Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Staff Data Scientist
Company: Andela
Location: Remote
Posted Nov 24, 2025
Andela is a global talent marketplace connecting top remote technical talent with companies. They leverage AI to enhance talent matching and client engagement. The company seeks a Staff Data Scientist to lead advanced statistical modeling and generative AI initiatives, driving innovation in talent marketplace platforms.
Technical Program Manager - PMO
Company: GitLab
Location: Remote
Posted Nov 24, 2025
The role is for a Technical Program Manager to lead and contribute to cross-functional initiatives within GitLab's Engineering division. The position involves managing strategic technical programs, collaborating with stakeholders, driving program planning and execution, and fostering asynchronous communication. The ideal candidate should have 2-4 years of experience in technical program management or related roles, strong written communication skills, and the ability to work independently in a remote setting.
VP, Engineering
Company: Nutrafol
Location: USA
Posted Nov 24, 2025
Nutrafol is seeking a Vice President of Engineering to lead their engineering department, set technical vision, and drive innovation. The role involves building and leading an efficient engineering organization, overseeing the complete technology stack, and developing frontend, backend, and operations teams. The ideal candidate should have extensive experience in full-stack engineering, leadership, and managing engineering teams.
Software Engineer - Security Assurance
Company: Grafana Labs
Location: USA
Posted Nov 24, 2025
The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a 100% remote company. The role involves building and maintaining security observability, compliance, and control management systems. The ideal candidate should have experience in security programs, knowledge of security standards, and strong interpersonal skills. The company values agile principles, open communication, and an OSS-first mindset.
Associate Security Detection Engineer - Signals Engineering
Company: GitLab
Location: Remote
Posted Nov 24, 2025
The role involves joining the Signals Engineering team at GitLab to build and maintain a best-in-class signal development and detection engineering program. The team focuses on writing, maintaining, and testing threat detections with an emphasis on automation, LLM-aided efficiencies, and behavioral analysis. The ideal candidate should have experience in SOC detection engineering, incident response, or maintaining GitLab, along with an interest in cloud technologies, AI, and advanced detection capabilities.
Sr Security Assurance Engineer - Third Party Risk Management
Company: Databricks
Location: India
Posted Nov 24, 2025
The Databricks Security Assurance Team is seeking a Senior Security Assurance Engineer to help manage third-party security risk and achieve third-party certifications. The role involves operating and maturing the third-party risk management program, performing security assessments and audits, and supporting program metrics. The ideal candidate should have a bachelor's degree in Computer Science or related field, 7+ years of security experience with at least 3 years in third-party risk management, and experience working with internal legal teams and vendor security questionnaires.
Senior Director of Reals
Company: Modern Health
Location: USA
Posted Nov 24, 2025
The company is seeking a Senior Director of Renewals to own and drive the renewal strategy for their client base. The role involves building and executing strategies to protect and grow recurring revenue, leading and inspiring a team, developing a proactive renewal playbook, using data to inform decisions, forecasting accurately, identifying expansion opportunities, leveraging insights, being customer-centric, and partnering for growth. The ideal candidate should be a strategic leader, customer-obsessed, results-driven, proactively oriented, data-driven, familiar with the US healthcare ecosystem, analytical and insightful, a strong communicator, a team builder, and operationally excellent.
Business Intelligence Data Developer
Company: Guidehouse
Location: Remote
Posted Nov 24, 2025
The job posting is for a Business Intelligence Data Developer position in a GCP environment. The role involves designing data models, migrating transformations to BigQuery, collaborating with teams, and modernizing legacy applications. The position requires 6+ years of IT experience, BigQuery expertise, and knowledge of BI tools. The annual salary range is $113,000 to $188,000.
Product Manager (Clinical & AI Imaging)
Company: Henry Schein One
Location: Remote
Posted Nov 24, 2025
This job offers a Product Manager role with opportunities to shape dental tech innovations, collaborate across teams, and enjoy competitive compensation and benefits.
Enterprise Customer Success Manager (French speaker)
Company: Canonical
Location: Remote
Posted Nov 24, 2025
The role of an Enterprise Customer Success Manager at Canonical involves developing trust with customers, providing the best possible experience, and aligning expectations to facilitate adoption of new products or services. The position requires native French language skills, excellent English, and a strong background in IT with exposure to topics such as Linux OS, data applications, storage, cloud computing, networking, security, migration, and IoT. The role offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.
Senior Database Automation Engineer
Company: Upwork
Location: Remote
Posted Nov 24, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database engineering and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, optimizing database performance, and participating in on-call shifts. Upwork values diversity, inclusion, and offers opportunities to work on challenging projects with a supportive global team.
Sales Development Representative - Segment
Company: Twilio
Location: Remote
Posted Nov 24, 2025
The job posting is for a Sales Development Representative position at Twilio Segment. The role involves researching and generating prospective customers, breaking into new markets, achieving sales goals, and working closely with Account Executives. The company values diverse experiences and encourages everyone who meets the qualifications to apply.