Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
AI Architect
Company: Guidehouse
Location: Remote
Posted Nov 26, 2025
The job posting is for a Data Engineering and Architecture Consulting role focused on leading the design and implementation of scalable AI architectures. The position requires extensive experience in AI, machine learning, and data analytics, with a preference for experience in financial services or regulated industries. The role involves collaborating with cross-functional teams, providing technical leadership, and ensuring AI solutions comply with responsible AI standards.
DevOps manager
Company: Abbott
Location: Remote
Posted Nov 26, 2025
Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a portfolio of life-changing technologies in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott is focused on helping people with diabetes manage their health with innovative products and is a great place to work with excellent benefits and career development opportunities.
Technical Architect
Company: NECSWS
Location: Remote
Posted Nov 26, 2025
The job description highlights opportunities to work on mission-critical solutions and collaborate with teams, while emphasizing the company's commitment to employee benefits and making a societal impact through technology. The role offers professional growth, competitive compensation, and a supportive work environment.
AWS Software Developer
Company: First Advantage
Location: Remote
Posted Nov 26, 2025
The job description outlines the responsibilities and required skills for a software developer position. The role involves end-to-end technical delivery of cloud-based enterprise background screening software, working in a team environment, participating in product development sessions, and meeting quality and deadline metrics. The position requires 5+ years of C# .NET application development experience, experience with relational databases, web application development, and strong communication skills.
Manager - DevOps Engineering
Company: Blackbaud
Location: Remote
Posted Nov 26, 2025
The role is for a DevOps Manager to lead a team in transforming Cloud Delivery Engineering into a best-in-class cloud-ready organization. The focus is on quality, process, automation, and delivering highly scalable, reliable, secure, and performant platforms. The ideal candidate will have 10+ years of engineering experience, 5+ years in a managerial role, and in-depth knowledge of cloud platforms like Microsoft Azure and AWS.
LMS Administrator
Company: Blackbaud
Location: Remote
Posted Nov 26, 2025
Blackbaud University is seeking a highly organized and detail-oriented individual to collaborate with the instruction design and instructor team to populate the Blackbaud University Learning Management System (LMS) with various training types and elevate the client experience. The role involves executing strategies associated with the LMS and data infrastructure, supporting standard operating procedures, inputting training content, verifying course submissions, creating process documentation, auditing system quality, troubleshooting customer issues, identifying efficient ways to execute daily tasks, and responding to customer chats and emails.
Lead Engineer (IVR)
Company: Green Dot Corporation
Location: Remote
Posted Nov 26, 2025
Green Dot Corporation is seeking a Lead IVR Software Engineer to join their CES team. The role involves leading the full software development lifecycle for IVR applications, designing and developing IVR systems using platforms like Twilio or M365, and integrating IVR systems with backend services. The position requires a bachelor's degree in computer science or related field, 8+ years of software development experience with at least 3 years in IVR development and 2+ years in team leadership. The company offers a competitive salary range of $139,900 to $199,300 per year.
SW Engineer - Instant Pay
Company: Visa
Location: Remote
Posted Nov 26, 2025
Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and payments. Partnering with Visa, they help firms innovate and scale securely. The job role involves developing microservices and using AWS, with a focus on scalability and security.
Billing Specialist
Company: First Advantage
Location: Remote
Posted Nov 26, 2025
First Advantage is a leading provider of mission-critical background screening solutions, seeking a Billing Specialist to join their remote team in the United States. The role involves supporting billing collections, resolving discrepancies, and managing customer account reconciliations. The company values diversity, inclusion, and employee well-being, offering competitive benefits and growth opportunities.
Head of Digital
Company: Skyrocket Studios
Location: Remote
Posted Nov 26, 2025
The text outlines the responsibilities of a digital marketing manager role, focusing on leading and managing a digital team to execute integrated campaigns across social media, influencer marketing, paid search, SEO, and direct marketing. It emphasizes strategic direction, team development, stakeholder engagement, and aligning digital efforts with business goals.
Engineering Manager - Credit Cycle
Company: Visa
Location: Remote
Posted Nov 26, 2025
Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help customers innovate and build the next generation of banking and payment solutions. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.
Customer Success Manager
Company: ReflexAI
Location: Remote
Posted Nov 26, 2025
ReflexAI is seeking a Customer Success Manager to work with mission-driven organizations and ensure their frontline teams are effectively trained and empowered using the company's machine learning and natural language processing tools. The role involves managing customer relationships, collaborating with cross-functional teams, and contributing to refining customer success processes.