Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Transaction Monitoring and Screening Analyst
Company: Green Dot Corporation
Location: USA
Posted Nov 19, 2025
This job posting for Green Dot's Transaction Monitoring and Screening Analyst role emphasizes AML compliance, remote work flexibility, and regulatory adherence. The position requires experience in financial crimes investigations, proficiency with compliance tools, and collaboration across teams. It highlights competitive pay, inclusive hiring practices, and a focus on regulatory compliance while noting visa sponsorship restrictions.
Dir I - Data Solutions
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The Regulatory Support Organization (RSO) is seeking a Director I Data Solutions to lead a team in developing data solutions for regulatory reporting. The role involves managing projects, collaborating with stakeholders, and ensuring high data quality. The ideal candidate should have strong communication skills, leadership experience, and expertise in data management and coding.
Growth Analytics Manager - Credit Cards
Company: Sunbit
Location: USA
Posted Nov 19, 2025
Sunbit is a fintech company that offers a modern, no-fee credit card experience managed through a mobile app. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers at scale. Sunbit is available across a nationwide network of 30,000+ in-person merchant locations and helps teams say yes more often while helping customers move forward with confidence.
Product Owner II - Underwriting Domain
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
This job description outlines a Product Owner II role focused on Agile team collaboration, AI-driven innovation in underwriting risk assessment, and cross-functional stakeholder alignment. The position emphasizes strategic product ownership, technical expertise in data science, and driving digital transformation through AI and analytics to enhance underwriting outcomes and operational efficiency.
FedRAMP Subject Matter Expert
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.
Senior Software Engineer - Data
Company: Count
Location: Remote
Posted Nov 19, 2025
Count is a fast-growing analytics platform empowering tech companies with innovative tools. They seek a skilled software engineer to drive growth, with competitive benefits and flexible work arrangements.
Director - Product Analysis
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The job description outlines the role of a Director of Personal Auto Product Underwriting Effectiveness at Liberty Mutual. The position involves leading a team to ensure correct classification of policy risks, optimizing quote flow and decisioning processes, developing verification strategies, integrating third-party data, and driving continuous improvement. The ideal candidate should be a strong manager with analytical knowledge and experience in managing others.
Product Analysis Senior Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The role involves conducting complex data analysis to identify and resolve defects, errors, and process inefficiencies within the Product organization. The Senior or Lead Product Analyst will collaborate with multiple stakeholders, including State Management, IT squads, Legal, various Product Teams, and Enterprise Risk teams, to deliver strategic recommendations that enhance operational outcomes. The position requires strong data analysis, business intelligence tools, and project management skills.
Senior Manager - Technical Accounting & Compliance
Company: Fortive
Location: USA
Posted Nov 19, 2025
The job description outlines a leadership role responsible for managing staff, leading SOX testing programs, providing training, and ensuring compliance. It requires a strong background in accounting, US GAAP, PCAOB standards, and SOX compliance. The ideal candidate should have excellent communication skills and the ability to work independently.
React Native Senior Developer
Company: Everbreed Systems, LLC
Location: USA
Posted Nov 19, 2025
A job posting for a Senior React Native Developer at a mission-driven SaaS company offering competitive salary, remote work, and health benefits. The role involves improving app performance and collaborating with teams, with opportunities for ownership and autonomy in a fast-moving startup environment.
Senior Manager
Company: Rob Levine Legal Solutions
Location: USA
Posted Nov 19, 2025
Rob Levine Legal Solutions is a leading provider of record retrieval services, specializing in efficiently gathering medical records and bills for personal injury and other legal clients. The company is seeking a highly organized and experienced Senior Manager to oversee record retrieval operations, manage a team, optimize processes, and ensure high-quality service delivery. The role requires a strategic thinker who can lead cross-functional teams, drive operational efficiencies, and uphold the company's commitment to delivering accurate and timely records.
Lead Anti-Cheat Client Engineer
Company: Scopely
Location: USA
Posted Nov 19, 2025
Scopely is seeking a Lead AntiCheat Client Engineer for an unannounced AAA crossplatform game. The role involves leading the design and implementation of client-side anticheat modules, reverse engineering suspected cheats, and creating architecture diagrams. The ideal candidate has 7+ years of software engineering experience, strong systems-level programming skills, and experience with security or anticheat software.