> <li> <p> Advancedlevel Excel skills preferred <p> <li> <li> <p> Experience with ASC X12 5010 Standards in a healthcare environment required <p> <li> <li> <p> At least 6 years of practical experience with thirdparty EDI mapping and business process tools is preferred <p> <li> <li> <p> Knowledge of SSRS Microsoft Azure Logic Apps Azure Functions <p> <li> <li> <p> Knowledge of HIPAA guidelines and training <p> <li> <li> <p> Experience with automating and monitoring manual ETL jobs and reporting <p> <li> <li> <p> Experience with thirdparty EDI mapping and business process tools is required <p> <li> <li> <p> Experience with SDLC and manage implementation from start to finish <p> <li> <li> <p> Demonstrates creative problem solving and solves complex challenges using critical thinking <p> <li> <li> <p> Shows initiative and leads others to accomplish a goal <p> <li> <li> <p> Leads requirement gathering discussions with EDI peers and business users outlines defined requirements with appropriate attention to detail <p> <li> <li> <p> Creating and leading code review standard practices <p> <li> <li> <p> Experience of business operations and processes affected by data transformation from one format to another <p> <li> <li> <p> Provide mentorship and guidance on projects to junior level associates <p> <li> <li> <p> Ability to effectively partner with senior level staff to both define and execute on business goals and objectives <p> <li> <li> <p> Demonstrated ability to mentor and guide other staff members on team projects <p> <li> <li> <p> Demonstrated ability to train and create training documents on all EDI processes <p> <li> <ul> <p> <strong> Core Competencies <strong> <p> <ul> <li> <p> Demonstrated ability to interact in a positive respectful manner and establish and maintain cooperative working relationships <p> <li> <li> <p> Ability to display excellent customer service to meet the needs and expectations of both internal and external customers <p> <li> <li> <p> Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment <p> <li> <li> <p> Ability to effectively organize prioritize multitask and manage time <p> <li> <li> <p> Demonstrated accuracy and productivity in a changing environment with constant interruptions <p> <li> <li> <p> Demonstrated ability to analyze information problems issues situations and procedures to develop effective solutions <p> <li> <li> <p> Ability to exercise strict confidentiality in all matters <p> <li> <ul> <p> <strong> Mobility <strong> <p> <p> Primarily sedentary able to sit for long periods of time with ability to travel within and outside the facility <p> <p> <strong> Physical Requirements <strong> <p> <p> Ability to speak see and hear other personnel andor objects Ability to communicate both in verbal and written form Ability to travel within the facility Capable of using a telephone and computer keyboard Ability to lift up to 10 lbs <p> <p> <strong> Environmental Conditions <strong> <p> <p> Workfromhome WFH environment <p> <p> <strong> American Specialty Health is an Equal OpportunityAffirmative Action Employer <strong> <p> <p> All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law <p> <p> Please view Equal Employment Opportunity Posters provided by OFCCP <a class=fontbold underline fontbold underline fontbold underline href=httpwwwdolgovofccpregscompliancepostersofccposthtm rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability To request an accommodation contact our Human Resources Department at 800 8483555 x6702 <p> <p> ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the Companys legal duty to furnish information <p> <p> LIRemote EDI Software Engineer XML XSLT JSON DTS SSIS <p><p>
Senior Rails Engineer
Company: Oddball
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> Oddball believes that the best products are built when engineers understand and value the things they are working on We value learning and growth and the ability to make a big impact at a small company We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space <p> <p> We are hiring a <strong> Senior Rails Engineer <strong> to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives <p> <p> <strong> What youll be doing <strong> <p> <p> Working hand in hand with other engineers in developing API endpoints and services that proxy requests to various other applications Some of these rely on message queues some are xml some are json Day to day work will involve writing code developing tests and debugging Our engineers are expected to give input on high level architecture and coding decisions <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> 5+ years experience in working with Ruby on Rails <p> <li> <li> <p> Minimum of 3 years working in an Agile software development environment <p> <li> <li> <p> Programming in a major open source language such as Ruby Python Go Java or JavaScript <p> <li> <li> <p> Understanding of the fundamental technologies of the web HTTP SSL HTML CSS JavaScript and JSON <p> <li> <li> <p> Experience with a front end JS framework like Angular React Backbone <p> <li> <li> <p> Extensive experience in taking program requirements and creating an architecture vision with experience in high volume and high availability networks and systems <p> <li> <li> <p> Experience in creating and conveying to team members the architectural vision for a program or project <p> <li> <li> <p> Build APIs that support both the digital services we deliver as well as thirdparty usage <p> <li> <li> <p> Use unit and integration testing to ensure systems meet business needs <p> <li> <li> <p> The ability to write code that is a pleasure for other engineers to read and understand <p> <li> <li> <p> Experience with all phases of the software development lifecycle from gathering and analyzing userbusiness system requirements to creating application system models <p> <li> <li> <p> Experience participating in design meetings and consulting with your project team to refine test and debug programs in order to meet business needs <p> <li> <li> <p> Experience with Amazon Web Services in particular EC2 S3 and RDS preferred <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Must be a US Citizen and able to work domestically <p> <li> <li> <p> Must be able to attain lowlevel security clearance <p> <li> <ul> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors Degree <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Fully remote <p> <li> <li> <p> Annual Stipend <p> <li> <li> <p> Comprehensive Benefits Package <p> <li> <li> <p> Company Match 401k plan <p> <li> <li> <p> Flexible PTO Paid Holidays <p> <li> <ul> <p> <strong> Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <strong> <p> <p> Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing <a class=fontbold underline fontbold underline fontbold underline href=mailtohelloOddballio rel=noopener noreferrer nofollow target=blank> helloOddballio <a> <p> <p> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c <p> <p> <strong> Compensation <strong> <p> <p> At Oddball its important each employee is compensated competitively and fairly In alignment with state legal requirements A range for the included position is listed below Be advised actual offer details are determined by job category job location and candidate skill level <p> <p> United States Wage Range $100000 $150000 <p><p>
Associate Enterprise Customer Success Manager
Company: Restaurant365
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> As an Associate Enterprise Customer Success Manager you will partner with the Sales team the Onboarding team and the product team to ensure successful launch adoption and outcomes You will manage the longterm relationship by becoming a trusted advisor to some of our largest and most strategic customers You will work with executive stakeholders and champions to provide our enterprise and strategic customers with the highest level of service As a member of this team you should set the bar for customer service <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> Develop longterm relationships with enterprise level customers leading to high adoption retention and customer satisfaction <p> <li> <li> <p> Ensure delightful experiences for clients in your portfolio during all stages of the customer journey <p> <li> <li> <p> Strategize with customer to meet and exceed their target goals and ROI <p> <li> <li> <p> Handle escalations and work cross departmentally to issue resolution <p> <li> <li> <p> Set drive and guide project expectations with executive stakeholders <p> <li> <li> <p> Facilitate change management across key stakeholders and roles <p> <li> <li> <p> Ensure enterprise customers are successful with the product presale through launch <p> <li> <li> <p> Attend onsite meetings conferences and trade shows <p> <li> <li> <p> Partner with enterprise AEs for expansion and growth opportunities <p> <li> <li> <p> Develop plans specific to the restaurant industry that help enterprise franchise brands support their franchise community with our software <p> <li> <li> <p> Infuse clients with Industry best practices to help them grow and thrive <p> <li> <li> <p> Facilitate client meetings both in person and online <p> <li> <li> <p> Act as liaison between customers product managers and executive management to provide feedback on new feature developments <p> <li> <li> <p> Tracking and drive key client metrics such as usage health CSAT and net promoter scores <p> <li> <li> <p> Maintain brand profiles and documentation <p> <li> <li> <p> Responsible for reaching assigned targets for customer KPIs <p> <li> <li> <p> Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders <p> <li> <li> <p> Maintain healthy Salesforce and Gainsight records <p> <li> <li> <p> Participate and lead sessions at user groups and client facing webinars <p> <li> <li> <p> Other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> 3+ plus years of experience as a Customer Success Manager or equivalent <p> <li> <li> <p> 3 to 5 years of experience in restaurant operations or equivalent <p> <li> <li> <p> Ability to travel up to 20 <p> <li> <li> <p> Proficient in Microsoft Office Outlook Excel Word and PowerPoint <p> <li> <li> <p> Clear communicator with a professional presence <p> <li> <li> <p> Ability to lead through influence <p> <li> <li> <p> Comfortable working with Clevel executives <p> <li> <li> <p> Proficient in Salesforce or other CRM <p> <li> <li> <p> Efficient and timely with deadlines and deliverables <p> <li> <li> <p> Strong organization and timemanagement skills The ability to work independently without supervision <p> <li> <li> <p> Strong technical aptitude with experience communicating across multiple platforms <p> <li> <ul> <p> <strong> DESIRED QUALIFICATIONS <strong> <p> <ul> <li> <p> Previous R365 experience <p> <li> <li> <p> Previous Gainsight experience or other customer success management platform <p> <li> <li> <p> Previous <a class=fontbold underline fontbold underline fontbold underline href=httpMondaycom rel=noopener noreferrer nofollow target=blank> Mondaycom <a> experience or other project management software <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $75K$90K +CommissionBonus The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>
Associate Incentive Compensation Administrator
Company: Grafana Labs
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> As an Associate Incentive Compensation Administrator you will be responsible for assisting in the management of our incentive compensation management ICM system distribution of incentive compensation plans ICM data hygiene and reconciling payout calculations to ensure alignment with Finance and RevOps and the rest of the Incentive Compensation team You have a passion for data hygiene and process automation while demonstrating exceptional organizational skills with experience in incentive compensation at a highgrowth SaaS company Strong communication skills and the ability to manage multiple highpriority projects are a must This position is 100 remote and will report directly to the Incentive Compensation Operations Manager This is an excellent opportunity for a candidate who is looking to join a dynamic team at an exciting growth company <p> <p> Key Responsibilities <p> <ul> <li> <p> Maintain our variable compensation roster to understand changes related to new hires leavers and movers and proactively administer compensation plans appropriately <p> <li> <li> <p> Manage our inventory of compensation plan templates to streamline the distribution and signing process for all participants <p> <li> <li> <p> Maintain data accuracy within CaptivateIQ our Incentive Compensation Management ICM tool <p> <li> <li> <p> Audit sales statements for errors and inaccuracies as well as identifying opportunities for statement design enhancements <p> <li> <li> <p> Partner with DealOps to ensure Salesforce data compliance related to sales commissions and pipeline <p> <li> <li> <p> Create and manage bonus payout workbooks during quarterly payout cycles <p> <li> <li> <p> Partner with RevOps to understand any midperiod sales team quota and commission changes <p> <li> <li> <p> Work closely with the Incentive Compensation team to manage any comp exceptions and nonstandard scenarios that may arise <p> <li> <li> <p> Provide ad hoc incentive compensation reports to various stakeholders as needed <p> <li> <li> <p> Ensure the Incentive Compensation Teams central repository of files and documents is uptodate and accurate <p> <li> <li> <p> Assist in the reduction of timetoclose for Finances monthly close process by streamlining commission accrual delivery in compliance with ASC 606 <p> <li> <ul> <p> Requirements <p> <ul> <li> <p> Bachelors degree in Finance Mathematics Data Analytics or similar field preferred <p> <li> <li> <p> 12 years of experience at a highgrowth SaaS company with direct work experience related to sales compensation and data analytics highly preferred <p> <li> <li> <p> Experience with Salesforce and Excel or Google Sheets required <p> <li> <li> <p> Experience with an ICM tool highly preferred <p> <li> <li> <p> Comfortable working in complex spreadsheets and applying pivot tables and formulas to draw conclusions within a workbook <p> <li> <li> <p> Understanding of sales compensation fundamentals such as commission rates quota targets SPIFFs accelerators draw programs etc <p> <li> <li> <p> Excellent verbal and written communication skills with the ability to partner crossdepartmentally at all levels of the organization <p> <li> <li> <p> Experience with data management and project organization <p> <li> <li> <p> Ability to work under tight deadlines and prioritize multiple deliverables at one time <p> <li> <li> <p> A natural curiosity and desire to learn <p> <li> <li> <p> A selfstarter attitude with the ability to take on projects autonomously <p> <li> <li> <p> A desire to improve and automate existing processes <p> <li> <li> <p> A passion for all things data <p> <li> <ul> <p> <p><p>