Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

VP of Product - Payments

Company: Qualia

Location: USA

Posted Nov 10, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. Their platform brings together users from across the real estate ecosystem onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Qualia is looking for a product manager to own the strategy and execution of their payments network, which is a mission-critical platform sitting on top of trillions of dollars in real estate transaction payments.

WordPress Webmaster - Site Builder - (Ops)

Company: Ekwa Marketing Inc.

Location: Remote

Posted Nov 09, 2025

Job posting for WordPress developer converting Adobe XD designs into themes without plugins, focusing on SEO, accessibility, and remote work with competitive salary and benefits.

Collaborative Engineer - GitHub Copilot

Company: Atmosera

Location: India

Posted Nov 10, 2025

Atmosera is a Microsoft Partner with nine specializations and a member of the GitHub Advisory Board. They deliver cutting-edge integrated solutions using modern technology and human expertise. The company is seeking an AI-forward Software Engineer with expert-level knowledge of GitHub Copilot and Amazon Q features to design and deliver structured hands-on developer sprints.

Mid Market Account Executive

Company: Yubico

Location: USA

Posted Nov 10, 2025

Yubico is a leading provider of hardware authentication security keys, with a mission to make secure login easy and available for everyone. The company offers a holistic Total Rewards package, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave. Yubico values diversity, inclusion, and employee well-being, with employee resource groups and a strong company culture.

Technical Account Manager

Company: TTEC Digital

Location: USA

Posted Nov 10, 2025

TTEC Digital is a company that coaches clients to ensure their employees feel valued and supported, with a vision of creating a place where employees can thrive. They build customizable contact center solutions and offer services such as managing on-premise services, optimizing contact centers, performing cloud migrations, and improving existing technology investments. The role of a Technical Account Manager (TAM) involves serving as the operational and technical leader for a portfolio of clients, driving service delivery, leading client relationships, and ensuring operational excellence across all aspects of the client lifecycle.

Customer Success Associate

Company: Ekwa Marketing Inc.

Location: Remote

Posted Nov 09, 2025

Bizycorp Pvt Ltd offers a work-from-home position for a Customer Success Associate. The company values employee work-life balance and provides a flexible schedule. The role involves supporting the Customer Success Manager, coordinating follow-up tasks, maintaining client relationships, and creating content. The company offers benefits such as paid leave, professional training, and exposure to international clients.

Paid Ads Manager

Company: Talent Hackers

Location: Remote

Posted Nov 09, 2025

The company is hiring a Paid Ads Manager to plan, launch, and optimize high-performing ad campaigns across Google, Meta, and TikTok. The role involves managing $2K-$30K+ in monthly ad spend, collaborating with the team on targeting and creative testing, and delivering insights that drive real results, especially for ecommerce brands. The ideal candidate should be data-driven, proactive, and confident working directly with clients.

Software Engineer - Infrastructure Security

Company: OpenAI

Location: USA

Posted Nov 10, 2025

OpenAI is seeking a Security Software Engineer to join the Infrastructure Security team. The role involves designing and building critical security services, partnering with engineers to embed security into high-performance compute clusters, developing automation and detection tooling, driving high-impact initiatives, and leading design reviews and threat models. The ideal candidate should have strong software engineering skills, experience in building security infrastructure, deep understanding of security principles, expertise in securing cloud platforms, familiarity with container and orchestration security, a proactive mindset, and excellent communication skills.

Senior IV&V Analyst

Company: TestPros

Location: Remote

Posted Nov 09, 2025

TestPros is a successful IT services company established in 1988, providing a wide range of services to commercial and government clients. They are seeking an IV&V analyst for a 6-month project with the New Mexico State Land Office to improve lease data quality and standardize lease processing across divisions.

Product Operations Manager

Company: Qualia

Location: USA

Posted Nov 10, 2025

Qualia is a leading B2B real estate technology company that provides a shared digital closing platform for homebuyers, sellers, lenders, title and escrow agents, and real estate agents. They are seeking an experienced Product Operations Manager to serve as a strategic partner and force multiplier for their R&D organization, focusing on improving product development efficiency, team satisfaction, and cross-functional coordination.

Proposal Technical Solutions Architect

Company: Omniscius Consulting

Location: Remote

Posted Nov 09, 2025

The client is seeking an experienced Proposal Technical Solutions Architect to bridge technical solutions and persuasive communication. The role involves designing innovative technical solutions, writing compelling proposals, collaborating with teams, and continuously improving processes. The ideal candidate should have a technical background, proposal writing experience, and strong communication skills.

Program Manager

Company: ReflexAI

Location: USA

Posted Nov 10, 2025

The role is a Program Manager position at ReflexAI, a company that provides machine learning and natural language processing tools to mission-driven organizations. The role involves managing a large-scale global social impact program, coordinating with internal teams and external partners, and representing ReflexAI at conferences and events. The ideal candidate should have experience in program management, digital marketing, and managing multistakeholder initiatives.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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