Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

SAP PTP VIM Consultant

Company: InPost

Location: Poland

Posted Nov 14, 2025

InPost is a European out-of-home delivery company with a large network of intelligent lockers. They are seeking experienced SAP VIM professionals to design, implement, and develop their systems, as well as provide user training and support.

Staff Engineer - Monopoly GO!

Company: Scopely

Location: USA

Posted Nov 14, 2025

Scopely is seeking a Staff Engineer to join their Monopoly GO game team. The role involves designing and implementing scalable backend systems, collaborating with a global team, and ensuring reliable and high-velocity development. The company values diversity, inclusion, and creating games for everyone.

Solutions Architect - UiPath

Company: WonderBotz

Location: USA

Posted Nov 14, 2025

This job description outlines a Solutions Architect UiPath role requiring 6-8 years of IT experience, UiPath expertise, and security clearance. The position involves designing automation solutions, collaborating with technical teams, and ensuring compliance with client strategies. It emphasizes teamwork, problem-solving, and certifications while offering competitive compensation and immediate start opportunities.

Full Stack Developer

Company: Xenith Solutions

Location: USA

Posted Nov 14, 2025

Xenith Solutions is a small family-focused business that provides superior service to Federal Civilian Defense and Intelligence organizations. They offer unmatched benefits and are seeking a Full Stack Developer with agile methodology experience to join their team in support of a Customs and Border Protection contract.

Senior Regional Account Manager

Company: First Advantage

Location: Singapore

Posted Nov 14, 2025

The position involves building and maintaining relationships with global and regional accounts, identifying upselling opportunities, and achieving high customer satisfaction. The role requires developing and implementing account strategies, collaborating with internal functions, and monitoring competitors. Qualifications include 8-10 years of experience in managing and growing accounts, strong account management skills, and excellent communication abilities.

Senior DevOps Engineer - Overture Maps Foundation

Company: Linux Foundation

Location: USA

Posted Nov 14, 2025

The Linux Foundation is a global organization that supports open source technology development and adoption. Overture Maps Foundation, under the Linux Foundation, develops open map data and seeks a Senior DevOps Engineer to ensure reliability and automation of data pipelines across cloud environments.

Senior Manager - Governance, Risk, and Compliance (GRC)

Company: D-Wave Quantum

Location: USA

Posted Nov 14, 2025

DWave is seeking a Senior Manager for Governance, Risk, and Compliance (GRC) to lead the company's global risk and compliance strategy. The role involves building and leading the GRC strategy across multiple frameworks, modernizing compliance through automation and data-driven reporting, leading enterprise risk management efforts, overseeing audits and certifications, collaborating with cross-functional teams, and representing DWave in customer and regulatory discussions. The ideal candidate should have a bachelor's degree, 10+ years of experience in GRC, and 5+ years in a leadership role, along with strong knowledge of modern frameworks and regulatory standards.

Accounts Receivable Specialist

Company: First Advantage

Location: Philippines

Posted Nov 14, 2025

The Accounts Receivable Specialist role involves managing end-to-end billing and collections processes to ensure timely and accurate invoicing, prompt payment posting, and effective resolution of outstanding balances. The role requires strong attention to detail, communication skills, and proficiency in systems like Oracle. The company offers a remote work arrangement, competitive benefits, and a day shift schedule.

Senior Director - AML Screening & Reporting

Company: Green Dot Corporation

Location: USA

Posted Nov 14, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong culture. The Screening and Reporting Senior Director role is responsible for overseeing AML screening, suspicious activity reporting, and regulatory compliance across Green Dot's issued accounts and third-party programs.

Lead – Data Engineer I

Company: Ollion

Location: India

Posted Nov 14, 2025

Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They focus on innovation, risk-taking, and making a difference. Ollion offers a collaborative work environment, competitive benefits, and opportunities for learning and growth.

Data Scientist 5 - Title and Launch Management

Company: Netflix

Location: USA

Posted Nov 14, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Merchandising and Content Understanding team aims to enable operational and creative excellence in content distribution and promotion. The team collaborates with partners to launch high-quality content and help members discover content they will love. The job posting is for a data scientist to join the team and develop content understanding signals across all formats to improve the discovery experience on the service.

QA Automation Engineer

Company: Protolabs

Location: Poland,Portugal,Spain,Italy,France

Posted Nov 14, 2025

Protolabs is an equal opportunity employer that values diversity and encourages all candidates to apply, even if they don't meet every qualification. The company is hiring a QA Automation Engineer Contractor to join their remote team in the EU. The role involves implementing and executing testing strategies, working closely with engineering and product teams, and maintaining an automated testing framework.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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