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Enterprise Technical Support Analyst

Company: Waystar

Location: Louisville, KY

Posted Mar 12, 2024

<p><b>ABOUT THIS POSITION<b> <p> <p>Waystar modernizes the healthcare revenue cycle through innovative cloudbased technology We provide the highestrated client experience to more than 450000 providers 22000 healthcare organizations and 750 health systems and hospitals around the country Together our technology data and client support streamline workflows and improve financials for our clients so that they can focus on their patients We are deeply committed to living out our organizational values honesty passion curiosity fanatical focus best work always making it happen and joyful optimistic and fun <p> <p>Our Purpose <p> <p>We simplify and unify the healthcare revenue cycle Waystar leads the RCM industry provides best in class cloudbased RCM solutions that allow clients to collect more with less cost and less stress so they can focus on their goals patients and communities <p> <p><b>WHAT YOULL DO<b> <p> <p><b>Purpose of the Position<b> <p> <p>We are looking for a Enterprise Technical Support Analyst who is passionate curious and joyfully optimistic The Enterprise Technical Support Analyst serves as a frontline support contact for Waystars most strategic clients The Enterprise Technical Support Analyst provides support to our clients for simple urgent andor complex issues This is accomplished by handling support inquiries either by phone or by our web portal The ideal candidate understands the importance of professionalism when working with high profile clients and can prioritize tasks with the needed sense of urgency <p> <p><b>Key Responsibilities<b> <p> <ul><li>Answer incoming calls andor web cases from our most strategic clients<li> <li>Make outbound calls as needed to clients to resolve support cases<li> <li>Respond to case comments from our web portal to support our clients<li> <li>Documents support cases thoroughly showing research steps and resolution<li> <li>Identify client concerns and engage appropriate internal resources to ensure timely resolution<li> <li>Use resources to resolve issues in a timely and selfsufficient manner<li> <li>Communicates well within department and with other departments<li> <li>Strives to meet and exceed individual and team goals and metrics<li> <li>Abides by phone schedule to ensure enough coverage for our clients<li> <li>Ability to demonstrate professionalism in communicating with clients both written and verbally<li> <li>Performs other duties andor projects as assigned by management within the area of responsibility and control<li> <ul><p><b>WHAT YOULL NEED<b> <p> <p><b>Requirements <b> <p> <ul><li>4year bachelors degree preferred<li> <li>Experience working in healthcare whether it be medical billing coding administration etc or experience in revenue cycle management or technology support company is preferred Exceptional client service skill<li> <li>Technically savvy with excellent troubleshooting and analytical skills<li> <li>Working knowledge of EDI files is a bonus<li> <li>Demonstrated knowledge of Microsoft applications Outlook Work Excel<li> <li>Acts as a selfstarter and uses critical thinking skills regularly Professional effective and clear communication skills<li> <li>Comfortable with deescalating client issues and temperament<li> <li>Team Player You need to be able to work with others towards a common purposegoal to create strong alliances with clients partners and fellow employees<li> <ul><p><b>Must be authorized to work in the United States on a fulltime basis for any employer<b> <p> <p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>

Developer IV - W@H Lexington County, SC

Company: BlueCross BlueShield of South Carolina

Location: Lexington, KY

Posted Mar 12, 2024

<p><strong><b>Summary<b><strong> <p> <p>Responsible for analysis design programming and implementation of complex applications tasks and projects Devise feasible logical procedures to resolve business problems through the use of computer resources Formulate scope and objectives through research to develop or modify complex systems Review detailed specifications and recommend modifications Design code test and debug complex application programs <p> <p><strong><b>Description<b><strong> <p> <p><b>Logistics<b> <p> <p>This position is full time and will be <b>WH Lexington County SC<b> Customerfocused projectoriented programming environment Fast paced multiplatformed environment which may require action and response 24X7 to support the technical business needs of the customer <p> <p><b>What You Will Do<b> <p> <ul><li>Produce deliverables related to the assigned project Perform analysis design programming and implementation of systems and procedures to solve complex business or scientific problems Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area Apply conversions and enhancements to business systems May lead or provide expertise on assigned projects<li> <li>Work closely with customers business analysts and team members to understand business requirements that drive the analysis and design of quality technical solutions Ensure solutions are aligned with business and IT strategies and comply with the organizations architectural standards Assist in postimplementation support and system enhancements<li> <li>Test modified programs create necessary test files and data verify logic debug and write relevant documentation<li> <li>Design and develop IT systems Devise new sources of data and develop new approaches and techniques Involved in the full systems life cycle and is responsible for designing coding testing implementing maintaining and supporting complex application software that is delivered on time and within budget<li> <li>Provide guidance to lowerlevel programmersanalysts Act as an internal consultant by providing technical guidance on complex projects Determine and resolve problems with other systems analysts programmers and systems users<li> <li>Test designed programs verify logic perform any necessary debugging and write the documentation<li> <ul><p><b>To Qualify for This Position You Will Need<b> <p> <ul><li>Bachelors in a jobrelated field <p>Degree Equivalency 4 years job related work experience or Associates and 2 years job related work experience <p> <p>6 yearsof application development systems testing or other jobrelated experience <p> <p>Comprehensive understanding of applicationsdevelopment quality assurance and integration methodologies concepts and facilities in a mainframe midrange web andor PCLAN environment Demonstrates a high level of technical proficiency in the areas of programming languages platform capabilities and methods of systems analysis and program design<p><li> <li>Excellent analysis decisionmaking and problemsolving skills <li> <li>Demonstrates logical abstract thinking and assimilatingadhering to project goals and deadlines Ability to communicate effectively verbally and in writing<li> <li>Able to work well under pressure and as part of a team <li> <li>Strong knowledge of interpersonal skillsteam building <li> <li>Familiar with project management concepts <li> <li>Ability to assess requirements alternatives and risksbenefits for low to highimpact projects <li> <li>Pays attention to detail <li> <li>Ability to establish and maintain effective working relationships with employees clients vendors etc Indepth understanding of organizational functions behavior and interrelationships <p>Comprehensive knowledge of relevant operating systems programming languages and development tools and their usage in the company <p><li> <ul><p><b>What We Can Do for You<b> <p> <ul><li>401k retirement savings plan with company match<li> <li>Subsidized health plans and free vision coverage<li> <li>Life insurance<li> <li>Paid annual leave the longer you work here the more you earn<li> <li>Nine paid holidays<li> <li>Onsite cafeterias and fitness centers in major locations<li> <li>Wellness programs and healthy lifestyle premium discount<li> <li>Tuition assistance<li> <li>Service recognition<li> <li>Incentive Plan<li> <li>Merit Plan<li> <li>Continuing education funds for additional certifications and certification renewal<li> <ul><p><b>What to Expect Next<b> <p> <p><b>DRAAS experience<b> <p> <p><b>What to Expect Next<b> <p> <p>After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements <p> <p>Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred experience <p> <p>We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision We are an Equal Opportunity Employer <p> <p>Some states have required notifications Heres more information <p> <p><strong>Equal Employment Opportunity Statement<strong> <p> <p>BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status Additionally as a federal contractor the company maintains Affirmative Action programs to promote employment opportunities for minorities females disabled individuals and veterans It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations <p> <p>We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities <p> <p>If you need special assistance or an accommodation while seeking employment please email mycareerhelpbcbssccom or call 18002882227 ext 47480 with the nature of your request We will make a determination regarding your request for reasonable accommodation on a casebycase basis<p>

Senior Software Engineer - Hybrid

Company: GE Appliances

Location: Louisville, KY

Posted Mar 12, 2024

<p>At GE Appliances a Haier company we come together to make good things for life As the fastestgrowing appliance company in the US were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way We believe in the power of our people and in giving them the freedom to explore discover and build good things together <p> <p>The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities we come together we always look for a better way and we create possibilities <p> <p>Interested in joining us on our journey <p> <p>Join the GE Appliances Smart Home Solutions team and help lead product innovation new technology adoption and cloud strategy in the IoT domain as a Senior Software Engineer The ideal candidate for this role will have considerable software engineering experience the ability to work independently and proficiency in Java In this role Senior Software Engineer will drive engineering best practices mentor junior engineers and advance the SmartHQ platform and application capabilities <p> <p><strong>Position<strong> <p> <p>Senior Software Engineer Hybrid <p> <p><strong>Location<strong> <p> <p>USA Louisville KY <p> <p><strong>How Youll Create Possibilities<strong> <p> <ul><li>Design and guide the building of endtoend system architectures adhering to industry standard practices <li> <li>Deliver new capabilities through custom software development as well as leveraging existing products and tools <li> <li>Closely collaborate with leadership business stakeholders and engineering team members to lead implementation of application software<li> <li>Lead the design and build of software products enabling the SmartHQ experience and platform capabilities<li> <li>Plan develop size design implement and test solution components <li> <li>Manage handson engineering of difficult and complex sections of the application <li> <li>Own the full lifecycle of the platformmodulesprogram brainstorming development delivery maintenance and decommissioning <li> <li>Deliver solutions utilizing but not limited to the following technologies Java Nodejs React Puppet AWS Machine Learning Bash Linux Jenkins HTML JavaScript Git<li> <li>Produce detailed functional and technical software specification documents for scalable applications <li> <li>Follow best practices for maximum code reuse testability application integration performance reliability manageability and security <li> <li>Contribute to a highvelocity team expected to deliver solutions within weeks from concept to delivery <li> <li>Demonstrate an automation first approach to streamline processes <li> <li>Assist with incident response troubleshooting root cause analysis and problem resolution <li> <li>Mentor junior software engineers <li> <ul><p><strong>What Youll Bring to Our Team<strong> <p> <ul><li>Bachelors degree in computer scienceengineering or related field experience<li> <li>5+ years of Software Development experience in lieu of degree<li> <li>Knowledgeable about common tech stacks<li> <li>Strong proficiency in Java<li> <li>Experience with TDD and ability to advance testing automation both at a functional and integration level<li> <li>Experience with NoSQL DBMS<li> <li>Experience in Agile Software Development<li> <li>Experience developing solutions in AWS Azure or GCP<li> <li>Experience in IoT <li> <ul><p><strong><b>Our Culture<b><strong> <p> <p>At GE Appliances creativity meets passion and conversations lead to exceptional outcomes and experiences We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances We believe a diverse workplace where everyone is included and people can be their true and authentic selves fosters creativity and innovation We know our differences are our greatest strength The very best innovations across every function of a company come from diverse teams Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best every day Diversity at GE Appliances helps us achieve zero distance to our owners innovate smartly and connect to the communities and customers we serve We encourage and support the ideas aspirations and the wellbeing of everyone our employees and our communities <p> <p>GE Appliances is a trustbased organization It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization <p> <p>GE Appliances is an Equal Opportunity Employer Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law <p> <p>GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <p> <p>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an email to askrecruitinggeappliancescom<p>

Advanced Application Engineer

Company: Waystar

Location: Louisville, KY

Posted Mar 09, 2024

Waystar is seeking a skilled mid-level Application Engineer to join their expanding team. The role involves designing, building, and implementing web and process applications, collaborating with Technology and Business teams, and assisting Client Success in resolving production issues. Key responsibilities include proposing technical solutions, developing and testing improvements, adhering to coding standards, communicating progress, and participating in the QA process. The ideal candidate will have 2+ years of .NET and SQL Server experience, unit testing experience, strong communication skills, and the ability to work in fast-paced environments. Waystar offers competitive rewards, customizable benefits, generous paid time off, and a supportive work culture.

Senior Designer

Company: Humana

Location: Louisville, KY

Posted Mar 10, 2024

<p><b><b>Become a part of our caring community and help us put health first<b><b> <p> <p>Humanas The Hive is looking for a Senior Designer to join the team The Hive is Humanas inhouse agency a creative collective built exclusively to support the business and the brand We are responsible for creative content development across all media and enterprise brand identity management for a diverse portfolio of Humana brands Our core purpose is to create compelling brand expression and cohesive consumer experiences that enhance brand perception build trust and influence choice <p> <p>As the Senior Designer internally known as a Senior Creative Development Professional you will be a working team leader and a critical conceptual thinker who develops creative strategy and exceptional creative content across all media The work requires business curiosity and analysis of complex situations or data to determine the creative solution and the ability to successfully incorporate feedback while maintaining the integrity of an idea You will develop visual and verbal brand identity standards and brand expression for integrated marketing campaigns from concept to completion <p> <p><b> Key Role Functions <b> <p> <ul><li>Collaborate with a crossfunctional team to develop omnichannel campaigns that include email web print and SMS and create edit test and improve content that makes Humana plans easier to understand and use<li> <li>Ensures brand consistency campaign continuity and creative quality for Humana and CenterWell masterbrands<li> <li>Ability to deliver a range of creative solutions that translates business and brand objectives into compelling creative concepts for integrated marketing campaigns<li> <li>Operates with little instruction on daytoday work general instructions on new assignments establishes own work priorities and timelines and applies indepth brand knowledge to moderately complex situations<li> <li>Develops creative content for all media including print digital social video and environmental Experienced in photo direction retouching photography and developing best practices for designers and vendors<li> <li>Fosters a collaborative creative culture and provides constructive critique that elevates outcomes Experienced in creating efficient processes training teammates vendors and necessary support materials<li> <li>Regularly uses new technologies theories relevant industry trends and establishes creative development best practices<li> <ul><p>To be successful in this role you must make decisions on creative approach using discretion and independent judgment while fostering a collaborative culture with a diverse team of subject matter experts product managers and journey leadership to build and refine our development practices and continually iterate to ensure success You must demonstrate a mastery of brand and design principles relevant content development experience for performance marketing and proficiency with Agile methodologies Ultimately you will have the opportunity to institute processes that accelerate development and improve coordination across teams <p> <p><b><b>Use your skills to make an impact <b><b> <p> <p><b>Required Qualifications<b> <p> <ul><li> Bachelors degree in design or equivalent experience<li> <li> 5+ years of professional experience in a creative agency environment<li> <li> Industry competitive portfolio that demonstrates advanced skills developing campaign concepts brand identity and integrated consumer marketing campaigns<li> <li> Design mastery and ability to independently advance the creative development process from lowfidelity prototyping concepts through production across a broad range of media<li> <li> Advanced communication skills ability to deliver a persuasive creative presentation embrace and interpret constructive feedback and align diverse stakeholders to move the work forward<li> <li> Proficiency with industry standard design tools including Adobe Creative Suite Figma and Microsoft software<li> <li> Proficiency with Agile methodologies and focused on continuously improving consumer experiences<li> <ul><p><b> Preferred Qualifications <b> <p> <ul><li> Proficiency in web mobile and email content development<li> <li> Proficiency with Salesforce Marketing Cloud email content builder<li> <li> Familiar with After Effects and video production<li> <ul><p><b>Additional Information<b> <p> <p>To ensure Home or Hybrid HomeOffice employees ability to work effectively the selfprovided internet service of Home or Hybrid HomeOffice employees must meet the following criteria <p> <ul><li>At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended wireless wired cable or DSL connection is suggested<li> <li>Satellite cellular and microwave connection can be used only if approved by leadership<li> <li>Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a biweekly payment for their internet expense<li> <li>Humana will provide Home or Hybrid HomeOffice employees with telephone equipment appropriate to meet the business requirements for their positionjob<li> <li>Work from a dedicated space lacking ongoing interruptions to protect member PHI HIPAA information<li> <ul><p>Humana offers a variety of benefits to promote the best health and wellbeing of our employees and their families We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future including <p> <ul><li>Health benefits effective day 1<li> <li>Paid time off holidays volunteer time and jury duty pay<li> <li>Recognition pay<li> <li>401k retirement savings plan with employer match<li> <li>Tuition assistance<li> <li>Scholarships for eligible dependents<li> <li>Parental and caregiver leave<li> <li>Employee charity matching program<li> <li>Network Resource Groups NRGs<li> <li>Career development opportunities<li> <ul><p>Humana values personal identity protection Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file When required an email will be sent from Humanamyworkdaycom with instructions on how to add the information into your official application on Humanas secure website <p> <p><b>Scheduled Weekly Hours<b> <p> <p>40 <p> <p><b>Pay Range<b> <p> <p>The compensation range below reflects a good faith estimate of starting base pay for full time 40 hours per week employment at the time of posting The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills knowledge experience education certifications etc <p> <p>$76800 $105800 per year <p> <p>This job is eligible for a bonus incentive plan This incentive opportunity is based upon company andor individual performance <p> <p><b>Description of Benefits<b> <p> <p>Humana Inc and its affiliated subsidiaries collectively Humana offers competitive benefits that support wholeperson wellbeing Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work Among our benefits Humana provides medical dental and vision benefits 401k retirement savings plan time off including paid time off company and personal holidays volunteer time off paid parental and caregiver leave shortterm and longterm disability life insurance and many other opportunities <p> <p><b><b>About us<b><b> <p> <p>Humana Inc NYSE HUM is committed to putting health first for our teammates our customers and our company Through our Humana insurance services and CenterWell healthcare services we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need when they need it These efforts are leading to a better quality of life for people with Medicare Medicaid families individuals military service personnel and communities at large <p> <p><b>Equal Opportunity Employer<b> <p> <p>It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or because he or she is a protected veteran It is also the policy of Humanato take affirmative action to employ and to advance in employment all persons regardless of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status and to base all employment decisions only on valid job requirements This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment<p>

Senior Consumer eCommerce Specialist - Strategic Initiatives

Company: GE Appliances

Location: Louisville, KY

Posted Mar 10, 2024

<p>At GE Appliances a Haier company we come together to make good things for life As the fastestgrowing appliance company in the US were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way We believe in the power of our people and in giving them the freedom to explore discover and build good things together <p> <p>The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities we come together we always look for a better way and we create possibilities <p> <p>Interested in joining us on our journey <p> <p>The Senior Consumer Ecommerce Specialist Strategic Initiatives will be responsible for developing and executing the process to manage inbound requests from crossfunctional stakeholders to the Consumer eCommerce team This role will manage communication on initiative status from top of funnel to bottom of funnel This role will work with crossfunctional teams to build the bestinclass experience for identifying prioritizing and managing all inbound requests This role will also proactively identify key opportunities for the Consumer eCommerce team to prioritize develop and execute by driving strategy alignment with Brand National Ad DT UX Design Sales teams and agency partners <p> <p>Other key responsibilities include the ability to documentmap current intake processes and to develop and launch new processes designed to achieve efficiency and winning results against key success metrics <p> <p><strong>Position<strong> <p> <p>Senior Consumer eCommerce Specialist Strategic Initiatives <p> <p><strong>Location<strong> <p> <p>USA Louisville KY <p> <p><strong>How Youll Create Possibilities<strong> <p> <ul><li>Responsible for prioritization and resourcing of all inbound requests from Brand Channel and ME partners Bodewell Air amp Water Parts amp Filtration Monogram Cafe Profile GE Haier Hotpoint Refrigeration Cooking Dishwasher Clothes Care Global and eCommerce team<li> <li>Single point of contact for all needs from crossfunctional stakeholders<li> <li>Responsible for developing and managing the crossbrand functional calendar and coordination with other functional calendars such as Park Studios PR and Brand<li> <li>Initiate and track all Jira tickets aggregate necessary info hold meetings and perform all necessary tasks to move items through the workflow process from start to finish<li> <li>Responsible for developing and executing communication strategy and cadence to key stakeholders<li> <li>Provide progress reporting Track measure optimize and report on core KPIs<li> <li>Serve as key liaison working with Consumer Digital Solutions and DT teams<li> <li>Engage and manage crossfunctional team in continuous feedback cycle driving crossbrand alignment<li> <li>Build robust intake processtool to define prioritize and drive key initiative requests<li> <li>Establish and facilitate Consumer eCommerce stakeholder meetings driving alignment on priorities executing on time and on budget<li> <li>Work collaboratively within our matrixed organization to drive trust and efficiency enabling the Consumer eCommerce team to focus on core<li> <li>Think strategically and tactically while balancing competing priorities<li> <li>Partner with key agencies DT teams brand advertising merchandising product teams legal communications and PR to ensure consistency across all business touch points<li> <li>Drive regular leadership report outs on Consumer eCommerce initiatives in collaboration with crossfunctional teammates<li> <ul><p><strong>What Youll Bring to Our Team<strong> <p> <p><b>Requirements Qualifications<b> <p> <ul><li>Bachelors degree from an accredited university or college<li> <li>5 years of experience in one or more of the following areas digitalbrand marketing traditional marketing or media<li> <li>Minimum 2 years of prior eCommerce experience<li> <li>Experience in setting and managing sales and margin goals as well as the ability to establish and interpret relevant KPIsperformance and optimize merchandising plans to drive sales<li> <li>Prior experience working with web analytics digital toolstechnology and multiple vendoragency partners<li> <li>Strong collaboration skills with demonstrated ability to form strong partnerships and working relationships within the team crossfunctional and with vendoragency partners<li> <li>Excellent verbal written presentation and interpersonal communications skills<li> <ul><p><b>Desired Characteristics <b> <p> <ul><li>Bachelors degree from an accredited university or college in marketing or business administration<li> <li>Masters degree in Marketing Business or Finance<li> <li>Experience working with multiple brands in an omnichannel environment<li> <li>Demonstrated selfstarter with the ability to work in a very fastpaced matrixed organization serving as a catalyst for change and managing multiple work streams simultaneously<li> <li>The ability to understand and explain complex issues but also clearly identify and communicate the situation at a high level<li> <li>Ability to present and influence leadership in a clear and concise manner on eCommerce progress and key learnings<li> <li>Willingness to work hard and contribute positively to a unique fun and exceptional company culture<li> <li>Exhibit professional initiative and entrepreneurial drive<li> <li>Portfolio of successful implementations and performance in previous roles<li> <ul><p>LIDL1 <p> <p><strong><b>Our Culture<b><strong> <p> <p>At GE Appliances creativity meets passion and conversations lead to exceptional outcomes and experiences We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances We believe a diverse workplace where everyone is included and people can be their true and authentic selves fosters creativity and innovation We know our differences are our greatest strength The very best innovations across every function of a company come from diverse teams Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best every day Diversity at GE Appliances helps us achieve zero distance to our owners innovate smartly and connect to the communities and customers we serve We encourage and support the ideas aspirations and the wellbeing of everyone our employees and our communities <p> <p>GE Appliances is a trustbased organization It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization <p> <p>GE Appliances is an Equal Opportunity Employer Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law <p> <p>GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <p> <p>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an email to askrecruitinggeappliancescom<p>

Senior Embedded Software Engineer - Hybrid

Company: GE Appliances

Location: Louisville, KY

Posted Mar 10, 2024

<p>At GE Appliances a Haier company we come together to make good things for life As the fastestgrowing appliance company in the US were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way We believe in the power of our people and in giving them the freedom to explore discover and build good things together <p> <p>The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities we come together we always look for a better way and we create possibilities <p> <p>Interested in joining us on our journey <p> <p>Join the firmware design team and help develop the embedded controls for the next generation of highend consumer friendly and energy efficient appliances We provide learning opportunities challenges and support for our software engineers We are applying the latest techniques in software development such as Agile TDD Continuous Integration and Testing Automation to embedded software Every day we push ourselves to find innovative solutions produce higher quality code and deliver it on schedule <p> <p><strong>Position<strong> <p> <p>Senior Embedded Software Engineer Hybrid <p> <p><strong>Location<strong> <p> <p>USA Louisville KY <p> <p><strong>How Youll Create Possibilities<strong> <p> <ul><li>We develop in C production code and scripting languages like Lua and JavaScript tooling<li> <li>We work in a resourceconstrained environment with generally no heap and primarily run bare metal but some projects use an RTOS<li> <li>We use the industryleading version control system Git<li> <li>We are Agile<li> <li>Were heavily invested in Test Driven Development TDD which is a great way to work<li> <li>We use continuous integration to automate builds and identify issues quickly<li> <li>Were invested in continuous learning and full time developers have the opportunity to attend software conferences<li> <li>Were doing a lot of work towards making connected appliances this means creating both highly debuggable platforms for development as well as enabling Internet of Things IoT functionality<li> <li>MacBook Pros are available to all developers in Louisville and the vast majority choose to use a Mac<li> <ul><p><strong>What Youll Bring to Our Team<strong> <p> <p><b>Requirements<b> <p> <ul><li>BS Electrical Computer or Software Engineering or equivalent<li> <li>5+ years Embedded Software Development<li> <li>Experience with formal software development process such as Agile<li> <li>Knowledge of Embedded Software Development Tools amp software languages C<li> <li>Knowledgeable of theory and use of Test Driven Development TDD<li> <li>Passion for software<li> <ul><p><b>What you need to Succeed<b> <p> <ul><li>Strong project planning and project leadership skills and experience<li> <li>Excellent analytical skills and ability to work in a team oriented environment<li> <li>Software Languages C++ Lua JS<li> <li>Experience working with global software development team<li> <li>Experience using emulators oscilloscopes simulators and software analysis tools<li> <li>Experience developing in a UnixLinux environment<li> <li>Experience with resource limited microcontrollers<li> <li>Experience with UL60730 UL1998<li> <li>Six Sigma certified Green Belt or Black Belt<li> <ul><p><b>Hybrid Travel Requirements<b> <p> <p>We offer hybrid work arrangements for our Developers We value inperson interaction at the office for team activities like sprint demosretrospectives technical design reviews and collaborative testing sessions For days spent writing software we support our developers working from the office or from home <p> <p><strong><b>Our Culture<b><strong> <p> <p>At GE Appliances creativity meets passion and conversations lead to exceptional outcomes and experiences We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances We believe a diverse workplace where everyone is included and people can be their true and authentic selves fosters creativity and innovation We know our differences are our greatest strength The very best innovations across every function of a company come from diverse teams Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best every day Diversity at GE Appliances helps us achieve zero distance to our owners innovate smartly and connect to the communities and customers we serve We encourage and support the ideas aspirations and the wellbeing of everyone our employees and our communities <p> <p>GE Appliances is a trustbased organization It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization <p> <p>GE Appliances is an Equal Opportunity Employer Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law <p> <p>GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <p> <p>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an email to askrecruitinggeappliancescom<p>

Manager, Application Engineering

Company: Waystar

Location: Louisville, KY

Posted Mar 10, 2024

<p><b>ABOUT THIS POSITION<b> <p> <p>The Manager Application Engineering is responsible for managing a team of brilliant Application Engineers and QA resources to build the awardwinning products we offer to our clients Our Managers are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical <p> <p><b>WHAT YOULL DO<b> <p> <ul><li>Manages all daytoday activities of the team<li> <li>Conducts People Operations responsibilities for all assigned team members including performance reviews disciplinary action etc<li> <li>Schedules projects and resources and monitors project timelines will ultimately be accountable for the success or failure of all team projects<li> <ul><ul><li>Motivates and provides guidance to team members to accomplish team goals through counseling performance reviews mentoring and team building activities<li> <li>Coaches team members helping them develop into more seniorexperienced resources<li> <li>Works with the Business Product Owners to identify priorities for Application Development and enhancements acquires resources for projects to fit the current and future needs of the Business<li> <li>Works closely and cohesively with other Managers within Technology as well as with key stakeholders in related departments<li> <li>Helps other Technology Managers set and implement policies and procedures related to application quality standards and testing<li> <ul><ul><li>Technical capabilities are on par with the Lead Application Engineer<li> <li>Plays an integral part in establishing driving and enhancing processes and procedures within the team and within the Technology department as a whole<li> <li>Establishes training offerings suited for individuals needs for them to progress<li> <li>Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members<li> <li>Additional duties as assigned<li> <ul><p><b>WHAT YOULL NEED<b> <p> <ul><li>7+ years of NET and SQL Server experience<li> <ul><ul><li>3+ years experience as a Technical LeadLead Engineer<li> <li>Unit Testing experience<li> <li>Excellent written and verbal communication skills<li> <li>Ability to work in a very fastpaced environment amp welcome change<li> <li>Highly selfmotivated<li> <ul><ul><li>Ability to work both in team and solo environments<li> <li>Experience building highly scalable software solutions<li> <li>Subject Matter Expertise in at least one technical track<li> <li>Ability to run a team of 3+ team members<li> <li>Able to plan and initiate multiquarter projects with a full project team<li> <ul><ul><li>Bachelors degree in related field or equivalent work experience<li> <ul><p><b>Preferred Skills<b> <p> <ul><li>NTier and SaaS development experience is preferred<li> <li>Prior experience as a people leader<li> <ul><p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>

Software QA Engineer - Small Domestic Appliances (SDA)

Company: GE Appliances

Location: Louisville, KY

Posted Mar 12, 2024

<p>At GE Appliances a Haier company we come together to make good things for life As the fastestgrowing appliance company in the US were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way We believe in the power of our people and in giving them the freedom to explore discover and build good things together <p> <p>The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities we come together we always look for a better way and we create possibilities <p> <p>Interested in joining us on our journey <p> <p>The Software QA Engineer will be responsible for performing integration testing of the embedded appliance firmware with mobile Apps Bluetooth and WiFi communications cloud systems and thirdparty integrations In this role the Software QA Engineer will ensure all software implementations are fully verified and validated against the requirements and confirm results are documented and communicated to the team The Software QA Engineer will also design and maintain software solutions for automated regression testing and participate in the design and maintenance of test system hardware Additionally the Software QA Engineer will be a consumer advocate for the SDA product line working closely with the connected QA teams and software development teams to promote an excellent user experience This is an inperson role in Louisville KY <p> <p><strong>Position<strong> <p> <p>Software QA Engineer Small Domestic Appliances SDA <p> <p><strong>Location<strong> <p> <p>USA Louisville KY <p> <p><strong>How Youll Create Possibilities<strong> <p> <ul><li>Create test plans to ensure software implementations meet design requirements<li> <li>Assist in root cause analysis by collecting data from various components in the system<li> <li>Verify the OTA process can be performed successfully<li> <li>Consult on the design of Hardwareintheloop HIL<li> <li>Create automated regression testing solutions using LabVIEW and other languagesframeworks such as nodejs Jasmine etc<li> <li>Develop largescale applications to control data acquisition hardware and communicate with appliances over a communication bus<li> <li>Review test plans automation sequences and code changes made by team members<li> <li>Participate in AgileScrum meetings such as daily standups sprint planning sprint reviews andor retrospectives as needed<li> <li>Explore emerging technologies such as AI for application in software testing<li> <li>Some travel may be required less than 10 to domestic and international GE Appliances locations<li> <ul><p><strong>What Youll Bring to Our Team<strong> <p> <ul><li>Bachelors degree in Electrical Engineering Computer Science or related field or equivalent industry work experience<li> <li>3+ years of experience testing embedded software<li> <li>Strong programming background<li> <li>Familiarity with both Android OS and iOS along with ADB Xcode etc<li> <li>Deep understanding of firmwaresoftware development processes<li> <li>Excellent analytical skills and ability to work in a teamoriented environment<li> <li>Demonstrated initiative leadership communication and interpersonal skills<li> <li>Demonstrated ability to adapt to changing requirements during the development process<li> <ul><p><strong><b>Our Culture<b><strong> <p> <p>At GE Appliances creativity meets passion and conversations lead to exceptional outcomes and experiences We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances We believe a diverse workplace where everyone is included and people can be their true and authentic selves fosters creativity and innovation We know our differences are our greatest strength The very best innovations across every function of a company come from diverse teams Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best every day Diversity at GE Appliances helps us achieve zero distance to our owners innovate smartly and connect to the communities and customers we serve We encourage and support the ideas aspirations and the wellbeing of everyone our employees and our communities <p> <p>GE Appliances is a trustbased organization It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization <p> <p>GE Appliances is an Equal Opportunity Employer Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law <p> <p>GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <p> <p>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an email to askrecruitinggeappliancescom<p>

Shows & Brand Operations Specialist

Company: GE Appliances

Location: Louisville, KY

Posted Mar 12, 2024

<p>At GE Appliances a Haier company we come together to make good things for life As the fastestgrowing appliance company in the US were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way We believe in the power of our people and in giving them the freedom to explore discover and build good things together <p> <p>The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities we come together we always look for a better way and we create possibilities <p> <p>Interested in joining us on our journey <p> <p>The Shows amp Brand Operations Specialist is responsible for managing logistics for shows and brand experiences that contribute to the success of the business by streamlining show logistic communications overseeing merchandising needs and coordinating experiential campaigns that align with marketing initiatives This is a critical role in ensuring the successful execution of projects that enhance our brand presence and delight our customers <p> <p><strong>Position<strong> <p> <p>Shows amp Brand Operations Specialist <p> <p><strong>Location<strong> <p> <p>USA Louisville KY <p> <p><strong>How Youll Create Possibilities<strong> <p> <p>Manage Logistics for Shows amp Brand Experiences <p> <ul><li>Project manage logistics for shows and brand experiences including scheduling budgeting and vendor management<li> <li>Facilitate clear and timely communication among project team members stakeholders and management Provide regular updates on project progress milestones and any deviations from the plan<li> <li>Collaborate with brand and product teams to ensure alignment across all product and brand plans as well as product features and benefits<li> <li>Coordinate and help manage ordering of all GE Appliances product and prototypes for trade shows and events<li> <li>Establish quality standards and ensure deliverables meet these standards Conduct regular reviews and quality checks to verify project outputs align with stakeholder expectations<li> <li>Manage changes to project scope schedule and resources effectively Assess the impact of changes and adjust plans accordingly to minimize disruptions<li> <li>Creates runofshow talking points and alignment for show events and engagements<li> <li>Work with Merchandising team to coordinate highdemand prototypes between photography and show needs<li> <li>Coordinate experiential marketing campaigns to promote brand awareness and engagement<li> <ul><p>HJI Supply Chain Management <p> <ul><li>Implement supply chain solution strategy to optimize efficiency and streamline operations for marketing collateral and display needs<li> <li>Conduct monthly report out to brand teams and quarterly report out to marketing executive teams on supply chain effectiveness of display and marketing collateral logistics and adjust strategies accordingly<li> <li>Manage contracts with suppliers by partnering and advising sourcing on SOW and MSA content<li> <li>Track project SOW to meet budget plan<li> <li>Provide insights and data related to overall sales field demand on marketing collateral and displays loaded on HJI<li> <ul><ul><li>Work with Display project manager to organize and onboard displays or display suppliers to HJI marketing portal<li> <li>Guide and manage quarterly business review QBR with all suppliers to analyze strengths weaknesses and growth<li> <li>Identify suppliers market positioning and measure performances to identify areas for improvement and generate next step partnership strategies on an ongoing basis<li> <ul><p>Other related duties as assigned <p> <ul><li>Work with brand product and advertising team on facilitating strategy and communication regarding environment set needs<li> <li>Coordinate communication for kitchen set modification needs between internal teams and suppliers to ensure resources are in place<li> <li>Warehouse inventory management<li> <li>Oversee marketing merchandising activities including product placement and promotional materials to enhance brand visibility and drive sales<li> <ul><p><strong>What Youll Bring to Our Team<strong> <p> <p><b>Minimum Qualifications<b> <p> <ul><li>Bachelors degree in Marketing Business Administration Event Management or related field<li> <li>Minimum 3 years of experience in one or more of the following areas project management preferably in experiential marketing or event management<li> <li>Strong organizational skills with the ability to manage multiple projects simultaneously<li> <li>Excellent communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams<li> <li>Proficiency in logistics management and supply chain solutions<li> <li>Knowledge of kitchen set coordination and culinary event logistics<li> <li>Familiarity with marketing merchandising strategies and tactics<li> <li>Detailoriented with a focus on delivering highquality results within budget and timeline constraints<li> <ul><p><b>Working Conditions<b> <p> <ul><li>Work may require occasional weekend andor evening event management<li> <li>Must be willing and able to travel up to 30 of the time<li> <ul><p><strong><b>Our Culture<b><strong> <p> <p>At GE Appliances creativity meets passion and conversations lead to exceptional outcomes and experiences We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances We believe a diverse workplace where everyone is included and people can be their true and authentic selves fosters creativity and innovation We know our differences are our greatest strength The very best innovations across every function of a company come from diverse teams Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best every day Diversity at GE Appliances helps us achieve zero distance to our owners innovate smartly and connect to the communities and customers we serve We encourage and support the ideas aspirations and the wellbeing of everyone our employees and our communities <p> <p>GE Appliances is a trustbased organization It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization <p> <p>GE Appliances is an Equal Opportunity Employer Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law <p> <p>GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <p> <p>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an email to askrecruitinggeappliancescom<p>

Customer Support Analyst

Company: Interapt

Location: Louisville, KY

Posted Mar 12, 2024

<p>Interapt is a leading technology services company that is transforming industries and empowering humans with technology Our team is comprised of passionate individuals who are dedicated to excellence and have a strong desire to make a positive impact We are committed to creating an inclusive and diverse workforce that fosters growth and development <p> <p>Interapt is currently seeking a <strong>Customer Support Analyst <strong>for a contract opportunity on our team In this role you will be responsible for providing advanced technical support and troubleshooting assistance to our customers You will play a critical role in ensuring customer satisfaction and resolving complex issues in a timely manner <p> <p>Responsibilities <p> <ul><li>Provide tier I technical support to customers via phone email and chat<li> <li>Identify troubleshoot and resolve complex technical issues<li> <li>Collaborate with 1 support team to provide seamless customer service experience<li> <li>Document and track customer issues using our internal ticketing system<li> <li>Escalate unresolved issues to appropriate internal teams<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Minimum of 1 years of experience in a customer support analyst role<li> <li>Knowledge of Service Now and customer support tools<li> <ul><ul><li>Strong technical aptitude and ability to quickly learn new technologies<li> <li>Proven experience in troubleshooting and resolving complex technical issues<li> <li>Excellent communication and interpersonal skills<li> <li>Ability to work independently and in a team environment<li> <ul><p>If you are a customerfocused problem solver with a passion for technology we would love to hear from you Join our team at Interapt and be part of our mission to transform industries and empower humans with technology <p> <p><strong>Benefits<strong> <p> <ul><li>100 Remote Work <li> <li>Training amp Development<li> <li>Health Care Plan Medical Dental amp Vision<li> <li>Retirement Plan 401k IRA<li> <li>Life Insurance Basic Voluntary amp ADampD<li> <li>Paid Time Off Vacation Sick amp Public Holidays<li> <li>Family Leave Maternity Paternity<li> <li>Short Term amp Long Term Disability<li> <li>Wellness Resources<li> <ul>

Senior Sales Operations Analyst - Bodewell (Remote)

Company: GE Appliances

Location: Louisville, KY

Posted Mar 12, 2024

<p>At GE Appliances a Haier company we come together to make good things for life As the fastestgrowing appliance company in the US were powered by creators thinkers and makers who believe that anything is possible and that theres always a better way We believe in the power of our people and in giving them the freedom to explore discover and build good things together <p> <p>The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities we come together we always look for a better way and we create possibilities <p> <p>Interested in joining us on our journey <p> <p>The Senior Sales Operations Analyst Bodewell is responsible for building processes and procedures to drive initiatives of Bodewell a new externalfacing growth channel for GE Appliances Bodewell is focused on acquiring new owners and achieving lifetime loyalty through a seamless and integrated consumer experience This role will focus on operationalizing our process framework for ecosystems through partnerships with new and existing customers within the Bodewell channel This includes data analysis reporting project management development and execution of standard operating procedures for Bodewell Partnerships They will work crossfunctionally to leverage relationships with internal and external stakeholders to refine and refocus our processes in local regional and national markets This role works closely with Bodewells Principal Business Development Manager in the growth and facilitation of Bodewell Partnerships <p> <p><strong>Position<strong> <p> <p>Senior Sales Operations Analyst Bodewell Remote <p> <p><strong>Location<strong> <p> <p>USA Louisville KY <p> <p><strong>How Youll Create Possibilities<strong> <p> <p>Responsible for executing establishing and refining standard operation procedures for existing partners and expansion efforts within Bodewell Partnerships <p> <ul><li>Be a direct point of contact for Area Sales Manager to properly onboard Bodewell Partners and set them up for operational success<li> <li>Work cross functionally with various business channels and Mircoenterprises to build processes for program execution at the partner and franchisee level<li> <li>Ensure all customer requirements and benefits associated with each project are realized<li> <li>Work crossfunctionally to execute solutions between internal business functions enabling the team to meet project delivery commitments and move fast<li> <li>Facilitate discussions between impacted business teams and appropriate business solutions architect to ensure all necessary SOPs are executed and training is conducted prior to launch to ensure smooth hypercare and project handoff<li> <li>Manage partner database and provide weekly update on where we stand in current programs pretopost launch<li> <li>Leverage AI in role to drive efficiency<li> <ul><p>Develop and maintain network of crossfunctional relationships to drive the initiatives in Bodewell <p> <ul><li>Work closely with DTProject Managers to develop data driven processes for program improvements and key learnings<li> <li>Track project benefits and results postlaunch and compare to initial estimates to inform future priority decisions<li> <li>Responsible partner onboarding post commitment from customer executing account setup maintenance agreements terms and conditions and systems integrations<li> <li>Work alongside internal and external partners and customers to facilitate proper integration of Bodewell Programs<li> <ul><p>Provide Analysis Processes and Problem Solve <p> <ul><li>Execute SOPs in each lane of partnerships that can be developed and utilized on a national scale<li> <li>Leverage data to identify points of failure and opportunities that the initiative can continually evolve and improve<li> <li>Deliver compelling presentations with proposed recommendations to enable leadership decision making<li> <ul><p><strong>What Youll Bring to Our Team<strong> <p> <p><b>Minimum QualificationsRequirements<b> <p> <ul><li>Bachelors degree from an accredited college or university<li> <li>5 years relevant professional experience including 2 years in field sales experience<li> <li>Strong data analytics background with experience utilizing data to drive growth with partners and customers<li> <li>Ability to truncate large amounts of information into a clear and concise manner<li> <li>Effective communicator with strong written and verbal presentation skills with ability to effectively communicate at all levels both internally and with external organizations<li> <li>Detail + process oriented<li> <li>Strong networking skills<li> <li>Must be willing and able to travel as needed to fulfill the duties of the role which will fluctuate based on business needs Travel estimated at 25 of the time<li> <ul><p><b>Desired CharacteristicsPreferred Qualifications <b> <p> <ul><li>Minimum 5 years of sales financial or project management experience<li> <li>Experience in finished durable goods<li> <ul><ul><li>Selfstarter who can spearhead an initiative with limited direction and embrace ambiguous situations with a problemsolving mindset<li> <ul><ul><li>Collaborative approach with ability to work crossfunctionally with teams to drive a project process or otherwise from start to finish<li> <ul><ul><li>Demonstrated ability to leverage creative thinking in conjunction with an analytical mindset able to identify problems that may not be overt and bring solutions to the table<li> <li>Ability to form and maintain strong relationships across internal and external colleagues and stakeholders<li> <ul><p><strong><b>Our Culture<b><strong> <p> <p>At GE Appliances creativity meets passion and conversations lead to exceptional outcomes and experiences We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances We believe a diverse workplace where everyone is included and people can be their true and authentic selves fosters creativity and innovation We know our differences are our greatest strength The very best innovations across every function of a company come from diverse teams Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best every day Diversity at GE Appliances helps us achieve zero distance to our owners innovate smartly and connect to the communities and customers we serve We encourage and support the ideas aspirations and the wellbeing of everyone our employees and our communities <p> <p>GE Appliances is a trustbased organization It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization <p> <p>GE Appliances is an Equal Opportunity Employer Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law <p> <p>GE Appliances participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US <p> <p>If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an email to askrecruitinggeappliancescom<p>

Frequently Asked Questions

What are typical salary ranges for Relocation Assistance roles by seniority?
Salaries for Relocation Assistance roles vary significantly based on experience, location, and company. Entry-level Relocation Coordinators or Immigration Assistants typically earn $50,000 - $70,000 annually. Mid-level Global Mobility Specialists or Senior Relocation Consultants with 3-7 years of experience can expect $70,000 - $100,000. Senior roles like Global Mobility Managers or Directors of Expatriate Services, often requiring 7+ years of expertise, command salaries ranging from $100,000 to $150,000+, with potential for higher compensation in large multinational corporations.
What skills and certifications are essential for Relocation Assistance professionals?
Key skills include exceptional project management, strong cross-cultural communication, in-depth knowledge of immigration laws (e.g., H-1B, L-1 visas, Schengen rules), tax implications for expatriates, and vendor management. Empathy, problem-solving, and regulatory compliance expertise are also crucial. Relevant certifications like the Global Mobility Specialist (GMS) or Certified Relocation Professional (CRP) from Worldwide ERC are highly valued and demonstrate specialized knowledge in the field.
Are remote work opportunities common in Relocation Assistance?
Remote work availability in Relocation Assistance varies. Roles focused on policy development, vendor management, or back-office coordination, which rely heavily on digital communication and systems, can often be hybrid or fully remote. However, positions requiring direct on-site support for relocating employees, or those involving sensitive immigration document handling, may necessitate a hybrid model or full office presence. Many companies are adopting flexible work arrangements for global mobility teams.
What are the typical career progression paths for Relocation Assistance professionals?
Career progression in Relocation Assistance often starts as a Relocation Coordinator or Immigration Assistant, advancing to Global Mobility Specialist or Senior Relocation Consultant. From there, paths lead to management positions such as Global Mobility Manager, Expatriate Services Manager, or Director of Global Mobility. Specialization in areas like immigration law, global tax, or compensation & benefits for international assignments is also a common and valuable progression. Some professionals transition into broader HR Business Partner or International HR leadership roles.
What are the current industry trends impacting Relocation Assistance?
Current trends include the increasing use of digital platforms and AI for automating visa applications and managing relocation logistics, enhancing efficiency and data analytics. There's a growing emphasis on personalized employee experiences and flexible relocation packages tailored to individual needs. The complexity of global tax compliance and evolving immigration regulations demands continuous professional development. Additionally, sustainability considerations in travel and shipping, along with the rise of 'bleisure' travel, are shaping new mobility policies and services.

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