Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Marketing Science Manager
Company: Reddit
Location: Remote
Posted Nov 25, 2025
Reddit is seeking a Marketing Sciences Manager to lead a team and help advertisers succeed on the platform. The role involves managing a team, developing performance benchmarks, and optimizing ad campaigns. The position requires 5+ years of experience in advertising or analytics, familiarity with measurement solutions, and the ability to work cross-functionally.
Backend Engineer - Core Technology
Company: Stripe
Location: Remote
Posted Nov 25, 2025
Stripe seeks a software engineer to contribute to critical infrastructure systems, focusing on reliability, scalability, and productivity. The role involves working on distributed systems, developer tools, data platforms, and financial systems while aligning with Stripe's mission to grow the internet's GDP. The position offers autonomy, collaboration, and impact across multiple high-scale teams.
Senior Infrastructure Software Engineer
Company: Dropbox
Location: Remote
Posted Nov 25, 2025
The role of an Infrastructure Engineer at Dropbox involves shaping and constructing robust systems to support current products and future innovations. Responsibilities include building infrastructure for metadata management, expanding Dropbox's data fabric, optimizing analytics platforms, collaborating with cross-functional teams, and proactively identifying opportunities for improvement. The position requires a strong technical background, experience in managing large-scale systems, and the ability to navigate ambiguous situations.
Online Task Contributor - English (US)
Company: TELUS Digital
Location: Remote
Posted Nov 25, 2025
This is a part-time remote position evaluating and providing feedback on content to improve AI technologies. The role offers flexible hours, the ability to work from home, and the chance to contribute to the development of AI models used by major brands. Hourly earnings are estimated at $11.50 USD, with potential for higher pay based on productivity.
Staff Software Engineer - Backend
Company: Sprout Social
Location: Remote
Posted Nov 25, 2025
Sprout Social is hiring a Staff Software Engineer to join their Engineering team. The role involves working on a tech-giant scale with smaller supportive teams, processing billions of requests and social messages daily. The ideal candidate will have 7+ years of experience in software development, 5+ years in object-oriented programming, and 3+ years leading engineering projects. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.
VP - Product Management (Platform & Signature Experience)
Company: EDB
Location: Remote
Posted Nov 25, 2025
The candidate is seeking a VP of Product Management role overseeing the end-to-end user journey and execution layer of the EDB Postgres AI platform. The role involves leading teams responsible for platform services, hybrid management, telemetry, migrations, and partner marketplace integration. The ideal candidate should have 10+ years of product leadership experience, deep technical fluency in modern database technology and cloud-native architecture, and proven ability to define a world-class user experience for enterprise-grade software.
AI Content Designer
Company: R/GA Careers Page
Location: Remote
Posted Nov 25, 2025
The job description outlines the role of an AI Content Designer at Addition, focusing on creating next-generation content experiences using generative AI. The role involves crafting brand-right content across various surfaces, writing and refining prompts for LLMs, collaborating with multidisciplinary teams, and optimizing AI-generated content. The ideal candidate should have experience in content design, UX writing, or content strategy, along with AI fluency and strong editorial skills.
Enterprise Account Executive
Company: Elicit
Location: Remote
Posted Nov 25, 2025
Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring an Enterprise Account Executive to expand into complex enterprise environments like life sciences, biotech, and pharma. The role involves owning enterprise deals, managing the sales cycle, tailoring technical value, expanding accounts, shaping the sales motion, contributing to team growth, and being the voice of the customer.
Content Reviewer US
Company: TELUS Digital
Location: Remote
Posted Nov 25, 2025
This text is advertising a freelance opportunity to work as a Personalized Internet Assessor for TELUS Digital AI Community. The role involves analyzing and providing feedback on online content to improve search engine results. It is a part-time, long-term project with an estimated hourly rate of $14 USD. The text also mentions a global AI Community of 1 million+ contributors and provides details on the basic requirements, assessment process, and equal opportunity policy.
Director - Product Counsel
Company: Figma
Location: Remote
Posted Nov 25, 2025
Figma seeks a Director to lead their product counseling team, offering growth opportunities and a competitive salary. The role involves strategic legal guidance and collaboration across teams, with benefits including equity, health insurance, and remote work flexibility.
Student Representatives
Company: EDUopinions
Location: Worldwide
Posted Nov 25, 2025
EDUopinions is a platform that connects students and provides verified student reviews to help prospective students find the right educational institution. The company is looking for a Student Representative to gather student reviews and engage with students through various communication channels.
IAM Engineer - SailPoint ISC
Company: GuidePoint Security
Location: Remote
Posted Nov 25, 2025
GuidePoint is expanding its Identity and Access Management service offerings and is hiring an Identity Governance and Administration Engineer with SailPoint ISCIDN Implementation experience. The role involves implementing and enhancing SailPoint ISCIDN Identity Governance and Administration solutions, gathering and documenting technical requirements, and acting as a subject matter expert for client discussions. The ideal candidate should have hands-on experience with SailPoint ISCIDN technologies, common connectors, XML, JSON, web services, configuring workflows, user access certification campaigns, segregation of duties policies, and the software development lifecycle. Strong verbal and written skills are required to develop technical documentation and presentations, and experience in leading technical discussions with technical and non-technical stakeholders is preferred. SailPoint IDNISC Engineer certification is highly preferred. The company offers access to vendor-supplied training, paid vendor certifications, the opportunity to learn additional IAM security tools, and 100% remote work.