Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Client Success Manager
Company: Modern Health
Location: UK
Posted Nov 24, 2025
The role of a Client Success Manager at Modern Health involves managing enterprise accounts, building relationships with global stakeholders, partnering with sales and internal teams, and driving engagement with mental wellness programs. The ideal candidate has experience managing large-scale client relationships, analyzing data, and achieving high retention, adoption, and expansion metrics.
Senior/Staff Technical Recruiter
Company: Runway
Location: USA
Posted Nov 24, 2025
The role is a Senior Staff Technical Recruiter at Runway, responsible for recruiting across Product Design and Engineering teams. The position involves managing the full cycle recruiting process, developing relationships with hiring managers, and designing unbiased interview processes. The company values diversity, pay equity, and offers a competitive salary range.
Senior Manager - Advanced Analytics, Marketing
Company: Airbnb
Location: USA
Posted Nov 24, 2025
Airbnb seeks a Senior Manager Advanced Analytics Marketing to drive growth through data analysis and innovation. The role involves leading teams, designing experiments, and developing tools for strategic decisions. The company emphasizes diversity, inclusion, and remote work opportunities with a focus on impactful contributions.
Solutions Engineer - Emerging Enterprise
Company: Lumos
Location: USA
Posted Nov 24, 2025
The role of a Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, structuring POCs, driving technical investments, and owning initiatives. The company values empathy, customer-centricity, and a desire to work in a high-growth startup environment.
Senior Software Engineer - Event Driven
Company: TCGplayer
Location: USA
Posted Nov 24, 2025
eBay is a global e-commerce leader that empowers millions of buyers and sellers in over 190 markets. The company is committed to pushing boundaries, fostering diversity, and creating economic opportunities. TCGplayer, a part of eBay, connects hobbyists and hobby businesses to communities, providing tools for collectible card game enthusiasts and professional sellers. The company is looking for a senior backend engineer to help design and implement backend services, ensuring high performance and scalability.
Senior Director - Data Engineering (AWS)
Company: phData
Location: USA
Posted Nov 24, 2025
This Senior Director Data Engineering role at phData offers high-impact opportunities in strategic customer leadership, technical innovation, and growth. It requires expertise in cloud platforms and leadership skills, with a focus on driving business outcomes and client success.
Head of Indirect Procurement Operations
Company: Dropbox
Location: Ireland
Posted Nov 24, 2025
Dropbox is seeking a Head of Procurement Operations to lead the transformation of procurement by harnessing innovation, automation, and collaboration. The role involves reimagining how the company buys and contracts, simplifying complexity, automating manual processes, and partnering cross-functionally to redefine procurement at scale. The ideal candidate will be a strategic operator and change agent with experience in global indirect procurement, people management, and leading global procurement operations.
Senior Consultant Data and AI Strategy
Company: phData
Location: USA
Posted Nov 24, 2025
This job description outlines a Senior Consultant AI & Data Strategy role with responsibilities including developing AI strategies, identifying use cases, and guiding clients. It lists required experience in consulting and AI technologies, along with company benefits like remote work and professional development opportunities.
Support Engineer
Company: n8n
Location: EMEA
Posted Nov 24, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, building a diverse team, cultivating a large community, and raising significant funding. n8n is committed to diversity, inclusion, and providing excellent customer support through its Tier 2 Support team.
Enterprise Account Executive
Company: Checkly
Location: USA
Posted Nov 24, 2025
Checkly is seeking a Senior Account Executive to join their sales team, offering remote work with NYC office access, competitive compensation, and opportunities to work with tech companies. The role emphasizes solving engineering challenges and growing enterprise accounts in a flexible, transparent startup environment.
Director - Accounting
Company: Ditto
Location: USA
Posted Nov 24, 2025
Ditto is hiring a Director of Accounting to lead the accounting function through the company's next stage of growth. The role involves owning GAAP restatement work, scaling internal systems, managing external vendors, building a high-performing team, and driving automation and AI adoption. The ideal candidate should have a CPA, 10+ years of progressive accounting experience, and a strong background in US GAAP and technical accounting standards.
Senior Database Reliability Engineer
Company: Webflow
Location: Argentina
Posted Nov 24, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Database Reliability Engineer to join their team and ensure databases and applications are performant, scalable, and reliable. The role involves optimizing database performance, designing and maintaining libraries, implementing caching strategies, collaborating with product engineers, and supporting MongoDB and PostgreSQL in production environments.