Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Business Development Representative (Thai Speaking)
Company: GitLab
Location: Singapore
Posted Nov 14, 2025
GitLab is seeking an enthusiastic Business Development Representative to join their Go To Market team in Singapore. The role involves leading initial outreach to targeted accounts, generating qualified meetings and pipeline, and collaborating with various teams. The ideal candidate should have proficiency in Thai and English, positive phone skills, experience in developing business in SEA countries, and knowledge of business process roles.
Corporate Marketing Events Analyst
Company: InvGate
Location: Argentina
Posted Nov 14, 2025
InvGate is a fast-growing SaaS company seeking a Corporate Marketing Project Manager to plan, manage, and coordinate experiential initiatives for internal and external audiences. The role involves coordinating participation in industry events, supporting sales and customer success teams, developing employer branding activities, creating PR initiatives, and contributing to corporate branding. The ideal candidate should have 5+ years of corporate event planning experience and strong critical thinking skills.
Senior Data Platform Engineering Services
Company: Newsela
Location: Argentina,Brazil,Mexico,Chile,Colombia,Costa Rica
Posted Nov 14, 2025
The job posting is seeking a senior-level data platform engineer contractor based in Mexico, Brazil, Costa Rica, Colombia, Chile, or Argentina. The role involves working with app developers and data stakeholders to create data system changes, respond to data inquiries, and contribute to initiatives. The contractor will build and maintain data pipelines, establish a data catalog, and optimize SQL query performance.
NOC Team Lead
Company: Twilio
Location: Colombia
Posted Nov 14, 2025
The job posting is for a NOC Team Lead position at Twilio to monitor carrier partner network performance and troubleshoot issues across Voice, SMS, and Identity services. The role involves leading day-to-day operations, acting as an escalation point, overseeing monitoring and alerting, managing reports and documentation, collaborating cross-functionally, driving automation initiatives, and fostering a positive team culture. The ideal candidate should have a proven track record in incident ownership, 8+ years of relevant experience, strong communication skills, and expertise in troubleshooting and reporting tools.
Technical Operations Manager
Company: Mercury
Location: USA
Posted Nov 14, 2025
This job posting seeks a Technical Operations Manager to lead team transformation, focusing on scalable systems and tech integration. Key responsibilities include team leadership, metric management, and innovation. The role offers competitive compensation and a diverse work environment.
Sales Development Representative
Company: Grafana Labs
Location: USA
Posted Nov 14, 2025
The job description for a Sales Development Representative (SDR) at Grafana Labs highlights the core missions of helping users navigate their Grafana journey, partnering with the sales team to identify new business opportunities, and developing transferable skills. The role involves balancing reactive and proactive work, using AI tools, and collaborating with cross-functional teams. The company values team-first attitude, humility, and continuous learning.
Senior Software Engineer - Billing Platform
Company: Grow Therapy
Location: USA
Posted Nov 14, 2025
The role is for a Software Engineer on the Billing Platform team at Grow Therapy, focusing on evolving a foundational billing system. The position involves designing scalable backend systems, writing high-quality code, conducting code reviews, driving architectural decisions, and proactively identifying system reliability risks. The ideal candidate has 6+ years of backend engineering experience, a systems thinking mindset, technical depth in backend languages and data modeling, and an execution-oriented approach.
Senior PSIRT Security Engineer
Company: GitLab
Location: EMEA
Posted Nov 14, 2025
The GitLab Product Security Incident Response Team (PSIRT) analyzes and validates vulnerability reports, collaborates with engineers to remediate and mitigate security issues, and manages the Coordinated Vulnerability Disclosure program. The role requires 5+ years of experience in vulnerability triage, remediation, and disclosure, strong understanding of code security, programming/scripting experience, and effective communication skills.
Senior React Native Engineering Services
Company: Newsela
Location: Argentina,Brazil,Mexico,Colombia,Costa Rica,Chile
Posted Nov 14, 2025
The job posting is seeking a skilled Contract Sr Machine Learning Engineer based in Argentina, Brazil, Colombia, Chile, Costa Rica, or Mexico. The role focuses on developing machine learning algorithms, data analysis, and optimizing data pipelines. The ideal candidate should have strong expertise in machine learning, natural language processing, and experience with large-scale data systems. The job also involves building and maintaining a scalable iOS application using React Native, working closely with various teams, and ensuring app store compliance.
Senior Product Designer - Emerging Creative
Company: Netflix
Location: USA
Posted Nov 14, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Product Designer to join the Emerging Creative Experience Design team, focusing on UX/UI strategy and high-visual craft across consumer products. The role involves collaborating with multidisciplinary teams to create immersive, engaging experiences that align with business goals and the Netflix brand.
Talent Acquisition Coordinator
Company: Muck Rack
Location: USA
Posted Nov 14, 2025
The Talent Acquisition Coordinator role involves supporting full-cycle recruiting operations, managing candidate communication, maintaining the Applicant Tracking System, and contributing to sourcing strategies and employer branding initiatives. Success is measured by smooth coordination, positive candidate experience, accurate data, strong collaboration, and contributions to key metrics.
Senior Machine Learning Engineer - Core Experience and Growth
Company: Reddit
Location: USA
Posted Nov 14, 2025
The Growth organization at Reddit focuses on connecting users to communities and creating engaging experiences. They are seeking a Senior Machine Learning Engineer to join the team and work on personalizing user experiences, building systems for real-time feature fetching and model inference, and collaborating with product and design partners. The role offers a high impact opportunity to own projects from ideation to production and contribute to the team's strategy.