Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Python Backend Developer
Company: The Motley Fool
Location: USA
Posted Nov 10, 2025
The job posting highlights opportunities to work with cutting-edge technologies, contribute to impactful financial tools, and collaborate with a respected company. It emphasizes innovation, team leadership, and professional growth in a dynamic engineering environment.
Principal Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 10, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience in software architecture, cloud infrastructure, and modern architectural patterns.
Staff Account Manager - Ad Operations
Company: Mozilla
Location: Canada
Posted Nov 10, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and focus on diverse areas including AI, social media, security, and more. The company is wholly owned by the nonprofit Mozilla Foundation and is looking for a Senior Account Manager to drive the long-term growth and strategic development of Mozilla's key advertising partnerships.
VP - Product Management (AI & Analytics)
Company: EDB
Location: USA
Posted Nov 10, 2025
The Vice President of AI & Analytics will own the strategy, delivery, and commercial success of the company's integrated intelligent portfolio. They will define the core value proposition, drive commercial results, and be an industry evangelist. The role requires deep expertise in AI systems and large-scale data analytics, as well as the ability to lead and inspire teams.
Staff Applied AI/ ML Engineer - Customer Experience Platform
Company: Gusto, Inc.
Location: Canada
Posted Nov 10, 2025
This job description outlines a technical leader role focused on developing AI/ML solutions to enhance customer experiences. The position requires expertise in advanced machine learning methods, cross-functional collaboration, and leadership in ML teams. It emphasizes scalable model development, algorithm innovation, and strategic technical direction for AI initiatives.
Senior Analyst - Portfolio
Company: SONY global
Location: USA
Posted Nov 10, 2025
This text describes Sony Corporation of America's job opening for a Senior Analyst Portfolio role, outlining responsibilities including cybersecurity operations, financial analysis, and cross-functional collaboration. It details qualifications, benefits like comprehensive healthcare and retirement plans, and company culture emphasizing diversity and flexible work arrangements.
Senior Ruby On Rails Engineer
Company: Nearform
Location: India
Posted Nov 10, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for enterprises. They are seeking a Senior Ruby on Rails Engineer to design and build applications, support component design and maintenance, optimize performance, and collaborate with clients. The role requires significant experience, deep knowledge of Ruby and Rails, and excellent communication skills. Nearform offers benefits such as remote work, flexible hours, paid time off, training allowances, and healthcare.
Staff Backend Software Engineer - Core Product, Poe
Company: Quora
Location: USA
Posted Nov 10, 2025
Quora is a remote-first company with a mission to grow and share the world's knowledge through its products Quora and Poe. The company is seeking a talented backend engineer to contribute to Poe's core product features, working on cutting-edge AI-powered user experiences. The role involves collaborating with cross-functional teams, leading projects, and mentoring junior engineers.
Business Development Specialist
Company: NavVis
Location: USA
Posted Nov 10, 2025
NavVis is a technology company that offers products and services to bridge the gap between physical and digital worlds, enabling users to create a new reality. The company is actively seeking dynamic and driven Business Development Specialists to shape the future of scaling revenue in their growing US teams. The role involves developing a person-focused strategy, setting qualified meetings, mastering value-driven communication, and partnering with Marketing to run strategic campaigns. NavVis offers a competitive compensation package, flexible working hours, and a hybrid work setup.
Security Engineer - Infrastructure Security
Company: OpenAI
Location: USA
Posted Nov 10, 2025
OpenAI is seeking a Security Engineer to join their Infrastructure Security team. The role involves designing and building security controls across diverse layers to defend against sophisticated adversaries and insider threats. The ideal candidate will have a deep understanding of security principles, a proactive mindset, and experience securing cloud platforms and on-prem deployments.
Senior Machine Learning Engineer
Company: Mercury
Location: USA
Posted Nov 10, 2025
The text discusses the invention of the Fast Fourier transform, which revolutionized signal analysis. It also mentions the Risk Onboarding team's work on efficiently reviewing customer applications while preventing money laundering and financial crimes. Mercury, a fintech company, is committed to providing an exceptional banking experience for startups and is seeking a candidate with 7+ years of experience in machine learning engineering, data engineering, backend software engineering, and/or DevOps.
Staff Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 10, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Staff Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires 10+ years of experience, expertise in AWS and Kubernetes, and strong communication skills.