Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Senior Accountant

Company: Oddball

Location: USA

Posted Oct 07, 2024

Oddball is hiring a Senior Accountant to join their team. The job requires a detail-oriented individual with extensive experience in accounting principles, financial analysis, and regulatory compliance. The company offers a competitive salary range of $100,000 to $150,000.

Senior People Business Partner - Sales

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior People Business Partner to work with the Sales organization at Restaurant365. The role requires a strategic and operational partner to develop effective sales teams, provide coaching and counsel, and build relationships with leaders and individual contributors. The ideal candidate has 10+ years of experience in HR, a strong business acumen, and excellent communication skills.

Senior Tax Accountant

Company: Plaid

Location: USA

Posted Oct 07, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to apps and services. The company is seeking a tax team member with a strong accounting background to manage tax matters and optimize tax strategies.

Customer Marketing Associate

Company: brightwheel

Location: USA

Posted Oct 07, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is seeking a Customer Marketing Associate to join its marketing team and drive customer awareness and retention.

NetSuite Project Manager/NetSuite Senior Project Manager

Company: BPM LLP

Location: USA

Posted Oct 07, 2024

Caravel BPM Technology Solutions is a company that values people and has a shared entrepreneurial spirit. They offer a total rewards package, wellbeing resources, and professional development opportunities. The ideal candidate will have strong client-facing skills, ability to lead and direct others, and experience in project management.

Senior Manager - Sales Enablement

Company: 1Password

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Manager of Sales Enablement at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves driving the effectiveness and efficiency of enablement programs, leading a team, and developing and managing data-driven programs. The company offers a range of benefits, including a competitive salary, equity grant, and generous paid time off.

Medical Coding Auditor

Company: Oscar

Location: USA

Posted Oct 07, 2024

Oscar Health is hiring a Medical Coding Auditor SIU to join their team. The role involves assessing trends and patterns in FWA across the healthcare industry, auditing claims, and reducing fraud, waste, and abuse. The company offers a blended work culture, remote work options, and competitive pay and benefits.

Senior Software Engineer - Front End (Platform)

Company: Formstack

Location: USA

Posted Oct 07, 2024

The job description is looking for a Senior Frontend Engineer with experience in developing web-based applications, advanced development with JavaScript, and experience with modern clientside web frameworks such as React, Vue, or Angular. The ideal candidate should have a passion for problem-solving, motivation to continuously learn, and ability to make a meaningful impact on products and teams.

Payroll Specialist

Company: Upwork

Location: USA

Posted Oct 07, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist to work on their powerful trust-driven platform. The ideal candidate will have comprehensive end-to-end payroll process knowledge and proficiency in payroll audits and complex tax situations.

Enablement Program Manager

Company: Pax8

Location: USA

Posted Oct 07, 2024

The Enablement Programs Manager is a strategic thinker who drives program execution and supports fast-paced teams. They are a business partner for sales teams and have a deep understanding of sales methodology. The role involves designing and executing enablement programs, providing coaching and mentorship, and participating in key revenue initiatives.

Senior Software Engineer - Privacy and Risk

Company: Reddit

Location: USA

Posted Oct 07, 2024

Reddit is growing and looking for an Information Security Engineer to build foundational capabilities and ensure privacy and compliance. The role involves developing solutions to close security gaps and building next-generation data privacy safeguards.

Senior Product Manager

Company: Array

Location: USA

Posted Oct 07, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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