Retirement Plan Jobs in Greensboro, NC
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Cloud Reliability Engineer - Azure
Company: Q2
Location: Raleigh-Durham, NC
Posted Mar 12, 2024
<p><b><b>As passionate about our people as we are about our mission<b><b><br ><b> What Were All About <b> <br >Q2 is proud of delivering our mobile banking platform and technology solutions globally to more than 22 million end users across our 1300 financial institutions and fintech clients At Q2 our mission is simple Build strong diverse communities by strengthening their financial institutions We accomplish that by investing in the communities where both our customers and employees serve and live<br ><b> What Makes Q2 Special <b><br >Being as passionate about our people as we are about our mission We celebrate our employees in many ways including our Circle of Awesomeness award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities mentorship programs internal mobility and meaningful leadership relationships We also know that nothing builds trust and collaboration like having fun We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin inviting other local companies to play and community organizations we support to raise money and awareness together<br ><b> The Job AtAGlance <b><br >We are an Azurefocused Cloud Engineering team that provides infrastructure and orchestration support to our product engineering organization<br >Our teams mission includes <br ><p><ul><li>Acting as domain experts on Azure Cloud for the Q2 organization<li> <li>Supporting product development teams with cloud infrastructure and monitoring<li> <li>Maintaining standards for secure highly available infrastructure<li> <li>Scaling our application infrastructure to ensure a positive customer experience<li> <ul><p><br >In 30 days you will <br ><p><ul><li>Meet and work with partner teams<li> <li>Learn our products systems and areas of responsibility<li> <li>Get your hands dirty with our infrastructure<li> <li>Work your first tickets with your onboarding buddy<li> <ul><p><br >In 60 days you will <br ><p><ul><li>Begin to work independently on routine tasks<li> <li>Gain experience in our systems by delivering project work<li> <li>Work with your manager on your Q2 career development plan<li> <li>Contribute your fresh perspective to team patterns and processes<li> <ul><p><br >In 90 days you will <br ><p><ul><li>Lead projects to improve our infrastructure<li> <li>Collaborate independently with partner teams<li> <li>Contribute technical expertise to incident response and architectural discussion<li> <li>Work to improve our monitoring and alerting systems<li> <ul><p><br ><b> Bring Your Passion Do What You Love Heres What Were Looking For <b><br ><p><ul><li>Typically requires a Bachelors degree in Computer Science and a minimum of 5 years of related experience or an advanced degree with 3+ years of experience or equivalent related work experience primarily with C NET and Azure<li> <li>2+ years of professional experience with a public cloud provider Azure GCP AWS<li> <li>2+ years of professional experience working with CICD pipelines on any platform GitLab TeamCity Jenkins AzureDevops<li> <li>Proficiency in one or more programming eg C Java Python Go Javascript and scripting eg Bash Python Powershell languages<li> <li>Empathy for the end user and a desire to measure your work by both the customer value and technical quality<li> <li>A bias for action tempered with thinking about the implications of the work youre doing<li> <li>Enthusiasm for the field and professional developmentimprovement outside the daytoday job<li> <li>Strong preference for automating repetitive manual tasks<li> <li>2+ years experience in a DevOps Platform or SRE role<li> <li>2+ years experience with an Infrastructure as Code technology Terraform or similar<li> <li>2+ years experience with Kubernetes or similar container orchestration technology<li> <li>Experience with monitoring logging and dashboard technologies<li> <li>Experience leading crossteam projects and mentoring other engineers<li> <ul><p><br >Applicants must be authorized to work for any employer in the US We are unable to sponsor or take over sponsorship of an employment Visa at this time <br >Q2s compensation reflects the cost of labor across a variety of US geographic markets and we pay based upon the applicants geographic location as well as jobrelated knowledge skills and experience <br >This position is an exempt position and the range for this position for New York City Seattle and the San Francisco Bay Areabased roles is $14160000$17700000<br >For New York state outside New York City Washington state outside Seattle California outside the San Francisco Bay Area and Coloradobased roles the anticipated base salary range for this position is $12000000$15000000<br >Your recruiter can share more about the specific salary range for the applicants actual geographic location during the hiring process Salary ranges for Sales positions are expressed as total target compensation TTC = base + commission A variable bonus andor restricted stock unit grant may be provided as part of the compensation package in addition to a range of medical financial andor other benefits dependent on the position offered <br ><b> Health amp Wellness <b><br ><p><ul><li>Hybrid amp Remote Work Opportunities<li> <li>Flexible Time Off<li> <li>Career Development amp Mentoring Opportunities<li> <li>Generous Retirement Benefit Plans including a companymatching HSA program<li> <li>Health amp Wellness Benefits including a 12weeks of parental leave for eligible new parents<li> <li>Community Volunteering amp Company Philanthropy Programs<li> <li>Employee Peer Recognition Programs You Earned it<li> <ul><p><br >Click here to find out more about the benefits we offer<br ><b> How We Give Back to the Community <b><br >You can learn more about our Q2 Spark Program Q2 Philanthropy fund and our employee volunteering programs on our <b> Q2 Community page <b> <b><b> Q2 supports dozens of widereaching organizations such as the African American Leadership Institute Ladders for Leaders and The Trevor Project promoting diversity and success in leadership and technology Other deserving beneficiaries include Resource Center helping LGBTQ communities JDRF and Homes for our Troops a group helping veterans rebuild their lives with specially adapted homes <br >At Q2 our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve Q2 is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status<p>
Technical Support Specialist I
Company: AvidXchange
Location: Charlotte, NC
Posted Mar 12, 2024
<div> <p><span>Job Overview<span><br >The Technical Support Specialist is an integral member of the Service amp Fulfillment Operations team functioning as a liaison between representatives and management management defined as Team Leader Manager sharing ideas and best practices This position resolves simple and some complex technical product issues to our clients satisfaction including but not limited to troubleshooting and managing multiple issues from open to close<p> <p><span>Job Responsibilities<span><p> <p> Customer facing position managing Tier 1 to Tier 2 inquiries from customers through phone email or chat requiring basic technical and product knowledge Work directly with customers using screen share and remote sessions<p> <p> Troubleshoot replicate and test components of systems using proven techniques for analysis and workarounds<p> <p> Work with our case management systems keeping track of your own support tickets and following through to completion<p> <p> Work with Level II and Senior Specialists when customers are escalated or need additional information<p> <p> Resolve issues through critical thought processes that directly correlates with the customer requests and needs<p> <p> Provide basic product training amp documentation to customers<p> <p> Consistently meeting performance scorecard for CSAT QA and Productivity measures<p> <p> <p> <p><span>Experience Qualifications amp Skills<span><p> <p> More than 1 year of experience troubleshooting software SaaS applications or other technical systems<p> <p> Experience troubleshooting Windows OS network and domain environments<p> <p> Strong understanding of structured data file types SQL API scripting or other backend automation technologies<p> <p> Excellent customer service experience<p> <p> Strong written and verbal communication<p> <p> Strong technical aptitude specifically with computers and software<p> <p> Ability to work independently and with a team in a fastpaced environment<p> <p> Experience prioritizing multiple daily tasks<p> <p> Positive and helpful attitude<p> <p> Selfmotivated and driven to learn<p> <p> <p> <p><span>Preferred Experience Qualifications and Skills<span><p> <p> A+ certification or comparable certification experience training or degree<p> <p> History of exceptional customer service experience scores<p> <p> Familiar with accounts payable process or working with accounts payable software<p> <div> <div><br ><p><strong>About AvidXchange<br ><strong><p> <p>AvidXchange is a leading provider of accounts payable AP automation software and payment solutions for middlemarket businesses and their suppliers By trade we are a technology company but if you ask anyone who works here theyll tell you our people are at the core of who we are We focus on creating a culture of Diversity Inclusion amp Belonging and are proud to be a safe place where teammates can bring their whole selves to work At AvidXchange <strong>mindset is everything<strong> We are <strong>Connected <strong><strong>as People<strong> <strong>Growth Minded<strong> and <strong>Customer Obsessed<strong> These three mindsets represent our culture who we are who weve always been and they guide us to improve every day Since our founding in 2000 in Charlotte NC weve created a company of over 1600 teammates working in one of our 5 offices across the US or remotely AvidXchange is proud to be Certified™ as a Great Place to Work® The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years that AvidXchange is a Great Place to Work® <p> <p><strong>Who you are<strong> <p> <ul type=disc><li>A gogetter with an entrepreneurial mindset that means you are not afraid of taking risks winning big or facing the unknown <li> <li>Someone who understands that business is people centric Connecting with others as humans first allows you to develop mutually beneficial working relationships <li> <li>Focused on making a difference for our customers AvidXchange exists to help solve complex problems for our customers so we can all realize our potential <li> <ul><p><strong>What youll get<strong> <p> <p>AvidXchange teammates we call them AvidXers get the perks and prestige of a publicly traded tech company paired with the flexibility of a founderled startup We help our AvidXers develop as professionals and as human beings providing worklife balance development programs competitive benefits and equity options At AvidXchange we are building more than a tech company we are building an experience We remain committed to a culture where you can fully be you connected with others chasing big goals and making a meaningful impact If you want to help us grow while realizing your potential and creating stories youll tell for years youve come to the right place<p> <p><strong>AvidXers enjoy<strong> <p> <ul type=disc><li>18 days PTO <li> <li>11 Holidays 8 company recognized amp 3 floating holidays <li> <li>16 hours per year of paid Volunteer Time Off VTO <li> <li>Competitive Healthcare <li> <ul type=circle><li>High Deductible Heath Plan Option that has $0 monthly premium for teammateonly coverage <li> <li>100 AvidXchange paid Dental Base Plan Coverage<li> <li>100 AvidXchange paid Life Insurance <li> <li>100 AvidXchange paid LongTerm Disability <li> <li>100 AvidXchange paid ShortTerm Disability <li> <li>Employee Assistance Program EAP Provides counseling services legal and financial consultations and health advocacy for Teammates and their eligible dependents<li> <li>Onsite Health Clinic with Atrium Health available to Teammates and their eligible dependents<li> <ul><li>401k Match up to 4 <li> <li>Parental Leave 8 weeks 100 paid by AvidXchange <li> <li>Discounts on Pet Home and Auto insurance <li> <li>BrightDime Financial Wellness Tool offered free to teammates <li> <li>WeeCare Childcare Service helps teammates find affordable daycare childcare and tutors 40 less expensive than traditional daycare centers <li> <li>Perks at Work free discount program that provides teammates the opportunity to save on items from electronics movie tickets car buying vacations and more <li> <li>Onsite gym fitness center yoga studio and basketball court<li> <li>Tuition Reimbursement up to the federal maximum of $5250<li> <li>Hybrid Workplace Flexibility<li> <li>Free parking<li> <ul><p><em>Fully granted from beginning of year prorated if hired midyear<em> <p> <p><em>Charlotte location only <em> <p> <p><em>Must be fulltime for at least 3 months<br >Charlotte location only<br >Must be fulltime for at least one year <em><p> <p><strong>Equal Employment Opportunity<br ><strong><p> <p>AvidXchange is an equal opportunity employer AvidXchange is committed to equal employment opportunity in accordance with applicable federal state and local laws AvidXchange will not discriminate against applicants for employment on any legally recognized basis This includes but is not limited to veteran status race color religion sex sexual orientation gender identity gender expression national origin age and physical or mental disability <p> <div>
Sr National Account Manager
Company: Husqvarna Group
Location: Charlotte, NC
Posted Mar 12, 2024
Strategy should include Financially sound retail & promotional pricing plan (Internal & customer facing), Corporate brand strategy, Market driven innovation & commercialization plan • S&OP excellence. What We Are Looking For: BA in Marketing, Business or Sales Management; Advanced degree preferred 7-10 years of Sales / Marketing experience with a global consumer durable goods company; Sales management experience with national retail accounts preferred Sales and Marketing experience with all channels of distribution; Outdoor power equipment experience preferred Understanding of the power of strong brands and the role they play in establishing a connection with a consumer Knowledge of a sales process and product creation process Knowledge on National Account Sales Management, Forecasting, Supply Chain Understanding of margin analysis, supply chain fundamentals, finance and credit procedures Proven sales performer with excellent negotiation skills. Develop and execute a comprehensive sales and marketing strategy for assigned account(s) that balances financial targets with cross functional deliverables. Partner with Brand / Marketing counterparts to develop and execute a best in class merchandising strategy targeting brand differentiators and/or purchase drivers in conjunction with the mass account team. Manage operational procedures including new item set up and maintaining price files. Including but not limited to: Internal / External business reviews, Product Line Reviews, Industry Trends / Market Share Own the cross functional operating rhythm that allows for more accurate input into the forecast. Strong initiative and the ability to be self-directed in prioritizing and completing tasks Willingness and ability to work extended hours, including overtime as business requires Last date to apply: We are continuously accepting applications Contacts Regional Retailers on past due invoices Interacts with sales and customer service on status of accounts and any issues requiring action. Build and deliver effective presentations tailored to audience and objective. Act as the internal contact for the customer.
Junior Instructional Designer
Company: ERG
Location: Charlotte, NC
Posted Mar 12, 2024
<p>ERG is a research and consulting firm that provides a wide range of support to federal state and commercial clients ERG offers multidisciplinary teams with nationally recognized skills in engineering science economics public health informational technology and communications We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers The qualified individual must be highly motivated with the skills to prioritize perform and communicate effectively in a fastpaced environment <p> <p><br ><p> <p>Do you want to create engaging learning projects on topics that make a difference in the world Do you enjoy lots of variety in instructional design content and delivery Check us out and apply to become a Junior Instructional Designer at ERG<p> <p><b>Job Description<b> <p><ul><li>Working with multidisciplinary teams conceptualize instructional approaches for training projects<li> <li>Review and improve storyboards from an instructionalimplementation perspective<li> <li>Prepare graphical designs and templates for online training modules<li> <li>Implement and test online training modules<li> <li>Contribute to other types of instructional programs<li> <ul><p><b>Qualifications and Skills <b> <p><ul><li>Apply instructional design theories and methods for adult learners<li> <li>Design and develop online learning courses using tools such as Articulate Storyline and Adobe Captivate<li> <li>Design and develop training webinars inperson classes and hybrid learning programs<li> <li>Create instructional assets eg visuals audio video animations<li> <li>Use or learn how to use learning management systems<li> <li>Learn and apply Section 508 accessibility guidelines<li> <li>Work collaboratively with project team members such as subject matter experts writers graphic artists and instructional designers<li> <li>Write instructional storyboards<li> <li>Desirable Use Photoshop Premiere and other Adobe Creative Suite products<li> <li>Bonus points if you have an interest in voice narration or onscreen video recording<li> <li>Bachelors degree or higher in an appropriate study eg Instructional Design Communications Education Multimedia Arts Information Technology and Design Computer Science<li> <ul><p> <p><p>ERG offers competitive salaries and excellent benefits including health and dental insurance life insurance longterm disability educational benefits FSAs a generous 401k plan profit sharing an EAP 1120 paid vacation days per year 10 paid holidays per year 56 hours or more of sick leave based on the state you work in per year prorated for parttime and more The salary range for all positions depends on the years and type of experience<p> <p> <p> <p>ERG is an equal opportunity employer and complies with all applicable EEOC and affirmative action regulations All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran As such successful candidates must be committed to working with diverse and inclusive teams<p> <p> <p> <p>Please be aware the only authentic corporate domain for ERG is httpswwwergcom ERG may on occasion screen applicants via telephone or video interviews via Skype Teams GoToMeeting or another type of video platform However any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment<p> <p> <p> <p>If youre a qualified individual with a disability or a disabled veteran you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERGs online application process as a result of your disability To request accommodation please contact Human Resources via email at ResumesLexergcom or call 781 6747293 <p> <p> <p> <p>As ERG is a friendly flexible inclusive environment and has clients who are committed to making the world a better place ERGers are incredibly dedicated We promote and recognize principles of fairness equity and social justice in the work we do the partnerships we foster and the culture we value both within and outside of our organization<p> <p><p>
Senior Customer Success Manager, Enterprise B2B
Company: Datapeople
Location: Raleigh-Durham, NC
Posted Mar 13, 2024
Datapeople, a company dedicated to enhancing recruiting processes, is seeking a Senior Customer Success Manager. The role involves overseeing customer success, understanding their needs, using data to accelerate goals, and advocating for fairness and clarity in recruiting. The company, funded by top venture capital firms, offers comprehensive benefits and a remote work environment. Candidates should have 5+ years of customer success experience, preferably in a SaaS company, and a familiarity with recruiting processes and customer success tools.
Engineering Technical Lead
Company: ALTEN Technology USA
Location: Greensboro, NC
Posted Mar 12, 2024
<div> <p>Were ALTEN Technology USA an engineering company that provides solutions for engineering technology and product development projects For decades weve been helping our clients develop products that are changing the world whether thats by shaping the future of space exploration saving lives with medical devices that set a new standard of care or creating the fully autonomous electric taxi of tomorrow Our team of more than 600 people works across industries including aerospace medical devices and life sciences unmanned systems and robotics automotive OEM and tier 1 suppliers commercial vehicle electric vehicles rail and more Our offices across the US have different industry focuses and engage with our clients in different ways ranging from working onsite at client facilities to performing product development at our delivery centers<br > <br >ALTEN Group our parent company has been a leader in engineering and information technology for more than 30 years ALTEN Group operates in 30 countries across Europe North America Asia Africa and the Middle East and employs more than 36000 people 88 of whom are engineers The company covers the whole development cycle and offers a choice of service levels from technology consulting to complete project outsourcing<br > <br >When you join ALTEN Technology USA you join a group of people passionate about collaborating to solve some of the worlds most technical engineering challenges Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth We offer comprehensive benefits for all fulltime employees including medical dental and vision insurance a 401k plan with employer matching paid time off PTO paid parental leave and mentorship to help you take your career to the next level You dont have to take our word for it that we are a great place to workwe were named on the 2023 Top Workplaces list thanks to feedback from our proud employees<p> <div> <p>We are seeking an experienced Engineering Technical Lead with expertise in CAB interiors and exteriors familiarity with the tool Kola and a background in Volvo systems The successful candidate will lead a team of engineers providing technical guidance driving innovation and ensuring the successful execution of projects related to CAB design and development<p> <p><strong>Responsibilities<strong><p> <p>Lead and manage a team of engineers responsible for CAB interiors and exteriors design and development<br >Provide technical expertise and guidance throughout the project lifecycle from concept to production<br >Collaborate closely with crossfunctional teams including design manufacturing and quality assurance to ensure alignment and integration of CAB components<br >Drive innovation and continuous improvement in CAB design processes and methodologies<br >Oversee the development and implementation of engineering solutions to meet project requirements and specifications<br >Conduct design reviews and provide feedback to team members to ensure adherence to quality standards and best practices<br >Act as a subject matter expert in CAB interiors and exteriors leveraging knowledge of Volvo systems and industry trends<br >Utilize the tool Kola effectively to streamline design processes and improve efficiency<br >Serve as a liaison between engineering teams and stakeholders providing regular updates on project status milestones and potential risks<br >Mentor and coach team members fostering a culture of collaboration learning and professional growth<p> <p><strong><span datacontrast=none>Salary Range $7000075000<span><strong><p> <p><span datacontrast=auto>The actual salary offered is dependent on various factors including but not limited to location the candidates combination of jobrelated knowledge qualifications skills education training and experience<span><span dataccpprops=> <span><p> <p><br ><br ><br ><p><div> <p>ALTEN Technology is an Equal Opportunity Employer Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age race color sex religion national origin disability sexual orientation gender identityexpression or veteran status<p> <div>
IT Manager
Company: Training The Street
Location: Charlotte, NC
Posted Mar 12, 2024
<p><strong>Reporting to<strong> Chief Administrative Officer <p> <p><strong>Job Summary<strong> The IT Manager will be responsible for managing TTSs outsourced IT managed service providers a Salesforce administrator and future teammates as TTS grows The IT Manager will work closely with TTSs Elearning team which has oversight of TTS customerfacing LMS data dashboard and other customerfacing solutions The IT Manager will also be responsible for identifying technology solutions negotiating contracts managing vendorssubscriptions and ensuring timely implementation compatible with TTS systems and overall environment <p> <p><strong>Requirements<strong> <p> <ul><li>A degree in Computer Science or a related field or equivalent related experience<li> <li>35 years of experience in IT preferably in multiple departments<li> <li>At least 1year of experience with one or more of the following managing direct reports primary responsibility for one or more technology stacks Solution Architecture or similar<li> <li>Selfmotivated strong work ethic and a whatever it takesget it done mentality<li> <li>Interested in continual learning without outside motivation<li> <li>Strong organizational skills and an effective planner<li> <li>Ability to work in both a team environment and independently<li> <li>Strong customerfacing skills and experience<li> <li>Good written and verbal communication skills<li> <ul><ul><li>Preference given for any one or more of the following certifications or similar PMP CISM CISSP CASP Security+ Network+ Salesforce AdminArchitectBusiness Analyst Microsoft <li> <ul><p><strong>Benefits<strong> <p> <ul><li>Health Care Plan Medical Dental Vision amp HSA<li> <li>Retirement Plan 401k<li> <li>Paid Time Off<li> <li>Long Term Disability<li> <li>Hybrid Work Schedule<li> <ul>
Embedded Software Engineer
Company: ALTEN Technology USA
Location: Greensboro, NC
Posted Mar 12, 2024
<div> <p>Were ALTEN Technology USA an engineering company that provides solutions for engineering technology and product development projects For decades weve been helping our clients develop products that are changing the world whether thats by shaping the future of space exploration saving lives with medical devices that set a new standard of care or creating the fully autonomous electric taxi of tomorrow Our team of more than 600 people works across industries including aerospace medical devices and life sciences unmanned systems and robotics automotive OEM and tier 1 suppliers commercial vehicle electric vehicles rail and more Our offices across the US have different industry focuses and engage with our clients in different ways ranging from working onsite at client facilities to performing product development at our delivery centers<br > <br >ALTEN Group our parent company has been a leader in engineering and information technology for more than 30 years ALTEN Group operates in 30 countries across Europe North America Asia Africa and the Middle East and employs more than 36000 people 88 of whom are engineers The company covers the whole development cycle and offers a choice of service levels from technology consulting to complete project outsourcing<br > <br >When you join ALTEN Technology USA you join a group of people passionate about collaborating to solve some of the worlds most technical engineering challenges Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth We offer comprehensive benefits for all fulltime employees including medical dental and vision insurance a 401k plan with employer matching paid time off PTO paid parental leave and mentorship to help you take your career to the next level You dont have to take our word for it that we are a great place to workwe were named on the 2023 Top Workplaces list thanks to feedback from our proud employees<p> <div> <p>We are currently seeking an enthusiastic Embedded Software Engineer to join our team The ideal candidate will have a strong background in embedded software development with experience in electrical systems and familiarity with CAN and CANalyzer tools Additionally experience in Advanced Driver Assistance Systems ADAS body build powertrain integration and vehicle dynamics would be advantageous but not mandatory We are looking for someone who is outgoing collaborative and curious with a passion for technology and a desire to be actively involved in cuttingedge projects<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Designing developing and debugging embedded software solutions for various applications with a focus on electrical systems<li> <li>Utilizing CAN and CANalyzer tools for communication and analysis in embedded systems<li> <li>Collaborating with crossfunctional teams to integrate software with hardware components including ADAS body build powertrain and vehicle dynamics systems<li> <li>Contributing to the development and optimization of software algorithms to meet performance and quality standards<li> <li>Conducting testing and debugging to ensure software robustness and reliability<li> <li>Providing technical support and troubleshooting for embedded softwarerelated issues<li> <li>Documenting software designs specifications and test plans<li> <li>Staying updated on emerging technologies and industry trends in embedded systems development<li> <ul><p><strong>Required Qualifications<strong><p> <ul><li>Bachelors degree in Electrical Engineering Computer Engineering Computer Science or related field Masters degree preferred<li> <li>Proven experience in embedded software development with proficiency in CC++ programming languages<li> <li>Familiarity with CAN and CANalyzer tools for communication and analysis<li> <li>Strong problemsolving skills and the ability to debug complex software issues<li> <li>Excellent communication and teamwork skills with the ability to collaborate effectively with crossfunctional teams<li> <li>Outgoing personality with a willingness to share knowledge and a curious mindset<li> <li>Techsavvy individual who thrives in dynamic environments and enjoys being actively involved in projects<li> <ul><p><br ><p><p><strong><span datacontrast=none>Salary Range $7800083000<span><strong><p> <p><span datacontrast=auto>The actual salary offered is dependent on various factors including but not limited to location the candidates combination of jobrelated knowledge qualifications skills education training and experience<span><span dataccpprops=> <span><p> <p><br ><br ><p><div> <p>ALTEN Technology is an Equal Opportunity Employer Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age race color sex religion national origin disability sexual orientation gender identityexpression or veteran status<p> <div>
Business Development Manager
Company: Brightspeed
Location: Charlotte, NC
Posted Mar 12, 2024
<p><b>Company Description<b> <p><p>At Brightspeed we are reimagining how people live work play and connect by providing fast reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South<p> <p>Backed by funds managed by Apollo Global Management our vision is to accelerate the upgrade of copper to fiber optic technologies bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers while delivering bestinclass customer experience <p> <p>Be a part of the team that will make this vision a realitydesigning and building a world class fiber network and creating a customer experience second to none<p> <p>Check us out on the web <p> <p><b>Job Description<b> <p><p>We are currently looking for a Business Development Manager to join our growing Enterprise team In this role you will report directly to the Director Business Development <p> <p>As a Business Development Manager your responsibilities will include<p> <p><strong>Segmentation Targeting and Positioning<strong><p> <ul><li>Product Market Fit customer channel and partner<li> <li>Define targeted solutions offers compensation contracts and reporting<li> <li>Develop or confirm volume forecast assumptions by segment<li> <li>Work with Marketing Sales Ops and Finance on business case if needed<li> <li>Utilize voice of the partner to develop and position solutions and programs<li> <ul><p><strong>Solution Design and Development<strong><p> <ul><li>Confirm and refine concepts from joint planning and engagement workshop<li> <li>Cocreate solution engage with partner<li> <li>Work with engineers architects product offer management and support<li> <li>Work with Finance to develop business case assumptions<li> <li>Identify and implement betas or ICBs assess and refine prototype<li> <li>Rollout repeatable solution<li> <ul><p><strong>Sales Enablement and Tools<strong><p> <ul><li>Develop programs playbooks plays and MampPs<li> <li>Develop incentives Concept development business case review and approval implementation claims audit payout<li> <li>Partner onboarding Basic training MampPs Brightspeed positioning <ul><li>Partner enablement to ensure sustainable and substantial sales volume<li> <ul><li> <li>Product and program launch readiness Product readiness systems readiness partner training sales ops readiness direct sales team and partners<li> <li>Sales effectiveness measurement assessment and prescriptive fix<li> <li>Integrate partner Experience Ensure partner programs content GTM and tools are designed from partner perspective not just versions of direct tools<li> <li>Partner selfservice and systems access Agile development UX betas and friendlys rollout and communication adoption and usage measurement<li> <li>Guide sales tools Systems instantiation credentials adoption and usage measurement<li> <li>Drive APIs Work with product and IT to deliver and manage APIs that provide partners with presales sales post sales and customer lifecycle information As well as information for the partner lifecycle such as results and commissions statements<li> <ul><p><strong>Go To Market Implementation<strong><p> <ul><li>Align with companywide initiatives and launches<li> <li>Develop partner STP Segmentation targeting and positioning<li> <li>Account for endtoend partner experience and process implications determine GTM readiness GoNo Go<li> <li>Develop sales objectives support resources program costs and budgets and measurement plan<li> <li>Guide partner communications and training<li> <li>If channel integrated selling is important ensure direct sales teams are included as well<li> <ul><p><strong>Measurement and Effectiveness<strong><p> <ul><li>Develop the annual and quarterly planning and forecasting sales revenue retentionchurn expense<li> <li>Identify baseline objectives and stretch or gap analysis<li> <li>Conduct assessments diagnostics prescriptive recommendations<li> <li>Deliver information in a way that is easily consumed understood and utilized <ul><li>Reports reporting tools and dashboards<li> <ul><li> <li>Prepare for partner and customer quarterly and periodic reviews<li> <ul><p><strong>Partner Relationship Management<strong><p> <ul><li>Maintain a roster or database of each partners key stakeholders<li> <li>Develop partner listen posts advisory council focus groups and oneonone Net Promoter Survey including case follow up<li> <li>Conduct assessments diagnostics prescriptive recommendations<li> <li>Understand the partner lifecycle and develop programs to address portions of that lifecycle moments of truth LBGUPS journey mapping<li> <li>Partner enablement from on boarding to a sustainable and substantial sales volume<li> <li>Partner contract management including master service agreements addendums ROE compensation and incentives<li> <ul><p><strong>Social MediaLinkedIn<strong><p> <ul><li>Work with the Indirect sales team to build target profile of agents<li> <li>Develop agent messages and increase agent connections<li> <li>Help deliver content to agent community<li> <li>Run reports and analytics on viewership and response rates<li> <li>Monitor response and direct to team members or respond on behalf of the Indirect sales team<li> <li>Monitor critical events and posts from within the agent and partner community<li> <li>Monitor partner communications about Brightspeed<li> <ul><p><br ><p> <p><b>Qualifications<b> <p><p><strong>WHAT IT TAKES TO CATCH OUR EYE<strong><p> <ul><li>Bachelors Degree in Business or related field<li> <li>10+ years of relevant experience preferably in the telecommunications industry<li> <li>Strong leadership and coalition building skills in a highly dynamic and fluid working environment including crossgroup collaboration clear communications and the ability to influence without direct control over product sales and customer success<li> <li>Maximize impact of the partnership and orchestrate engagement and alignment of resources invested in developing the partnership<li> <li>Strong knowledge of GTM models<li> <li>Demonstrated ability to get things done build consensus resolve conflict and solve tough business problems working in concert with others<li> <li>Ability to thrive in a fastpaced highgrowth environment<li> <li>A keen sense of ownership drive and execution<li> <li>Prior experience working with GSI and technology partners gotomarket services and joint solution strategy desired<li> <li>The right person will be both strategic and tactical possessing 10+ years of business development strategic partnerships account management solution selling or programproduct management experience<li> <li>Experience with managing partnerships GTM sales or technical<li> <li>Very strong written oral and social communication skills<li> <li>Strong customer orientation<li> <ul><p><br ><p><p>LIAK1<p> <p><b>Additional Information<b><br ><p><p><p> <p><strong>WHY JOIN US<strong><p> <p><strong><u>We aspire to contemporary ways of working<u><strong><p> <p>At Brightspeed we have roles that are designated as remote hybrid office or fieldbased depending on the position business needs and individual circumstances We have a brand new stateoftheart corporate HQ in Charlotte NC and we prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce We also invest in technology that enables our entire team to stay connected Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be<p> <p><strong><u>We offer competitive compensation and comprehensive benefits<u><strong><p> <p>Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance an employee assistance program a 401K plan with company match and a host of voluntary benefits <p> <p><strong><u>Diversity equity and inclusion<u><strong><u> <strong>are at the center of our grounding belief in Being Real<strong><u> <p> <p>When we bring our authentic selves to work everyone is better as a result A diverse team helps us be fierce advocates for more accessible inclusive and highquality internet because we believe doing so promotes equity in the communities we serve<p> <p>Brightspeed is an Equal Opportunity Employer<p> <p>For all applicants please take a moment to review our Privacy Notices <p> <ul><li>Brightspeeds Privacy Notice for California Residents<li> <li>Brightspeeds Privacy Notice<li> <ul>
Fraud Program Manager, IV
Company: Intuit Credit Karma
Location: Charlotte, NC
Posted Mar 12, 2024
<div> <p>Intuit Credit Karma is a missiondriven company focused on championing financial progress for our more than 130 million members globally While were best known for pioneering free credit scores our members turn to us for everything related to their financial goals including identity monitoring applying for credit cards shopping for insurance and loans car home and personal and savings accounts and checking accounts all for free Credit Karma has grown significantly through the years we now have more than 1700 employees across our offices in Oakland Charlotte Culver City San Diego London and New York City<p> <p><br >Banking services provided by MVB Bank Inc Member FDIC<p> <div> <p>Credit Karma depends upon our users trust We earn and maintain that trust by demonstrating our commitment to safeguarding their information The CK Money Risk and Payments team has the critical responsibility of protecting Credit Karmas members by securing our online processes and preventing online fraud and abuse throughout the Credit Karma product suite<p> <p><b>What youll do<b> <p><ul><li>Leads implementation of strategic initiatives by partnering with various internal and external stakeholders as required complexity of initiatives may vary and usually involve multiple stakeholders across the enterprise to develop maintain and mature our fraud operating procedures and processes<li> <li>Drives improvement and change across multiple teams and defines new fraud detection techniques and processes Documents and engages appropriate partners to train analyst staff on new processes<li> <li>Provides direction and guidance to Fraud Operations to improve performance partnering cross functionally to remove roadblocks as well as leads initiatives with key business partners to improve member experience<li> <li>Utilizes spreadsheet Excel or Google Sheets proficiency advanced SQL and Python skills for the creation and management of riskopportunity data sets<li> <li>Ability to create manipulate and maintain data sets to support recommendations for efficiencies andor improvement in risk identification<li> <ul><p><b>What we are looking for<b> <p><ul><li>2+ years of experience with SQL and Python skills to manage data<li> <li>5+ years experience in a Fraud Operations role at a regulated financial institution<li> <li>Bachelors degree or equivalent practical work experience<li> <ul><p><b>What we would like to see<b> <p><ul><li>Demonstrates ability to manage multiple projects with minimal guidance <li> <li>Builds effective relationships with internalexternal stakeholders<li> <li>Strong knowledge of the fraud management life cycle and industry trends<li> <li>Problem solving mindset for building fraud solutions across multiple disciplines<li> <li>A fun and positive attitude<li> <ul><p><b>Benefits at Credit Karma includes<b> <p><ul><li>Medical and Dental Coverage<li> <li>Retirement Plan<li> <li>Commuter Benefits<li> <li>Wellness perks<li> <li>Paid Time Off Vacation Sick Baby Bonding Cultural Observance amp More<li> <li>Education Perks<li> <li>Paid Gift Week in December<li> <ul><p><br ><p><p><strong>Pay Transparency Notice <strong>Credit Karmas mission of championing financial progress for all starts from within Thats why we implemented rolebased compensation which ensures people who are in the same role receive the same pay with variations for geographic location only Its all part of a more comprehensive DEI strategy that helps level the playing field The base for this role is $153819 plus equity and benefits<p> <div> <p><strong>Equal Employment Opportunity<strong><p> <p><span>Credit Karma is proud to be an Equal Employment Opportunity Employer We welcome all candidates without regard to race color religion age marital status sex including pregnancy childbirth or related medical condition sexual orientation gender identity or gender expression national origin veteran or military status disability physical or mental genetic information or other protected characteristic We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws <span><p> <p><span>Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do We believe that such an environment advances longterm professional growth creates a robust business and supports our mission of championing financial progress for everyone We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups Weve worked hard to build an intensely collaborative and creative environment a diverse and inclusive employee culture and the opportunity for professional growth As part of the Credit Karma team your voice will be heard your contributions will matter and your unique background and experiences will be celebrated<span><p> <p><span>Please contact <span><span>candidatesupportcreditkarmacom<span><span> if you are interested in <span><span>e<span><span>mployment with Credit Karma and need special as<span><span>sistance or an accommodation to either apply or interview for a specific role<span><p> <p><strong>Privacy Policies<strong><p> <p><span>Credit Karma is strongly committed to protecting personal data Please take a look below to review our privacy policies<span><p> <ul><li><strong>GDPR Privacy Policy<strong><li> <li><strong>US Job Applicant Privacy Notice<strong><li> <ul><div>
Sr. Manager, Employee Relations
Company: Cornerstone Building Brands
Location: Raleigh-Durham, NC
Posted Mar 12, 2024
<p><b>Company Description<b> <p><p><strong><u>COMPANY DESCRIPTION<u><strong><p> <p><strong>Cornerstone Building Brands<strong> is North Americas largest manufacturer of exterior building products Were committed to providing highquality exterior building solutions that our customers and communities can count on With an expansive product offering across the US Canada Mexico and Costa Rica we are uniquely positioned to enhance the value we provide to our partners and customers Our building solutions are the cornerstone of the communities we serve<p> <p><b>Job Description<b> <p><p><strong><u>SCOPE OF ROLE<u><strong><p> <p>The Sr Manager Employee Relations ER at Cornerstone Building Brands is responsible for leading the ER amp HR Compliance function across the organization Reporting to the Corporate Director HR this role is pivotal in supporting the organizations strategic objectives through delivering solutions that supports HR and leaders in fostering a positive working environment for all Cornerstone employees The Sr Manager ER will lead the team responsible for setting and executing the ER strategy This includes the development and deployment of solutions that improve employee relations and drive ensure HR compliance help Cornerstone proactively mitigate labor and employment risk and effectively address current employee relations issues while providing expert coaching and guidance to HR and leaders along the way<p> <p>The ideal candidate will be comfortable leading through transformational change within a large organization This position requires the ability to navigate complex challenges with a high degree of integrity perspective and pragmatism in a dynamic environment <p> <p><strong><u>KEY OBJECTIVES AND RESPONSIBILITIES<u><strong><p> <ul><li>Serve as the leader of the ER amp HR Compliance function providing solutions to improve overall employee relations and reduce labor and employment risk<li> <li>Partner with Human Resources business partners and Business leadership to identify needs across the organization both at individual and group levels<li> <li>Develop and deploy union avoidance strategy including but not limited to vulnerability audits ER training and management effectiveness training<li> <li>Consult and advise HR and leaders on complex Employee Relations issues leading investigations on highlycomplex andor hightier ER issues as needed<li> <li>Identify and partner with HR Leadership to deliver solutions to improve employee experience based on employee feedback new hire surveys pulse engagement surveys exit interviews etc<li> <li>Partner with the CHRO amp HR Leadership Team in developing and implementing a periodic HR audit plan for the evaluation of departments policies and procedures and provide a road map for necessary changes<li> <li>Collaborate with Legal Compliance to ensure effective closure of employmentrelated EthicsPoint cases and recommend paths to close process andor capability gaps to HR leadership<li> <li>Ensure companywide compliance with federal state and local employment and labor laws such as the DOL I9s EEO ADA ADAAA WARN Act FLSA drug screening etc<li> <li>Oversee company severance program to include planning process for all reductions andor closures as well as communications selection process compliance and execution<li> <li>Coordinate responses with HR Leadership General Counsel and outside legal representatives on employment related complaints filed with state and federal agencies<li> <li>Assist with integration of employees and HR policies and practices following acquisitions<li> <li>Placeholder for proactive ER initiatives pulse survey action planningexecution<li> <li>Support union negotiations and ongoing contract interpretation as needed<li> <ul><p><strong><u>PEOPLE amp CULTURE LEADERSHIP<u><strong><p> <ul><li>Acts as a catalyst to improve employee relations across Cornerstone providing insights and pragmatic solutions<li> <li>Builds a high performing team of ER and HR Compliance professionals and fosters a continuous improvement culture<li> <li>Provides coaching and guidance to HR leadership HR team and leaders in the business on ways to improve employee relations and HR compliance at Cornerstone<li> <li>Fosters a culture including ways of working and behaviors which is congruent with our mission values and Behaviors amp Mindsets<li> <li>Serves as a role model and champion for employee engagement and retention efforts<li> <ul><p><strong><u>LEADERSHIP COMPETENCIES<u><strong><p> <ul><li><strong>Perspective<strong> Looks towards the broadest possible view when developing solutions and dealing with challenges<li> <li><strong>Anticipation<strong> Proactively identify and solve issues before they become problems<li> <li><strong>Change Management<strong> Ability to lead change in a way that brings people along in the journey<li> <li><strong>Ambiguity<strong> Operates effectively when things are not certain or path forward is not always clear<li> <li><strong>Communication<strong> Effective communication oral written and presentation and interpersonal skills to interface within own team and business facing leaders<li> <li><strong>Collaboration <strong> Listens builds trust and works effectively with others to achieve business outcomes Improves team effectiveness<li> <li><strong>Analytical and Data Minded<strong> Uses facts data and empirical information to draw accurate conclusions Able to track analyze and report data<li> <li><strong>Cornerstone Building Brands CBB Values and Behaviors amp Mindsets<strong> Acts consistently with CBBs Values Safety Integrity amp Inclusion and Behaviors amp Mindsets CustomerCentricity Interconnectedness Continuous Improvement<li> <ul><p><strong><u>SUPERVISORY RESPONSIBILITIES<u><strong><p> <ul><li>This position currently has supervisory responsibilities and 3 direct reports<li> <ul><p><b>Qualifications<b> <p><p><strong><u>EDUCATION AND WORK EXPERIENCE REQUIREMENTS<u><strong><p> <ul><li>Bachelors Degree from an accredited university or college in Business Administration Human Resources Labor Relations or related field<li> <li>Minimum of 7 years of experience in Human Resources with 3 years experience in Labor Relations<li> <li>Experience supporting complex largescale multisite organization<li> <li>Strong working knowledge of US amp Canada Labor and Employment Law<li> <li>Experience leading union avoidance initiatives<li> <ul>
Bilingual Customer Onboarding Representative
Company: ScentAir Technologies LLC
Location: Charlotte, NC
Posted Mar 12, 2024
<p>This role is responsible for delivering exceptional customer service experiences including accurate timely and effective communication and execution of relational and transactional activities among internal and external customers<br >Success in this position would lead to higher satisfaction and improved communication with ScentAir Customers Position will focus on customer setup and onboarding functions while supporting cross functional team members during the establishment and maintenance of a new customer <br ><strong>ROLES AND RESPONSIBILITIES<strong><p> <ul><li>Accurately repairing entering distributing amp tracking all forms and related documentation associated with onboarding and setup of new accounts<li> <li>Assuring consistent proactive communication plan within ScentAir specifically within the sales organization throughout the onboarding process to ensure accurate receipt of documentation<li> <li>Performing screening activities in connection with new client onboarding regarding CRM system activities including setup of customer detail information<li> <li>Performing reconciliations audits on accounts upon completion of setup<li> <li>Measuring and analyzing data relative to the onboarding processes customer and internal communications and completion of all associated workflows Using data to recommend changes to streamline systems and processes and to enhance internal and external customer relationships<li> <li>Monitoring and managing customer accounts from creation through the entire lifecycle escalating issues as necessary<li> <li>Prepare and maintain reports analyze data and assist management in new account process development<li> <li>Proactively drive changes that will systematize additional processes to improve the overall Customer Experience<li> <li>Engage in communication platform including customer touchpoint activities phone interactions emails and additional customer communications post set up and throughout the customer life cycle<li> <li>Maintenance activities of existing customers which may include scent changes contract maintenance RMAs credit memos recontracts and operational activities around customer shipments<li> <ul><p><strong>ADDITIONAL RESPONSIBILITIES AS REQUIRED<strong><p> <ul><li>Interact with other staff to facilitate and execute proper account creation shipment validations and tracking along with general operations amp administration functions<li> <li>Participate in team meetings bringing information about activities and transactions to the team for review and reporting of issues and adherence to general procedures and practices<li> <li>Interacting with customers and service providers handling customer requests research preparing management reports and spreadsheets<li> <li>Perform account receivable activities including payment processing collection activities in relation to past due accounts sales tax inquiries consolidation of accounts and invoices and statements inquiries<li> <li>Managing and facilitating maintenance activities and requests associated with existing customers which may include but are not limited to scent changes contract maintenance RMAs credit memos recontracts and operational activities around customer shipments<li> <ul><p><strong>Education amp Experience<strong><p> <ul><li>Associates Degree OR equivalent years of experience in the related field<li> <li>BilingualSpanishEnglish<li> <li>Strong Microsoft Office and general computer skills<li> <li>Project and time management skills<li> <li>Interpersonal skills relates well to people at all levels builds appropriate rapport uses diplomacy and tact<li> <li>Excellent analytical problem solving skills Detail oriented with exceptional time management and multitasking ability<li> <li>Excellent written and verbal communication skills<li> <li>Customer Service skills<li> <ul><p><strong>Be part of something scentsational<strong><p> <ul><li>Competitive pay<li> <li>Medical dental vision and life insurance<li> <li>Company matched 401k<li> <li>Fun teamfocused work environment<li> <li>Employee driven community outreach program<li> <ul><p>LIKM1<p>