Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Test Specialist - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Test Specialist with expertise in Automation involves streamlining testing processes, creating automated testing solutions, and ensuring software quality.
AWS Devops Engineer - Defence sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and benefits such as flexible working, sabbaticals, and pension plans. The role of Managing AWS DevOps Infrastructure Specialist involves shaping AWS infrastructure strategy, leading complex solution design, mentoring team members, and collaborating with stakeholders.
Domain Trainer - Compensation and Benefits
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Service Delivery Management role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise for the position. The role involves ensuring service level agreements are met, managing team performance, documenting processes, conducting team meetings, managing volumes, handling escalations, ensuring business controls, resolving issues, providing training, maintaining backup systems, conducting quality assurance reviews, identifying process improvements, managing change, financial management, and more. The position requires a bachelor's degree and experience with an LMS tool and advanced Excel skills.
Package Consultant-SAP Solution Manager
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP solution leadership, team delivery leadership, and comprehensive solution delivery. It highlights the importance of collaboration, technical expertise, and industry knowledge in delivering high-quality solutions to clients.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development and deployment. It highlights the required and preferred education and technical expertise, including experience with Java, Spring, CICD tools, and test automation tools.
Package Consultant-SAP SCM WMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting, focusing on leading a tech sales team, collaborating on prototype development, and maximizing resources to drive client success. The position requires extensive SAP experience and expertise in various SAP modules and solutions.
Productization and Continuous Integration (CI) engineer
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a productization and CI developer to join their team. The role involves developing and maintaining high-quality software products using various technologies and programming languages. The ideal candidate should have Java programming skills, experience with build tools, source control systems, and CICD pipelines. A bachelor's degree is required, with a master's degree preferred.
Cyber Security Consultant - Data/Application Security
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company values curiosity, continuous learning, and diversity, providing training, promotion opportunities, feedback, and a supportive work-life balance culture.
Software Developer Intern 2026
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM is seeking growth-minded individuals to join their elite teams and shape the future of AI and cloud technology. The company offers opportunities for backend and frontend development, fueling the future of software technology, and being a guardian of quality. They provide a Developer Academy, global reach, and endless growth opportunities.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst for Record to Report (R2R). The position involves general accounting tasks, risk identification, and meeting client Service Level Agreements (SLAs). The role requires a bachelor's degree, proficiency in MS Office and ERP software, and strong interpersonal skills.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires experience with the Customer1 application, specifically in Supplier Services, and knowledge of Cobol, JCL, CSS, and Online systems.
Oracle Cloud Payroll Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on providing expert consulting for Oracle Cloud Payroll policies and processes. It outlines the required education, technical expertise, and skills needed for the role, including experience with Oracle HCM Cloud tools and the ability to lead the software development lifecycle.