Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Backend Engineer
Company: Apollo.io
Location: India
Posted Nov 19, 2025
The job description for a Backend Engineer at Apollo highlights the role's critical importance in implementing best practices, working cross-functionally, and driving full lifecycle software development. The company values quality, performance, and scalability, and seeks candidates with strong technical skills, communication abilities, and a proactive mindset.
Revenue Operations Analyst
Company: Lumos
Location: USA
Posted Nov 19, 2025
The role of Revenue Operations Analyst at Lumos involves optimizing tools, data, and processes to drive revenue growth. Key responsibilities include owning the Deal Desk process, building sales territories and forecasting tools, supporting sales strategy projects, delivering insights and dashboards, and ensuring data accuracy. The ideal candidate has 4+ years of experience in Revenue or Sales Operations, preferably in a B2B SaaS organization, strong Excel/Google Sheets skills, experience with Salesforce and CPQ tools, and excellent communication and organizational skills.
Chief Compliance Officer - Derivatives Exchange
Company: Kraken
Location: USA
Posted Nov 19, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating the global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The company values diversity, merit, and equal opportunity.
Manager - Local Marketing
Company: California Closets
Location: USA
Posted Nov 19, 2025
California Closets, founded in 1978, is a leader in premium space management, offering custom-designed organizational solutions and exceptional service. The company values creativity, comfort, and connection in home design. The job description outlines the role of a Marketing Manager who partners with the National Marketing Director to support operators in achieving marketing goals through various campaigns and initiatives.
Account Executive
Company: Hightouch
Location: APAC
Posted Nov 19, 2025
Hightouch is seeking an experienced Enterprise Account Executive to join their fast-growing team. The role involves building and managing a pipeline of high-value enterprise accounts, driving outbound prospecting efforts, and collaborating with cross-functional teams to deliver a seamless customer experience. The ideal candidate will have a strong track record in sales, a passion for technology, and a talent for building meaningful relationships with clients.
Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu
Company: Canonical
Location: Anywhere
Posted Nov 19, 2025
Canonical promotes itself as a leading open-source provider offering global remote software engineering roles with competitive compensation, career growth opportunities, and a collaborative work environment. The job description highlights innovative projects, professional development, and a commitment to diversity and excellence.
Operations Analyst
Company: Oddball
Location: USA
Posted Nov 19, 2025
Oddball is a company that values learning, growth, and making a big impact. They are seeking an Operations Analyst to support their COO and Program Managers in maintaining operational excellence, ensuring compliance with federal contracting standards, and scaling internal processes. The role involves developing and maintaining internal operational processes, documenting SOPs and templates, managing risk tracking, assisting with project-level financial activities, and providing day-to-day support across business operations.
Senior Data Engineer
Company: Gusto, Inc.
Location: Canada
Posted Nov 19, 2025
Gusto is seeking a Senior Data Engineer to build reliable, scalable data systems that empower better work and life. The role involves partnering with analytics, product, and engineering teams to deliver data solutions that drive business impact. Preferred qualifications include 8+ years of experience in data engineering, strong SQL and Python skills, experience with dbt, data modeling, cloud platforms, CI/CD pipelines, monitoring, and AI/automation.
Senior Frontend Software Engineer
Company: Nearform
Location: Canada
Posted Nov 19, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior JavaScript Engineer to design and build applications using JavaScript, with a focus on React, Material UI, and Storybook. The role involves collaborating with clients, optimizing application performance, and working in an agile environment. Nearform offers competitive benefits and a flexible remote work culture.
Intermediate Backend Engineer (Ruby), Plan: Project Management
Company: GitLab
Location: North America,Latin America,APAC,EMEA
Posted Nov 19, 2025
The role involves collaborating with cross-functional teams to develop and optimize features, contributing to GitLab's Agile Planning offering. Required skills include Ruby on Rails, PostgreSQL, and experience with scalable systems. The position emphasizes ownership, code quality, and community engagement with opportunities to shape future features.
Associate Technical Support Engineer
Company: Recharge
Location: USA
Posted Nov 19, 2025
The job description outlines the responsibilities and requirements for a Technical Support role in a Customer Success team. The role involves providing 24/7 support to online merchants through live chat, email, and occasional phone calls. The ideal candidate should have technical expertise, strong communication skills, and a passion for problem-solving. The position offers a competitive salary and benefits package.
Senior Data Science Manager - Safety & Mods
Company: Reddit
Location: USA
Posted Nov 19, 2025
The Safety Insights Data Science Team at Reddit is growing and seeking an experienced Data Science Manager to lead a team of data scientists. The role involves collaborating with cross-functional partners to build and improve systems for safety and moderation on the platform. The manager will mentor the team, drive strategic initiatives, and communicate with various stakeholders.